cios

IDC, la agencia de inteligencia de mercados de TI, realizó un estudio global entre más de 3500 líderes de TI de todo el mundo y descubrió que empresas de todos los niveles están planteándose modelos de PC Lifecycle as a Service para reducir costes, acortar los ciclos de renovación y adquirir mejores equipos para sus empleados. Dell PC as a Service (PCaaS) combina hardware, software, servicios durante el ciclo de vida y financiación en una única solución todo en uno, a un único precio predecible por puesto al mes, proporcionada por Dell Financial Services. Obtenga más información sobre las soluciones Dell con tecnología Intel®.

The transition to autonomous is all around. Its capability for problem-solving has never been seen before. Its potential for creating business value from algorithms and data makes it the next big frontier for business leaders. Two industry experts have discussed Oracle Autonomous Data Warehouse Cloudand what it can help organisations achieve. Talking about innovation, security and efficiency, they put the casefor an autonomous future.

Learn the top 10 questions that CIOs should be asking about enterprise mobility and see how an effective mobile strategy will transform your business when data has no boundaries.

During the course of research efforts in the all-flash array (AFA) space, IDC is still encountering IT executives, particularly CIOs and CFOs, who have an outdated perspective on relevant cost metrics for comparing all-flash solutions with legacy hard disk drive (HDD)–based systems. In IDC's view, flash is an absolute requirement for performance reasons in any 3rd Platform computing environment. While most understand the need for flash performance, there is still a subset that does not view the broader use of flash in the enterprise as cost effective

Polycom's introduction of H.264 High Profile allows CIOs to meet budget challenges and power more visual communication with fewer resources, thus limiting or avoiding costly network upgrades.

Modern Marketing is Powered by Marketing Automation Join thousands of marketing professionals who have already secured executive buy-in and are benefiting from the power of marketing automation. This guide offers a look into the mind of an exec: what keeps them up at night, how do they view the marketing department, and how can marketing automation address their concerns. Use this guide to get a better understanding of what is Revenue Performance Management and the Two questions keeping your CEO awake at night. Also included are conversation starters you can have with your CEO and separate ones for CFOs and CIOs.

To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive. A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.

To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive. A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.

Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.

Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. This white paper discusses the method of selecting new technologies for today's needs, CIOs strategic role and more.

In this white paper, you will find out how to: Consolidate to drive enterprise visibility and standardization Enable intuitive, approachable and business friendly IT Automate to accelerate IT responsiveness and innovation

IT departments are under constant pressure to do more with less. Now, as well as keeping the lights on, they are expected to deliver projects that create real business value. As more businesses use digital technologies to disrupt their markets, this pressure is intensifying. Infrastructure as a service (IaaS) is evolving against this background. Initially, it caught CIOs’ attention because it helped them cut costs. Today, IaaS underpins organizations’ agility in the face of disruption and drives innovation-led growth.

CISOs recognize the risk threats such as phishing, fake antivirus (AV), and search engine poisoning bring, and are anxious to invest in web security technology to safeguard users. Unfortunately, it’s not so easy. Many security executives are struggling to answer questions about the most effective approach. This ESG white paper from BlueCoat explains why some CIOs are struggling to manage security in an increasingly complex and mobile landscape, and offers advice for what they should be looking for in web security.

CISOs recognize the risk threats such as phishing, fake antivirus (AV), and search engine poisoning bring, and are anxious to invest in web security technology to safeguard users. Unfortunately, it’s not so easy. Many security executives are struggling to answer questions about the most effective approach. This ESG white paper from BlueCoat explains why some CIOs are struggling to manage security in an increasingly complex and mobile landscape, and offers advice for what they should be looking for in web security.

Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend.

Technological advances are transforming the way we connect, disrupting the status quo and creating huge turbulence. Industries are converging, and new opportunities and threats are emerging, as never before. So how are CIOs managing their way through the mayhem? In the first installment of our latest C-suite Study, we interviewed 5,247 top executives to find out what they think the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report delves more deeply into the views of the 1,805 CIOs who contributed to our research – and what the IT gurus of the most successful enterprises do differently.

