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By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Tags : digital environment, hyper competitive, business goals, hybrid it, technology, hpe
     Hewlett Packard Enterprise
By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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     Zendesk
By: Zendesk     Published Date: May 21, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
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     Zendesk
By: Zendesk     Published Date: May 21, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-serv ice leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service,every single day.
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     Zendesk
By: Spectrum Enterprise     Published Date: Mar 01, 2019
FRONTEO provides end-to-end project management, litigation consulting and eDiscovery solutions for a global base of law firms and corporations. To meet clients’ critical information needs, the business requires connectivity and data center solutions that can process, access and interpret terabytes of sensitive data—reliably and at top speeds. Get actionable insights from experts at FRONTEO and learn how switching to a high-performance Ethernet solution from Spectrum Enterprise can deliver security and reliability across your network and IT infrastructure.
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     Spectrum Enterprise
By: Spectrum Enterprise     Published Date: Mar 01, 2019
H&S Ventures provides management services for the Anaheim Ducks hockey team and its home-ice venue—the Honda Center. This popular indoor arena hosts scores of events and concerts, and H&S oversees everything from ticket sales to marketing and finance. H&S’s performance is measured by attendance, big-name bookings and how much fans spend on merchandise and concessions. Digital innovation plays a crucial role in creating a thrilling live experience that raises fans’ satisfaction and their average “spend.”
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     Spectrum Enterprise
By: Spectrum Enterprise     Published Date: May 28, 2019
In the age of the digital enterprise, success is built on the foundation of fast, reliable and secure Internet access. No one knows this better than IT staff working to meet enduser demands. Their list of challenges is extensive and touches practically every employee in their companies:
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     Spectrum Enterprise
By: Spectrum Enterprise     Published Date: Jun 05, 2019
The success of every business is driven by the quality of its connections, whether with clients, employees, investors, suppliers, manufacturers or other key stakeholders. Increasingly, these relationships are measured through data-driven analytics, enhanced through video communication, and empowered through cloud computing and collaboration. As the volume of data grows, so do bandwidth requirements.
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     Spectrum Enterprise
By: BigCommerce     Published Date: Oct 16, 2018
Businesses who have lived through the evolution of the digital age are well aware that we’ve experienced a generational shift in technology. The rise of software as a service (SaaS), cloud, mobile, big data, the Internet of Things (IoT), social media, and other technologies have disrupted industries and changed customers’ expectations. In our always-on, buy anything anywhere world, customers want their shopping experiences to be personalized, dynamic, and convenient. As a result, many businesses are trying to reinvent themselves. Success in a fast-paced economy depends on continually adapting and innovating. Companies have to move quickly to keep up; there’s no time for disjointed technologies and old systems that don’t serve the customer-obsessed mentality needed to thrive in the digital age.
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     BigCommerce
By: Box     Published Date: Jun 22, 2018
• Moving from legacy to cloud infrastructure is a huge win for business, but the process requires a fundamental shift in organizational culture and business processes both inside and outside IT. In fact, managing this change may be the biggest challenge your company faces when moving to the cloud, unless you're equipped with the resources that make for a simple, successful transition. • Here's our tried-and-true 3-step approach proving that change doesn't have to be hard. Download now to start your easy, secure and efficient move to the cloud.
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     Box
By: Hitachi Vantara     Published Date: Mar 08, 2019
With IT under increasing pressure to deliver on availability service levels and make a positive impact on the business, having a robust, efficient, and reliable modern data protection strategy is a must. Making the right IT investments can be instrumental in moving the needle, and leveraging the right tools and technology can make a substantial impact.
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     Hitachi Vantara
By: Intel Corp.     Published Date: May 15, 2018
Intel's factories rely on thousands of PCs for manufacturing automation; keeping these PCs up and running can prevent expensive downtime. To manage these systems, Intel IT is using the Intel vPro platform's hardware- based feature, Intel Active Management Technology (Intel AMT), to help reduce production downtime caused by PC incidents by 87.5 percent.
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     Intel Corp.
By: Akamai Technologies     Published Date: May 08, 2017
While the shift from disk to digital offers tremendous potential opportunities, it also presents a host of new challenges for gaming companies. As the online channel grows increasingly complex and the pace of innovation accelerates, many companies struggle to keep up. Not only are there websites and storefronts to manage, but also real-time gaming servers, large software downloads, and live-streamed competitions and events. Games are transforming from fixed, boxed products to dynamic, ongoing services – with frequently updated content, in-game micro-transactions, virtual goods and social interactions. Mobile adds another dimension to the trend, as consumers increasingly look to play on smart phones and tablets – or on multiple screens across devices. To successfully navigate this complex and changing landscape, gaming companies need an agile, high- performance infrastructure that allows them to turn the Internet into a reliable and effective online distribution channel. This requires f
Tags : akamai, akamai gaming, infrastructure, distribution channel, technological advancements
     Akamai Technologies
By: Akamai Technologies     Published Date: May 08, 2017
You’ve spent time and money to develop an impressive in-game experience and attract and acquire new players. You’ve studied your CPA and eCPI, tweaked key in-game events to drive retention and conversion, and you’ve got your marketing engine humming, focused on engagement. Despite all this effort, you’re still not hitting your goals. Conversions are lower than expected. Churn is high. Something is not right, but you are not sure what it is. Akamai has been helping game developers and distributors maximize the web performance of games for more than a decade. This brief outlines some common obstacles and how you can overcome them.
