cios

Las redes definidas por software (SDN) en la WAN permiten reducir los costes gracias al aumento de la eficacia operativa, una mayor velocidad a la hora de crear servicios, y servicios de redes diferenciados y personalizados.

The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-serv ice leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service,every single day.

As more enterprises adopt technologies such as cloud, mobile, and analytics to help achieve strategic competitive advantage, CIOs and IT managers must support business-critical processes at a very high level across the enterprise. At the same time, IT organizations must manage complex hybrid IT infrastructures that include both cloud and on-premises technologies from multiple vendors and support providers. IDC believes that to tackle these challenges, IT organizations should look to support providers for comprehensive offerings to help optimize IT operations and improve the efficiency of IT service delivery. In addition, IDC recommends that IT organizations looking to manage rapid change in today’s IT landscape consider support providers with a record of innovative support services and a focus on advanced technology in support delivery.

IT executives are in one of the most dynamic, challenging business environments of all time. The business expects speed; the IT function strives to keep up while pursuing innovation and efficiency. Many CIOs recognize that cloud is a possible solution to achieving both but they are uncertain about the best way to get there. Whether your company seeks to modernize IT, fuel innovation or accelerate growth, you’ll find that by identifying the most appropriate cloud journey for your organization, you can determine the best potential entry points to cloud migration as well as identify, prepare and prevent possible roadblocks. And, you’ll discover how the right cloud platform and partner can enable your success by leveraging different layers of the cloud to reach your desired business outcomes—and ultimately achieve true business transformation.

The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.

Network performance management tools can drive operational efficiency and improve network uptime, but many network managers haven’t adopted such tools. The potential benefits of a performance management tool are substantial, but network managers must make a business case for such investment. This white paper reveals why network operations teams should invest in network performance management solutions, and how they can justify to IT management and CIOs that the tool will deliver a substantial return on investment, along with improving IT’s ability to support business goals.

This white paper explores how CIOs and business leaders need to think much more broadly about how their technology fits into a global network of services due to the rise of cloud infrastructure, software as a service, the global data foot­print, and mobile apps.

A Fertimig Fertilizantes vem crescendo a passos largos desde a sua fundação, em 2003. Para manter o ritmo e cumprir sua agressiva meta de crescimento, em 2015, a empresa implementou o SAP S/4 HANA Simple Finance. Com o novo sistema de gestão, a companhia automatizou processos, adotou as melhores práticas de mercado e de governança, otimizou resultados e estabeleceu bases sólidas para o crescimento sustentável de seus renegócios.

Para atender a essas demandas, empresas de todos os tipos — não apenas gigantes digitais e concorrentes com bolsos cheios — certamente precisam de acesso instantâneo a dados relevantes. Elas ambém precisam, entretanto, da capacidade de esponder imediatamente aos insights que esses dados revelam. Em utras palavras, as organizações precisam fazer negócios “no calor do momento”. Isso é tão verdadeiro para as pequenas e médias empresas (PMEs) quanto para empresas de qualquer outro tamanho hoje em dia. Todas as empresas — e as que crescem rapidamente em especial — precisam de insights operacionais, de cadeia de suprimentos, de vendas e de nventário na ponta dos dedos para tomar as melhores decisões, garrar oportunidades ocultas, antever problemas e satisfazer clientes.

A transformação digital está diretamente relacionada à mudança em curso da economia digital, que se traduz na interconexão em tempo real de indivíduos, empresas e sociedade, com respaldo da tecnologia. Pense nos recursos avançados que estão modificando a natureza dos negócios: » Hiperconectividade –decorrente das comunicações a qualquer hora e lugar. » Poder computacional ilimitado, disponibilizado pelas diversas plataformas. » Computação em nuvem, com acesso facilitado a softwares e serviços hospedados. » Proliferação de sensores e dispositivos móveis, que oferecem novas e contínuas fontes de informação, bem como meios de acessá-las. » Avanços na segurança cibernética, que garantem acesso confiável e uso de informações essenciais, minimizando vulnerabilidades internas e externas.

