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By: MuleSoft     Published Date: Jul 13, 2018
"IT teams across industries face growing pressure to deliver projects faster while reducing costs. All too often, dated legacy systems hinder IT’s ability to accomplish either of these objectives. Legacy systems can also slow the speed at which IT can deliver new projects to support the business. For these reasons, legacy modernization has emerged as a key strategic imperative. But where should organizations start? One large global bank provides a detailed blueprint for how large enterprises can do so. Read this legacy modernization blueprint to learn: -Best practices for modernizing legacy SOA web services -How to think about re-architecting monolithic applications into microservices -The role that APIs play in driving an effective legacy modernization strategy -The bank’s legacy modernization strategy, and how they used Anypoint Platform"
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     MuleSoft
By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Tags : aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
     Aberdeen Group
By: CA Technologies     Published Date: Sep 25, 2017
Microservices can have a positive impact on your enterprise- just ask Amazon and Netflix-but you can fall into many traps if you don't approach them in the right way. This practical guide covers the entire microservices landscape, including the principles, technologies, and methodologies of this unique, modular style of system building. You'll learn about the experiences of organizations around the globe that have successfully adopted microservices.
Tags : microservices, organization, business, ca technologies, architecture
     CA Technologies
By: SAP EMEA Global     Published Date: Aug 23, 2019
A network of digital twins visually communicates information about products, manufacturing, supply chain, service, and customers for program, scenario, and role-based analysis, and ultimately better collaboration across your business network.
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     SAP EMEA Global
By: Aruba Networks     Published Date: Jul 03, 2013
The next-generation workplace is all about mobility. It has to be. By the end of 2013, there will be more Internet-connected mobile devices than people. Networking for the next-generation workplace must ensure that each device and business application has reliable service tailored to its performance needs. And that the network is right sized for mobility. Download this white paper to access the key characteristics of the network for the next-gen workplace…
Tags : 802.11ac, mobile technology, migration, 5ghz
     Aruba Networks
By: New Relic     Published Date: Apr 07, 2015
It’s all too easy for CIOs and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational efficiency. However, to get your cloud strategy right, you have to learn to move away from measuring the success of change against technology management care-abouts and focus on the priorities of the business. Forrester’s Business Technographics® surveys show a stark disconnect between technology management’s and the business’ desired outcomes from cloud computing; embracing the shift to cloud services means driving and measuring its success against metrics defined by the business before those of IT. This report outlines the strategic plan of Forrester’s solution for CIOs working on cloud computing. This report is designed to help you onboard the business to your cloud strategy.
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     New Relic
By: MuleSoft     Published Date: Jan 16, 2018
The future of financial services is under pressure from profound digital disruption. Across the globe, there are forces, both regulatory and customer-led, that open up the market to new entrants and disrupt what customers are buying — and how. The advent of Open Banking is one major influence, with Open APIs paving the way for third-party developers to build applications and services independently. This whitepaper outlines the challenges facing financial services firms and how a new approach to enterprise integration — API-led connectivity — can help banks and financial services firms not only survive, but thrive in an increasingly competitive future. Download this whitepaper to learn: What financial services firms should do about Open Banking, based on the experiences of the impact of PSD2 in Europe How an API strategy could define the future of financial services How a global bank successfully completed a digital transformation initiative
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     MuleSoft
By: MuleSoft     Published Date: Apr 15, 2019
The future of financial services is under pressure from profound digital disruption. Across the globe, there are forces, both regulatory and customer-led, that open up the market to new entrants and disrupt what customers are buying — and how. The advent of Open Banking is one major influence, with Open APIs paving the way for third-party developers to build applications and services independently. This whitepaper outlines the challenges facing financial services firms and how a new approach to enterprise integration — API-led connectivity — can help banks and financial services firms not only survive, but thrive in an increasingly competitive future. Download this whitepaper to learn: What financial services firms should do about Open Banking, based on the experiences of the impact of PSD2 in Europe How an API strategy could define the future of financial services How a global bank successfully completed a digital transformation initiative
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     MuleSoft
By: SAS     Published Date: Jan 04, 2019
How can you open your analytics program to all types of programming languages and all levels of users? And how can you ensure consistency across your models and your resulting actions no matter where they initiate in the company? With today’s analytics technologies, the conversation about open analytics and commerical analytics is no longer an either/or discussion. You can now combine the benefits of SAS and open source analytics technology systems within your organization. As we think about the entire analytics life cycle, it’s important to consider data preparation, deployment, performance, scalability and governance, in addition to algorithms. Within that cycle, there’s a role for open source and commercial analytics. For example, machine learning algorithms can be developed in SAS or Python, then deployed in real-time data streams within SAS Event Stream Processing, while also integrating with open systems through Java and C APIs, RESTful web services, Apache Kafka, HDFS and more.
