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By: EMC Corporation     Published Date: Dec 08, 2014
Traditional methods for provisioning and maintaining storage resources are no longer sufficient to achieving business goals due to the fact that technology layers mask the relationship of application workloads to the physical storage devices that support them. The broad adoption of disruptive technologies - including cloud, virtualization, mobility, software-defined data centers, and big data - have introduced new and more challenging requirements for enterprise IT. Find our more in this whitepaper.
Tags : cloud, big data, software-defined data, virtualization, storage, mobility
     EMC Corporation
By: Achievers     Published Date: Jan 17, 2014
Today’s workforce is fundamentally changing. Organizations are flatter, more agile, and require even better retention strategies. HR professionals and business leaders agree on the importance of attracting, retaining, and cultivating top talent. An employee rewards and recognition program that has the buy-in and support of business leaders can transform your corporate culture, making your organization a great place to work, building your brand as a top employer, delighting your customers with your service, and reaping the financial benefits that come from Employee Success. Download this white paper, Obtaining executive buy-in for recognition programs, and obtain best practices to sell the vision of a rewards and recognition program to your CFO.
Tags : employee success, employee recognition, employee engagement
     Achievers
By: Symplfiied     Published Date: Nov 07, 2011
Symplified's innovative On Demand Identity leverages the software-as-a-service subscription business model to deliver breakthrough identity services with disruptive pricing. This White Paper explains how identity services eliminates all capital outlays for hardware, software and infrastructure, expenses for support and staffing. You also can reduce the costs of training and integration to reduce identity lifecycle costs by more than 80% from enterprise identity software.
Tags : symplified, technology, security, identity management, white paper, cloud computing
     Symplfiied
By: Jive Software     Published Date: Feb 24, 2014
Providing healthcare is a global, multi-level proposition that transcends single providers. The stakeholders in Cerner’s world are not only clinicians, hospitals, and medical device partners but another whole world of consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. They put Jive to work not only to make their own business operations more productive but to connect priorities and people outside of Cerner to solve broad healthcare issues for the greater good.
Tags : jive, cerner, healthcare technology, social business software, collaboration, social networking platform, software solutions, workforce management
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
How can human resources partner with IT to drive communication and knowledge-sharing while supporting business objectives? In today’s distributed workforce HR can embrace social business, taking the lead in defining new HR practices to support the changing workplace landscape and foster innovation and integrated employee networks.
Tags : jive, gigaom research, human resources, human resource technology, distributed workforce, social business, workforce management, workplace management
     Jive Software
By: Jive Software     Published Date: Feb 24, 2014
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs, providing an optimal combination of assisted peer-to-peer support communities, call deflection, selective escalation and productivity-enhancing collaboration. The result? Reduced call volume and faster resolution times, happier customers and lower costs.
Tags : jive, customer service, customer service costs, spend management, customer service communities, social business, social business services, peer-to-peer support
     Jive Software
By: Comcast Business     Published Date: Mar 24, 2015
The restaurant and bar industry is highly competitive, and many owners of these establishments struggle every day just to stay in business. In fact, approximately 40 restaurants and bars go out of business each day in the U.S. According to celebrity chef, restaurateur, and entrepreneur Robert Irvine, “Part of the problem is that they don’t have the systems and processes in place to track the key aspects of their business – not only their costs and their revenue, but what items sell the best (and by how much), what items are most profitable, who are the most productive employees, and so on.” The use of technology tools and the Internet – driven by a high-speed network connection that supports owners, staff and guests – can be the key to evolving a restaurant or bar from a struggling survivor to a thriving, successful business. Download this white paper to learn more.
Tags : hospitality, business, restaurant industry, network connection
     Comcast Business
By: BMC Software     Published Date: Jan 31, 2014
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as: • Gaps in customer satisfaction and the perceived value of services • Inadequate IT support, which decreases productivity and revenue • Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
     BMC Software
By: BMC Software     Published Date: Mar 17, 2014
Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in today’s mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.
Tags : bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
     BMC Software
By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
Tags : it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance
     Salesforce.com
By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security.
Tags : virtual cloud network, cloud adoption, data automation
     VMware SD-WAN by VeloCloud
By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
The Wide Area Network (WAN) is in the midst of a significant evolution. Software-defined WAN (SD-WAN) is the key factor driving this evolution and bringing along with it many transformational changes. SD-WAN has enabled several new WAN uses cases, such as enabling reliable, secure and high performance support of software-as-a-service (SaaS), cloud compute, cloud storage, cloud security and the ability to use non-deterministic Internet services to provide business-class transport. The traditional WAN architecture was ill equipped to support these new use cases. As is usually the case with an emerging market, the first entrants into the SD-WAN space were start-ups. However, given the ability of SD-WAN to support both traditional and emerging WAN use cases, the market has recently been flooded with a range of vendors, solutions and technologies offering varying types of SD-WAN solutions. While having differing types of solutions provided by numerous suppliers is potentially beneficial, it
Tags : sd-wan, wan, cloud security
     VMware SD-WAN by VeloCloud
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
"Managing your company's financials is the backbone of your business and is vital to the long-term health and viability of your company. To continue applying the necessary financial rigor to support rapid growth, you need the right tools to most efficiently achieve this. Read this white paper to understand the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.
