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By: IBM     Published Date: Apr 23, 2008
This Q&A-style article from CIO Green Edge Zone covers some of the many ways businesses can benefit through green technologies. Becoming more energy efficient not only dramatically reduces power costs, but can actually help companies improve operational efficiencies, increase productivity, enhance customer service and heighten brand awareness.
Tags : ibm, opt it, ibm opt it, green, environmental, environment, productivity
     IBM
By: AcquireWeb     Published Date: Apr 07, 2008
This case study, published by DM News in July 2007, explores how email helped top-ranked ad agency Radarworks succeed in a changing market in developing a marketing campaign using a mixture of media channels with a set budget to maximize brand and event awareness and drive participation, and be able to measure the ROI from each marketing channel.
Tags : acquireweb, complete campaign, complete, multi-faceted, multichannel, multi-channel, integrated marketing, e-mail
     AcquireWeb
By: AcquireWeb     Published Date: Apr 07, 2008
This article, published by DM News in June 2006, begins, “As sure as the spring is followed by summer and succeeded by fall, online marketing options, Search, Lead Generation and Email, seem to enjoy a cyclic season in vogue.” This article describes how for many, the use of email cost effectively has driven sales and built brand awareness; however, for the majority, email has not delivered on the promise.
Tags : acquireweb, search, online marketing, lead generation, integrated marketing, e-mail, acquisition e-mail, lead generation
     AcquireWeb
By: IBM     Published Date: Mar 28, 2008
Managing different international hotel brands is far from simple. Each brand needs to develop and preserve its own identity in order to drive differentiation and minimize inter-brand competition. In the modern hospitality sector, Web sites provide an important first point of contact for potential customers, so it is particularly important for each brand to have its own individual look and feel on the Web.
Tags : 
     IBM
By: Safe Software     Published Date: Mar 19, 2008
In this follow-up to their preholiday study of 12 of the season's most talked about products and retailers, Oneupweb looks at how these companies' online social media marketing strategies played out during the 2007 holidays. See what worked, why, and what social media marketing tactics you should be considering in 2008.
Tags : social, social media, one up web, oneupweb, survey, poll, ipod, wii
     Safe Software
By: ICC Decision Services     Published Date: Feb 18, 2008
In today’s competitive economy, the role of advertising and promotion has never been more important. Creating consumer awareness and driving them to make a buying decision continues to be the central focus, but the average consumer is attacked with more messages than ever before. As the level of total advertising has risen, there has been an evolution of the variety of methods and types in existence. This has placed the advertising industry in a state of chaos.
Tags : icc, decision services, event marketing, sales, marketing, branding, customer
     ICC Decision Services
By: ICC/Decision Services     Published Date: Feb 18, 2008
In today’s competitive economy, the role of advertising and promotion has never been more important. Creating consumer awareness and driving them to make a buying decision continues to be the central focus, but the average consumer is attacked with more messages than ever before. As the level of total advertising has risen, there has been an evolution of the variety of methods and types in existence. This has placed the advertising industry in a state of chaos.
Tags : icc, decision services, event marketing, sales, marketing, branding, customer, trade shows/events
     ICC/Decision Services
By: Mediative     Published Date: Jan 14, 2008
More and more, companies are realizing the importance of creating a strong online presence both in the free organic search results and the paid advertisements that appear alongside those results. The tracking features of website logs and the measurability of pay-per-click ads enable marketers to monitor the traffic of their organic listings and the performance of their online advertising campaigns. However, it's comparatively more difficult to determine how the placement of those search listings and online ads affect consumer brand perceptions.
Tags : search marketing, organic search, buying behavior, buying behaviors, ctr, search, branding, google
     Mediative
By: Vendor Guru     Published Date: Dec 21, 2007
In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.
Tags : customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru
     Vendor Guru
By: OneNeck IT Services     Published Date: Aug 24, 2007
In 2004, J.W. Childs had the opportunity to acquire the Sunny Delight Beverage Co. (SDBC) through a unique carve-out of brands by Procter & Gamble. An accurate and in-depth assessment of the infrastructure required to support SunnyD’s business going forward would be absolutely essential to Childs’ decision to purchase the company.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, jw childs, j.w. childs, sunny d
     OneNeck IT Services
By: OneNeck IT Services     Published Date: Aug 24, 2007
When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
Tags : oneneck, erp hosting, erp outsourcing, it outsourcing, it hosting, microsoft dynamics ax, fusion, outsourcing
     OneNeck IT Services
By: Cymfony     Published Date: Jul 11, 2007
The Internet has become a hospitable environment for people looking to advance aggressive forms of criticism against corporations. The same social media technologies that strengthen your company’s relationship with consumers also make is easy for a single critic to mount an aggressive campaign against you. This whitepaper will present new research that reveals what drives this type of aggressive behavior.
