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Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction
sponsored by SAS Institute Inc.
Posted:  10 Sep 2008
Published:  05 Sep 2008
Format:  PDF
Length:  24   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
SAS® Warranty Analysis provides the broad array of analytics required to transform warranty claims data into that kind of strategic intelligence. Together with a transactional warranty system, SAS Warranty Analysis delivers an end-to-end warranty management solution designed around industry best practices.

The data analysis, reporting and communication capabilities of this solution satisfy the requirements of all users-from executives who want to see key performance metrics at the company level or across business units, to business users who can exploit all that analytical power to turn warranty data into useful knowledge without having to be a statistician, to the power users who will finetune and invoke advanced analysis tools.

Read on for a discussion of ten business realities constraining today's warranty management programs - and what progressive companies should be doing about them.




BROWSE RELATED RESOURCES
Business Intelligence | Customer Satisfaction | Data Auditing | ERP | QOS | Quality Control

View All Resources sponsored by SAS Institute Inc.

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