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By: Adobe     Published Date: Feb 03, 2015
The 2015 Digital Trends report, published by Econsultancy in partnership with Adobe explores different new digital trends such as customer experience, CX and content marketing, data-driven business, targeting and personalisation, mobile, cross-channel marketing and content optimisation.
Tags : digital trends, marketing digital and ecommerce trends, customer experience, content marketing, targeting and personalisation, mobile trends, marketing and content optimisation, interactive marketing
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
Tags : customer experience, ecommerce, customer relationship, customer, crm solutions/software, customer experience/engagement, e-commerce
     Adobe
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"This commissioned study conducted by Forrester Consulting on behalf of Oracle reports key findings from a survey of 250 eCommerce decision makers on the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. Read this report to learn: - Top considerations when choosing an eCommerce SaaS platform - The factors most critical to a successful SaaS implementation - Benchmarks on eCommerce processes - Which practices distinguish high performers from all others"
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     Oracle Commerce Cloud
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"Oracle, DigitasLBi and Spindrift surveyed over 300 director level ecommerce professionals around the globe to determine their investments, strategy and business concerns. Download this research report to learn key trends in eCommerce budgets and technology investments; criteria used to measure success and performance; and actions you can take to improve digital business success."
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     Oracle Commerce Cloud
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"Ecommerce industry leaders reveal how to provide a superior shopping experience, win over customers, and maximize ROI. Digital commerce is getting harder. As the pace of change grows faster, the divide between commerce leaders and the competition grows wider. Staying ahead requires resources like The Executive's Handbook to Modern Digital Commerce that contains expertise from the industry's top players You will: - Unleash digital commerce innovation - Learn trends in mobile and consumer shopping - See what's possible with modern digital commerce technology - Hear from top industry voices about what’s next in commerce "
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     Oracle Commerce Cloud
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
Business models are less durable than they used to be… [they] are subject to rapid displacement, disruption, and, in extreme cases, outright destruction. The basic rules of creating and capturing economic value were once very rigid. Companies tried to execute the same business models better than their competitors did. That doesn’t have to be the case anymore. Unlike product and service innovations, business-model innovations travel well from industry to industry
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     Oracle Commerce Cloud
By: Akamai Technologies     Published Date: Apr 13, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
Tags : lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
     Akamai Technologies
By: Zendesk     Published Date: Dec 02, 2016
The importance of agility in business is not breaking news. With the rise of technology, connectivity, and mobility, chances are that you’ve had to rework everything from logistics and operations to how you process employee payroll. Changing the way you work, and the tools you work with, extends to your customer base, too. These relationships also need to be maintained and are just as dynamic as what’s happening in-house.
Tags : retail, ecommerce, web ecommerce, customer service, customer service, global support
     Zendesk
By: Zendesk     Published Date: Dec 02, 2016
To provide the highest level of customer service, your support team must decide when to be available. Yes, this could mean 24/7/365. But don’t worry. There are options at hand that will allow you to deliver anytime, anywhere service and get global, fast—regardless of the size of your company.
Tags : retail, ecommerce, web ecommerce, customer service, customer service, global support
     Zendesk
By: KIBO     Published Date: Nov 10, 2016
Today’s consumers are more demanding than ever before, forcing retailers and branded manufacturers to merge online and offline shopping channels into a seamless whole.
Tags : customer experience, customer relationship, online shopping, ecommerce, crm solutions/software, customer experience/engagement, e-commerce solutions
     KIBO
By: KIBO     Published Date: Nov 10, 2016
In today’s rapidly evolving commerce space, only the agile seller will survive. In this white paper, learn how flexible and nimble technology that empowers users, rather than relies on IT, will be the determiner of the day.
Tags : online selling, ecommerce, customer experience, crm solutions/software, customer experience/engagement, e-commerce solutions
     KIBO
By: KIBO     Published Date: Nov 10, 2016
In this paper, learn how to harness relevant merchandising big data to deliver individualised, one to one online selling experiences.
Tags : bid data, ecommerce, online selling, customer experience, online selling experiences, crm solutions/software, customer experience/engagement, e-commerce solutions
     KIBO
By: IBM APAC     Published Date: Sep 25, 2017
Today, SAP’s solution portfolio looks very different and addresses different business needs than the SAP of a few years ago. Instead of primarily managing back-office enterprise resource planning (ERP) processes such as finance and the supply chain, SAP is evolving into a new type of software company that’s poised to enable digital business. Numerous acquisitions — including leading eCommerce solution hybris and cloud solutions Ariba, Concur, and SuccessFactors — and a new platform strategy based on SAP Hana, an in-memory computing solution, mean that the SAP core is positioned to support real-time digital business in the era of connected everything.
