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By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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     IBM
By: Canon Business Process Services, Inc.     Published Date: Aug 17, 2015
This paper will explore the potential of applying business performance management (BPM) principles to advance document performance management (DPM) in a way that enables organizations to reduce costs; better manage documents as vital strategic, ?nancial and information assets; and secure positive returns on investments from outsourcing. An example of this approach — spotlighted later in this paper — is MAX, a document performance management system that enables companies to more effectively manage their document processes and outsourcing service providers.
Tags : canon business process services, document management, document imaging, business performance management, outsourcing services, managed services, balanced scorecard framework, slas
     Canon Business Process Services, Inc.
By: Oracle OMC     Published Date: Nov 30, 2017
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy closely aligned to buyer needs and expectations across all phases of the buying process. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Marketers are increasingly enhancing their understanding of how data can fuel the delivery of meaningful interactions. This access to vast sources of information that marketers are applying to execute and achieve more refined marketing simply can’t be gleaned manually.
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     Oracle OMC
By: Informatica     Published Date: Nov 21, 2011
This demo showcases the ease-of-use to replicate data sets, the process of connecting to a data source, defining a mapping, initial synchronization, extraction and finally applying to a destination.
Tags : demo, data sets, data replication, replication, mapping, synchronication, reporting, loading
     Informatica
By: SEEBURGER, Inc.     Published Date: Feb 23, 2012
By applying best practices, many best-run businesses have achieved a competitive edge from consolidating and modernising their EDI, B2B and file transfer environments - including their SAP processes. Learn their secret!
Tags : seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
     SEEBURGER, Inc.
By: Epicor     Published Date: Jun 27, 2017
Lumber and building materials (LBM) supply businesses today are facing pressure from increased competition and the need to keep pace with digital transformation. Against this backdrop, some businesses struggle while others thrive. The difference is having people who understand what it takes to get set for growth—individuals with the vision and drive to take your business to the next level. We call these people the Grow Getters. Download our report to discover 10 characteristics that set the Grow Getters apart from their competitors in the LBM industry, like: • Investing in new technology and innovation • Focusing on the customer • Applying a positive mindset At Epicor, we have a suite of industry-specific solutions for LBM distributors, as well as an industry-leading service team to help you grow your business. Take a look at our report to see how you compare to the Grow Getters.
Tags : lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
     Epicor
By: NetApp     Published Date: Sep 19, 2017
SaaS vendors are using next-generation data center principles to revolutionize the way cloud-based software applications are delivered by applying a software-defined everything (SDx) strategy. This paper examines five key principles of the modern data center design that are accelerating business growth.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: Plantronics     Published Date: Mar 09, 2015
This Guide takes you through the three pillars of SoundScaping and shows you how to optimise smarter working by applying the Acoustic Intelligence Framework.
Tags : acoustic intelligence, soundscaping, smarter working, acoustic intelligence framework, acoustic challenges, smarter working environment
     Plantronics
By: FICO     Published Date: Jan 11, 2018
Many organizations consider optimization only for their largest or most challenging business problems, often utilizing a small number of Operations Research professionals. But in our age of Big Data, market globalization and increased competition, many organizations are successfully making the case that optimization can be applied to a wider variety of business and operational decisions, and be developed by a new group of users — the organization’s business analysts. With a proven track record of results demonstrating that organizations can increase profitability with business analysts applying optimization to many types of business problems, FICO’s proven development methodology is giving organizations the confidence to extend optimization practices across their enterprises.
Tags : business analyst, optimization, fico, partnership, credit, collections, banking, finance
     FICO
By: Sponsored by HP and Intel ®     Published Date: Nov 15, 2012
The IT industry has a habit of latching onto buzzwords and applying them everywhere. "Cloud" is no exception.So,to understand cloud computing, let's ground the conversation in some definitions.
Tags : intel, myth of cloud computing, amazon, salesforce, yahoo, mircrosoft, cloud computing myths
     Sponsored by HP and Intel ®
By: Adobe     Published Date: Mar 03, 2017
Applying for and opening financial services accounts online is on the rise. And FSI marketers are feeling the pressure to make these new accounts higher quality. The Adobe guide, Acquisition Evolved, will give you three actionable ways to improve your ability to identify and convert high-value customers. Read the guide to learn: • The DNA of customer digital behavior • How to create unified customer segments with existing data • How to adopt onsite messaging to match offsite ads
Tags : fsi, adobe, customer behavior, customer segments, data
     Adobe
By: BlackLine     Published Date: Feb 26, 2018
If you’re in the middle of a finance transformation initiative, then you’re not alone. Leaders at enterprise and mid-size finance and accounting organizations alike are reviewing their current processes, technology, and talent, to build their blueprints for change. With the rise of broader digital transformation projects, finance organizations are first looking to upgrade their own operating models. The truth is that finance transformation is a journey, not a destination. Many finance organizations have already embarked on it, driving down costs, whether through enhancing shared services centers, or applying more centralization, standardization, and automation. Yet for many, the greater opportunities lie ahead: providing better insight to the broader organization, shedding low-value workloads that hold the team back, and revamping ingrained legacy accounting tasks that create risk. Wherever you are today, there are real opportunities to move the dial away from the status quo.
