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By: Ability Commerce     Published Date: May 18, 2009
Reggie Brady shares some of her favorite e-mails and explain why they're tops in her book. As you read them, think about how you might incorporate these tactics in your own e-mail programs.
Tags : ability commerce, seo, email frequency, roi, pci, ecommerce, e-commerce, order management
     Ability Commerce
By: Tippit, CRM     Published Date: May 15, 2009
Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.
Tags : tippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies
     Tippit, CRM
By: Genesys     Published Date: May 14, 2009
Customer loyalty is a two-way street. Businesses around the world are finding greater success at winning, serving and retaining customers when they are able to respond quickly and effectively whenever they call. Intelligent Customer Front Door (iCFD) is a metaphor that describes a set of applications and technological resources that enable businesses to identify callers and quickly aggregate information about them to assist in successfully resolving their needs. Learn more today!
Tags : genesys, opus, customer loyalty, customer, crm, customer relationship management, retention, intelligent customer front door
     Genesys
By: Site Pro PPC     Published Date: May 14, 2009
Often times hiring a professional to manage your PPC accounts actually saves you money. Check out our free whitepaper to find out why!
Tags : site pro, ppc, ppc management, adwords, google, yahoo, msn, search marketing agencies
     Site Pro PPC
By: Mcorp Consulting     Published Date: May 12, 2009
Learn how a deep understanding of touchpoints - and the ways they drive customers closer to you (or farther away) - can improve acquisition, retention and loyalty, create better customer experiences, strengthen relationships and boost your bottom line. (Plus 5 steps for leveraging touchpoints to profit from better customer relationships.)
Tags : mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping
     Mcorp Consulting
By: Innotas     Published Date: May 12, 2009
Today's business challenges are both epic and unprecedented, which, if not met by quick and decisive actions, can result in catastrophic consequences. Taking control of IT is one of the best ways to take control of your business.
Tags : issue management, issues management, it governance, pmo, ppm, professional services automation, program management, program management office
     Innotas
By: Innotas     Published Date: May 11, 2009
Discover how IT Governance enables IT to meet these expectations, measure performance, manage resources, mitigate risk and make sure that IT aligns activities with the strategic direction of the enterprise - all for a surprisingly low cost.
Tags : innotas, it governance, enterprise services, it management, strategy, accountability, cost saving, business intelligence
     Innotas
By: Absolute Software     Published Date: May 08, 2009
In this whitepaper, the Ponemon Institute shares its findings on the use of encryption on laptops by corporate employees. It shows that many employees may not be taking the most basic precautions to secure their company laptop.
Tags : absolute, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence
     Absolute Software
By: VeriSign Incorp.     Published Date: May 08, 2009
Web Application Threats Are Evolving. Are Your Security Efforts Keeping Pace? Today, Web application security threats are not only becoming more abundant than ever, but also more difficult to detect, and more complex to solve. Many organizations are responding to these unique vulnerabilities with traditional network security approaches. However, sophisticated Web applications threats require a more sophisticated security strategy. What’s worked in the past won’t necessarily work today; and what’s more, Web application security requires a comprehensive solution, not simply a series of a la carte provisions. For detailed steps toward improving your Web application security strategy, download the VeriSign® Enterprise Security Services white paper, Best Practices That Improve Web Application Security.
Tags : verisign, web application security, sensitive data, intellectual property, business processes, operational costs, verisign enterprise security services, point-of-sale
     VeriSign Incorp.
By: Taleo     Published Date: May 08, 2009
This paper provides insights into recruiting practices that enable acquiring and retaining a high quality workforce. Uncover new sourcing, assessment, process, and green opportunities to cut recruiting costs by quantifying the reduction of direct costs savings and benefits from technology.
Tags : talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment
     Taleo
By: Data Guard Systems, Inc     Published Date: May 06, 2009
The data security challenges for financial enterprises have never been as challenging as they are in today's turbulent times. Not only must financial enterprises comply with regulations such as SOX, GBLA and PCI along with a multitude of state regulations concerning customer privacy and electronic data security, they must also guard against the staggering costs—both tangible and intangible—that a security breach can incur.
Tags : online identity theft, encryption software, advanced password protection, alertboot, identity, theft, dataguard, credit card
     Data Guard Systems, Inc
By: Data Guard Systems, Inc     Published Date: May 06, 2009
The data security challenges in the healthcare industry have never been as challenging as they are today. Not only must healthcare providers comply with HIPAA regulations concerning patient privacy and electronic data security, they must also guard against identity theft as well more complex scenarios of insurance data theft, medical identity theft and the adulteration of health records.
Tags : online identity theft, encryption software, advanced password protection, alertboot, identity, theft, dataguard, credit card
     Data Guard Systems, Inc
By: IBM     Published Date: May 04, 2009
Increased processing needs means increased energy costs. In fact, power costs can often exceed hardware costs. Read this white paper and see how the pairing of new IBM System x and BladeCenter servers with the new Intel Xeon Processor 5500 series can reduce costs and improve performance.
