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By: XO Communications     Published Date: Jul 22, 2015
It’s time to think differently about business communications. There really is a better solution to your business technology challenges. Watch now and find out what the Etherverse can do for you.
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     XO Communications
By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn 7 reasons why you should centralize your communications. - Lower fixed costs - Less "stranded" bandwith - Free site-to-site calling - Simplified business continuity planning - Reduced staffing requirements - Consistent feature set across sites - Centralized management
Tags : business communications, phone system, centralization, scalability
     XO Communications
By: 8x8 Inc.     Published Date: Jun 22, 2017
Continuous communication offers an experience that fits today’s mobile work styles– for employees and customers. Is your business connection friendly?
Tags : communication, customer experience, mobility, frost & sullivan
     8x8 Inc.
By: Frontier Communications     Published Date: May 01, 2017
It seems that with each passing year the speed at which new and emerging technologies are transforming business increases in almost direct proportion to impact. We now all live in an era of digital business transformation that is being enabled by rapid advances in telecommunications services. These changes do not just impact the way employees work; they profoundly change the way customers interact with businesses of all sizes.
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     Frontier Communications
By: Interactive Intelligence     Published Date: Feb 14, 2012
For contact centers, it's getting easier to consolidate and centralize communications architectures and realize the benefits. Obviously, there are fewer applications and physical boxes to be administered and maintained.
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     Interactive Intelligence
By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
Tags : process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions
     Interactive Intelligence
By: Interactive Intelligence     Published Date: Apr 23, 2014
Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
Tags : interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution
     Interactive Intelligence
By: Qwest Business.     Published Date: Jan 27, 2010
A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings.
Tags : qwest business, infrastructure innovation, advanced communications infrastructure, roi, tco, total cost ownership, converged voice, data networks
     Qwest Business.
By: Qwest Business.     Published Date: Jan 27, 2010
Get an overview of the potential benefits of UC, including key considerations for mapping out your UC strategy.
Tags : qwest business, unified communication, uc strategy, data and voice networking, managed ip communications, voip
     Qwest Business.
By: Time Warner Cable Business Class     Published Date: May 18, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
     Time Warner Cable Business Class
By: Time Warner Cable Business Class     Published Date: May 18, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives. Contact us to learn more!
Tags : broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
     Time Warner Cable Business Class
By: Time Warner Cable Business Class     Published Date: May 18, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
     Time Warner Cable Business Class
By: Time Warner Cable Business Class     Published Date: May 18, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
Tags : broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable
     Time Warner Cable Business Class
By: IBM     Published Date: Jun 15, 2009
Read this astounding case study to see how migrating to IBM Lotus software with a broadly functional messaging platform increased the efficiency and support of mobile users for the Kentucky Baptist Convention. Then you'll learn how your own business can improve communications, drive down costs and eliminate the need for additional Web software.
Tags : kentucky baptist convention, case study, nonprofit, lotus software, messaging platform, ibm lotus, domino, 8.5
     IBM
By: Cisco     Published Date: Jan 28, 2009
Many small and medium-sized businesses do not have adequate network security. Here's how to make sure you do. Now more than ever, you depend on your network for your most important business operations, such as communication, inventory, billing, sales, and trading with partners. Yet up to now, you might have held off on protecting your network, for several reasons.
Tags : cisco, network security, business continuity issues, acceptable use policy, e-mail and communications technology, antivirus policy, password policy, identity policy
     Cisco
By: Cisco     Published Date: Jan 28, 2009
Small business VoIP, or voice over Internet Protocol, is getting a lot of attention these days. In essence, small business VoIP combines voice and data together on a single, secure network foundation. The following is a guide to why you might want to consider a small business VoIP system.
Tags : cisco, voip, small business voip, unified communications system, voice and data networks, secure network foundation
     Cisco
By: Progress Software BTA Telecommunications     Published Date: Apr 09, 2009
Did you know that 61 telcos worldwide reported a loss of up to 10% of revenue due to order fallout? Why is this happening? How else is order fallout affecting companies? This report by Vanson Bourne, an independent research firm, examines the scope and nature of the problem. Business transaction assurance-making sure orders process successfully-may seem simple but it isn't. Learn about the challenges that telecommunications experts face and why current monitoring and management systems can't do the job.
Tags : progress software, telecommunications, telcos, telecom, business transaction, vanson, transaction failure
     Progress Software BTA Telecommunications
By: CIMCO     Published Date: Feb 04, 2010
Business owners are discovering why VoIP is such a powerful tool for maintaining a competitive edge. This informative paper will provide you with an understanding of how VoIP can be a transformative choice for your company's communications needs.
Tags : cimco, voip, communications, voice over internet protocol, webinars & web conferencing
     CIMCO
By: GoToMeeting     Published Date: Oct 08, 2013
The use of too many communication channels can actually hinder collaboration. That's why many organizations are now moving toward a single interface for all business communications. Enterprises realize they must improve the communication and collaboration experience but are still figuring out how social media integrates within corporate culture and business process. This Yankee Group white paper explores how built-for-business social workspaces enable employees to more effectively work together and move projects to completion faster.
Tags : social, marketing, citrix podio, social media, pim bilderbeek, brian partridge, yankee group, connectivity
     GoToMeeting
By: IBM Software     Published Date: Nov 04, 2010
Read this white paper to leverage business intelligence, performance management and predictive analytics to increase revenue and improve operations.
Tags : ibm cognos, business analytics, performance management, predictive analytic, customer service, call center operation, telecommunications service providers
     IBM Software
By: Cisco     Published Date: Mar 10, 2011
Fresh Direct Produce workforce is more mobile, responsive with Cisco Unified Communications. To give its employees the immediate, direct communications that the business required, Fresh Direct replaced its phone system with the Cisco® Unified Communications System. The Cisco solution supports all of the company's voice, data, and wireless communications on one secure network.
Tags : cisco, unified communications, fresh direct produce, mobile, wireless communication, voice, data network, phone system
     Cisco
By: IBM Corporation     Published Date: Jun 30, 2011
This menu interface provides a high-level overview, product demonstrations, expert interviews, and resource links for the IBM Data Center Automation solution.
Tags : automation, launchpad, ibm, isms, ibm data center, data recovery, wireless internet, business intelligence
     IBM Corporation
By: Plantronics     Published Date: Oct 18, 2013
In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications, an enabler that is difficult to pigeonhole. Encompassing voice, data, video, mobility, and more, it can be located on site or it can be delivered/hosted from the “cloud”. Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing.
Tags : plantronics, uc solutions, end-users, communication integration, communication tools, collaborative processes, telecommuters, successful implementations
     Plantronics
By: RingCentral     Published Date: Mar 21, 2014
An infographic showcasing the results of a survey of 300 IT professionals from business of varying sizes to promote the future of cloud communications.
Tags : ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes
     RingCentral
By: Adobe     Published Date: Nov 04, 2014
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
Tags : adobe, communications, business automation, business communications, operations, human resources, office compliance
     Adobe
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