Tags : financial management, ten essentials, business world
     Netsuite DWASF Leads Display Q1 2015
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs. As an IT leader, a lot is being asked of you: drive transformational change, get the most out of your current IT investments with even higher performance, and be the strategic advisor to your business partners. What if you could transform your company's future by increasing the flexibility and agility of your IT infrastructure to support the rapidly evolving needs of your business? Read this paper to discover how modern enterprises like Williams-Sonoma and Knowledge Universe have adopted new ERP strategies to support their growth. In this paper you will learn: The challenges facing IT and how to evolve your IT architecture to support the modern business. A new strategy for the enterprise involving ERP that increases the flexibility and agility required to add new business models, integrate acquisitions and support innovation. Answers to frequently asked questions when modernizing IT.
Tags : innovation through new products, information technology, customer-enabling, supply chain capabilities
     Netsuite DWASF Leads Display Q1 2015
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
As fast-growing companies achieve greater market penetration, gain more customers and their organization grows, they often run in to a wall where internal processes struggle to keep up with continued demand. The key challenge to supporting that growth is laying the groundwork to scale the business effectively and efficiently while maintaining customer service and support.
Tags : integrated business systems, siloed applications, disparate software solutions, software platform, business processes
     Netsuite DWASF Leads Display Q1 2015
By: JBoss Developer     Published Date: Oct 21, 2016
Organizations may believe that simply building new applications to keep up with changing business needs is enough to offer new value to the market. However, between building new applications and maintaining legacy Java EE applications, organizations often end up supporting both traditional and new infrastructures with unchanged or even reduced IT budgets. As the pressure to increase their technical and business agility increases, IT organizations are being forced to re-examine their processes and infrastructure. The result? Architecturally rigid, monolithic middleware is being replaced with solutions that offer agility, flexibility, and rapid development and deployment, such as PaaS.
Tags : paas, devops, java ee, i.t, security
     JBoss Developer
By: JBoss Developer     Published Date: Oct 21, 2016
Digital transformation (DX) is the continuous process by which enterprises adapt to or drive disruptive change by leveraging digital competencies, such as harnessing sensor data or using location, customer profile, and a mobile app to make shopping recommendations. DX reshapes the organization's culture where required; leverages existing processes, systems, and assets; and creates net-new digital capabilities as needed. With DX, there is the need to embrace new business models and new architectures and technologies that will help an enterprise with customer-facing innovation as well as transition existing systems, processes, organization structure, and relationships to support the transformation.
Tags : api, market intelligence, advisory services, digital transformation, data
     JBoss Developer
By: Staples     Published Date: Jun 01, 2017
Device as a service (DaaS) is a complete, constant, and comprehensive service that covers the entire lifecycle of your business devices. While you're the one using it to get your work done, the device itself remains the property of your DaaS provider who maintains it, services, supports, and owns full responsibility for its lifetime performance. DaaS allows you to pay for only what you use. Read this white paper to learn how DaaS can benefit your operations, lower your costs, reduce your stress, and increase your productivity and profitability.
Tags : staples business advantage, budgeting, service
     Staples
By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
Tags : frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation
     8x8 Inc.
By: Microsoft     Published Date: Jul 20, 2018
When you’re in the software business, your resources can be spread pretty thin. You like to stay focused on building great software, but there are always distractions— from supporting sales opportunities to assisting with customer deployments and troubleshooting existing installations. With so much time spent maintaining the status quo, few cycles remain for modernizing your technology, streamlining internal operations, delivering new customer value, and broadening your customer base. More likely than not, your offerings are based on an on-premises approach, forcing you and your customers to spend considerable time on essential requirements like infrastructure, scalability, availability, and security. Today, you still must deliver on those essentials, but the solutions you’re building—or, more accurately, the solutions you want to be building—need to do a lot more: support millions of users, span the globe, make sense of petabytes of data, and wow users in new ways. At the same time, y
Tags : 
     Microsoft
By: Pure Storage     Published Date: Apr 15, 2019
This year, businesses will increasingly turn to AI to power their business transformation. Machine learning and deep learning workloads are quickly becoming a mission-critical workload in the enterprise data center. As an IT leader, are you ready for the impending wave of AI applications that will demand new approaches to computing, storage and networking? Do you have the right strategy for scaling AI workload in your data center? We’ll introduce you to the IT visionaries who have made it happen. In this webinar we’ll explore how one IT leader accelerated his company’s success with an AI infrastructure strategy, sharing their best practices and insights. By watching this webinar, you'll learn: - Why it’s now critical for enterprise IT to have an AI infrastructure strategy that supports the business - Explore one IT leader’s experience developing and implementing a best-of-breed platform for scaling AI workload in the data center - Gain insights that can drive your AI infrastructur
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     Pure Storage
By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
According to Mary Johnston Turner, Research Vice President at IDC; "Breaking down technology specific management as well as data silos also facilitates faster infrastructure and application rollouts, reduces human errors, and improves overall business agility.Cloud based management, monitoring and analytics help to improve collaboration between IT operations and developer teams by stabilizing service levels and monitoring usage to support accurate charge back." 
Tags : 
     Oracle PaaS/IaaS/Hardware
By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
Tags : process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions
     Interactive Intelligence
By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
Tags : trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm
     Trillium Software
By: Trillium Software     Published Date: May 25, 2011
To achieve business goals and objectives, you must first optimize the information supporting all of your business processes. Implementing an Information Quality Management practice and applying best practices will help maximize the value of your information.
Tags : trillium software, information quality management, iqm, business process silos, tactical data, strategic information, productivity, mdm
     Trillium Software
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