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     SAS
By: Numara Software     Published Date: Jul 09, 2009
Discover the unparalleled flexibility of Numara FootPrints 9 for the service desk, as well as the unique process automation capabilities for the service desk and beyond IT. You'll also learn about the fast-to-implement ITIL® service lifecycle workflow automation capabilities in Numara FootPrints 9. Ensuring a quick return on your investment, Numara FootPrints offers a very short time to production and easy customization - all without any programming. Learn more today!
Tags : numara, it service management, service, footprints, it budgets, cost cutting, flexible, itil
     Numara Software
By: Zendesk     Published Date: Aug 31, 2017
Customers simultaneously want the warmth of human communication and the speed and efficiency of automated service. It’s a paradoxical challenge for companies, one brought about by increasing levels of consumer expectations and the fast changing technical landscape of customer communications. Learn how you can provide personalized customer service in a rapidly changing technical landscape with Zendesk.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: ServiceNow     Published Date: Jan 03, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: Comatose Caffeine addicted Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: A deeper understanding of what ITIL is and why it’s so important to keep everything running at work Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
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     ServiceNow
By: Rackspace     Published Date: Mar 28, 2018
With Rackspace Managed Security and Compliance Assistance for GCP, Rackspace is now a leading managed security services provider that offers services on all of the major public cloud platforms. In IDC’s 2017 CloudView Survey of over 6,000 enterprise respondents, nearly 50 percent indicated concerns about security in the cloud, and about 40 percent cited superior security capabilities available from service providers as a major incentive to move to the cloud.¹ With RMS, Rackspace security experts help customers with strategic planning for best practice multi-cloud security, tactical day-to-day security monitoring and threat analysis to deter, detect and respond to potential threats around the clock.
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     Rackspace
By: LifeSize, a division of Logitech     Published Date: Jul 07, 2014
Meet-me services like Blue Jeans® and Zoom® support only one model: a prescheduled, “meet-me” conference with long, numerical dial strings and access codes. They don’t offer a “connected experience.” You have to separately manage and integrate video systems, resulting in an inferior, disjointed user experience that is more challenging to manage. Meet-me models can’t match Lifesize. Everything else is a group meeting to which participants call in and wait for everyone else. There’s no directory dialing, no point-to-point calling, no presence status and no call escalation. The only thing consistent about meet-me services is that they copy the cumbersome user experience of the audio conferencing model—dial, enter code, enter ID, wait … Download now to learn why Lifesize Cloud is the ONLY solution you need!
Tags : lifesize, cloud, video, connected experience, video systems, meet-me model
     LifeSize, a division of Logitech
By: EMC Corporation     Published Date: Feb 13, 2015
XtremIO all-flash-arrays (AFAs) have redefined everything you know about SQL Server database infrastructures. Through a ground-breaking, fresh approach to storage design, XtremIO is uniquely engineered for SQL Server database requirements utilizing a powerful and vastly simplified scale-out performance architecture, with in-memory always-on compression, deduplication and space efficient copy services enabling application acceleration, consolidation and agility.
Tags : all-flash-arrays, database infrastructures, sql server, database requirements, application acceleration
     EMC Corporation
By: Dell     Published Date: Nov 13, 2017
In-house PC deployments can be expensive and time consuming and often times result in manual errors, short and long term support challenges, as well as delays in production system deployments. But new deployments don’t have to be hard. In this webinar, you will: 1. Learn about our newest client PC deployment offer ProDeploy Client Suite 2. Understand how we put our customers in control with the self-service portal TechDirect 3. Find out how ProDeploy Plus can help companies save up to 35%* on deployment time *Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary.
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     Dell
By: Dell-EUC (Dell/Intel Logo) Webinar     Published Date: Nov 13, 2017
In-house PC deployments can be expensive and time consuming and often times result in manual errors, short and long term support challenges, as well as delays in production system deployments. But new deployments don’t have to be hard. In this webinar, you will: 1. Learn about our newest client PC deployment offer ProDeploy Client Suite 2. Understand how we put our customers in control with the self-service portal TechDirect 3. Find out how ProDeploy Plus can help companies save up to 35%* on deployment time *Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary. Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Dell-EUC (Dell/Intel Logo) Webinar
By: Juniper Networks     Published Date: Jun 22, 2017
Juniper’s security solutions seamlessly extend across private and public cloud architectures without compromising security, flexibility, and manageability. With midrange, high-performance, space-efficient, next-generation firewalls, smarter and faster centralized management, and highly evolved security intelligence and automation tools, Juniper Networks allows you to secure your network, keep operational costs down, and easily migrate to a hybrid cloud architecture. For more information about Juniper’s security solutions, please visit us at www.juniper.net/us/en/products-services/security and contact your Juniper Networks representative.
