In light of potential liabilities, enterprises must now maintain highly detailed and audited documentation on each support user that is granted emergency access to their enterprise business systems. These records must show a complete transaction history of all access sessions in order to provide substantiated evidence that the user did not access or modify any unauthorized or sensitive information.

This white paper will identify the many challenges that SAP customers face when granting emergency access privileges within their enterprise information environments. It also will detail the way that existing solutions fall short in effectively managing and auditing user information during emergency access sessions.

Existing approaches will be compared to the Security Weaver Emergency Repair solution, and we will show how this alternative provides superior advantages that facilitate the management, auditing and reporting of emergency access information to better serve the needs of today's enterprise organizations.