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By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.
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     Hewlett Packard Enterprise
By: HERE Technologies     Published Date: Mar 11, 2019
With content plentiful and audience attention hard to attract—let alone retain—advertising has to go beyond simple personalization. Discover how HERE is bridging the gap, adding context to our view of the consumer using location-based insights that span the digital and physical worlds. So, you can learn not only who the audience is, but precisely where they are—and why. Learn more in the HERE eBook.
Tags : location data, ad tech, location targeting
     HERE Technologies
By: TIBCO Software     Published Date: Mar 15, 2019
On-demand Webinar The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. Watch this webinar to learn how TIBCO’s Smart Manufacturing solutions can help you overcome these challenges. You will also see a demonstration of TIBCO technology in action around improving yield and optimizing processes while also saving costs. What You Will Learn: Applying advanced analytics & machine learning / AI techniques to optimize complex manufacturing processes How multi-variate statistical process control can help to detect deviations from a baseline How to monitor in real time the OEE and produce a 360 view of your factory The webinar also highlights customer case studies from our clients who have already successfully implemented process optimization models. Speakers:
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     TIBCO Software
By: Sage People     Published Date: Jan 04, 2019
The General Data Protection Regulation (GDPR) is the new legal framework that will come into effect on the 25th of May 2018 in the European Union. EU regulations have direct effect in all EU member states, meaning the GDPR replaces the current Data Protection Directive and applies to all EU member states. The GDPR’s focus is the protection of personal data. In fact, GDPR is one of the biggest shakeups ever seen affecting how data relating to an individual should be handled—and it affects not just companies but any individual, corporation, public authority, agency or other body that processes the personal data of individuals based in the EU. As gatekeepers and processors of personal data, HR and People teams have a crucial role to play in preparing for this step change. The rules on how data is kept and used will become much more stringent, and it’s vital that HR and People teams become more transparent, communicating to employees exactly how their data is processed. In a world wh
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     Sage People
By: LiveAction     Published Date: Jan 22, 2019
In December of 2018, Sirkin Research was commissioned by LiveAction to identify the top network challenges faced by enterprise-level organizations in complex, hybrid networks. The survey was sent to network and IT professionals predominantly in large mid-market and enterprise companies with at least 1000 employees. The results are based on perspectives from 204 survey respondents, and provide rich insights into the network performance challenges large organizations encounter daily.
Tags : network performance, hybrid networks, networking
     LiveAction
By: RSM US     Published Date: Feb 08, 2019
The Center For Literacy (CFL) is a Philadelphia, Pennsylvania based nonprofit organization that disrupts cyde of poverty by providing basic math, reading and English language skills to nearly 1,5000 adults,so they can succeed in the workplace in post secondary education.
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     RSM US
By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Customers have grown accustomed to high speeds and reliable connectivity. One second of network delay when accessing website, mobile app, or application service can increase your bounce rate and even decrease your customer’s trust in your brand. The typical business pain points per the above scenario are always like: Latency – While, latency problems caused by geographic distance are impossible to solve on the public Internet; Availability – Packet loss and complaints from customers can prevent you from increasing your user base; Cost - The growth of your user base and your business needs both outpace your IT budget. Security - Connections over the public Internet are vulnerable to DDoS attacks and other threats. This whitepaper describes: • Challenges that Magic Video faced before implementing Alibaba Cloud’s solutions • How Alibaba Cloud’s solutions help Magic Video build a global hybrid enterprise network, accelerate content delivery of the application, and maximize bandwidth?
