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By: xMatters     Published Date: Feb 04, 2015
Staying on top of cutting-edge communication trends can be the difference in saving lives during a disaster or even preserving customer loyalty by notifying people during a major business interruption. Get the complimentary report written by industry expert Dr. Steven B. Goldman and learn the important trends you need to be aware of in 2015, including: • The increase in security budgets, as well as fines and lawsuits • The continuing rise in data breaches and malicious cyber attacks • The impact of social media on crisis preparations and response • Why natural disasters may be the least of your worries • And most importantly, how to survive the robot uprising!
Tags : security, budgets, disaster, business interruption, social media, data breaches, customer loyalty, communication trends
     xMatters
By: Symantec     Published Date: Oct 01, 2015
Stay up-to-date with Symantec's WSTR 2015: your 3-Part report to the world's current and emerging website security threats. Packed with valuable insights and statistics, it's all you need to know about the threats that impact your online business world.
Tags : web security, web threats, online business, e-commerce, security
     Symantec
By: Coupa Software     Published Date: Oct 05, 2015
With AP becoming a strategic hub, it's critical that companies focus on the payment portion of the AP processes to illuminate what is now a critical component of total enterprise success. The report focuses on the state of AP and how AP teams leverage ePayables solutions to improve business results.
Tags : epayables, coupa, software, accounts payable
     Coupa Software
By: Coupa     Published Date: Mar 07, 2016
With AP becoming a strategic hub, it's critical that companies focus on automation of AP processes to increase efficiency, accuracy and productivity. The report focuses on the state of AP and how best-in-class AP teams leverage automation solutions to improve business results.
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     Coupa
By: Polycom     Published Date: Jun 08, 2016
"Over the years, the features, functions, and capabilities offered by group video conferencing systems have expanded and evolved. And the requirements and expectations of collaboration users have changed along with them. This 2016 Buyers Guide helps end users understand the features and functions needed to collaboration-enable five of the most common spaces found in enterprises of all sizes; - small (huddle) rooms - teaming spaces - standard meeting rooms - executive boardrooms - reconfigurable (and perhaps divisible) spaces Download the ""2016 Buyers Guide: Making Smart Group Video Collaboration Decisions"" by Wainhouse Research that will help you make informed decisions regarding your video collaboration strategy."
Tags : best practices, budget, business optimization, business management, collaboration
     Polycom
By: IBM     Published Date: Jan 09, 2017
Reviewing a year of serious data breaches, major attacks and new vulnerabilities. The IBM X-Force 2016 Cyber Security Intelligence Index offers a high-level overview of the major threats to businesses worldwide in 2015.
Tags : ibm, security, ibm x-force, cyber security intelligence index., cyber security, intelligence
     IBM
By: IBM     Published Date: Jul 22, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
Tags : ibm, commerce, customer analytics, customer insight, data insights, business opportunity, analytics, marketing research
     IBM
By: Qlik     Published Date: Jun 24, 2016
Get your complimentary copy of Gartner’s report for in-depth analysis of where BI is headed in 2016, who the major vendors are, and why Qlik is positioned in the Leaders quadrant for the sixth consecutive year.
Tags : qlik, business intelligence, data analytics, business analytics
     Qlik
By: Crownpeak     Published Date: Sep 29, 2016
The Gartner Magic Quadrant for Web Content Management (WCM) provides an in-depth analysis of leading vendors, designed to help guide companies that are in the process of evaluating a Web Content Management solution for their business. For the third year in a row, Gartner has recognized Crownpeak as a "Visionary" on its 2016 Magic Quadrant for Web Content Management. The report is an invaluable tool for gaining a better understanding of the industry's leading WCM solutions and their strengths. Crownpeak recently added Digital Quality Management to its platform, making us the only WCM with automated monitoring for flagging errors and inconsistencies. Enjoy a complimentary download on us!
Tags : crownpeak, gartner, magic quadrant, web content management, wcm, digital quality management, digital experience management, website development
     Crownpeak
By: IBM MaaS360     Published Date: Sep 27, 2016
Learn How Enterprise Mobility Has Forever Changed the Way Enterprises Conduct and Secure Business
Tags : ibm, maas360, mobile, security, mobile security, mobility
     IBM MaaS360
By: IBM     Published Date: Apr 20, 2017
Ninety-nine percent of the enterprise workforce currently uses mobile devices – smart phones and tablets – to perform their jobs today. Nearly 60 percent of security leaders describe their organizations as either partially or fully mobile, deriving enhanced productivity and other business benefits. Reflecting on the survey results provides the opportunity to take a broad view of enterprise mobility and realize how business transformation has begun. Nearly all enterprises now incorporate mobility in their work, and a majority now sees tangible business results from mobility. Organizations are seeing greater efficiencies and productivity from mobile workers.
Tags : mobile security, mobile device management, enterprise data, application security, information security, communication interception, business data
     IBM
By: Jobvite     Published Date: Aug 25, 2016
When you are buying a recruiting solution, you need to ask yourself crucial questions about what you expect from the technology and how you will use it. Since we’ve been in this business for 10 years, we’ve given it a lot of thought and put together a list of key questions for you to help guide your decision making process. Answering these questions honestly and clearly will ensure that you pick the right recruiting software for your organization--that will serve you well today and for many years to come.