Tags : ibm, express seller, virtualization, intel, xeon, processor, 5500, bladecenter
     IBM
By: SAP     Published Date: May 04, 2009
Discover specific actions companies can take to ensure high cash-flow velocity and vital liquidity. Get answers to these key questions: How can I protect the health of my commercial cash flows? How can I gain better visibility into sources and uses of cash? And how can I increase control over my global cash balances?
Tags : cash, sap, cash-flow, sap executive, dso, cash conversions, accounts receivable
     SAP
By: EMC     Published Date: May 01, 2009
During this recorded webcast, you'll find out how organizations are combining 3D and 2D into their brand centers and creating new ways to engage their customers. You'll learn how CGI saves money and maximizes the reuse of CAD assets and CGI artwork for a variety of emerging media. And, you'll see a product demonstration, showing the impact 3D images can have on your marketing programs. Learn more today!
Tags : marketing, concent, cgi, cad, digital media, emc, images, artwork
     EMC
By: Zycus     Published Date: May 01, 2009
The global recession is taking no prisoners. Neither industry, nor region, nor company-size has provided shelter from its impact. Within the enterprise, few business functions have been unaffected. Yet, as this business downturn continues, the Chief Procurement Officer's ("CPO") agenda and the CEO's agenda have started to converge.
Tags : zycus, recession, downturn, procurement, sourcing companies, sourcing services, sourcing, reverse auction
     Zycus
By: Subrago     Published Date: Apr 30, 2009
The key objective of this white paper is to highlight the key issues and discuss processes and controls required to build a high performing IT support organization.
Tags : it support, subrago, it costs, customer transaction, high performing it support, it dependency, tolerance level, production services
     Subrago
By: Pardot     Published Date: Apr 29, 2009
How much time is your sales team wasting on unqualified leads? With automated scoring and grading your best prospects rise to the top, making it easy for sales representatives to prioritize prospects and take action with targeted follow-up.   
Tags : pardot, b2b lead generation, roi, lead gen, leads, unqualified leads, sales, sales team
     Pardot
By: Pardot     Published Date: Apr 29, 2009
You've laid the groundwork and attracted the visitors, now conversion is key. As a B2B marketer, you typically have a very limited window to prove your value proposition. Learn eight simple techniques, including progressive profiling, form validation and multivariate testing, that will help you fine tune your landing pages and increase conversion rates.
Tags : pardot, b2b conversions, double b2b conversions, b2b marketer, groundwork, landing pages, conversion rates, ctr
     Pardot
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
The greatest threat to enterprise data security comes from inside threats. Securing the enterprise requires an understanding of the data leak points, environment, people, and processes for managing sensitive information. This white paper explains how network-based and endpoint-based solutions can work together to provide the broadest protection available while ensuring scalability and manageability, and that employee productivity is not impacted.
Tags : trend micro, datadna, data leak, threat, leak, network boundaries, vulnerability threats, data leak
     Trend Micro, Inc.
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
Data breaches can carry very serious consequences, such as the revelation in February 2008 that that the Hannaford Brothers chain of supermarkets lost more than four million debit and credit card numbers to hackers. The bottom line is that organizations must implement Data Loss Prevention (DLP) systems to protect themselves against the growing array of threats they face from inadvertent and malicious data leaks from email, instant messaging and other systems.
Tags : trend micro, data breach, dlp, credit cards, breaches, data breaches, data loss prevention, dlp
     Trend Micro, Inc.
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100-5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches, and to better understand how businesses are planning to protect themselves against data leaks. The following report presents top line results of the study.
Tags : trend micro, data breach, smb, midsize, breaches, data breaches, data loss prevention, dlp
     Trend Micro, Inc.
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
Companies rely on knowledge assets, such as product formulas and customer databases. VPNs and network monitors can protect proprietary information from outsiders; but, they won't do much to prevent access by internal users. With the popularity of wireless networks, USB drives and other portable devices, it's all too easy for insiders to leak key data. This white paper explains how Trend Micro LeakProof 3.0 protects sensitive data at rest, in use, and in motion.
Tags : trend micro, data breach, breaches, data breaches, data loss prevention, dlp, hackers, data leak
     Trend Micro, Inc.
By: Trend Micro, Inc.     Published Date: Apr 29, 2009
Encryption will help to protect data against unauthorized access by outsiders from lost or stolen devices such as laptops, thumb drives, and other removable media. But it does not protect against the insider threat-employees and contractors with authorized access to data who mistakenly or maliciously leak your most valuable assets.
Tags : trend micro, encryption, laptop, ediscovery, e-discovery, data protection, threats, leaks
     Trend Micro, Inc.
By: DATAbuddy     Published Date: Apr 27, 2009
Thousands of companies already leveraged the power of email marketing to promote their business to a wide range of customers. For those businesses that haven't yet introduced email marketing into their advertising efforts - and even for some of those who have - the strategy does reveal some challenges. Companies struggling to get the most out of their email marketing efforts should consider using a managed email marketing service. Let's take a look at the challenges of email marketing and how an outside firm can tackle those issues.
Tags : databuddy, email marketing, e-mail, email, email campaign, outside agency, smb, small business
     DATAbuddy
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