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By: Eloqua     Published Date: Nov 20, 2013
Reading and responding to your prospects’ digital buying behavior
Tags : oracle, eloqua, digital buying behavior, b2b, b2b transaction, marketing integration
     Eloqua
By: Eloqua     Published Date: Nov 20, 2013
Faced with an uncertain economy the manufacturing sector needs to gain newfound momentum. That’s why smart companies are automating lead management in the channel to widen their sales network.
Tags : oracle, lead management, eloqua, marketing automation, crm, lead integrations
     Eloqua
By: Oracle     Published Date: Oct 25, 2013
Learn several ways how sales can adapt to improve their performance, which will positively impact the customer experience.
Tags : custom service, contact center, supporting technology, customer service trends, best practices
     Oracle
By: Thawte     Published Date: Oct 05, 2015
Les certificats SSL de validation de domaine (DV), d’entité (OV) et étendue (EV) offrent des niveaux d’authentification complètement différents. Mais comment cela se traduit-il dans les faits En pratique, le certificat adapté à vos besoins dépendra de votre type d’activité et de l’utilisation que vous en ferez. Pour découvrir le niveau de validation qu'il vous faut, téléchargez vite notre guide de référence rapide.
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     Thawte
By: Sitecore     Published Date: Feb 25, 2015
The forces of digital disruption have empowered consumers and inverted the power relationship between buyers and sellers. Competitive advantages based on manufacturing, distribution, and IT are no longer sustainable. Customer loyalty has all but disappeared; buyers can and will shift their allegiance immediately if disappointed. In the era of the empowered consumer, business success depends upon offering consistently outstanding customer experiences across multiple touchpoints and over the entire customer lifecycle.
Tags : content management, vendors, digital experience, optimization, web page, hosting, business, agenda
     Sitecore
By: IBM     Published Date: Sep 10, 2013
There is no fail-safe in today's digital world. Incidents will occur, both unintentional and malicious. To mitigate damage and organizational impact, the agile organization will respond quickly. To mitigate risks before damage occurs, an organization can maintain a continuous high state of security, ensure that all computing endpoints are in compliance, automate actions to shorten response time and enact measures to control infections with quarantine and until remediation is complete. Read this whitepaper to learn how IBM Endpoint Manager helps organizations respond quickly to today's threats.
Tags : proactive response, ibm, advanced persistent threats, agile organization, compliance, computing endpoints, digital world, endpoint management
     IBM
By: IBM     Published Date: Sep 27, 2013
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years.An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server "footprint" size and overall electrical requirements, resulted in significant reductions in ongoing costs, or opex, per 100 end users supported.
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     IBM
By: IBM     Published Date: Sep 30, 2013
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
Tags : global chief executive officer, leadership, technology, connectedness, customer insights, connections, ceos, business strategy
     IBM
By: IBM     Published Date: Oct 24, 2013
"The potential to manage assets more efficiently, replace and upgrade them, and exploit them for purposes beyond their initial role, is significant in all cities in today’s world. However, technologies that support asset management in cities are numerous, fragmented and often inadequate. For any individual city agency, the level of cost and effort required to make improvement may seem daunting. This white paper highlights how Capgemini can help cities to become ‘smarter’: It describes how to offer to city agencies a leading practice asset management technical solution provided as-a-Service. This accelerates implementation, substantially removes funding hurdles, ensures an ongoing quality solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution."
Tags : city assets, asset managemnet, efficiency, smart city, work management, architecture, real estate management, facilities management
     IBM
By: IBM     Published Date: Oct 24, 2013
This case study examines a European manufacturer that successfully moved from an ad-hoc workplace organization to a strategic organization over a period of five years, saving $19 million in 2009 in addition to a 400 percent return on investment over five years (from 2004 - 2009). The organization moved from a decentralized siloed group of regional facilities and real estate organizations to a fully-centralized and matrixed organization, enabling close coordination and alignment with the regional business units.
Tags : lifecycle management, real estate systems integration, new lease accounting standard, fasb, iasb, workplace management system, iwms, facility management
     IBM
By: IBM     Published Date: Oct 24, 2013
While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval within your company.
Tags : business case, best practices, success tactics, leadership, persuasion, decision making, selling, sales
     IBM
By: IBM     Published Date: Nov 05, 2013
Providing a superior experience for citizens and constituents is not easy, and gone are the days when problematic customer interactions can be smoothed over by empathetic service representatives. In an omni-channel world, the number of citizen touchpoints is not only increasing, but is increasingly automated, and governments will not get many chances to take the steps that are required to make things right. Unlike at any other time in history, the quality of your operations will shine through, in virtually every interaction with the citizen. A Smarter Process approach helps you to reinvent business operations in the era of the citizen.
