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By: Progress Software     Published Date: Mar 21, 2010
Learn how the Progress RPM Suite integrates easily into your existing infrastructure to provide real time visibility, take action on issues, and improve your business processes. Download the product brochure now!
Tags : progress rpm brochure, progress software, progress datasheet, rpm datahsheet, rpm brochure, progress brochure, responsive process management, progress data sheet
     Progress Software
By: Net Atlantic     Published Date: Mar 19, 2010
Net Atlantic's whitepaper, "15 Trade Secrets of Email Service Providers" uncovers the details behind email service providers (ESPs) and their practices. It highlights the differences between an email marketing server and a static web server, the methods used to avoid SPAM, and how ESPs achieve and maintain high deliverability rates. Marketers should know these secrets before embarking on an email marketing strategy, or entering into a deal with an ESP.
Tags : net atlantic, esp, email service provider, deliverability, spam, anti-spam, email marketing services/software
     Net Atlantic
By: MoreVisibility     Published Date: Mar 17, 2010
By now you'd be hard pressed to find a business that doesn't have some presence within social media channels - but there's a marked difference between having a Facebook Page and actively engaging in effective Social Media Marketing (SMM).
Tags : more visibility, smm, social media marketing, facebook, social networking, tweeting, search marketing agencies
     MoreVisibility
By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound
     Nuance Communications
By: SPSS Inc.     Published Date: Mar 15, 2010
This paper focuses on six myths that surround direct marketing best practices and discusses how you can use specific analytical techniques and tools to beat these myths, increase response rates and boost ROI.
Tags : spss, direct marketing software, campaign optimization, response rate, roi, segmentation, cluster analysis, customer persona
     SPSS Inc.
By: Vertica     Published Date: Mar 15, 2010
Revenue assurance analysts at a top-tier US-based carrier studied this every day. Primarily focused on detecting fraud, revenue sharing contract violations and incomplete revenue collections, they had the need to query and analyze call detail record (CDR) databases that grow by millions of new CDRs every day.
Tags : vertica, ec2, cdr, elastic, saas, dbms, sql, acid transactions
     Vertica
By: Microsoft Dynamics CRM     Published Date: Mar 11, 2010
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
Tags : microsoft dynamic crm, service delivery, contact center, customer satisfaction, customer relationship management
     Microsoft Dynamics CRM
By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm
     ASG Software Solutions
By: Mentor Graphics     Published Date: Mar 10, 2010
This white paper explains the impact of the latest advances in CFD software that helps companies use CFD to improve product performance, reduce time to market, and lower engineering costs.
Tags : mentor graphics, engineering, mechanical design
     Mentor Graphics
By: NetApp     Published Date: Mar 09, 2010
This reference architecture showcases virtualizing Microsoft applications on VMware® vSphere 4™ and NetApp® unified storage and includes best practices for effective backup and recovery in a virtualized environment.
Tags : netapp, microsoft, vmware vsphere 4, virtual infrastructure, unified storage, fibre channel, backup, recovery
     NetApp
By: Crowdcast     Published Date: Mar 09, 2010
Leverage the tacit knowledge in your organization to identify, understand, and proactively reduce risk.
Tags : crowdcast, collective intelligence, it project management, project management, project, business intelligence
     Crowdcast
By: Crowdcast     Published Date: Mar 09, 2010
Leverage the tacit knowledge in your organization to improve decision making, increase control, and proactively reduce risk.
Tags : new product, crowd cast, business intelligence, silo, npi, npd, new product development, data management/analytics
     Crowdcast
By: Crowdcast     Published Date: Mar 09, 2010
Leverage the tacit knowledge in your organization to improve decision making, increase control, and proactively reduce risk.
Tags : crowdcast, collective intelligence, strategic planning, sap, it project management, project management, project, business intelligence
     Crowdcast
By: Context Optional     Published Date: Mar 09, 2010
If you're a brand marketer or digital agency looking to amplify your social marketing initiatives this year, this document will guide you through the growing world of Facebook apps. Today, there are more than 500,000 active applications on Facebook, but of these only 250 applications have more than one million monthly active users. You've downloaded this guide because you recognize that marketing today means creating a two-way dialogue with your customers.
Tags : context optional, social media, facebook, social networking, social applications, social marketing, email newsletters, social media marketing
     Context Optional
By: Crowdcast     Published Date: Mar 09, 2010
Leverage the tacit knowledge in your organization to identify, understand, and proactively reduce risk.
Tags : crowdcast, collective intelligence, it project management, project management, project, business intelligence
     Crowdcast
By: Crowdcast     Published Date: Mar 09, 2010
Leverage the tacit knowledge in your organization to improve decision making, increase control, and proactively reduce risk.
Tags : crowdcast, collective intelligence, strategic planning, sap, it project management, project management, project, business intelligence
     Crowdcast
By: Net Atlantic     Published Date: Mar 04, 2010
This white paper covers several ways to manage your subscribers to maximize deliverability, including permission options, suppression files, re-engagement campaigns, and more.
Tags : net atlantic, subscriber management, email management, deliverability, response rates, transactional mailing, emarketing, email marketing services/software
     Net Atlantic
By: iLinc     Published Date: Mar 04, 2010
Webinars are more than just isolated events - they are powerful, tactical tools for executing Marketing and Sales strategies. As any session organizer knows, much of the work (and worry) lies in sending invitations, collecting registrations, emailing reminders, recording, and distributing follow-up communications.
Tags : ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking
     iLinc
By: Microsoft Dynamics CRM     Published Date: Mar 02, 2010
While the new generation of self-service applications for the Web and IVR is excellent, successful self-service programs will depend on giving customers choices and striking the right balance.
Tags : microsoft dynamics crm, contact call center, self-service application, ivr, interactive voice response, customer service interaction, live agent support, automated self-service
     Microsoft Dynamics CRM
By: Unica     Published Date: Mar 02, 2010
Download 7 Secrets to Automate Analytics for Growth to ensure your online interaction data is driving revenue.
Tags : unica, online marketing trends, trends, web analytics, web site analytics, customer analytics, website behavior, web analytics
     Unica
By: Unica     Published Date: Mar 02, 2010
Download Top 7 Tips for Boosting Online Conversion to find gold in your online interaction data.
Tags : online marketing, web site personalization, web analytics, personalized communications, email marketing, online interaction data, online conversion, unica
     Unica
By: ASG Software Solutions     Published Date: Mar 01, 2010
In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes.
Tags : asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo
     ASG Software Solutions
By: Kaseya     Published Date: Mar 01, 2010
This fact-filled white paper presents the top ten IT management pain points and the solutions for making your life easier.
Tags : kaseya, it system management, pain points, infrastructure, automation framework, management software, virtualization
     Kaseya
By: F5 Networks Inc     Published Date: Feb 25, 2010
Reducing Costs and Improving Efficiency for File-Based Storage.
Tags : idc, file virtualization, storage, network, data management, data migration, back up
     F5 Networks Inc
By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
     ASG Software Solutions
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