Tags : akamai, akamai gaming, game development, goal setting, web performance
     Akamai Technologies
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
If your business is like most, you are grappling with data storage. In an annual Frost & Sullivan survey of IT decision-makers, storage growth has been listed among top data center challenges for the past five years.2 With businesses collecting, replicating, and storing exponentially more data than ever before, simply acquiring sufficient storage capacity is a problem. Even more challenging is that businesses expect more from their stored data. Data is now recognized as a precious corporate asset and competitive differentiator: spawning new business models, new revenue streams, greater intelligence, streamlined operations, and lower costs. Booming market trends such as Internet of Things and Big Data analytics are generating new opportunities faster than IT organizations can prepare for them.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Dans cette ère de disruption numérique incessante, les entreprises doivent améliorer leur agilité pour être prêtes à saisir les opportunités. Pour certains observateurs, les technologies du cloud semblaient être la solution idéale, capables d'apporter des réponses en matière d'agilité, d'évolutivité et de coût. Mais après avoir adopté ces technologies, les entreprises ont souvent constaté que les caractéristiques de performances, de sécurité et de conformité du cloud ne répondaient pas pleinement à leurs besoins. En outre, une idée reçue tenace laissait à penser que le cloud public était moins coûteux que le cloud privé, alors que nous savons maintenant que ce n'est pas toujours le cas. Les entreprises les plus avisées ont réalisé depuis longtemps que la plus grande agilité est proposée par les solutions d'informatique hybride, qui associent des services hors site et sur site.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Pour les clients des grandes entreprises, IDC prévoit que le flash continuera de devancer la croissance du disque dur, et que la capacité des SSD expédiée augmentera de plus de 75 % d'une année sur l'autre2 . Cette progression s'explique notamment par les prix qui baissent plus rapidement que prévu. Les recherches actuelles indiquent qu'en termes de coût total de possession (CTP) sur quatre ans, le flash deviendra le support au coût le plus faible pour presque tout le stockage à compter de 20163 . Le CTP du flash continuera de décliner jusqu'en 2020, offrant un retour sur investissement que les solutions à disques rotatifs ne pourront pas égaler.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 11, 2018
Dans un monde des affaires dynamique où les applications et les données sont utilisées en dehors des frontières traditionnelles de l’entreprise, le service informatique doit répondre aux besoins de l’entreprise aussi bien que de ses salariés mobiles. De l’agilité de l'activité à l’efficacité des salariés, les entreprises de tous les secteurs cherchent en permanence à améliorer la productivité. L’informatique a pour mission de gérer l’infrastructure, la sécurité et le contrôle des accès d’une entreprise, tout en soutenant les initiatives destinées à favoriser son agilité et sa croissance, et de veiller à la productivité des salariés.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 10, 2019
HPEprovides an All-flashenterprise storage solutionthat helps its customersmove theirenterprisesto the next level of productivity and data protection inacost-effective manner. HPEcommissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI)enterprises may realize by deploying the HPE 3PARStoreServAll-flash Storagesolution. The purpose ofthis study is to provide readers with a framework to evaluate the potential financial impact of 3PAR All-flash Storageon theirorganizations.
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 10, 2019
The performance of enterprise applications will have a direct impact on business activities and outcomes. The quality of the delivery of applications will depend on how smoothly the underlying data infrastructure operates. ? Optimal application performance and delivery is difficult to achieve in complex environments. ? Many IT infrastructure and operations teams are stretched to the breaking point. ? Predictive analytics and machine learning can be applied to great effect
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 10, 2019
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. To find out more download this whitepaper today.
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     Hewlett Packard Enterprise
By: SAP     Published Date: May 18, 2014
This white paper discusses the issues involved in the traditional practice of deploying transactional and analytic applications on separate platforms using separate databases. It analyzes the results from a user survey, conducted on SAP's behalf by IDC, that explores these issues.
Tags : sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
     SAP
By: SAP     Published Date: May 18, 2014
The technology market is giving significant attention to Big Data and analytics as a way to provide insight for decision making support; but how far along is the adoption of these technologies across manufacturing organizations? During a February 2013 survey of over 100 manufacturers we examined behaviors of organizations that measure effective decision making as part of their enterprise performance management efforts. This Analyst Insight paper reveals the results of this survey.
Tags : sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
     SAP
By: SAP     Published Date: May 18, 2014
This paper explores the results of a survey, fielded in April 2013, of 304 data managers and professionals, conducted by Unisphere Research, a division of Information Today Inc. It revealed a range of practical approaches that organizations of all types and sizes are adopting to manage and capitalize on the big data flowing through their enterprises.
Tags : sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
     SAP
By: SAP     Published Date: May 18, 2014
In-memory technology—in which entire datasets are pre-loaded into a computer’s random access memory, alleviating the need for shuttling data between memory and disk storage every time a query is initiated—has actually been around for a number of years. However, with the onset of big data, as well as an insatiable thirst for analytics, the industry is taking a second look at this promising approach to speeding up data processing.
Tags : sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
     SAP
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