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By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
Tags : home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
     Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
By: SambaSaftey     Published Date: Mar 15, 2019
What you don't know could hurt your bottom line Let’s begin with a question: Do you know who is behind the wheel? The reality is that for many enterprises with employees who drive as part of their job, the answer is, “I think so,” or maybe, “no.” Driver risk management has recently become a top issue for many organizations since it directly affects budgets and the bottom line. The fact that there are more than 100 million people driving for work-related activities on U.S. roads and many of them have invalid, suspended or no driver’s license at all should be cause enough for concern. But combining this with the facts that: • most organizations’ budgets are at best flat • P&C insurance rates are rising 14% every 2 years • 90% of crashes are due to human error • there are fewer qualified drivers available today • the number of lawsuits around negligence are skyrocketing • and it becomes clear that understanding exposure to driver risk is imperative for every organization. So what do
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     SambaSaftey
By: Sage FAS Fixed Assets     Published Date: Apr 11, 2011
The goal of this paper is to help you learn about best practices for fixed asset management and suggest tips for implementing them in your organization.
Tags : sage fas, fixed asset management, best practices, financial reporting, baseline, ghost assets, asset inventories, inventory software
     Sage FAS Fixed Assets
By: ReadyTalk     Published Date: Sep 19, 2014
Marketing teams are now expected to churn out a nonstop stream of qualified leads for their sales departments. Webinars should be a tactic every marketer uses. This paper will help you establish best practices during webinar production, promotion, delivery and follow up as you identify and qualify sales leads. The included tips assume a business-to-business.
Tags : webinars, qualified, leads, generation, strategy, marketing, investment, time
     ReadyTalk
By: SAS     Published Date: Aug 03, 2016
Imagine that you are in a meeting with several department heads discussing issues around enrollment. As people begin to share their thoughts, you quickly realize that each person in the room is working from conflicting information – and everyone thinks their information is correct. The group spends most of the meeting arguing over whose data and reports are correct rather than understanding the problem and making decisions. Sound familiar? When organizations have their data fragmented across many systems and departments, these situations are all too common. Without a single, trusted source of truth and easyto- use tools to interpret and understand the data, conversations are limited by everyone’s departmental perspectives and resources.
Tags : best practices, enterprise, competitive advantage, technology, data
     SAS
By: Dell     Published Date: Aug 16, 2013
"Virtualization has changed the data center dynamic from static to fluid. While workloads used to be confined to the hardware on which they were installed, workloads today flow from host to host based on administrator-defined rules, as well as in reaction to changes in the host environment. The fluidic nature of the new data center has brought challenges to resource allocation; find out how your organization can stay ahead of the curve. Read the White Paper"
Tags : best practices, cpu, memory, storage, vsphere, virtual
     Dell
By: Evident.io     Published Date: Nov 23, 2015
AWS is the most widely deployed public cloud infrastructure as a service (IaaS) solution in the world and is a leader in Gartner's Magic Quadrant for IaaS (see "Magic Quadrant for Cloud Infrastructure as a Service"). AWS offers a large number of built-in security capabilities (see Note 1), and questions on the proper practices for securing workloads in AWS are increasing.1 AWS is a not a "consumer grade" IaaS cloud. It is a market leader, with a portfolio of security capabilities and security ecosystem partners unmatched by other IaaS providers. However, simply moving existing workloads to AWS without rethinking security tools, processes and system management will result in workloads that are less secure than they were when located within enterprise data centers. Conversely, a properly managed and secured workload in AWS will be at least as — and, in most cases, more — secure than in an enterprise data center.
Tags : security, best practices, web services, amazon, workload, aws, data centers, enterprise
     Evident.io
By: StoryDesk     Published Date: Aug 17, 2011
Take advantage of the iPad's interactivity and mobility to wow your clients and leave an impression that sets you apart from the competition.
Tags : ipad, sales tool, apple ipad, ipads, presentation, presentation tools, interactive marketing, crm solutions/software
     StoryDesk
By: Insight Software     Published Date: Oct 03, 2017
Get “The Consummate IT Pro’s Guide to Driving IT Innovation & Efficiency with Oracle EBS” and we’ll help you capitalize on the value of IT through better reporting, analytics, and planning directly through your ERP. Use these resources to get up to speed on: Enabling end users to create their own usable, sharable reports and web-based dashboards tracking financial performance and progress against company-wide KPIs Avoiding costly mistakes when upgrading your ERP system Industry analyst’s take on how to get better reporting and planning from ERP systems How Finance and IT leaders at Ladbrokes replaced Oracle reports and quit having to manipulate data in static spreadsheets
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     Insight Software
By: Insight Software     Published Date: Oct 03, 2017
Forget making business decisions with outdated data. Keep operations on track with real-time insights from every facet of your business including finance to supply chain management. “The Operations Guru’s Guide to Oracle EBS” will help you master more efficient company operations so you can focus on making a massive operational impact. Tactical insights, covering: How your team can create usable, sharable reports and web-based dashboards tracking progress against company-wide KPIs from multiple systems, without leaning heavily on IT An industry analyst’s take on how to get better reporting and analytics from ERP and other critical data sources How Finance and IT leaders at Ladbrokes replaced Oracle reports and quit having to manipulate data in static spreadsheets
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     Insight Software
By: CA Technologies EMEA     Published Date: Sep 07, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
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     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Sep 10, 2018
Companies struggle to find the right test data when testing applications which leads to bottlenecks, defects and constant delays. There is a better way and we want to show you how: Join us for this webcast to learn: - How Test Data Manager finds, builds, protects and delivers test data fast! - How to get your testing teams moving towards self sufficiency with test data Get your questions answered. Come away happy! Recorded Aug 20 2018 60 mins Presented by Prashant Pandey, CA Technologies
Tags : continuous delivery, application delivery, testing, test data management
     CA Technologies EMEA
By: Eloqua     Published Date: Jan 19, 2012
Marketing has long worked to support their sales teams by providing them with a steady flow of qualified leads. The use of agreed upon criteria for defining a qualified lead has resulted in a reduction of historical challenges in lead follow-up, but has yielded high volumes of unqualified leads.
