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By: 8x8 Inc.     Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility. By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices. But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Tags : technology solutions, mobile workforce, interface optimization, 8x8, desk phones, internal collaboration, remote employees, cost reduction
     8x8 Inc.
By: Anaplan     Published Date: Mar 29, 2018
Disruptive innovation, new business models, and globalization have accelerated the rate of change for every business. To stay competitive, organizations are revising their business models, product sets, and other critical aspects of their operations on a much more frequent and continuous basis. These organizations realize that real-time strategic planning and performance management are not just “nice to have” but “must have” capabilities. Yet many organizations still struggle to implement these capabilities. As a result, they’re unable to quickly revise their strategies, implement plans, and monitor results.
Tags : strategic, planning, innovation, business, globalization, organizations
     Anaplan
By: Anaplan     Published Date: Mar 29, 2018
IDC believes that digitization and the 3rd Platform are driving enterprise leaders to consider significant upgrades to their business systems. Included in this list of systems are enterprise planning and performance management solutions. New tools must be fast and flexible to connect data from throughout an organization and continuously synchronize plans with changing market conditions. Organizations with planning and performance management needs should proactively evaluate connected EPM solutions as a central component of their digital enterprise strategies.
Tags : enterprise, management, solutions, data, organization, solutions
     Anaplan
By: Infosys     Published Date: May 21, 2018
Machines often form the backbone of businesses. Machinery breakdowns are extremely costly and there's never really a good time for these breakdowns. IN response to this challenge, companies have explored a variety of strategies - even preventive maintenance programs - to increase machine uptime. But every strategy - even a combination of strategies - has had only limited success.
Tags : strategy, business, machines, maintenance
     Infosys
By: Intouch Insight     Published Date: Apr 23, 2018
Customer Experience (CX) has become a critical differentiator for companies. Consulting company Forrester has declared that we are in the “Age of the Customer,” and Gartner argues, “A superior customer experience is one of the few remaining means of sustainable competitive differentiation as the effects of globalization take their toll.” Despite its widely-recognized importance, CX continues to be a loosely-defined concept, with each organization seeming to have its own definition. Approaches to the discipline and the arrangement of CX teams and related roles vary widely from business to business, leading to some confusion within organizations trying to select a CX approach. Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. We’ll start by defining customer experience and its im
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     Intouch Insight
By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Tags : aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction
     Aberdeen Group
By: MuleSoft     Published Date: Jan 16, 2018
Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in information technology. And in today’s hyper-competitive business environment, that can be disastrous. Companies have to ask themselves: How can we tackle challenges of information technology? Are we doing IT wrong? Today’s CIOs are the key players who enable organizations to respond to the disruptive forces and information technology challenges impacting all industries — mobile, IoT, and SaaS among others. In order to increase speed and agility there must be a strong partnership between IT and the rest of the business. Read this e-book to learn: Why we have been doing IT wrong, and how putting culture first and technology second, valuing reuse, and leveraging KPIs can push CIOs to the right direction. How IT teams can address their delivery gap and increase project delivery speed by ado
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     MuleSoft
By: Ultraseek     Published Date: Mar 07, 2008
The value of effective site and intranet search is clear. Finding the most relevant document helps your organization identify and capitalize on opportunities, accelerate business cycles, and implement and execute effective strategies. But whether you have a few thousand pages on your public website or a few million documents scattered across the globe, selecting the right search solution for your enterprise can challenge even the most seasoned technology buyer.
Tags : ultraseek, search
     Ultraseek
By: Payscale, Inc     Published Date: Apr 04, 2018
By now, it’s well-accepted that a comprehensive, up-to-date compensation plan is a must for successful business. A tight talent market means organizations are focusing more than ever on strategies to retain and hire top employees, compensation being a big one. Unfortunately, putting together a strong compensation plan is no easy task. It requires in-depth thought, cross-team collaboration and real effort
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     Payscale, Inc
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs. As an IT leader, a lot is being asked of you: drive transformational change, get the most out of your current IT investments with even higher performance, and be the strategic advisor to your business partners. What if you could transform your company's future by increasing the flexibility and agility of your IT infrastructure to support the rapidly evolving needs of your business? Read this paper to discover how modern enterprises like Williams-Sonoma and Knowledge Universe have adopted new ERP strategies to support their growth. In this paper you will learn: The challenges facing IT and how to evolve your IT architecture to support the modern business. A new strategy for the enterprise involving ERP that increases the flexibility and agility required to add new business models, integrate acquisitions and support innovation. Answers to frequently asked questions when modernizing IT.
Tags : innovation through new products, information technology, customer-enabling, supply chain capabilities
     Netsuite DWASF Leads Display Q1 2015
By: MuleSoft     Published Date: Oct 13, 2015
It’s in a retail business’ best interest to develop an omnichannel strategy; customers who engage in multiple channels spend up to 30% more than single channel customers and tend to be powerful advocates for the business. Building these strategies is a process that businesses embark upon, and that process can be made easier through MuleSoft's approach to enterprise integration, API-led connectivity. In this whitepaper, we’ll discuss the omnichannel journey and how integrating and exposing valuable data can put retailers in a competitive position to win over the tech savvy customer.