Tags : government, smarter process approach, agility, business process management, bpm, cities, efficient government
     IBM
By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
Tags : smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics
     IBM
By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
Tags : business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan
     IBM
By: NetApp     Published Date: Oct 08, 2013
See how you can lower costs and increase the efficiency of your midsize IT environment.
Tags : netapp, business storage, tco calculator, best practices, increase efficiency, it environment, technology, storage
     NetApp
By: NetApp     Published Date: Dec 12, 2013
Despite the hype, Big Data has introduced critical challenges for modern organizations – and unprepared organizations risk getting buried beneath an avalanche of information. In this informative webcast, join industry and business intelligence (BI) expert Wayne Eckerson as he tackles the challenges of Big Data. Uncover practical tips and tactics for driving value with your Big Data platform – watch now to learn more.
Tags : netapp, big data, webinar, webcast, unprepared organizations, avalanche of info, business intelligence, alcatel lucent
     NetApp
By: NetApp     Published Date: Dec 08, 2014
Although the cost of flash storage solutions continues to fall, on a per-gigabyte capacity basis, it is still significantly more expensive to acquire than traditional hard drives.
Tags : flash storage, netapp, tco, flash storage solutions, soft factors, flash solution
     NetApp
By: NetApp     Published Date: Dec 08, 2014
The NetApp EF550 all-flash array provides a robust platform for delivering exceptional performance to mission-critical applications. The EF550 flash array leverages the latest in solid-state disk technologies along with a strong heritage of handling diverse workloads and providing superior business value through the acceleration of latency-sensitive and high-I/O applications.
Tags : netapp, flash, netapp ef550, raid levels, ssd, ef-series, it management
     NetApp
By: Logicalis     Published Date: Mar 17, 2014
The success of an outsourced service desk initiative really comes down to one thing: the satisfaction of your users. As you seek a provider, keep that in mind.
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     Logicalis
By: Salesforce.com     Published Date: Oct 14, 2013
Register for a Dreamforce Free Keynote and Expo Pass and learn first-hand how to connect with your customers in a whole new way. Hear about the future of cloud computing from thought leaders Get hands on with 1,000+ cloud solutions Network with thousands of innovators from every industry, at the world’s largest tech event
Tags : keynote, expo, dreamforce, force.com, salesforce.com, best practices, future of cloud computing, crm
     Salesforce.com
By: Salesforce.com     Published Date: Oct 22, 2013
Register for a Dreamforce Free Keynote and Expo Pass and learn first-hand how to connect with your customers in a whole new way. Hear about the future of cloud computing from thought leaders Get hands on with 1,000+ cloud solutions Network with thousands of innovators from every industry, at the world’s largest tech event
Tags : keynote, expo, dreamforce, force.com, salesforce.com, best practices, future of cloud computing, crm
     Salesforce.com
By: Oracle     Published Date: Nov 01, 2013
In today’s lean business environment, companies are maximizing the value of their people. Your people—or talent— are an asset you can leverage to dramatically increase your success. The more you know about your talent, the more you can drive performance. Leveraging talent management can help you capture meaningful information about people, know the talent that is driving results, and act on insight for better business performance. In today’s lean business environment, your people are an asset that can be dramatically leveraged to increase success. This executive brief investigates how organizations can better understand the talent that is driving results.
Tags : zenithoptimedia, oracle, top 10, talent management, best practices of talent management, social recruiting strategy, extend employment brand, engaging line managers
     Oracle
By: Oracle     Published Date: Nov 01, 2013
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
Tags : zenithoptimedia, oracle, future of talent management, economic factors, the knowledge economy, globalization, structural unemployment, generational geographies
     Oracle
By: Oracle     Published Date: Nov 01, 2013
The ability to manage talent effectively can dictate the success of the entire organization. Organizations must invest in solutions that help attract, retain and develop talent while aligning to the overall goals and success of the business. This infographic provides insight why the future of human capital management depends on cloud-based talent management technology.
Tags : zenithoptimedia, oracle, future of hcm, cloud-based talent, talent management, oracle talent cloud, cloud integration, oracle integration architecture
     Oracle
By: Oracle     Published Date: Nov 05, 2013
This white paper draws from a recent Facebook survey to investigate the demographics of Facebook fans; how fans are acquired, discover pages, and engage; and best practices on how brands can optimize social strategies.
Tags : social media, social media marketing, marketing, facebook, social strategies, analytics, web analytics, optimization
     Oracle
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