Tags : collaboration, customer behavior, customer service, online behavior, criticism, crm, customer relationship, customer satisfaction
     Cymfony
By: Cymfony     Published Date: Jul 11, 2007
This new study by Harvard's Berkman Center for Internet & Society analyzed corporate attacks against leading companies like Wal-Mart, McDonald’s, AOL, Genzyme and Lufthansa. This study establishes three profiles of corporate attacks and examines the unique behavior patterns and personal motivations behind each.
Tags : collaboration, customer behavior, customer service, online behavior, criticism, crm, customer relationship, customer satisfaction
     Cymfony
By: Cymfony     Published Date: Jul 11, 2007
The Internet has become a hospitable environment for people looking to advance aggressive forms of criticism against corporations. The same social media technologies that strengthen your company’s relationship with consumers also make is easy for a single critic to mount an aggressive campaign against you. This whitepaper will present new research that reveals what drives this type of aggressive behavior.
Tags : collaboration, customer behavior, customer service, online behavior, criticism, crm, customer relationship, customer satisfaction
     Cymfony
By: Cymfony     Published Date: Jul 11, 2007
This new study by Harvard's Berkman Center for Internet & Society analyzed corporate attacks against leading companies like Wal-Mart, McDonald’s, AOL, Genzyme and Lufthansa. This study establishes three profiles of corporate attacks and examines the unique behavior patterns and personal motivations behind each.
Tags : collaboration, customer behavior, customer service, online behavior, criticism, crm, customer relationship, customer satisfaction
     Cymfony
By: ServicePower     Published Date: Jul 03, 2007
Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.
Tags : customer experience, customer service, productivity, sales automation, marketing automation, messaging, servicepower, service chain
     ServicePower
By: Infor     Published Date: Feb 27, 2007
American Dairy Brands, a $300M division of Dairy Farmers of America (DFA) which is the largest U.S. dairy cooperative marketing over 45 billion pounds of milk per year, has achieved substantial supply chain savings through Infor's Supply Chain solutions. Infor has given Dairy Farmers of America the ability to successfully manage the supply chain to drive service levels to greater than 99% for their Borden-brand cheese products.
Tags : productivity, supply chain management, customer service, customer satisfaction, dairy, food, infor, scm
     Infor
By: Infor     Published Date: Feb 27, 2007
With leading brands including Landliebe and Mona, Campina supplies milk, cheese, butter, desserts, yogurt and all kinds of dairy drinks in over 130 countries. Historically, each of these production and sales centers operated on an independent basis. While this allowed for a degree of localized efficiency, it presented a range of issues and potential fault lines which became exacerbated as the company, and the demands of its consumer grew.
Tags : productivity, supply chain management, erp, scm, enterprise resource planning, food, dairy, infor
     Infor
By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
Tags : branding, emerging marketing, press release marketing, blog marketing, blogging, social media, public relations, cymfony
     Cymfony
By: Cymfony     Published Date: Feb 22, 2007
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.
Tags : blogs, branding, blog, social media, sales & marketing software, marketing automation, customer interaction service, cymfony
     Cymfony
By: Medium Blue     Published Date: Jan 29, 2007
Learn about the ways in which a quality SEO firm can protect your time and your brand, from providing in-house copywriting to managing implementation.
Tags : search marketing, medium blue, search engine marketing, search engine optimization, seo firm, seo company, seo companies, branding
     Medium Blue
By: AcquireWeb     Published Date: Jan 22, 2007
This article addresses one of the biggest challenges associated with e-mail marketing programs – establishing meaningful contact with customer targets in order to increase sales, while protecting and enhancing your brand. It illustrates that successful e-mail marketing designed to drive sales and build brands requires adopting a methodology that includes more precise prospect targeting, better permission-based models, a better overall consumer experience and better quality lists.
Tags : email marketing, best practices, permission marketing, brand management, direct marketing, newsletter design, acquireweb, integrated marketing
     AcquireWeb
By: OgilvyOne     Published Date: Jan 22, 2007
As an email marketer, you are probably aware that email has a significant impact on brand. But do you truly know how to use email as a branding vehicle? OgilvyOne discusses the importance of email to your brand, and how to formulate emails to maximize "good" branding.
Tags : email marketing, newsletter design, email design, branding, brand, interactive/pr agencies, email marketing services/software
     OgilvyOne
By: Envisional     Published Date: Dec 21, 2006
The Internet's reach and anonymity have played a big part in the 100-fold growth of counterfeiting since the 1980s. The web provides a shop window on the world, yet it's impossible to police.
Tags : counterfeiting, hacker, counterfeit, brand infringement, branding, copy, envisional
     Envisional
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