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By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : improving consumer experience, optimal it service delivery, cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desks, service management platforms, service desk solutions, failing service desks, saas
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desks, service management platforms, service desk solutions, failing service desks, saas
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desks, service management platforms, service desk solutions, failing service desks, saas
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desks, service management platforms, service desk solutions, failing service desks, saas
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
A buyer's guide for executives.
Tags : it service management solutions, itsm
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
A buyer's guide for executives.
Tags : it service management solutions, itsm
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : cloud service management, speed up deployment, ca cloud service management, accelerate time to value
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : improving consumer experience, optimal it service delivery, cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : improving consumer experience, optimal it service delivery, cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
A CA Technologies white paper on creating a "Win-win" for both IT and its consumers.
Tags : improving consumer experience, optimal it service delivery, cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : cloud service management
     CA Technologies
By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
Tags : cloud service management
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Découvrez dans ce livre blanc une technologie unique de gestion des caractéristiques de sécurité, de performances, de conformité et de support de tout type de périphérique, d’application, de contenu ou de courriel, qui préserve la qualité de l’expérience utilisateur mobile.
Tags : mobile user experience, security features, security in the cloud, the mobile user experience, optimising the user experience
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Guide pratique à l’attention des responsables métier et IT sur les actions à entreprendre dès MAINTENANT pour gérer la mobilité future de l’entreprise.
Tags : enterprise mobility, delivering a mobile strategy, flexible and secure infrastructures, byod, adopting mobility strategies
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Fournissez de nouveaux services métier sécurisés et améliorez l’expérience client. De plus en plus d’entreprises adoptent le Cloud, la technologie mobile et les réseaux sociaux pour élargir leurs activités, créer de nouveaux canaux commerciaux et améliorer les services aux clients.
Tags : accelerate service engagement, improve customer engagement, cloud, social networks, secure services, improve the customer experience
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Les activités IT et métier sont concernées par de nombreuses tendances : l’adoption du Cloud, l’accroissement de la mobilité, l’essor des médias sociaux et l’augmentation des flux d’informations circulant au sein de toute l’entreprise. Le concept de périmètre réseau n’a plus de sens. En effet, l’IT doit aujourd’hui composer avec des identités hautement distribuées sur l’ensemble de l’environnement métier et provenant de nombreuses sources, telles que des applications, des systèmes, des médias sociaux, etc. Les employés et les clients mobiles sont, par ailleurs, en train de changer profondément l’activité et de redéfinir le défi consistant à fournir rapidement des applications sécurisées à une population d’utilisateurs en constante évolution. À chaque défi son opportunité. L’identité remplace désormais le périmètre réseau, et seules les entreprises qui ont compris cette évolution sont en mesure de dynamiser et de protéger leur activité.
Tags : business trends, cloud adoption, sociial media, social mobility, security in the cloud, business security
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Les supports mobiles, sociaux et de cloud computing ont aidé à éliminer les vieux périmètres réseau. La nouvelle entreprise ouverte doit faire avec un large éventail d'utilisateurs, d'appareils et d'applications, sans limites définies. De nouveaux modèles de sécurité sont essentiels pour à la fois permettre et protéger les activités commerciales dans ce monde nouveau. Téléchargez le guide.
Tags : mobile media, social media, mobile workers, security in the cloud, removal of the network perimeters
     CA Technologies
By: CA Technologies     Published Date: Nov 07, 2014
Une solution IAM hybride permet aux organisations de migrer vers le Cloud au rythme qui correspond à leurs exigences de réduction des coûts opérationnels et d’améliorer leur agilité.
Tags : ca technologies, migrer vers le cloud, cloud computing, iam hybride permet
     CA Technologies
By: CA Technologies     Published Date: Nov 12, 2014
This paper aims to help IT departments understand how capacity is allocated and consumed throughout the data center.
Tags : optimizing it capacity, the demands on the it department, performance optimization
     CA Technologies
By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
Tags : application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization
     CA Technologies
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