A solução de gestão empresarial - ERP- ajuda a indústria a operar mais eficientemente, gerenciar redes de fornecimento mais efetivamente, melhor atraindo e retendo clientes. A maioria na indústria também acha que a empresa com a solução de gestão empresarial na nuvem (cloud ERP) resulta em melhores êxitos nos negócios por causa da facilidade de uso, em qualquer lugar a qualquer momento, facilitando negócios globais.

QAD anticipa los problemas que pueden afectar a sus clientes y provee soluciones antes de que se den cuanta de que tienen un problema. Nos aseguramos de que nuestro producto no solo se ocupe de los principales retos si no que recomendamos soluciones para sus problemas, aparte de nuestras soluciones y servicios. Nuestro objetivo es ayudar a nuestros clientes a formar la Empresa Efectiva.

Moving workloads from an on-premise software-defined data center to the cloud is an extremely stressful time for CIOs. But with the powerful IBM-VMware alliance, businesses can now extend their VMware workloads from on-premises environment to the IBM® Cloud within hours, not weeks.

In this video, Matt Cain, Vice President and lead e-mail analyst at Gartner, outlines some of the options available to CIOs, including running hybrid e-mail environments with tried and tested services delivered from the cloud but the Exchange server remaining onsite. Matt also discusses where Office 365 currently meets the needs of enterprise customers and where third-party services should be considered to augment its functionality in key areas.

209 millones de dólares son los beneficios que los cibercriminales obtuvieron del Ransomware en sólo los primeros tres meses de 2016

Las empresas de servicios públicos, en respuesta a las presiones competitivas y de los clientes, se están embarcando rápidamente en el cambio hacia la digitalización. Y si bien muchas apenas están comenzando este recorrido, otras están muy avanzadas en el proceso, experimentando con diferentes tecnologías con la esperanza de impulsar las innovaciones para que sean más ágiles, competitivas y rentables dentro de la industria.

in importar cuál es tu negocio o el horario de atención, tu puerta siempre está abierta. Los clientes de hoy en día hacen preguntas a cualquier hora del día o de la noche y esperan recibir una respuesta, pero no esperan mucho tiempo. Ese hecho representa un reto para la mayoría de los negocios: ¿cómo prever qué canales necesitará o querrá tener un cliente y cómo determinar si esos canales son eficaces para su organización? En pocas palabras: sí, es necesario. Y esta guía tiene el propósito de ayudarle a explorar ese hecho. Para los clientes es importante poder contactar a una compañía de varias maneras y dan por hecho que cada interacción sigue el hilo de la anterior y de la siguiente. Más información sobre la solución omnicanal con Zendesk.

Actualizaciones, actualizaciones, actualizaciones. Todo el mundo las hace, de modo que pregúntese: ¿debería también su negocio actualizar sus sistemas? Parece como si siempre hubiera una versión más reciente, o un mejor tipo de software. Es cierto que la implementación de sistemas nuevos y mejorados puede ayudar a su negocio a crecer y ahorrarle dinero, pero también es importante saber si de verdad merece la pena hacer la transición al nuevo software. Zendesk recientemente le encargó a Forrester Consulting que realizara un estudio para evaluar el impacto financiero de Zendesk en las organizaciones. Forrester entrevistó a cinco clientes y realizó un análisis financiero. En ese estudio, Forrester expone los beneficios y los costos de la familia de productos de atención al cliente de Zendesk, con resultados que indican que hay beneficios de más de $3,8 millones.

"El cliente siempre tiene la razón" es una frase que Zendesk se toma muy en serio. ¿Qué es lo que el cliente necesita y desea? Esa es la idea esencial de todo lo que Zendesk hace. Sean las compañías pequeñas que tratan de crecer rápidamente y establecer su marca, o las grandes empresas que procuran conservar la lealtad de sus clientes, el objetivo de Zendesk es facultar a los negocios para que ofrezcan atención impecable a escala, estén presentes en los canales que sus clientes prefieren, y apliquen los datos y análisis en las interacciones con el cliente. En este eBook, descubrirás cómo las organizaciones como NatureBox, Uber e Instacart usan Zendesk de forma innovadora para crear experiencias del cliente sencillas y perfectas. También leerás acerca de: ? Ofrecer soporte omnicanal y personalizado a escala ? Personalizar y administrar fácilmente las operaciones de soporte ? Administrar flujos de trabajo avanzados para maximizar la productividad ? Conocer las perspectivas de los cliente