How to Provide World-Class Customer Service in Small and Midsized Businesses

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How to Provide World-Class Customer Service in Small and Midsized Businesses

sponsored by Cisco Systems, Inc.

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Format:	Multimedia
Length:	00:29:06 (hh:mm:ss)
Type:	Webcast
Language:	English

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ABSTRACT:

Join industry experts, leading business authors, and BizWise TV host Rick Spence as they discuss the whys and hows of providing world-class care to customers. The wisdom is clear: successful businesses have a knack for treating their customers well. You will also learn about success stories from DW Morgan, Green Mountain Coffee, Rosen Hotels, and Greenstone Credit Union.

Speaker

Janelle Barlow
Author , Branded Customer Service
Janelle Barlow is the author of Branded Customer Service and co-author of the bestselling Complaint is a Gift which talks about what really matters in generating customer loyalty.

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