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By: HP and Intel ®     Published Date: May 06, 2013
With the gaining popularity of virtualization in today’s enterprise data centers, you need a virtual security solution that allows you to confidently adopt virtualization throughout your data center without compromising on your existing security postures.
Tags : virtualization, security, enterprise, data center, virtual security
     HP and Intel ®
By: Juniper Networks     Published Date: Sep 10, 2014
Concerned about attacks on web-facing applications? Download the Whitepaper to understand the limitations of next-generation firewalls and learn about three technologies that protect web applications and data centers.
Tags : next generation firewalls, application attacks, web-facing applications, firewall limitations, protection technology
     Juniper Networks
By: Juniper Networks     Published Date: Sep 10, 2014
Get insight into the innovative solutions demanded by data center security in IDC’s Whitepaper. Read about the unique challenges enterprises face in securing data centers, and how Juniper Networks security technologies meet these.
Tags : security challenges, data center demand, innovative solutions, security technologies, innovative solutions
     Juniper Networks
By: Oracle     Published Date: Mar 22, 2018
The Staatsbetrieb Sächsische Informatik Dienste (SID) is the German Federal State of Saxony’s central IT service provider. SID supports the state administration with cutting-edge information technology and provides expert advice to its customers on all IT matters. Its brief includes the development, introduction, operation and maintenance of IT processes, planning, operation and administration of the IT infrastructure, and central IT procurement. SID had been operating Oracle Databases at its datacenters for many years, running on IA64 hardware. However, this older technology had to be replaced for technical and financial reasons, while SID wanted to leverage the project to re-engineer its Oracle Database infrastructure. The project was initially financed and realized for migrating the IT system FÖMISAX (Landeseinheitliche Fördermitteldatenbank des Freistaates Sachsen), the State of Saxony’s subsidies database.
Tags : 
     Oracle
By: Cisco     Published Date: Mar 04, 2015
When it comes to game-changing infrastructure technologies, private clouds are leading the way toward new IT efficiencies and a simplified means of consumption. Building on their roots as virtualized data centers, private clouds are rapidly moving up the list of must-have technologies to become an architectural standard for IT organizations around the world.
Tags : 
     Cisco
By: Cisco     Published Date: Mar 25, 2015
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Tags : 
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Overcome the limitations of traditional IT infrastructure and transform their data centers to support innovation and growth.
Tags : data center, it management, infrastructure, growth, innovation, support
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Read this Ovum white paper to learn the benefits of cloud contact centers, how to choose the best solution, and how to select the right partners.
Tags : cloud contact center, customer experience, cloud contact center solution, cloud solutions, cloud technology, application management
     Cisco
By: Cisco     Published Date: Sep 15, 2015
New business demands and technology trends are changing the role of IT and introducing new challenges to application availability that yesterday’s data centers were not designed to address. By upgrading to Cisco Nexus® switches—purpose-built for today’s data center needs—you can: ? Increase performance and scalability to meet the demands of virtualization, cloud computing, and modern enterprise applications ? Radically simplify management and operations ? Quickly adapt infrastructure to align the data center network with the needs of your business applications, today and in the future
Tags : applications, systems integration, cloud, development
     Cisco
By: Cisco     Published Date: Nov 17, 2015
The days of punching in and zoning out are gone. Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Tags : 
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. This type of infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, gartner, magic quadrant, contact center, infrastructure, telephony support
     Cisco
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, magic quadrant, contact center infrastructure, worldwide, support center
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
Tags : cloud computing, cisco, contact center, best practices, cloud network
     Cisco
By: QTS Data Centers     Published Date: Jun 09, 2015
In this white paper, 451 Research looks into the cloud to see what’s driving the purchase of cloud security technologies.
Tags : cloud security technologies, cloud security purchases, bring your own device, mobile device management, security
     QTS Data Centers
By: FireEye     Published Date: Feb 28, 2014
How are data centers becoming unwitting accomplices in advanced cyber attacks?
