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By: Nasuni     Published Date: Nov 19, 2014
The global architecture and engineering firm Environmental Systems Design, Inc., had enough capacity to handle its data. The challenge was protecting that data. The firm would often have 15TB of data in production at a given time and its existing backup solutions simply could not keep pace. After quickly outgrowing several other systems, ESD turned to Nasuni’s enterprise storage as a service. Now, thanks to Nasuni’s automated backup, which delivers unlimited versioning, fast disaster recovery and an unmatched RPO, IT can stop worrying about backup and focus on its core mission of enhancing business productivity.
Tags : automated protection, enhanced productivity, data protection, backup solutions
     Nasuni
By: CA Technologies     Published Date: Feb 13, 2015
Organizations are managing a rapidly escalating number of projects due in large part to the consumerization of IT. As a result, you face growing demands for mobile technology-based apps and services – on top of your backlog of already ongoing strategic initiatives. And when priorities keep changing, functioning effectively is difficult without Project and Portfolio Management (PPM) tools that support your need for additional oversight, better decision-making and more efficient use of resources.
Tags : portfolio management, mobile technology, project management, consumerization, decision making
     CA Technologies
By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Ahead     Published Date: Jun 05, 2019
Digital Requires a New Level of Insight and Control Digital strategies have caused business executives to intensify their scrutiny of how technology affects bottom line performance. With a growing emphasis on differentiating the customer experience in highly competitive markets, these executives want to understand how their IT systems affect everything from brand perception to customer acquisition and loyalty. 3 | A Guide to Intelligent Operations Meanwhile, those same demanding business leaders lack appreciation and patience for the complexity of today’s digital technology environment. While applications and user experiences are simpler and more intuitive, the backend processing, application interdependencies, and underlying infrastructure are more complex than ever, even in light of the benefits of abstraction, virtualization, and cloud computing (see Figure 1.) While CIOs have long been expected to improve stability and uptime - and done a pretty good job of it - the stakes are much
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     Ahead
By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
Tags : virtual, data, centers, services
     dinCloud
By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
Tags : empowered, it< tech, ecommerce
     dinCloud
By: dinCloud     Published Date: Jun 19, 2018
As a professional in the legal industry, you may have been reading articles and hearing from colleagues about the traction and momentum for cloud services. Deciphering cloud solutions for your particular needs is still convoluted. A common use case is cloud backup and in many cases, multiple, redundant copies of legal files. Whether it is misplacing or losing data or in the case of a natural disaster, backups are a necessary part of this business.
Tags : cloud, trends, legal, industry
     dinCloud
By: Zerto     Published Date: Oct 08, 2018
"Confused about RTOs and RPOs? Fuzzy about failover and failback? Wondering about the advantages of continuous replication over snapshots? Well, you’re in the right place. The Disaster Recovery 101 eBook will help you learn about DR from the ground up and assist you in making informed decisions when implementing your DR strategy, enabling you to build a resilient IT infrastructure. This 101 guide will educate you on topics like: How to evaluate replication technologies Measuring the cost of downtime How to test your Disaster Recovery plan Reasons why backup isn’t Disaster Recovery Tips for leveraging the cloud Mitigating IT threats like ransomware Get your business prepared for any interruption, download the Disaster Recovery 101 eBook now!"
Tags : disaster recovery, dr strategy, ransomware
     Zerto
By: Oracle     Published Date: Oct 20, 2017
Your enterprise runs its critical applications on Oracle Databases, and as an enterprise IT leader, maintaining the performance and availability of your databases is among your top priorities. Any degradation in performance or loss of data could result in serious business disruption and loss of revenue, so protecting this vital asset is a must. There are many causes of data loss— administration errors, system or media failures, cyberattacks, and more—but we often overlook design flaws in the very systems meant to protect data: general-purpose backup systems. Many existing data protection solutions fail to meet the demands of critical databases because they treat them as generic files to copy as opposed to specialized resources. Taking a generic approach to database backup and recovery not only exposes you to the risk of data loss, it also negatively impacts performance and makes it difficult to recover within acceptable timeframes.
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     Oracle
By: Oracle     Published Date: Oct 20, 2017
In this white paper, IDC discusses the inherent difficulties associated with traditional backup schemes and the changing dynamics of data protection strategies. We examine Oracle's Zero Data Loss Recovery Appliance (ZDLRA) and the role it can play in providing significantly improved service levels for all types of Oracle databases.
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     Oracle
By: Oracle     Published Date: Oct 20, 2017
Traditional backup systems fail to meet the needs of modern organizations by focusing on backup, not recovery. They treat databases as generic files to be copied, rather than as transactional workloads with specific data integrity, consistency, performance, and availability requirements. Additionally, highly regulated industries, such as financial services, are subject to ever?increasing regulatory mandates that require stringent protection against data breaches, data loss, malware, ransomware, and other risks. These risks require fiduciary?class data recovery to eliminate data loss exposure and ensure data integrity and compliance
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     Oracle
By: Oracle     Published Date: Oct 20, 2017
Backup is one thing, recovery is everything. You no doubt appreciate how mission-critical your Oracle database is to your organization's success. But what if you experience an outage or cyberattack? Can you be confident you can quickly recover all of your data? Traditional backup solutions leave data exposed to loss and your business at risk. Oracle’s Zero Data Loss Recovery Appliance eliminates exposure and saves you time, effort, and the stress of retrieving data. Discover how our customers are recovering their data without the drama.