Tags : retail business, omnichannel retailing, multiple channels, connectivity, integration, single channel customers
     MuleSoft
By: Amazon Web Services     Published Date: May 09, 2018
More and more businesses are embracing workplace mobility and bring-your-own-device (BYOD) strategies as a method to reduce costs and stimulate productivity. These initiatives give employees, contractors, and business partners the power to remotely contribute, collaborate, and communicate with team members from familiar devices, anywhere around the world. To implement these strategies effectively however, IT teams must provide access to applications, business systems, collaboration platforms, and development environments without sacrificing end-user experiences, hindering their organization’s security posture, or inducing excessive costs. What many are finding is that traditional methods of desktop and application delivery and on-premises Virtualized Desktop Infrastructure (VDI) often cannot live up to this task, as they introduce new challenges upon implementation.
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     Amazon Web Services
By: VMware     Published Date: Nov 07, 2016
With the rise of companies such as Netflix and Uber, the marketplace is feeling the impact of “digital disruptors”—fast-moving, application-centric organizations that are taking advantage of digitalization to create thriving and market-changing business models. In an effort to stay competitive, more enterprises are adopting multi-cloud strategies as a means “to optimize workload performance and cost” across their IT environment, both on and off premises. The trend brief “Top Trends Driving the Need for Unified Cloud Management” discusses how a cloud management platform (CMP) enables IT organizations to accelerate IT services delivery and improve data center operations while maintaining control across multi-cloud environments. The brief highlights the VMware enterprise-ready cloud management platform based on VMware vRealize® Suite and powered by Intel® based server platforms.
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     VMware
By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 12, 2017
Recently, cloud-native has been touted as the panacea to all the development concerns. In this webcast, James Governor, a Redmonk analyst and founder, will share what cloud-native really is and how it helps your business. He will highlight organizations that lead the new era of development innovation with agile and continuous methodologies and follow cloud-native development practices. Aaron De Los Reyes, Sr. Director of Oracle Technology at Cognizant, will then share how they and their clients are approaching the shift to cloud-native development and migration strategies for their legacy deployments.
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     Oracle PaaS/IaaS/Hardware
By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.
Tags : workforce, utility, labor force, employees, utilities, interactive intelligence, utility workforce, business process
     Interactive Intelligence
By: Mainline Information Systems     Published Date: Oct 20, 2009
This course will cover the latest best practices for Business Continuity and Disaster Recovery planning. We will hear from BCDR technology and solutions experts as well as a Senior Business Continuity Manager from a leading financial Institution, who will be sharing their lessons learned.
Tags : business resilience, mainline information systems, business continuity, disaster recovery
     Mainline Information Systems
By: Switzerland Trade and Investment     Published Date: Jun 02, 2011
Switzerland Trade & Investment Promotion continues to rank at the top of key FDI indicators and is a strong location for North American companies looking for fast and sustainable growth in Switzerland and the European market. Watch this online discussion about globalization trends, drivers and opportunities and how they affect today's business strategies.
Tags : switzerland, globalization, european market, swisstrade, swiss market, international growth, global network, import
     Switzerland Trade and Investment
By: IBM     Published Date: Feb 08, 2008
Unexpected disasters threaten organizations across the globe daily. Surprisingly, many businesses are not prepared for such disasters. They lack business continuity plans which can provide both proactive and reactive strategies to minimize the impact of unforeseen setbacks.
Tags : disaster recovery, business continuity, natural disaster, infrastructure, ibm
     IBM
By: IBM     Published Date: Mar 28, 2008
With ever increasing pressure to drive higher operating efficiencies, fuel business growth and enhance shareholder value, executives today are rethinking their traditional strategies. Few areas of the business are being more challenged than information technology (IT). Increasingly, CIO's are exploring alternative IT infrastructure sourcing and delivery strategies.
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     IBM
By: IBM     Published Date: May 12, 2008
In today's rapidly changing business environment, it's important to be ready to respond to every risk or opportunity. In this white paper, you'll learn how to determine risks, calculate impact, evaluate your current structure’s response and test overall resilience. Then you'll see how IBM can help you combine several risk management strategies into a single integrated one, so you’re better able to respond to the threat of disaster and stay ahead of the competition.
Tags : disaster recovery, d/r, business continuity, risk management, ibm, ibm g&rm, ibm grm, global services
     IBM
By: IBM     Published Date: Jul 10, 2009
See how organizations in several different industries have put an SOA infrastructure to use and discovered untapped value within their businesses. This white paper reveals strategies learned from experience to relieve budget pressures, improve time-to-market, boost productivity and many other benefits from a reusable SOA infrastructure.
Tags : ibm, soa, service oriented architecture, infrastructure, time-to-market, ebf, erp, enterprise resource planning
     IBM
By: IBM     Published Date: Oct 23, 2009
The IBM white paper, "A Best-in-Class Roadmap For Performance Improvement," includes the results of an Aberdeen survey of over 200 retail companies. In it, you'll see the critical Business Intelligence strategies and capabilities that best-in-class retailers are employing to increase performance.
Tags : retail, ibm, business intelligence, pace, knowledge management, performance management, retail technology
     IBM
By: Microsoft Dynamics     Published Date: Jul 03, 2008
In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
Tags : microsoft, business activity, business intelligence, business analytics, analytics, analytical, business strategy
     Microsoft Dynamics
By: Epicor     Published Date: Feb 22, 2010
This white paper details how Web 2.0 technologies support business strategies by improving efficiency, productivity, and collaboration.
Tags : epicor, web 2.0, enterprise applications, productivity, business application, it management, integration, soa
     Epicor
By: IBM     Published Date: Apr 24, 2012
While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval.
Tags : ibm, workplace management, integrated workplace, iwms software, business software
     IBM
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