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By: CA Technologies     Published Date: Feb 24, 2015
Learn how to use DCIM to shift development and production workloads between infrastructure resources to maintain a consistent user experience
Tags : ca technologies, dcim, data center, dcim deployment, infrastructure, data center workload
     CA Technologies
By: CA Technologies     Published Date: Jan 14, 2015
In the past, Enterprise IT managed the back of?ce…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront, interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.
Tags : enterprise it, metrics, cost, quality and consumption, front office
     CA Technologies
By: CA Technologies     Published Date: Jan 14, 2015
Whether you were at the forefront of the mobility era or are just now catching up—or, most likely, somewhere in between—you’ve already experienced first-hand the business impact of ubiquitous smartphones and tablets. From employees to customers, mobile devices spawned an explosion in new applications, data, support needs, security concerns, and other issues. They’ve reset expectations for organizational speed and flexibility. They’ve dramatically increased the surface area for potential security attacks. All this, and the mobile era is still just in its infancy.
Tags : mobile busienss, smartphones, tablets, applications, data, support needs, security attacks, organizational speed
     CA Technologies
By: CA Technologies     Published Date: Jan 20, 2015
In the application economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition—insurance, banking, telecommunications or retail—or in a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. Within this transformation sphere, the development of “omnichannel” or “digitally-connected multi-channel” capabilities is a key priority. CA Technologies can help you deliver a consistent, integrated and quality customer experience, regardless of how your customers choose to interact with you.
Tags : enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement
     CA Technologies
By: CA Technologies     Published Date: Jan 26, 2015
The ability to apply software to strategic advantage is the de? ning technology theme of this decade. This is not just an IT issue. It is a business imperative. Every business is in the software business. In some industries, the number of software jobs has doubled over the past ? ve years. JP Morgan Chase has more software developers than Google and more technologists than Microsoft. If you think your company isn’t in the software business, you’re wrong. Airlines, oil companies, telecommunications providers all are using applications to attract customers and gain a competitive advantage. With the ubiquitous adoption of mobile devices, a whole new platform for application and content delivery is evolving. With their colorful, interactive, intuitive user interfaces, always-on global connectivity, sensing capabilities such as GPS and device orientation and their ability to connect with users through personalized con? guration options, mobile is truly the de? ning platform of the applicat
Tags : enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement
     CA Technologies
By: CA Technologies     Published Date: Feb 04, 2015
The CA Technologies Buyers Guide: Choosing the Right Enterprise Mobility Management Solution for Your Business, will help you find an effective Enterprise Mobility Management solution that integrates the management of mobile devices, apps and content that will enable you to participate in the App Economy.
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     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
IT services are all about people, and the people’s most precious resource is time. They want to be more productive, but service management tools haven’t always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. With CA Cloud Service Management, you can implement in days, configure without programmers, and automate end-user requests. A true SaaS solution means you get the latest capabilities the minute they are available and simplified pricing gives you predictable costs—no nickel and diming or haggling over complex pricing charges.
Tags : cloud monitoring, cloud service management, data, data management, data sheet, it services
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.
Tags : cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud-based solutions
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and effciencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables organizations to make the most of this opportunity by providing a service management solution with a breakthrough in time.
Tags : service management, crm, cloud computing, customer relationship, saas
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
Tags : service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
For the managed services provider (MSP), service desk capabilities play a critical role in the level of service that customers receive and in the degree to which those services are delivered efficiently and profitably. In short, the service desk can make the difference between a service provider’s success or failure. This paper offers some key principles MSPs should adopt in order to ensure their service desk fully supports operational efficiency, optimal service levels and business growth.
Tags : service desk, customer service, msp business, service providers
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently, IT organizations, and the businesses they serve, suffer from a lack of agility, poor service levels and high costs. This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
Tags : service desk, management platforms, it organizations, limitations, solutions addresses, poor service levels
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.
Tags : service desk, service management, service platforms, cloud service, cloud service manegement, business value
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more of their budgets on IT projects and re-examining the role that IT plays in advising them. IT can either define a new role for itself which embraces this change, or ignore it and risk becoming increasingly irrelevant to the business.
Tags : business environment, strategic environment, collaboration, customer service, it roles
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
You’re facing increasing global competition. And changing business models, such as lower-cost cloud options, enable more competitors to join the fray faster than ever. Your response? Consistently select the right projects and bring in-demand products and services to market quickly. But the evidence often tells a different story.
Tags : strategic planning, cloud options, global competition, in-demand products, in-demand products
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
Organizations are managing a rapidly escalating number of projects due in large part to the consumerization of IT. As a result, you face growing demands for mobile technology-based apps and services – on top of your backlog of already ongoing strategic initiatives. And when priorities keep changing, functioning effectively is difficult without Project and Portfolio Management (PPM) tools that support your need for additional oversight, better decision-making and more efficient use of resources.
Tags : portfolio management, mobile technology, project management, consumerization, decision making
     CA Technologies
By: CA Technologies     Published Date: Feb 13, 2015
The need to speed innovation is a fundamental business reality today—but so is the need to contend with finite budgets and resources. Project and portfolio management (PPM) delivers the key capabilities organizations need to straddle these competing demands, but for many businesses, the time and money required to implement on-premises PPM platforms has kept these initiatives on the back burner. With CA Project & Portfolio Management SaaS (CA PPM SaaS) your organization can leverage a comprehensive, SaaS-based PPM solution. As a result, you can harness the capabilities you need to innovate more quickly and optimize your resource investments—without having to incur the time and effort of deploying and maintaining a PPM platform on premises.
Tags : portfolio management, saas, project management, ppm, optimization, resource investments, ppm platform, saas
     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
OAuth offre all'utente il pieno controllo sulla delega dell'accesso a un'API. Questo consente l'integrazione tra servizi per conto di tale utente. Gli stessi fornitori web social che hanno reso popolare il modello costituito dall'esposizione di un'API per consentire agli sviluppatori di terze parti di arricchire le loro piattaforme, sono stati i primi ad applicare questi meccanismi di autorizzazione delegati. OAuth è stata definito nel 2006, per standardizzare i meccanismi di questo tipo.
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Le aziende di tutti i tipi utilizzano le API per accedere a database e applicazioni on-premise, consentendo agli sviluppatori di creare app che aumentano la value proposition delle offerte esistenti, creano nuovi flussi di ricavi ed espandono la base di clientela potenziale.
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Semplificare la sicurezza e la gestione per le app di livello enterprise e il BYOD
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Semplificare l'implementazione di OAuth per l'azienda
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Le API (Application Programming Interface) costituiscono le fondamenta di questa nuova azienda "aperta", consentendo alle società di riutilizzare le risorse informative esistenti al di là dei confini dell'organizzazione.
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
La mobility sta rivoluzionando il mondo di oggi. Entro il 2017 le app mobile supereranno i 268 miliardi di download, generando un fatturato superiore a 77 miliardi di dollari, rendendole di fatto uno degli strumenti informatici più diffusi tra gli utenti di tutto il pianeta.
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Rendere sicure le applicazioni aziendali per il mobile, il cloud e l'open web.
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     CA Technologies
By: CA Technologies     Published Date: Mar 06, 2015
Sebbene il concetto di application programming interface (API) possa apparire obsoleto, esso è in realtà in corso di trasformazione, perché un numero crescente di aziende, incentivate dalle esigenze di mobility e cloud, tende a esporre le proprie risorse informative a sviluppatori terzi.
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     CA Technologies
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