Tags : digital transformation, architecture, business processes, best practices, customer engagement, employee engagement
     IBM APAC
By: Savvis UK Limited     Published Date: May 14, 2013
Savvis has been hosting eCommerce platforms for nearly two decades. Internet retailers including easyJet and Hallmark Digital trust us to power their online success. Savvis offers a comprehensive portfolio of infrastructure, network and application management across the eCommerce ecosystem. No matter what you sell or where you are along the eCommerce journey, we can support your commercial goals with the speed of implementation, accessibility, security and affordability of a retail-ready cloud environment, with our Virtual Private Data Centre. Combined with our global data centre footprint and network options ranging from Tier1 public IP access to private, low-latency connectivity, the VPDC offers a resilient, made-to-measure solution for any eCommerce application.
Tags : virtual, private, data centre, it foundation, ecommerce, platforms, internet retailers, online
     Savvis UK Limited
By: Oracle     Published Date: Mar 15, 2016
To capitalize on the growth in B2B eCommerce, B2B sellers need to address the rising expectations and needs of the modern business buyer. Read this eBook to learn best practices and the key capabilities you need in a modern B2B eCommerce platform to attract and retain today's business buyer. You will learn the key capabilities to drive revenue growth, improve customer experience, and address B2B complexity.
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     Oracle
By: Limelight Networks     Published Date: Jul 15, 2011
Learn how to improve customer experience and transform visitors into repeat customers by: * Customizing your video player to match your brand * Making your video shareable with unique URLs * Deploying video without increasing costs * Using web acceleration to improve video performance
Tags : limelight, ecommerce video, video commerce, sales video, ecommerce sales, retail, sales, online video
     Limelight Networks
By: SAP     Published Date: May 15, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner for their B2C online and omnichannel commerce needs.
Tags : ebusiness, b2c, omnichannel commerce, software providers, ecommerce, emerging marketing, internet marketing, marketing research
     SAP
By: SAP     Published Date: May 15, 2015
Forrester’s study yielded four key findings: • High customer expectations have led B2B firms to shift toward rich omni-channel experiences. • Providing a comprehensive omni-channel experience helps ensure customer loyalty. • Merchants will fall behind if they fail to adapt their technology to buyer needs. • Technology investment must be aligned with organizational and process change.
Tags : b2b, omni-channel commerce, ecommerce, customer loyalty, purchasing, internet marketing, crm & customer care, e-commerce
     SAP
By: SAP     Published Date: May 20, 2015
Best practices and resources for companies researching, justifying, developing, launching, and maintaining successful B2B e-commerce operations
Tags : b2b, ecommerce playbook, operations, consumers, mobile browsers
     SAP
By: HP Ecommerce     Published Date: Dec 10, 2015
In today’s user-centric world, applications are increasingly at the heart of how your customers experience your products and services. Consistently good application performance is now essential to business success. This is where the quality of application performance enters the picture. Given the complexities of today’s modern application environments, applications should be tested early, often, and thoroughly in the development cycle using processes and solutions to fit your specific needs. To help your organization meet this objective, this interactive brochure explores an eight-step framework for better application performance. This framework begins with business requirements and culminates in the ongoing optimization of your application performance. With its expansive application software portfolio, HP covers all of the steps in this framework.
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     HP Ecommerce
By: Epicor     Published Date: Apr 04, 2016
By selecting the right technology, you can maximize operational efficiency and decision-making, and propel your organization’s profitable growth. Download the eBook to learn more.
Tags : epicor, morar, distribution, business efficiency, ecommerce, growth
     Epicor
By: Epicor     Published Date: Apr 04, 2016
To succeed in today’s challenging climate, distributors must keep pace with change, manage the complexities of growth, and keep their current accounts happy while attracting new customers. Download this white paper to learn how you can smoothly and efficiently grow a modern, integrated distribution business that customers will love. You’ll discover the five goals you can pursue to ensure your company’s secure growth: • Attract and sell to eCommerce shoppers • Convert one-time shoppers into business accounts • Become the preferred supplier in your field • Optimize for business efficiency • Defend your current accounts
Tags : epicor, distribution, business efficiency, ecommerce
     Epicor
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