Tags : finance, accounting, technology, digital transformation
     BlackLine
By: Tenable     Published Date: Jan 25, 2019
"This whitepaper from the SANS Institute focuses on the growing use and benefits derived from information technology (IT) and operational technology (OT) convergence which includes more effective management and operation of contemporary control systems. IT/OT convergence carries unique challenges that make managing and securing an industrial control system (ICS) more difficult. This is due to greater technical complexity, expanded risks and new threats to more than just business operations. This paper explores the issues that arise with the blending of IT and OT into combined cyber-physical systems where risks must be identifed and managed. Download this report to get answers to these questions: -Why are digital asset inventories critical for IT/OT security risk management? -How does knowledge about risks and vulnerabilities to IT/OT systems lead to better risk management? -Can applying even a few of Center for Internet Security (CIS) Controls make a marked difference in the securit
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     Tenable
By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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     BMC ASEAN
By: F5 Networks Inc     Published Date: Jul 08, 2009
BIG-IP devices have long been a tool for applying "rolling upgrades" to the applications and systems that sit behind the BIG-IP device. With Live Install, this "stage->reboot->go live" sequence can now be applied to the BIG-IP device directly, creating a rolling upgrade scenario like those of the application systems behind it. Live Install also enables snapshot versioning for future versions of the BIG-IP system, a critical feature for both production and testing environments.
Tags : big-ip, tool, application, system, device, installation, upgrade, production
     F5 Networks Inc
By: Heroix     Published Date: Jan 23, 2013
IT managers can increase their likelihood of cloud computing success by applying some simple lessons from the past.
Tags : virtualization, cloud computing, network
     Heroix
By: McAfee     Published Date: Nov 20, 2014
How do we get more visibility into attacks across our environments, improve our response, and reduce response time? SANS Analyst, James Tarala, provides insight on the solution by automating functions that should be automated and connecting the dots between detection systems and response. Connecting these dots and applying intelligence provides responders rich context into the observed behaviors for taking action. Integrating these processes improves accuracy, while reducing time, manpower, and costs involved in detecting and managing events. This white paper explores how to achieve this.
Tags : sans, incident response, detection systems, data correlation and aggregration, siem, security analytics tools, security
     McAfee
By: Viavi Solutions     Published Date: Apr 14, 2017
In the age of information, staying on top of emerging threats requires IT teams to leverage existing tools in innovative ways, such as applying deep packet inspection and analysis from performance monitoring solutions for advanced security forensics. Based on recent insight gathered from 322 network engineers, IT directors and CIOs around the world, 85 percent of enterprise network teams are now involved with security investigations, indicating a major shift in the role of those teams within enterprises. Large-scale and high-profile security breaches have become more common as company data establishes itself as a valuable commodity on the black market. As such, enterprises are now dedicating more IT resources than ever before to protect data integrity.
Tags : network security, security validation, technical security, cyber attacks, database security, it security, traffic analytics, data report
     Viavi Solutions
By: IBM     Published Date: Sep 25, 2013
Learn why an Enterprise Fraud Management Platform allows for data to be shared more efficiently while simultaneously applying analytics to prioritize workflows, which will increase productivity per employee and assist insurers in detecting emergent fraud patterns in order to reduce loses.
Tags : investigation management, investigation management team, fraud, enterprise fraud management platform, fraud management, data, analytics, fraud detection
     IBM
By: FICO EMEA     Published Date: Jan 25, 2019
Communications service providers (CSPs) have long recognized the potential of data analytics. Yet their early efforts to pull actionable intelligence from the oceans of data they have access to were largely unsuccessful. Many tried a 'big bang' approach to building a central repository without knowing what they wanted to do with the data in it. The arrival of artificial intelligence (AI) – its machine learning subset in particular – has changed their thinking and approach. For this Quick Insights report, we surveyed 64 professionals from CSPs around the world who are applying, leveraging and/ or planning to deploy advanced analytics in some capacity at various points across the customer lifecycle.
Tags : analytics, artificial intelligence, customer lifecycle, insights, telecom credit lifecycle, customer acquisition, optimisation
     FICO EMEA
By: Simba by Magnitude     Published Date: Mar 25, 2019
Software providers say that connecting applications to data sources, having adequate resources to do so, applying an effective maintenance strategy and addressing scalability are top-of-mind challenges. This eBook from the connectivity experts with 100s of person-years of data adapter experience is your how-to guide on the journey toward addressing these challenges to accelerate adoption of your application.
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     Simba by Magnitude
By: SafeNet     Published Date: Jul 13, 2010
This white paper is the second in a series following An Enterprise Guide to Understanding Key Management which introduces different types of cryptography and keys used in modern data protection applications.
Tags : safenet, enterprise security policy, key management, cryptography, data protection application, integrated security platform, encryption
     SafeNet
By: Tidal Software     Published Date: Sep 03, 2008
IT groups must support many applications and servers across multiple platforms that frequently operate independently of each other. However, coordinating job scheduling across all these applications and networks is often required to optimize resource utilization. The traditional approach of applying more staff, toolkits, and rudimentary scheduling software to cobble together automated batch processing solutions becomes cost-prohibitive, inefficient, and error-prone, as the number of moving parts increases and the environment becomes more heterogeneous.
Tags : job scheduling, job scheduler, batch scheduling, batch processing, cron, workload automation, application scheduling, enterprise scheduling
     Tidal Software
By: NetIQ     Published Date: Dec 23, 2010
This white paper describes three significant issues with Group Policy change management using native tools and describes a solution for applying best practices for change management.
Tags : netiq, change management, microsoft group policy, compliance auditing, recovery
     NetIQ
By: HP OMG Mobile Workforce     Published Date: Nov 27, 2012
Read this paper to learn the benefits of applying advanced WLAN technologies today, which include greater performance, greater reliability, and improved operational efficiencies and lower TCO.
Tags : tco, total cost of ownership
     HP OMG Mobile Workforce
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