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By: Ecora Software     Published Date: Aug 16, 2007
Deep dive into the first 4 PCI DSS requirements. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
Tags : pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
     Ecora Software
By: Ecora Software     Published Date: Aug 15, 2007
Deep dive into PCI DSS requirements 5-9. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
Tags : pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
     Ecora Software
By: Ecora Software     Published Date: Aug 15, 2007
Achieve and Maintain Compliance with PCI Data Security Standard – Part 4. Deep dive into PCI DSS requirements 10-12. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
Tags : pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
     Ecora Software
By: SAS     Published Date: Apr 20, 2017
Enterprises routinely claim to be focused on the customer experience, yet few really keep that promise. What’s in the way? Fragmentation and complexity in both customer data and customer-facing processes. IIA spoke with Wilson Raj, Global Director of Customer Intelligence, and Jonathan Moran, Customer Intelligence Product Marketing at SAS Institute Inc. about how organizations can leverage technology platforms and analytics to become more completely and genuinely customer-centric – making connections in the right way, at the right time, and on the right device.
Tags : 
     SAS
By: Gigya     Published Date: Jun 08, 2015
As channels fragment and consumer identities multiply, businesses are struggling to achieve a single customer view. This guide provides actionable strategies to achieve this “holy grail” to better understand your audience, build relevant experiences and grow customer relationships. Get tactics and examples to help you: Identify your customers across channels and devices Manage today's volume and variety of customer data Integrate and apply data across marketing campaigns Build more personalized customer journeys
Tags : customer data management, single customer view, cross channel, marketing segmentation, sso, federation, registration as a service, social login
     Gigya
By: Adobe     Published Date: Jul 04, 2016
Of course customers want great content, but understanding what defines great isn’t so easy. Adobe surveyed 12,000 customers worldwide about their content cravings and learned what it takes to make content irresistible.
Tags : content, content management, customer experience, customer interaction, content management systems, customer experience/engagement
     Adobe
By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
Tags : ibm, active management, customer experience, proactive customer care, csp, communications service providers, telecom, crm & customer care
     IBM
By: IBM     Published Date: Feb 02, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Tags : ibm, customer management, customer loyalty, analytics, data, telecom, crm & customer care
     IBM
By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Tags : ibm, telecom, customer experience, proactive customer care, csp, communication service providers, customer experience/engagement
     IBM
By: Akamai     Published Date: Mar 08, 2017
This solution needs to reach audiences reliably wherever they are, scale as fast as they grow, and adjust intelligently to dynamic network environments for the highest viewing quality possible. Missteps in online video strategy can have a long-lasting effect on audience perceptions, not only of the video experience – but also on the brand being represented.
Tags : video, online video strategy, video experience, engagement, customer engagement, online audience
     Akamai
By: IBM     Published Date: Nov 22, 2013
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
Tags : ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience
     IBM
By: IBM     Published Date: Mar 13, 2014
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
Tags : ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience
     IBM
By: IBM     Published Date: Nov 06, 2014
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
Tags : big data, data integration, analytics, customer matching, ibm
     IBM
By: IBM     Published Date: Jan 09, 2015
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
Tags : ibm, big data, insights, infosphere, data management, dashboards, value, data matching
     IBM
By: IBM     Published Date: Apr 18, 2016
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
Tags : ibm, mdm, big data, data management, data matching, customer analytics
     IBM
By: IBM     Published Date: Jul 06, 2016
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
Tags : ibm, mdm, big data, data management, data matching, customer analytics
     IBM
By: IBM     Published Date: Apr 14, 2017
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base.
Tags : customer analytics, data analysis, competitive advantage, understanding your customer base
     IBM
By: IBM     Published Date: Jul 26, 2017
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base. High-priority big data and analytics projects often target customer-centric outcomes such as improving customer loyalty or improving up-selling. In fact, an IBM Institute for Business Value study found that nearly half of all organizations with active big data pilots or implementations identified customer-centric outcomes as a top objective (see Figure 1).1 However, big data and analytics can also help companies understand how changes to products or services will impact customers, as well as address aspects of security and intelligence, risk and financial management, and operational optimization.
Tags : customer analytics, data matching, big data, competitive advantage, customer loyalty
     IBM
By: Esker     Published Date: Jun 29, 2016
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
Tags : best practices, business optimization, business management, productivity
     Esker
By: Esker     Published Date: Feb 03, 2017
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
Tags : best practices, business optimization, business management, productivity
     Esker
By: Esker     Published Date: Feb 03, 2017
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, what’s the best way to handle them? Read our eBook, Addressing Manual Order Management, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: Make every order electronic Allow customers to send fax/emails Increase speed, visibility & accuracy Eliminate manual data entry Manage growth without adding staff
Tags : best practices, business optimization, business management, productivity, business intelligence, business process automation, business process management
     Esker
By: Adobe     Published Date: Nov 06, 2012
Adobe has released the 2012 Digital Marketing Optimisation Survey Results, which focuses on the key areas where digital marketers need to excel in order to ensure success: personalisation, social media, mobile, and customer experience.
Tags : adobe, digital marketing, optimization, optimisation, web content management, customer experience, website development, emerging marketing
     Adobe
By: Okta     Published Date: Jul 01, 2015
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identify was key to making this work they leveraged Okta to create a simple and secure customer experience. Watch this video to learn how Adobe found a way to bring IT and engineering together and overcome identify concerns.
Tags : 
     Okta
By: Okta     Published Date: Aug 24, 2015
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identify was key to making this work they leveraged Okta to create a simple and secure customer experience. Watch this video to learn how Adobe found a way to bring IT and engineering together and overcome identify concerns.
Tags : 
     Okta
By: Okta     Published Date: Mar 14, 2016
Adobe wanted to enable creativity in their customers and allow them to be mobile and function in the cloud. Recognizing that identify was key to making this work they leveraged Okta to create a simple and secure customer experience. Read this case study to learn how Adobe found a way to bring IT and engineering together and overcome identify concerns.
Tags : 
     Okta
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