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     Oracle
By: Oracle     Published Date: Oct 20, 2017
ESG Lab evaluated the Zero Data Loss Recovery Appliance from Oracle with a focus on its ability to deliver reliable data protection by recovering Oracle databases to any point in time with sub-second RPO in a highly scalable scale-out solution that is easy to use and manage. Year after year, ESG respondents consistently cite improving data backup and recovery among the top IT priorities in our annual spending intentions survey (including 2016’s iteration). Why? Because when unforeseen infrastructure failures or data corruptions occur, the ability to restore not only business-critical information but also application and end-user access to that information become paramount. Lost or prolonged inaccessibility to business-critical data and applications most often means lost revenue and productivity to the business, and possibly the inability to meet regulatory requirements.
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     Oracle
By: SAP Inc.     Published Date: Jul 28, 2009
Companies can squeeze further business benefits from their existing SAP ERP and supply chain systems in order to save money at a time when it's desperately needed. This Report, which summarizes detailed data from a field study conducted exclusively for AMR Research SAP Peer Forum clients, was written to help business audiences looking for every opportunity to reduce the total business expenses of their huge, existing investments in SAP.
Tags : sap, fast payback, detailed data, business expense projects, sap erp, supply chain systems, amr, peer forum
     SAP Inc.
By: Cornerstone OnDemand     Published Date: Jan 03, 2018
62% of employees say they don’t see changes occur from feedback they give during performance reviews. Performance reviews help companies and managers evaluate an individual’s performance, but what they don’t do is help employees improve and grow. Why? Performance reviews must go beyond talk of achievements and shortcomings and take steps to offer opportunities and solutions for employees. In this quick, two-page guide, you’ll learn about: • Why performance reviews need a follow-up development plan • Give employees greater career satisfaction by understanding their career path • The power of specific and actionable goals in performance reviews • How data can help you set employees up for success • Why learning and development is necessary to transform your workforce Get your copy and learn how to leave your employees empowered.
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     Cornerstone OnDemand
By: EMC Corporation     Published Date: May 27, 2014
If success for you means real-time data management, SAP HANA can keep your business on target. Watch this video to find out how SAP HANA allows your systems to instantly adapt to the ever-changing business environment you work in, and discover how EMC’s solutions give you efficient disaster-tolerance and backup while improving efficiency with our industry-leading partners.
Tags : emc, sap hana, vmware, virtualize sap, virtualize applications
     EMC Corporation
By: Riverbed Technology, Inc.     Published Date: Apr 08, 2014
As organizations consolidate backup and disaster recovery operations, WAN optimization plays a key role in mitigating risk without sacrificing performance. Discover a new architectural approach that extends the virtual edge of the data center to the branch for complete server and data consolidation without a performance compromise.
Tags : wan, cloud based computing, idc, optimization, performance, data center, data consolidation, servers
     Riverbed Technology, Inc.
By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
In today’s global economy, companies are increasingly distributed. That puts IT in a precarious position, especially when it comes to disaster recovery. It can take days to restore branch operations. Branch converged infrastructure delivers local performance, stores data safely in the datacenter, and enables instant recovery. Learn how to recover faster, reduce risk, and save money.
Tags : riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations
     Riverbed Technology, Inc.
By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
In this Taneja Group Product Profile we review Riverbed’s SteelFusion (formerly Granite), and examine how it marries together multiple technical advances to deliver innovative branch converged infrastructure. SteelFusion supports distributed IT by addressing traditional branch challenges – providing simplified deployment, resiliency in the face of network issues, improved protection, fast recovery from the central datacenter, and a greatly lowered OPEX.
Tags : riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations
     Riverbed Technology, Inc.
By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
Riverbed SteelFusion, as the first converged infrastructure solution purpose-built for the branch, promises to transform branch IT through the stateless “projection” of data, applications, and VMs actually stored in the datacenter. In this Taneja Group Technology Validation we found that SteelFusion truly can transform branch IT by reducing complexity, injecting powerful capabilities and making the branch resilient, protected, and recoverable.
Tags : riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations
     Riverbed Technology, Inc.
By: Iomega InfoCenter     Published Date: May 17, 2012
Once again, EMC and Iomega have developed a solution to alleviate concerns and ensure smooth transitions to the cloud with a variety of flexible, innovative solutions. Find out more!
Tags : external hard drive, portable hard drive, network storage, multimedia, iomega, network storage, data storage, smb
     Iomega InfoCenter
By: Tripp Lite     Published Date: Jun 28, 2018
One of the fundamental decisions in the design of data centers, server rooms and network closets is which uninterruptible power supply (UPS) systems to use. You cannot be certain that the power you receive from your local utility will be suitable for your equipment, or that it will always be available. And even when you are receiving good-quality power from the utility, equipment inside your facility (such as electric motors) can introduce power problems. A network/server UPS system conditions input power 24x7 to ensure that your equipment always receives reliable power and protection from damaging and disruptive power problems. A network/server UPS system also supports your equipment during power failures, providing enough battery backup runtime to outlast shorter outages. During longer outages, the UPS system will provide enough runtime to save files and gracefully shut down systems or to ensure that equipment is powered until standby generators are ready to support the load. Choosi
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     Tripp Lite
By: Adobe     Published Date: Jun 22, 2017
Download our new guide, Your Most Crucial Conversation, to learn how you can use personalized, real-time offers to give your customers what they need, right when they need it—so you can earn their trust and keep them coming back for more. Read the guide to discover how to: • Break down internal silos and speak consistently to customers • Deliver contextually relevant experiences for upsell, cross-sell, loyalty and retention • Make the transition to real-time personalization
Tags : personalization, retention, conversation, cross-sell, customer loyalty
     Adobe
By: AppDynamics     Published Date: Nov 02, 2017
In this section, we’ll look back at the history of Microsoft Azure, including the ways in which Microsoft’s strategy for the platform and for the company as a whole have shifted in recent years. Recently, Microsoft has focused on opening up the Azure environment to widen its appeal to all kinds of developers, including those working in non-Microsoft frameworks and languages.
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     AppDynamics
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