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ABSTRACT:
This AIIM Market IQ focuses on a genre of new technologies and related business models that enable rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise known as Enterprise 2.0.
AIIM used two basic sources of input in constructing this report: the accumulated experience and ongoing market analysis work performed by the AIIM Market Intelligence group and a survey that the group developed and administered. The survey was taken by 441 individuals between January 5 and January 19, 2008.
This Market IQ covers the concept of Enterprise 2.0 from multiple perspectives, providing a thorough education on the topic. In order to achieve a balanced understanding of Enterprise 2.0, the reader is encouraged to read the report in its entirety, in the order presented. It has been structured into eight sections, each providing a specific perspective on Enterprise 2.0.
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Authors
Carl Frappaolo
Vice President
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AIIM Market Intelligence
With over 25 years experience working with a broad array of business solutions, including knowledge and content management, portals, search engines, document management, workflow, business process management, records management, imaging, intranets, and electronic document databases, Mr. Frappaolo is well-versed in the practical business and technical aspects of implementing large scale e-applications. Valued for his technical, practical and market expertise, he has consulted with a variety of organizations spanning multiple industries. Prior to joining AIIM, Mr. Frappaolo founded Delphi Group, where he led the firm’s consulting and market research practice for nearly 20 years. He is the creator of several methodologies designed to address the needs of knowledge management, content management, business process management, and portal design.
Dan Keldsen
Director
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AIIM Market Intelligence
Mr. Keldsen’s experience is based broadly and deeply around innovation management and Enterprise 2.0/Web 2.0 topics — built on the unstructured and semi-structured content-based enterprise concepts such as information architecture, taxonomy, search, semantics, navigation, enterprise content management, Web content management, and portals. He has 13 years experience as a senior analyst, consultant, and chief technology officer. Mr. Keldsen’s expertise lies in combining theoretical knowledge and the practical application of technology to solve business problems. He is also an adept educator and industry spokesperson, having delivered keynotes and seminars to audiences around the world.
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