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By: AWS     Published Date: Jul 25, 2019
What you'll learn in this webinar: Modernize your databases and applications by migrating to Amazon Aurora. Take advantage of the modern, scalable cloud infrastructure available on Amazon Web Services (AWS) to optimize your operations. TekStream, an AWS Partner Network (APN) Advanced Consulting Partner, specializes in migrating legacy on-premises databases to AWS. Watch this webinar to learn how TekStream helps you break free from commercial database licenses, such as Microsoft and Oracle, and move your databases to the cloud in order to focus on your core business. Watch our webinar to learn how TekStream can help you: Understand your options when migrating your databases to Amazon Aurora Reduce the annual maintenance and support costs associated with commercial database licenses See how the combination of business consultation and technology implementation can markedly improve operations
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     AWS
By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
Tags : contact center, global economy, customer support, cloud offerings, 8x8
     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 15, 2017
This paper outlines the difficult challenges faced by all businesses in creating exceptional customer experiences. And discusses the value of a contact center that supports all channels, disaster recovery and data analytics. Contact Centers today must manage cultural change throughout the organization to truly meet customers’ expectations. Read on to learn best practices for taking the lead in creating customer journeys that engender loyalty, delivers satisfaction, and drives revenues.
Tags : contact center, modern customer, customer engagement, customer experience, data analytics, disaster recovery
     8x8 Inc.
By: Kronos     Published Date: Jul 26, 2017
Learn how to assess your options and select the automated time and attendance solution that’s right for your business. Finding a time and attendance solution that fits your business can be overwhelming and frustrating. But it doesn’t have to be. That’s why Kronos created this helpful guide, based on the real-business experiences of our customers who, like you, converted manual or semimanual time and attendance processes into fully automated systems. Find out how to cut through the hype and select the solution that best fits your needs, what you need to get funding and support, and what tough questions you should ask every vendor.
Tags : attendance solution, automated time, funding and support, business tips
     Kronos
By: Skytap     Published Date: Aug 23, 2017
The majority of Fortune 500 companies, along with many other enterprises, currently run business critical applications on AIX on IBM Power Systems. For these businesses, incorporating AIX workloads into an enterprise cloud strategy can present significant challenges, most notably the lack of support for these workloads from typical cloud infrastructure providers. Skytap Cloud is the only public cloud that offers support for AIX workloads alongside applications running on x86 architectures. This guide details the considerations involved and best practices for migrating your AIX workloads to Skytap Cloud.
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     Skytap
By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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     Red Hat
By: Red Hat     Published Date: Mar 28, 2019
Digital business brings to mind innovative technologies: mobile devices, intelligent sensors, wearable devices, virtual reality, chatbots, blockchain, machine learning, and other technology. For some, it also reflects the rapid rise of new digitally native businesses that have disrupted traditional business models and destabilized established companies and industry sectors. For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility.
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     Red Hat
By: Anaplan     Published Date: Sep 11, 2019
Driver-based budgeting (DBB) is a business planning process that links demand with the operational activities needed to fulfill that demand. Its approach can be successfully implemented in nearly every industry due to its flexible methodology. In this paper, you will learn: What business drivers are and on which ones an organization should focus The benefits of implementing a DBB process How Connected Planning technology supports a sustainable DBB approach
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     Anaplan
By: Anaplan     Published Date: Sep 11, 2019
Prior to implementing the Anaplan platform, RSA Group had a tedious spreadsheet-based, nine-month planning cycle riddled with data quality issues, which was compounded by siloed, functional fragmentation across the company. As a result, the finance team was spending a significant amount of time cleaning data rather than analyzing it to provide insight to key stakeholders throughout the business. Using the Anaplan platform, RSA Group reduced their financial planning process from nine months to five months. The workforce planning team experienced a 50% improvement in productivity. The business can now own their connected plans, resulting in improved decision support to business users, as well as improved customer service and financial results.
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     Anaplan
By: Oracle     Published Date: Apr 05, 2018
Effective collaboration between marketing and IT continues to be crucially important. As we enter an era where our business agility will be defined by the flexibility of operation of our marketing tools, technology in marketing is a key focus. Read ‘The guide to building your marketing technology stack’ to learn more about how technology can enhance every area of marketing: • Rediscover the technology in marketing landscape • Explore the latest in marketing automation • See how content and social fit into your overall strategy Oracle is a global technology company who provide a range of services, including the Oracle, the ‘industry’s broadest and most integrated public cloud’ which lowers costs and reduces IT complexity. They also offer IT security service, database, Java services, Enterprise Management, consulting and support services and more. Oracle have more than 420,000 customers worldwide and are widely revered throughout the computing industry.
