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By: IBM     Published Date: Nov 12, 2014
There is an exponential increase in connected devices that are producing data about our homes, health, cars, and everything in between. The Internet of things (IoT) is exploding into apps that allow users to see and interact with these devices. Watson can enable IoT apps to understand the meaning and intent of the users that interact with these connected devices. Check out this upcoming webcast to learn how the cognitive services from IBM Watson available on Bluemix can make IoT apps be intelligent, overcome complexity, and support discovery and decision making.
Tags : cognitive internet, iot, iot apps, intent data
     IBM
By: IBM     Published Date: Nov 13, 2014
How does one in a leadership position go about driving adoption of DevOps application release and deployment in an organization? This webcast explores the emerging best practices for leading organizational change to adopt application release and deployment.
Tags : application release, application deployment, best practices, devops
     IBM
By: join.me     Published Date: Jan 29, 2014
This guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.
Tags : remote support, solution, complex, communication, sophistication
     join.me
By: Cisco     Published Date: Jan 14, 2014
Beginning in 2010, Cisco commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises can realize by investing in and leveraging Cisco SMARTnet® Service. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Cisco SMARTnet Service on their organizations.
Tags : cisco, smartnet service, cisco smartnet
     Cisco
By: Cisco     Published Date: Mar 03, 2015
Zero-day attacks and advanced persistent threats have outstripped the capabilities of traditional security methods that rely exclusively on detection and blocking. At the same time, the Internet of Everything (IoE) is accelerating. Opportunities are opening up for businesses and attackers alike as more things come online, along with the people, processes, and data that interact with them.
Tags : security, detection, blocking, data
     Cisco
By: Cisco     Published Date: Mar 25, 2015
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Tags : 
     Cisco
By: Cisco     Published Date: Apr 08, 2015
This document will identify the essential capabilities you should seek in an advanced malware protection solution, the key questions you should ask your advanced malware protection vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: ? Big data analytics ? Collective global security intelligence ? Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) ? Continuous analysis and retrospective security
Tags : protection, analytics, global security, intelligence, virtual, gateway, attacks, malware
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Learn how IoT can help you improve business efficiency, control intelligence from a wide range of equipment, enhance operations, and increase customer satisfaction.
Tags : iot, internet of things, data management, business efficiency, manufacturing process, customer satisfaction, business intelligence, automation
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Learn more from executives who work with manufacturing companies that “bridge the IoT divide.”
Tags : 
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Read this whitepaper to learn how top 8 ways video conferences are helping companies improve their business advantage.
Tags : video conferencing, business intelligence, collaboration management, forbes insights, online conferencing methods, customer service, problem solving, business process management
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Read this Ovum white paper to learn the benefits of cloud contact centers, how to choose the best solution, and how to select the right partners.
Tags : cloud contact center, customer experience, cloud contact center solution, cloud solutions, cloud technology, application management
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Gartner's evaluation of 16 contact center infrastructure (CCI) vendors in its 2015 CCI Magic Quadrant report.
Tags : contact center infrastructure, unified communication, infrastructure management, crm, customer relationship management, cci solutions, enterprise software management
     Cisco
By: Cisco     Published Date: Sep 15, 2015
In a recent Enterprise Strategy Group (ESG) paper1, senior analyst Mark Bowker listed several requirements and best practices for building a private cloud. High levels of availability and scalability, policy-based automation and application control, workload portability, and unified visibility and management across infrastructures and applications were all cited as desirable attributes.
Tags : enterprise, policy-based, infrastructure, cloud, visibility, scalability
     Cisco
By: Cisco     Published Date: Sep 16, 2015
Modern manufacturers are adopting new plant architectures that enable a portfolio of enhanced and new capabilities.
Tags : manufacturing, architectures, supply chain, responsiveness
     Cisco
By: Cisco     Published Date: Sep 16, 2015
Learn everything you need to know about 802.11ac, including how it compares to 802.11n.
Tags : network, infrastructure, cloud, mobility
     Cisco
By: Cisco     Published Date: Nov 17, 2015
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : gartner, cisco, magic quadrant, contact center infrastructure, security
     Cisco
By: Cisco     Published Date: Nov 17, 2015
The days of punching in and zoning out are gone. Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Tags : 
     Cisco
By: Cisco     Published Date: Nov 17, 2015
Join us for Part 1 as senior executives from Cisco, Rockwell Automation, and Steelcase explore: - The business case for the Internet of Things (IoT) - Why IoT will change manufacturing as we know it - What you need to consider before your competition does Part 2: http://www.cisco.com/web/offers/iot-manufacturing-thankyou.html?KeyCode=%257bTreatment%20Code%257d&source_page=none&islp=nlp
Tags : internet of things, iot, automation, cisco, manufacturing management, business intelligence, manufacturing operations, business integration
     Cisco
By: Cisco     Published Date: Nov 17, 2015
See the Connected Factory at Work Agenda: - Understanding the Connected Factory and its benefits to the organization's overall profitability - Case studies: reducing costs, increasing quality, and maximizing productivity - The building blocks of an IoT network: unique design considerations for environments with rigid requirements
Tags : techwise tv, connected factory, webinar
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, magic quadrant, contact center infrastructure, worldwide, support center
     Cisco
By: Cisco     Published Date: Dec 08, 2015
Driven by budget pressures and the growth of cloud-hosted applications, mobility, and bandwidth-hogging applications such as video, many IT organizations are actively considering direct Internet access (DIA) at their branches. DIA offers two compelling benefits: (1) it can substantially reduce operating costs by freeing up costly WAN bandwidth for mission-critical applications, and (2) it offers a better experience for users accessing applications hosted in the public cloud.
Tags : direct internet access, cisco, canada, dia, wan, wide area network
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
Tags : technology, manufacturing, management infrastructure
     Cisco
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