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By: LogMeIn     Published Date: Jan 15, 2014
This white paper includes highlights from the e-tailing groupís European Chat Mystery Shopping.
Tags : logmein, live chat, chat opportunities, e-tailing, boldchat, add live chat, retail community, quantitative elements
     LogMeIn
By: LogMeIn     Published Date: May 11, 2012
The Vornado company is a legend in their industry as the "Leader in Air Flow Technology." Consumer interaction is important to the Vornado brand, so including chat on their website, where consumers can have not just a quick dialogue with a Vornado product specialist, but a live conversation, was a necessity. Using BoldChat Enterprise gave Vornado the opportunity to meet this communication need and to solve an increasing email management need too.
Tags : vornado, customer service, communication, onlibne, web analytics, application
     LogMeIn
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