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     Oracle
By: Infosys     Published Date: Jun 12, 2018
While mainframes have dominated computing across industries for several decades, the need for speed and However, modernizing these systems is every enterprise’s nightmare, considering the complexities and high costs involved, besides the fear of business disruption. The need for a trusted partner has never been more. A leading global brokerage firm was looking to simplify and speed up the mainframe systems powering their trading platforms that supported billions of transactions each day. See how Infosys helped and the five key takeaways from the project.
Tags : mainframes, speed, trading, system, modernize
     Infosys
By: Lenovo and Intel     Published Date: Jul 10, 2018
The risk of cyber attacks and the cost of failure are increasing. Penalties associated with failure are only going to increase. And these challenges are compounded by increasing collaboration, use of cloud-based solutions, and an increasingly mobile workforce. Join experts from Forrester, Lenovo and Microsoft as they explore Forrester’s newly updated Zero Trust Extended framework. Then Lenovo covers how the four core components of its Data, Identity, Online and Device (DIODe) approach can minimize risk to data and critical IT. By taking these important steps toward a full Zero Trust Extended framework, you can: Protect the business from advanced threats Reduce the impact of breaches Easily support new business and operating models Rise to the challenge of evolving regulations like FISMA, HIPPA, PCI and GDPR
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     Lenovo and Intel
By: BetterUp     Published Date: Aug 14, 2018
Workday has grown at a rapid pace since the company’s inception. Though this growth was indicative of the company’s success, it had an unintended side effect. Workday faced the same challenge experienced by nearly every high growth company: a tension between growth and culture. The company needed a way to bring all of its employees into its values system quickly, and ensure that people leaders were truly growing and leading in alignment with Workday’s culture. The company also needed a way to help people leaders newer to management learn and on-ramp quickly, in alignment with the speed of the business. One of the steps Workday took to protect and nurture its special culture was reaching out to BetterUp to try out its leadership coaching. In partnership with Workday, BetterUp introduced an initial pilot program focused on people managers, with the goal of helping Workday support and grow its people leaders in the future.
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     BetterUp
By: Citrix Systems     Published Date: Jun 04, 2019
Cloud is rapidly changing the ways we work — and the rate at which work will continue to change is only going to increase. To get the full business benefits of the cloud, your organization needs an agile infrastructure that allows people to securely connect to the data they need, and has the flexibility to adapt as technology evolves. Citrix Workspace will ensure you're able to do just that — improve business agility, increase productivity, and support any cloud or device as your future tech needs change. Download our e-book and find out how: To secure SaaS and web apps A single sign-on simplifies and secures log on To centralize routes to and from your data
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     Citrix Systems
By: Infosys BPM Ltd     Published Date: Feb 12, 2019
The role of FP&A professionals during the first two weeks of the month entails rushing for month closure, gathering data sets, reports, and scrutinizing, processing and analyzing data in Excel workbooks in discussion with the top management. Increasing revenues, optimizing costs, and aligning with the overall business strategy are a few familiar goals laid down for financial planning and analysis (FP&A) professionals. These goals trickle down from finance leaders who are under constant pressure to provide accurate and timely reporting and analysis to support effective decision making. Read on to know how can digitizing FP&A help the finance team to make more robust decisions and be a key part of the finance transformation.
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     Infosys BPM Ltd
By: Oracle     Published Date: Nov 16, 2017
The fundamental reasons to move to a cloud computing environment are the business agility, high efficiency, scalability, and availability that the pooling of elastic computing resources provides, along with significant cost reductions and support for business growth. Oracle has invested deeply in developing a broad collection of cloud services with solutions at every layer of the technology stack.Customers who deploy these solutions in Oracle Cloud derive huge benefit from the fact that they have access to Oracle’s entire technology stack in the cloud, just as they did in on-premises deployments. This white paper explains how you, as an existing Oracle E-Business Suite customer, can take advantage of cloud computing right now, by exploiting the capabilities of Oracle’s Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings to support growth, enhance business agility, and reduce costs and risks.
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     Oracle
By: F5 Networks Inc     Published Date: Nov 05, 2014
The focus of SDN is on transforming the network to support applications and meet the expectations of users and businesses that rely on them. Scaling modern networks is challenging due to the explosive growth of compute, network, and application resources-combined with increased mobility of apps migrating to the cloud and users across multiple devices. As an approach to operationalizing the network, SDN enables organizations to achieve greater economies of operational scale through the use of APIs to automate and orchestrate the network, as well as the application services that support applications. Read this whitepaper to learn how applications are driving new requirements for both businesses and networks that require disruptive, radical change.