Tags : fireeye, persistent threats, advanced attacks, data centers, cyber-attacks, speed of detection, accuracy of detection, data warehouse
     FireEye
By: FireEye     Published Date: Feb 28, 2014
Five Reasons Your Small or Midsize Business is a Prime Target for Cybercriminals
Tags : fireeye, persistent threats, advanced attacks, data centers, cyber-attacks, speed of detection, accuracy of detection, small businesses
     FireEye
By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
As organizations prioritize digital transformation initiatives, many are finding that legacy networks are holding them back. To support new business models, cloud adoption, and an explosion in connected devices, modern networks must support interoperability across data centers, multiple clouds, branch locations, and edge devices. Applications now run at every point on this spectrum, and they are critical to businesses’ ability to win in hypercompetitive marketplaces. Yet, even as business success has become more dependent on this new architecture, and the amount of data flowing across connections has increased, many organizations still lack a unified approach to management, automation, and security
Tags : 
     VMware SD-WAN by VeloCloud
By: Intel Security     Published Date: Oct 20, 2015
Modern hybrid data centers, which embrace physical, virtual, and cloud servers, require a new security mindset. The biggest challenges faced by IT in this type of environment is workload discovery, comprehensive security with minimal performance impact, and management. This white paper offers insights into how McAfee Server Security Suites tackles all of these challenges and provides better visibility across the entire enterprise data center.
Tags : data center security, datacenter security, server security, endpoint security, virtual system security, data center virtualization, datacenter virtualization, virtual data center
     Intel Security
By: IBM     Published Date: Jul 07, 2015
Through the IBM Network Innovation Centers, IBM brings together networking services and technology capabilities together to demonstrate infrastructure agility.
Tags : demonstrations, network innovation, networking solutions, interoperability, manageability, scalability, performance
     IBM
By: Avi Networks     Published Date: May 10, 2019
Modern data centers run a combination of cloud-native applications and microservices architectures alongside traditional applications. Networking teams are under pressure to deliver services and resolve application issues quickly while lowering costs for application services. Your IT operations demand agile, cost-effective load balancing solutions.
Tags : 
     Avi Networks
By: OpenText     Published Date: May 26, 2017
Manufacturing has changed dramatically over the last decade. Developments in IT and the internet have enabled companies to transform from regional manufacturers into global, connected enterprises that provide better products at lower costs. These products are designed and engineered by collaborative teams in design centers around the world to take advantage of unique talent pools.
Tags : opentext, eim, solutions, development
     OpenText
By: Genesys     Published Date: Feb 08, 2019
Angesichts der zahlreichen Optionen, die der äußerst dynamische Markt für cloudbasierte Contact Center bietet, ist die Suche nach der richtigen Lösung für Ihr Unternehmen eine Herausforderung. Vergleichen Sie mithilfe der „Ovum-Entscheidungsmatrix für die Auswahl eines cloudbasierten Multichannel-Contact-Centers, 2017–18“ ganz einfach die führenden Anbieter von Contact-Center-Lösungen anhand ihrer Fähigkeit, umfassende Funktionen für das Routing von Anrufen und kanalübergreifenden Kundenservice in der Cloud bereitzustellen. Außerdem erfahren Sie, warum Genesys als „Leader“ eingestuft wurde, der Lösungen für Unternehmen jeder Größe und in allen Branchen weltweit bietet. In der Ovum-Entscheidungsmatrix finden Sie: eine Gegenüberstellung cloudbasierter Contact-Center-Lösungen basierend auf einer Bewertung ihrer Technologieplattformen einen Vergleich der Anbieter anhand ihrer Fähigkeit, kanalübergreifende Kundeninteraktionen zu unterstützen und mittels Analysen Verbindungen zwisch
Tags : 
     Genesys
By: Reputation.com     Published Date: Jun 17, 2016
Following these five steps is the beginning of an effective strategy and system to help you take control of your patient reviews. Your efforts will pay off. In the past several years, hospitals and other care centers with active programs have not only enjoyed increases in their star ratings and search ranking, but have used the feedback to improve patient experience, employee morale, pricing power and revenue.
Tags : 
     Reputation.com
By: Evariant     Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands. Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
By: Evariant     Published Date: Apr 09, 2018
If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly. Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.
Tags : patient experience, call center, improved care continuum, access center, customer experience, patient journey
     Evariant
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