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By: CA Technologies     Published Date: Feb 13, 2015
Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers. It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more of their budgets on IT projects and re-examining the role that IT plays in advising them. IT can either define a new role for itself which embraces this change, or ignore it and risk becoming increasingly irrelevant to the business.
Tags : business environment, strategic environment, collaboration, customer service, it roles
     CA Technologies
By: Oracle     Published Date: Jan 28, 2015
Yesterday the main expectations for the retail CIO were to keep the servers running, desktops patched, and store-based POS systems taking money. Today, the CIO fulfills a more strategic role, one that impacts the organization’s ability to adapt to changing consumer preferences, preserve margins and serve customers. This quick read features 8 strategies CIOs are employing to meet the demands of modern retail, plus tips from leaders at Zenni Optical, C. Wonder and Shop Direct on how to bring them to life.
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     Oracle
By: Great Bay Software     Published Date: Apr 12, 2018
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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     Great Bay Software
By: SAP SME     Published Date: Aug 13, 2015
En los últimos años, las reglas de comercio han cambiado radicalmente y se ha producido una rápida transición hacia un mercado de compradores. Los clientes no solo compran, llevan a cabo una investigación exhaustiva donde comparan precios y condiciones a través de una variedad de puntos de contacto digitales. Los clientes de hoy están educados e informados, y por esto, esperan más de cada compañía con la que hacen negocios, incluso de las de servicios financieros. El nuevo imperativo es el compromiso del cliente – una interacción directa y personal con cada cliente individual, que brinde contenido relevante y oportunidades personalizadas, utilizando datos y tecnología para ganar y retener negocios.
Tags : banca digital, servicios financieros en línea, omnicomercio, plataforma, sistema de comercio, e-commerce, comercio electrónico, ventas en línea
     SAP SME
By: VMware AirWatch     Published Date: Sep 21, 2016
This Event Proceedings document captures key takeaways from discussions at a recent executive dinner in London hosted by VMware. Focused on Digital Workspace emergence in the Financial Services sector, the invitation only event attracted a largely IT executive audience. The event was by invitation only and attracted an audience consisting largely of IT executives from the Financial Services in the United Kingdom. The session saw an open, spirited exchange of views on the state of end user computing initiatives amongst the present banks and insurance organizations. Attendees also discussed the impact of digital transformation initiatives on end user computing, and what this means for CIOs and IT departments in this sector.
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     VMware AirWatch
By: Okta     Published Date: Apr 17, 2017
In today’s computing world, the nature of the network perimeter has changed. The threat of data breaches is growing, and CIOs are faced with the monumental challenge of securing information wherever it resides without interfering with the productivity of the increasingly mobile and connected workforce. In this webinar, we’ll review the current landscape of security challenges and the best ways to address them with Identity as a Service.
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     Okta
By: Genesys     Published Date: Feb 08, 2019
Gracias a la madurez de las plataformas en la nube, hoy las empresas pueden migrar a la nube con total confianza para lograr más agilidad, escalabilidad y menores costos. ¿Cómo puede obtener su empresa estos beneficios? ¿Qué pasos se necesitan para iniciar la inevitable migración a la nube? Escoger al partner correcto garantizará el éxito en la nube. ¿Sabe cómo encontrar al partner que lo ayudará en la migración? Este eBook presenta diez factores clave para tener en cuenta a la hora de migrar a un contact center en la nube. Tener una idea clara de los requerimientos del negocio, de las capacidades de su potencial partner y de la adecuación cultural le proporcionará grandes beneficios y lo ayudará a cumplir sus objetivos en el largo plazo.
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     Genesys
By: Zendesk     Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: AstuteIT_ABM_EMEA     Published Date: Feb 12, 2018
En un momento en que las empresas pretenden emular la agilidad de desarrollo de las compañías de Internet e innovar en mercados muy competitivos, el desarrollo de las aplicaciones se ha hecho cada vez más complejo. Los ingentes códigos fuente monolíticos que tradicionalmente acompañan a las aplicaciones empresariales ralentizan el lanzamiento de nuevos servicios. Además, la dispersión y aislamiento de los equipos de desarrollo y de operaciones dificultan la coordinación. A eso hay que añadirle que los usuarios son cada vez más exigentes y las empresas deben escalar y monitorizar las implementaciones para poder ofrecer una experiencia satisfactoria y un gran rendimiento. Todo ello, desde luego, sin interrumpir los servicios.
