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advances decision technologies

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By: Interactive Intelligence     Published Date: Feb 27, 2013
In this white paper, learn about the advances in decision techniques that are at the center of contact center enterprise analytics. Learn how computers shouldn't replace people as decision makers, rather, aid us in decisions that are hard to make.
Tags : contact center, enterprise, analytics, advances in decision technologies, decision makers, strategies in decision cycles, computers ai, crm & customer care
     Interactive Intelligence
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