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business critical communication

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By: Cisco EMEA     Published Date: Mar 05, 2018
When thinking about how the workforce is evolving, you need to think about what really matters to employees and how you can integrate technology in the workplace for the digital nomads of today. Corporate real estate, IT, and HR executives need to do a lot to meet those needs and achieve their HR goals. Cisco has the expertise needed to deliver high-quality mobility and collaboration solutions. We make business-critical communications possible in real time, across multiple channels. Cisco Workforce Experience offers are complete, enterprise-class solutions designed to scale smoothly and make your vision of the digital workspace a reality.
Tags : workforce, corporate, real estate, executives, employees
     Cisco EMEA
By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
Tags : 
     Cisco
By: NetApp     Published Date: Jan 13, 2015
Forrester white paper that examines ROI that enterprises may realize by adopting FlexPod for business-critical application workloads such as Oracle databases and Microsoft Exchange and SharePoint Server for communications & collaboration.
Tags : forrester, roi, flexpod, oracle, netapp, database, flash
     NetApp
By: Kontiki     Published Date: Sep 16, 2014
Learn how to extend business-critical all employee engagement for your organization and see how this will increase collaboration and productivity with a low cost of ownership.
Tags : business critical communication, all-employee communication, enterprise communication, engagement, critical data, current trends
     Kontiki
By: OpenText     Published Date: Aug 19, 2014
Maintaining regulatory compliance is a major business issue facing organizations around the world. The need to secure, track and store information for compliance purposes is critical. For years businesses have relied on fax communications in day-to-day operations. More pressure is now placed on the need to closely manage fax communications and document processes. Itís not surprising that organizations are turning to enterprise fax technology to meet compliance requirements. This white paper addresses the area of fax communications and the steps you can take to help keep your organization compliant.
Tags : opentext, security, fax, document delivery, workflow improvements, automation systems, transactional paper documents
     OpenText
By: Mitel     Published Date: Sep 22, 2015
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, youíve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still havenít unified your communications in the cloud, now might be the best time to actóbefore the competition gets a competitive edge. As it turns out, the strategies that work in baseball also make a lot of sense when filling out your cloud solutions lineup. By arranging your cloud investments in the right order, youíll score more revenue, drive in more ROI and maybe even shut out the competition.
Tags : cloud, communication, collaboration, revenue, roi
     Mitel
By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
Tags : avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
     Avaya
By: Mitel     Published Date: Jun 29, 2016
In business, as in baseball, communication and collaboration are critical to working like a team toward a common goal. Having the right equipment can be a big part of that. Chances are, youíve already moved some of your business applications to the cloud, which will better prepare you for working communications into your cloud lineup. If you still havenít unified your communications in the cloud, now might be the best time to actóbefore the competition gets a competitive edge.
Tags : cloud management, cloud services, cloud management, best practices, communications, productivity
     Mitel
By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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     Cisco
By: SpectorSoft     Published Date: Apr 01, 2015
Corporate computers and information and communications systems (collectively, ďelectronic resourcesĒ) remain the workhorse for most businesses, even as alternatives, such as third-party text messaging services, external social media, and cloud computing, flourish. Employees rely on corporate electronic resources for e-mail, calendaring, business contacts, Internet access, document creation and storage, and a multitude of other business applications. Consequently, for employers, it is critical to establish and maintain their right to inspect all information stored on, and to monitor all communications transmitted by, corporate electronic resources. The corporate acceptable use policy is the linchpin of that effort. The ten tips below are intended to aid employers who either want to implement an acceptable use policy for the first time, or who need to update their policy.
Tags : acceptable use, communications systems, text messaging, acceptable use policy, confidentiality, security
     SpectorSoft
By: OpenText     Published Date: Aug 19, 2014
Maintaining regulatory compliance is a major business issue facing organizations around the world. The need to secure, track and store information for compliance purposes is critical. For years businesses have relied on fax communications in day-to-day operations. More pressure is now placed on the need to closely manage fax communications and document processes. Itís not surprising that organizations are turning to enterprise fax technology to meet compliance requirements. This white paper addresses the area of fax communications and the steps you can take to help keep your organization compliant.
Tags : opentext, security, fax, document delivery, workflow improvements, automation systems, transactional paper documents
     OpenText
By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customerís perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network
     Cisco
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