Tags : microservicios, evolucion, arquitectura, aplicaciones, modernas
     AstuteIT_ABM_EMEA
By: Oracle     Published Date: Oct 20, 2017
Security has become top of mind for CIOs, and CEOs. Encryption at rest is a piece of the solution, but not a big piece. Encryption over the network is another piece, but only a small piece. These and other pieces do not fit together well; they need to unencrypt and reencrypt the data when they move through the layers, leaving clear versions that create complex operational issues to monitor and detect intrusion. Larger-scale high-value applications requiring high security often use Oracle middleware, including Java and Oracle database. Traditional security models give the data to the processors to encrypt and unencrypt, often many times. The overhead is large, and as a result encryption is used sparingly on only a few applications. The risk to enterprises is that they may have created an illusion of security, which in reality is ripe for exploitation. The modern best-practice security model is an end-to-end encryption architecture. The application deploys application-led encryption s
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     Oracle
By: Workday     Published Date: Jan 31, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Jan 31, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
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     Workday
By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
"Digital transformation is your organisation’s chance to disrupt competition, break into new markets, and stay relevant for the long-term. Read this report to learn how CIOs can successfully drive digital strategy. "
Tags : workday, workforce technology, digital strategy
     Workday
By: Workday     Published Date: Feb 01, 2019
When CIOs and IT leaders have to constantly work to keep disparate systems in line and stitch together data, their ability to support business value is limited. Workday solves that problem. Watch this video to hear how Workday technology improves the daily life of CIOs and their teams. Your IT peers share: What a day in the life looks like for CIOs What new feature adoptions look like on Workday How integrations differ between Workday and competitor platforms
Tags : workday, workforce technology, digital strategy
     Workday
By: SAP SME     Published Date: Dec 10, 2015
La consultora independiente Mint Jutras explica cómo llevar una nueva generación de soluciones de gestión de negocios a la nube puede simplificar su TI, acceso a datos -y cómo trabaja.
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     SAP SME
By: Microsoft     Published Date: May 04, 2010
Software Asset Management (SAM) enables IT leaders to take control of their software inventory and investments across the entire organization. Among the benefits: cost savings, increased agility and accuracy in software procurement, and improved controls to ensure license compliance.
Tags : software asset management, sam, cio, software procurement, inviso, microsoft
     Microsoft
By: OutSystems     Published Date: Apr 01, 2014
This whitepaper examines the scale and complexity of the IT skills issue, focusing on specific areas within the IT departments where the skills issue will impact most, particularly around application development.
Tags : it skills, application development talent, school curriculum, office productivity
     OutSystems
By: Workday Spain     Published Date: Aug 07, 2018
The role of the CIO is currently experiencing vast change and increased attention from the executive team as a leader who can guide a strategic path for how technology can improve business growth. The CIO’s responsibilities once focused almost entirely on selecting and managing technology solutions, but over the past several years the role of IT has shifted to broadly supporting enterprise strategy through technology, including the creation of new digital businesses. CIOs must now be immersed in both business and technology, and ensure that the organisation overall has the right platforms in place to thrive and grow.
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     Workday Spain
By: CA Virtualization/Automation     Published Date: Oct 18, 2010
To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy facilitated by a dynamic data center.
Tags : role automation, driving, data center automation, cloud computing, hybrid, cloud, data center
     CA Virtualization/Automation
By: CA Service Assurance     Published Date: May 23, 2011
IDG Research Services recently conducted a study via the CIO Forum on LinkedIn. The results found that CIOs and IT leaders recognize the business impact of web application performance. It's all about the end user: ensuring customer satisfaction, increasing employee productivity, and lowering IT costs.
Tags : web application performance, cio, end user, idg research services, linkedin, it leaders, ca technologies, customer satisfaction
     CA Service Assurance
By: HP - Enterprise     Published Date: Nov 19, 2008
While investments to secure the enterprise continue to rise, breaches into company systems and data are skyrocketing. These cyber crimes are consistently debilitating organizations operations, reputations and ultimately, viability. Today’s CEOs are demanding aggressive strategies to protect their business. CIOs and CSOs are working together to employ proven Business Software Assurance approaches across the enterprise to stay ahead of constant threats.
Tags : business risk, security, application security, audit, risk, vulnerabilities, fortify, fortify software
     HP - Enterprise
By: BMC     Published Date: Jan 05, 2012
Find out what the future of cloud means for IT organizations, tech businesses and for the CIOs who have to make information technology work.
Tags : bmc, cloud, cio, cto, hardware, operations, business operations, productivity
     BMC
By: Enterprise Mobile     Published Date: Sep 30, 2013
: Interested in knowing what CIOs and other IT executives really think about the future of enterprise mobility? Enterprise Mobile uncovers the results of a survey conducted to assess the business impact of enterprise mobility based on input from technology leaders. The webinar provides tips to prepare for the future of enterprise mobility, secrets to removing barriers to mobile strategy implementation, and shares trends around how other companies are embracing mobile security.
Tags : mobility-as-a service, managed mobility services, byod, bring-your-own-device, enterprise mobile, mobility, enterprise mobility, mobile strategy
     Enterprise Mobile
By: CA Technologies     Published Date: Jun 04, 2015
"As empresas que dependem muito da TI para prestar serviços aos clientes são movidas constantemente pelas pressões do mercado para desenvolver e lançar novas funções de software que atendam às exigências cada vez maiores. Facilitar a colaboração entre o desenvolvimento e as operações de TI e colocar o aplicativo no mercado mais rapidamente e com maior qualidade são fundamentais para o sucesso dos negócios. Este resumo da solução apresenta informações sobre o movimento do DevOps, por que ele é importante e como é possível cruzar o abismo para melhorar a colaboração e gerar rapidamente valor para a empresa. Você aprenderá como as soluções da CA Technologies para DevOps otimizarão seu portfólio de tecnologias de TI em um ritmo de versões mais previsível e rápido, permitindo confirmar os resultados de cada fase do ciclo de vida do software que sejam positivos para a empresa."
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     CA Technologies
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