Tags : eloqua, marketing, marketing automation, sales, sales support, lead volume, market research, data management/analytics
     Eloqua
By: Limelight Networks     Published Date: Feb 14, 2012
Learn how to use every mobileopportunity to your advantage. This report shows you how to optimize your website for mobile devices; take advantage of mobile context; create richer mobile experiences by adding video and interactivity
Tags : e-commerce
     Limelight Networks
By: Limelight Networks     Published Date: Oct 17, 2011
Learn how to use every mobile opportunity to your advantage. This report shows you how to: . Optimize your website for mobile devices . Take advantage of mobile context . Create richer mobile experiences by adding video and interactivity
Tags : mobile ads, marketing strategy, mobile marketing strategy, mobile optimization
     Limelight Networks
By: SAP     Published Date: Apr 07, 2011
Organizations of all sizes across nearly every industry sector are facing unprecedented macro-market forces that are driving them to seek new business intelligence (BI) tools to achieve their corporate objectives. Traditional BI systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share. As a result, many departmental managers and end users have relied on simple spreadsheets, which require significant manual effort and provide limited insight.
Tags : bi on demand, saas analytics, sap, businessobjects, business data
     SAP
By: Teradata     Published Date: Feb 26, 2013
This survey and research report discusses shifts in the data management landscape and the movement to align data with operational and analytical workloads creating the best possible unified data architecture platform. Read on to learn more.
Tags : big data, survey report, data management, landscape, movement, align data, operational and analytics workloads, business intelligence
     Teradata
By: CA Technologies EMEA     Published Date: Sep 07, 2018
There are five ways to provision test data. You can copy or take a snapshot of your production database or databases. You can provision data manually or via a spreadsheet. You can derive virtual copies of your production database(s). You can generate subsets of your production database(s). And you can generate synthetic data that is representative of your production data but is not actually real. Of course, the first four examples assume that the data you need for testing purposes is available to you from your production databases. If this is not the case, then only manual or synthetic data provision is a viable option. Download this whitepaper to find out more about how CA Technologies can help your business and its Test Data problems.
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     CA Technologies EMEA
By: Ecessa Corporation     Published Date: Mar 11, 2009
Today’s Wide Area Networks (WANs) are experiencing increased saturation with the deployment of bandwidth-intensive applications, increased numbers of users, and the need for reliable security transmissions. IT personnel responsible for these issues acknowledge the increased congestion and have strived to maintain high levels of network performance. At the same time, IT departments are tasked with the job of lowering the cost of network infrastructure and ongoing operations. Network administrators continually face the challenge of balancing the increased use of critical applications on the Internet, while eliminating downtime and congestion from affecting user quality and day-to-day business operations.
Tags : adsl load balancing, vpn load balancing and redundancy, bandwidth aggregation, qos, bandwidth control, bandwidth management, multi-homing, bgp multihoming
     Ecessa Corporation
By: Cisco     Published Date: May 15, 2015
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate. Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
Tags : cloud computing, erp, productivity, applications, efficiency, videoconference, enterprise, cisco
     Cisco
By: Headspace     Published Date: Aug 28, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
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     Headspace
By: Headspace     Published Date: Aug 29, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
Tags : 
     Headspace
By: Headspace     Published Date: Aug 30, 2018
How Mindfulness Training Helps Caring for employee health and caring for your business goals doesn't have to be mutually exclusive. Companies that invest in their employees' health have a real competitive advantage. An internal study conducted by Aetna found that mindfulness actually increased job effectiveness. Employees gained an average of 62 minutes of productivity per week, which Aetna estimates to be worth $3,000 per employee, per year.* Download this white paper to see how mindfulness training can help your team get the most out of their day. Learn about: * The science behind mindfulness and productivity * How mindfulness increases focus, reduces stress and boosts engagement * The connection between meditation and sleep * How meditation can positively impact physical health and disease *Studies did not use Headspace as an intervention
Tags : 
     Headspace
By: HERE Technologies     Published Date: Jan 22, 2019
To improve safety and mobility across its 5,600km road network, the City of Toronto forged a partnered with HERE Technologies for the provision of traffic, incident, and historical traffic data. Access to this data allows the city authority to see exactly what’s happening on its roads and more easily and affectively run studies on improvement projects. This case study details how HERE Technologies enabled the City of Toronto’s transportation team to: Work smarter with comprehensive network coverage and accurate data to aid analysis Examine the impact of city projects without significant forward planning or expenditure Ensure travel volume models used to drive decision making are calibrated to represent real-world truths
Tags : public sector, urbanization, traffic management
     HERE Technologies
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