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     Jobvite
By: QuickPivot     Published Date: Mar 28, 2016
Welcome to the retail landscape of 2016. Customer data is a monster unleashed. Newly self-aware customers and rapidly advancing technology create challenges for brands looking to get a foothold and truly deliver the relevant, real-time experiences those customers have come to expect. QuickPivot’s research brief “2016 Retail Predictions, Insights from Industry Gurus”, provides the insights businesses like yours need.
Tags : retail, commerce, shopping, mobile, insights, predictions, channels, sales
     QuickPivot
By: Microsoft     Published Date: Dec 06, 2016
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about these expectations, perceptions, preferences and trends
Tags : microsoft, customer service, customer experience, ebusiness, customer experience/engagement, e-commerce solutions, sales
     Microsoft
By: QTS     Published Date: Feb 04, 2016
Download Vormetric’s Annual Data Threat Report, featuring key insights from 451 Research, to learn more about the latest trends in data encryption and data security and how your business can best protect its most vital asset: it’s data.
Tags : vormetric, 451 research, data encryption, data security, threat report, security
     QTS
By: Bronto     Published Date: May 18, 2017
Convenience is absolutely critical to succeeding in e-commerce. Any glitches along the path to purchase potentially result in a lost sale. That's one reason we think Apple Pay's new mobile payment feature that uses a fingerprint is going to be a game changer. Its another step in reducing hurdles to online buying. You see it, you select it, you pay with your finger. What could be more convenient? Not interested in Apple Pay? Or unable to use it? At the very least, make sure customers that shop on multiple devices are recognized, no matter which device they log into. Giving them access to their stored information will make for a much smoother checkout.
Tags : bronto, digital marketers, program management, customer support, critical data source, email management, world wide business research, mobile devices
     Bronto
By: Adobe     Published Date: Aug 02, 2017
This digital trends report shows that this era of experience is definitely here, but it also highlights some key challenges for businesses making the change. For example, the respondents overwhelmingly claim that customer experience is their most exciting opportunity. Many of them are investing in content and design, looking to create those experiences that will feel personal, compelling and memorable.
Tags : customer experience, insights, shared service value, consolidated services, global services division, organization optimization, social analytics, accounts receivable
     Adobe
By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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     Microsoft Azure
By: NetApp     Published Date: Sep 21, 2017
Emerging storage hardware and software enable I&O leaders to lower acquisition costs per terabyte and improve manageability. In additon to focusing on agility, automation and cost reductions, IT leaders should address the cultural changes and skill set shortages caused by digital business projects.
Tags : netapp, database performance, flash storage, data management, cost challenges, 2017 strategic roadmap, storage
     NetApp
By: Polycom     Published Date: Mar 12, 2018
"Traditional offices and meeting rooms are giving way to open team and mobile spaces, as well as huddle rooms, all of which present challenges for effective collaboration in geographically distributed organizations. Polycom can help you transform the way you and your teams work and compete more effectively with intuitive collaboration tools that fit with the way your teams work, not the other way around. The Polycom 2018 Buyers Guide will help you understand how to apply team collaboration technology to meeting spaces of all sizes.
Tags : workplace, mobile, polycom, business, optimization
     Polycom
By: Payscale, Inc     Published Date: Apr 04, 2018
As PayScale approaches a decade of collecting data from organizations on how they pay and how they manage the business of compensation, we’ve learned some things:
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     Payscale, Inc
By: Pure Storage     Published Date: Sep 13, 2019
Get the analysis you need to choose the best Solid-State Arrays for your business. Gartner names Pure Storage a leader in the 2018 Magic Quadrant Solid-State Arrays 5 years in a row. Description Download the report and gain insights into: The flash storage futures market overview Gartner’s evaluation of vision, strengths and cautions for each vendor Why Pure Storage was named a LEADER
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     Pure Storage
By: Genesys     Published Date: Jul 13, 2018
With artificial intelligence (AI) gaining ground, the right contact center infrastructure (CCI) can be the critical business differentiator for long-term flexibility and scalability. Gartner Research looked at three use cases to evaluate CCI vendors, and Genesys received the highest use case scores (4.16 out of 5) for Customer Engagement Center in Gartner Critical Capabilities.
Tags : gartner, contact center, artificial intelligence, infrastructure, crm system
     Genesys
By: MicroStrategy     Published Date: Aug 21, 2019
Ready or not, the future is here. For enterprise organizations, it must be a data-driven one. Whoever can use technology to transform the customer experience, and be the first to discover and deliver on new business models, will be the disruptor. Those who can’t, the disrupted in this period known as the “era of Digital Darwinism.” The future belongs to the Intelligent Enterprise which anticipates constantly evolving regulatory, technological, market, and competitive challenges and turns them into opportunity and profit. It delivers a single version of the truth and agility. It connects to any data and distributes reports to thousands. The Intelligent Enterprise goes beyond business intelligence, delivering transformative insight to every user, constituent and partner. Are most organizations there yet? As brands hone and focus their 2020 (and even 2030) vision, MicroStrategy has surveyed 500 enterprise analytics professionals on the state of their organization’s analytics initiatives.
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     MicroStrategy
By: NAVEX Global     Published Date: Apr 20, 2018
Our new market report takes an in depth look at recent developments and offers insight into running a compliant and ethical global business. With primary research and articles written by industry experts, you’ll get answers to some of today’s most important questions like: How are businesses navigating the risks posed by global supply chains? Have compliance risks changed since the rise of anti-corruption purges? How do you set the right tone for disclosing misconduct in the workplace? How can I evaluate the integrity of third parties within the era of fake news?
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     NAVEX Global
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