Tags : data center, cloud computing, networking, security, china, global expansion
     Alibaba Cloud SEA
By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
“O cliente tem sempre a razão” é uma máxima que a Zendesk leva muito a sério. O que o cliente quer? O que ele precisa? Esse é o foco de todas as atividades da Zendesk. De pequenas empresas que desejam crescer rapidamente e estabelecer suas marcas a grandes empresas que querem manter a fidelidade dos seus clientes, a Zendesk capacita corporações para que elas atendam, sem interrupções e em tempo real, a grandes bases de clientes nos canais que elas desejam, e utilizem dados e análises nas suas interações com os consumidores. Nesse ebook, você verá como organizações como a NatureBox, a Uber e a Instacart usam o Zendesk de maneiras inovadoras para criar experiências do cliente otimizadas e simples. Você aprenderá sobre: ? O fornecimento de suporte omnichannel personalizado em larga escala ? A personalização e manutenção de operações de suporte com facilidade ? O gerenciamento de fluxos de trabalho de suporte avançados para maximizar a produtividade ? A descoberta de informações sobre os c
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     Zendesk
By: Tenable     Published Date: Feb 27, 2019
"With the number of vulnerabilities on the rise, and their severity increasing, how can you identify the biggest cyber threats to your business – and know what to fix first? Download the “3 Things You Need to Know About Prioritizing Vulnerabilities” ebook now to: -Discover the 3 critical steps to building an effective vulnerability remediation plan -Explore the pitfalls of popular prioritization approaches -Learn next steps you can take today to dramatically reduce the list of vulnerabilities you need to remediate If you’re looking for answers to questions like “Where should we prioritize based on risk?” and “Which vulnerabilities are likeliest to be exploited?” this quick read is an excellent way to get started. Download the free ebook now."
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     Tenable
By: Tenable     Published Date: Feb 27, 2019
"Overwhelmed by the number of vulnerabilities your team faces? Uncertain which cyber threats pose the greatest risk to your business? You’re not alone. Cybersecurity leaders have been grappling with these challenges for years – and the problem keeps getting worse. On average, enterprises find 870 vulnerabilities per day across 960 IT assets. There just isn’t enough time or resources to fix them all. More than ever, it’s essential to know where to prioritize based on risk. Download the new whitepaper “Predictive Prioritization: How to Focus on the Vulnerabilities That Matter Most” to: -Learn how to focus on the 3% of vulnerabilities that have been – or will likely be – exploited -Uncover why CVSS is an insufficient metric for prioritization – and the key criteria you need to consider -Understand the Predictive Prioritization process, which uses machine learning to help you differentiate between real and theoretical risks Ensure you’re prioritizing the right vulnerabilities for your t
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     Tenable
By: Tenable     Published Date: Feb 27, 2019
"Overwhelmed by the number of vulnerabilities your team faces? Uncertain which cyber threats pose the greatest risk to your business? You’re not alone. Cybersecurity leaders have been grappling with these challenges for years – and the problem keeps getting worse. On average, enterprises find 870 vulnerabilities per day across 960 IT assets. There just isn’t enough time or resources to fix them all. More than ever, it’s essential to know where to prioritize based on risk. Download the new whitepaper “Predictive Prioritization: How to Focus on the Vulnerabilities That Matter Most” to: -Learn how to focus on the 3% of vulnerabilities that have been – or will likely be – exploited -Uncover why CVSS is an insufficient metric for prioritization – and the key criteria you need to consider -Understand the Predictive Prioritization process, which uses machine learning to help you differentiate between real and theoretical risks Ensure you’re prioritizing the right vulnerabilities for your t
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     Tenable
By: Tenable     Published Date: Feb 27, 2019
"CISOs and other security leaders know they can't find and fix every vulnerability. Yet, that's what’s expected. So, what can you do? The short answer: Work smarter, not harder. To do that, you need to reduce the vast universe of potential vulnerabilities down to a subset of the vulnerabilities that matter most. Download the “How to Prioritize Cybersecurity Risks: A Primer for CISOs” ebook now to learn: -How to adopt a risk-based approach to prioritization – beyond what CVSS scores tell you -Why visibility into all your company’s IT assets is key to understanding the scope of vulnerabilities and taking appropriate remedial action -How to change the conversation from “How many vulnerabilities do we have?” to “Which vulnerabilities pose the greatest risk?”"
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     Tenable
By: Tenable     Published Date: Feb 27, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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     Tenable
By: Avi Networks     Published Date: Mar 06, 2019
OpenShift-Kubernetes offers an excellent automated application deployment framework for container-based workloads. Services such as traffic management (load balancing within a cluster and across clusters/regions), service discovery, monitoring/analytics, and security are a critical component of an application deployment framework. Enterprises require a scalable, battle-tested, and robust services fabric to deploy business-critical workloads in production environments. This whitepaper provides an overview of the requirements for such application services and explains how Avi Networks provides a proven services fabric to deploy container based workloads in production environments using OpenShift- Kubernetes clusters.