Tags : sdn, network transformation, modern networks, application resources, cloud migration
     F5 Networks Inc
By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
YouSendIt is a Web-based secure digital file delivery company, which lets users securely send, receive and track files on demand. It is an alternative to sending large e-mail attachments, using FTP, and sending CDs or DVDs or tape or USB flash drive via Sneakernet. The sender can enter the recipients' e-mail addresses, attach the file and send it; the recipients receive an e-mail notification with a URL that lets them download the file.
Tags : yousendit, dortch, large content, file sending, marketing, technology, data management, email security
     Aberdeen - youSENDit
By: Cisco     Published Date: Jan 08, 2016
Financial services customers are increasingly going digital, but human assistance continues to play a pivotal role — especially in the purchase journey — and many banks still only allow customers to get this assistance over the phone or in a branch. To improve the customer experience, increase the productivity of frontline experts, and increase sales, eBusiness and channel strategy executives should consider weaving human advisors and digital technologies together with video banking. Success will require more than just a simple video call. eBusiness and channel strategy executives need to ensure that video banking capabilities let prospects collaborate effectively with an expert when and where they choose and that experts are supported by the right processes, tools, and training.
Tags : cisco, video banking, driving digital sales, improving customer experience, best practices, small business
     Cisco
By: Webroot UK     Published Date: Sep 25, 2013
Mobile applications are providing exciting new business opportunities for service providers and technology companies. Innovative firms are thriving by offering apps in app stores and app markets, by supporting apps with mobile services and infrastructure, and by managing apps through mobile device management (MDM) and mobile application management (MAM) products. Enterprises are providing mobile apps to their employees and customers through corporate app catalogs. But these business opportunities could be jeopardized by information security issues.
Tags : webroot, app reputation, app, mobile app, mam, enterprise mobile apps, app markets, mobile viruses
     Webroot UK
By: MuleSoft     Published Date: Nov 27, 2018
The world is moving at lightning speed from legacy enterprise software to SOA, SaaS integration, and APIs, compelled by the power of convention over configuration and the promise of agility and operational efficiency. Yet most businesses face a widening divergence between the IT infrastructure demanded by emerging business needs and the infrastructure they’ve built up over generations. The result? Many organizations find it difficult to modernize their legacy systems in a way that enables them to create an IT strategy that supports the quick adoption of newer technologies such as cloud, big data, IoT, and mobile. This is where APIs come in. Discover how to make legacy a competitive advantage: Leverage APIs and API-led connectivity to future-proof your IT infrastructure Expose legacy systems using Anypoint Platform in a straightforward way Connect legacy systems quickly, without disruption Build on a platform that can extend legacy to SaaS and APIs Learn how MuleSoft customers like S
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     MuleSoft
By: MuleSoft     Published Date: Sep 09, 2019
Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. To deliver a reliable and unified experience more quickly, companies must adopt a new approach that involves an omnichannel architecture. Across industries from healthcare to banking to retail, MuleSoft is powering omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue. Watch this webinar, including a demo, to learn how to: Take an API-led approach to omnichannel that enables companies to deliver a unified experience 5x faster Leverage Anypoint Exchange to enable consistency by design through the reuse of integration assets across channels, translating to a consistent experience for your customers Prepare for the future (and future channels) with support for different deployment models with a single, unified platform Presented by: John Withers, Produ
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     MuleSoft
By: NTR Global     Published Date: Nov 24, 2008
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
Tags : ntr global, remote support solution, customer support, total support solution, virtual support center, crm, ntrglobal
     NTR Global
By: Marketo     Published Date: Mar 18, 2019
The role of marketing is constantly evolving. More than ever, marketing has to prove its impact on the success of the business. Outside executives often believe that marketing exists solely to support sales, or as an arts function that hosts company events and puts logos on t-shirts. With the pressure increasing, the growing imperative for marketers to prove their worth has arrived. It’s time for marketers to take control over the revenue process, earn the respect of their organizational peers, and earn a seat at the table. What must marketers do to be seen as an integral part of the machine that drives revenue and growth? Download The Definitive Guide to Marketing Metrics and Analytics to learn about: Establishing a culture of accountability Planning programs with ROI in mind Creating a framework for measurement Embracing revenue performance management Mastering the art of forecasting Building dashboards to inform complex decisions Implementation across teams, tactics, and technolog
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     Marketo
By: RackSpace Hosting     Published Date: Feb 19, 2010
Understand how much of your company's time and efforts will be focused on managing servers or on driving innovators for your business and decide which hosting solution best supports what you want to do.
Tags : rackspace hosting, hosting spectrum, managing servers, managed hosting, managed colocation
     RackSpace Hosting
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