Tags : cloud analytics, cloud development, cloud storage, cloud management, cloud security, cloud services, storage analytics
     Juniper Networks
By: Dell     Published Date: Aug 17, 2017
Today, technology is all about enabling business. Organizations of many types and sizes are developing, upgrading or replacing mobile applications to reflect changes in the workplace. Across industries, employees are working more while mobile, using multiple devices. When they return to the office, they are capitalizing on more flexible work environments and approaches to work. Many organizations are facilitating this anytime, anywhere work with mobility initiatives that provide mobile devices or allow employees to use their own. They are also modifying workspace designs, creating mobile workstations and mobile “hot spots” to enable workers to easily connect to enterprise systems when they return to the office. Enabling employees to work better can help organizations boost productivity and improve customer service. The real challenge is to continue supporting new ways of working, now and in the future, without compromising security.
Tags : security, workforce productivity, flexible work environments, secure employee systems, advanced
     Dell
By: VMware     Published Date: Dec 05, 2017
"Are you planning a migration off Citrix XenApp or XenDesktop? Or looking for ways to make them run as good as you thought they should? Then this is the session for you. Come hear from the architect of VMware's Citrix migration and enhancement strategies as he explains how key VMware technologies such as Horizon, App Volumes, Instant Clone and NSX can help. We will dive deep on how to evaluate the state of the Citrix environment, assess project requirements and review real world scenarios. By the end of the session you will know all about the best-practices, tools and services available to ensure your project is a complete success. Download the webinar to learn how VMware technologies can help solve your Citrix problems!"
Tags : vmware, citrix, app volumes
     VMware
By: Alert Logic     Published Date: Jun 12, 2014
While e-commerce remains a relatively small percentage of overall retail spending (rates vary by country, but are generally in the 5–10% range), it continues to grow. The ongoing growth of e-commerce suggests that one of the initial objections to online shopping—concerns about whether consumer personal information would be secure—has been largely overcome. Standards like PCI, and payment services like PayPal, along with a general increase in security awareness, have gone a long way to change the perception of online shopping. Learn more about Information Security in the E-commerce Sector.
Tags : cloud security, cloud e-commerce, cloud pci, e-commerce security, compliance
     Alert Logic
By: newScale     Published Date: Jan 30, 2008
This white paper is intended to share some of those lessons learned and suggesting ways you can achieve success by avoiding the most common pitfalls. But before we talk about the typical mistakes in creating a Service Catalog, let’s briefly review its purpose.
Tags : service catalog, service management, newscale, customer service, itil, v.3, itil v3, itil v.3
     newScale
By: Eaton     Published Date: Jan 26, 2016
When working with data center and commercial facility electrical systems, shocks of 100mA to more than 2,000mA are possible—definitely in the realm of serious harm to humans and property. Energized electrical equipment also presents the risk of arc flash caused by electrical faults that produce powerful explosions. When dealing with commercial and industrial electrical systems, such as uninterruptible power systems (UPSs) and their batteries, data center and facilities managers need to be aware of these risks, especially since some repair and maintenance procedures require working with a unit that is still energized. There are ways to minimize the risks to employees, equipment and the field technician performing the service. This paper answers some common questions about UPS maintenance, how to reduce the risks associated with servicing UPSs and batteries, and how to qualify a UPS service provider.
Tags : eaton, ups safety, data center, arc flash, energized electrical equipment, facility managers, ups maintenance
     Eaton
By: Pure Storage     Published Date: Oct 09, 2017
Storing data is critical. Everyone stores data. Today, it’s all about how you use the data you’re storing and if you’re storing the right data. The right mix of data and the ability to analyze it against all data types is driving markets worldwide in what is known as digital transformation. Digital transformation requires storing, accessing, and analyzing all types of data as fast and efficiently as possible. The end goal is to derive insights and gain a competitive advantage by using those insights to move faster and deliver smarter products and services than your competition.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Pure Storage
By: HP     Published Date: Dec 05, 2014
Get expert insight from HP and IDG in this brand new webinar. Discover how the new style of IT changes the rules of business. Choose from 4 chapters or watch them all to learn about optimizing compute economics and speeding IT service delivery to achieve better business outcomes. Register now to get started.
Tags : server, performance, efficiency, application, infrastructure, information technology, mobility, cloud
     HP
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