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     Avi Networks
By: Avi Networks     Published Date: Mar 06, 2019
Software-defined architectures have transformed enterprises seeking to become application-centric, with many modern data centers now running a combination of cloud-native applications based on microservices architectures alongside traditional applications. With application owners seeking publiccloud- like simplicity and flexibility in their own data centers, IT teams are under pressure to deliver services and resolve application issues quickly, while simultaneously reducing provisioning time for new applications and lowering costs for application services.
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     Avi Networks
By: Lenovo - APAC     Published Date: Jan 28, 2019
Australian businesses have long been recognised as leaders in the adoption of cloud services and the migration of core infrastructure to cloud platforms. Yet as ambitious ‘cloud-first’ programs are executed, performance and complexity issues have led many organisations to embrace the middle ground – a hybrid IT solution combining public cloud and on-premises infrastructure. Fast-growing hyperconverged infrastructure (HCI) platforms are increasingly being recognised as an ideal enabler for this strategy, with a software-based design that combines robust computing infrastructure with a high degree of centralisation, integration, flexibility, and analytics-based monitoring and manageability. Read how companies such as Beam Suntory have redefined enterprise architecture and learn more about the way an integrated hyperconverged infrastructure can help you build the right infrastructure for the future.
Tags : lenovodcg, nutanix, hyperconvergedinfrastructure, hci
     Lenovo - APAC
By: IBM APAC     Published Date: Mar 06, 2019
The 2019 IBM X-Force Threat Intelligence Index looks back at the threats, tactics, and trends that emerged in 2018 based on insights from IBM X-Force Security Research Team. Deriving data and insights from security clients, incident response services and penetration testing engagements, the IBM X-Force Threat Intelligence Index 2019 report outlines the most prominent threats and provides key insights into various industries, attack tactics, and major vulnerabilities that emerged during the year.
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     IBM APAC
By: Intel     Published Date: Feb 28, 2019
Digital transformation and smart technologies are paving the way towards smarter healthcare. Medwel understands that the goal of smart hospital development stems from the needs of the patient. By tapping on ICT advancements in the healthcare environment, the common goal is to reduce medical errors and achieve a holistic approach centered on the patients’ needs. Read more about the new MEDS-P1001—a 10.1” medical grade touchscreen PC that boosts • Effective computing through low power consumption • Interoperable through dual OS for different applications in hospitals • Health insights based on smart interfaces of vital sign measuring devices • Expandable functions through peripheral devices such as cameras, RFID reader, WIFI, etc. • Refined and reliable design that is slim, lightweight, antibacterial, water and dust-proof
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     Intel
By: HotSchedules     Published Date: Mar 11, 2019
The restaurant industry is buzzing about automation. With labor costs expected to double and consumer demand for a seamless checkout experience, many restaurants are looking at technologies that can automate tasks in the front-of-house. But there are back-of-house processes that have yet to be fully automated. While auto-counting your inventory may be a thing someday, it’s not here yet. So if you can’t automate the inventory management process, you can at least use tools that automate its more cumbersome aspects. Maximum labor output, higher levels of accuracy, and better accountability are possible with a system that automates certain tasks and enable manager productivity for on-the-job success. After reading this eBook, you’ll know: • The many inefficiencies generated by manual, spreadsheet-based counting methods. • The innovations being made to inventory management technology. • How modern, mobile inventory management tools will help your managers reduce costs and increase product
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     HotSchedules
By: Group M_IBM Q119     Published Date: Mar 04, 2019
One of the biggest changes facing organizations making purchasing and deployment decisions about analytic databases — including relational data warehouses — is whether to opt for a cloud solution. A couple of years ago, only a few organizations selected such cloud analytic databases. Today, according to a 2016 IDC survey, 56% of large and midsize organizations in the United States have at least one data warehouse or mart deploying in the cloud.
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     Group M_IBM Q119
By: Group M_IBM Q119     Published Date: Mar 11, 2019
One of the biggest changes facing organizations making purchasing and deployment decisions about analytic databases — including relational data warehouses — is whether to opt for a cloud solution. A couple of years ago, only a few organizations selected such cloud analytic databases. Today, according to a 2016 IDC survey, 56% of large and midsize organizations in the United States have at least one data warehouse or mart deploying in the cloud
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     Group M_IBM Q119
By: Time Clock Plus     Published Date: Mar 05, 2019
Understanding an increasingly cloud-based landscape.
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     Time Clock Plus
By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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     Genesys
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