A transformação digital está diretamente relacionada com a mudança em curso da economia digital, que se traduz na interconexão em tempo real de indivíduos, empresas e sociedade, com suporte da tecnologia. Pense nos recursos avançados que estão modificando a natureza dos negócios: » Hiperconectividade – decorrente das comunicações em qualquer tempo e lugar » Poder computacional ilimitado, disponibilizado pelas diversas plataformas » Computação em nuvem, com acesso facilitado a software e serviços hospedados » Proliferação de sensores e dispositivos móveis, que oferecem novas e contínuas fontes de informação, bem como meios de acessá-las » Avanços na segurança cibernética, que garantem acesso confiável e uso de informações essenciais, minimizando vulnerabilidades interna e externa

Se você é líder de negócios, de RH ou de tecnologia com visão de futuro, ou profissional de RH com diversos desafios imediatos, o SAP® SuccessFactors® pode ajudá-lo a simplificar o RH, motivando seu pessoal e gerando resultados para a empresa.

Estamos no despontar da próxima grande transformação ecnológica, onde tudo está conectado e os softwares são parte de nossas vidas. Essa mudança traz novas oportunidades e novos desafios. O ciclo de inovação está de 5 a 10 vezes mais rápido e as empresas somente poderão ser competitivas caso a complexidade seja reduzida, os negócios sejam reinventados e os dados sejam utilizados para geração de valor para clientes e investidores. Com o SAP S/4HANA, você pode agora viabilizar uma empresa digital e conduzir essa geração de valor.

Security has become top of mind for CIOs, and CEOs. Encryption at rest is a piece of the solution, but not a big piece. Encryption over the network is another piece, but only a small piece. These and other pieces do not fit together well; they need to unencrypt and reencrypt the data when they move through the layers, leaving clear versions that create complex operational issues to monitor and detect intrusion. Larger-scale high-value applications requiring high security often use Oracle middleware, including Java and Oracle database. Traditional security models give the data to the processors to encrypt and unencrypt, often many times. The overhead is large, and as a result encryption is used sparingly on only a few applications. The risk to enterprises is that they may have created an illusion of security, which in reality is ripe for exploitation. The modern best-practice security model is an end-to-end encryption architecture. The application deploys application-led encryption s

A new industrial revolution is barreling ahead, fueled by the Internet of Everything, social media, and cloud computing - bringing about fundamental changes in the way that we live and act. CIOs today are in a unique position to utilize technology to create business value and opportunity. This requires a careful balance of the traditional skills of the CIO, managing the data center infrastructure while driving business strategy and impacting the customer experience. The Dell EMC PowerEdge server systems are the CIO’s key tools in this transformation. They are the bedrock of the modern data center – providing scalable system architectures that ensures control of the IT lifecycle while delivering a cyber-resilient environment. Intel Inside®. New Possibilities Outside.

La transformación digital se ha convertido en una imperativa comercial, ya que la mayoría de los aspectos de la participación económica se han vuelto digitales. En todo el mundo, las empresas y los organismos gubernamentales están rediseñando sus infraestructuras de tecnología para mantenerse a la par de las exigencias de los clientes, impulsar la innovación y seguir siendo competitivos en una economía digital en constante evolución. Una encuesta reciente de PwC destacó que el 45 % de los ejecutivos del negocio y de TI de 51 países identifica como una prioridad máxima el aumento de los ingresos por medio de la transformación digital1. El éxito en este panorama digital acelerado requiere que las empresas transformen sus infraestructuras de TI para alcanzar nuevos niveles de flexibilidad y de capacidad de respuesta. Al mismo tiempo, los equipos de TI deben lograr un equilibrio entre mantener los aspectos principales del negocio mientras invierten en nuevas innovaciones de negocios y de

Digital transformation is top of mind for CIOs and business leaders for clear and practical reasons. It offers an opportunity to create new revenue streams and meet changing customer demands, as well as a way to address the rise of digital insurgents trying to hijack core markets.

A medida que las empresas se someten a la transformación digital (DX), se están moviendo hacia nuevos modelos de negocios que reconocen los datos como un recurso estratégico clave para potenciar las aplicaciones e impulsar las decisiones de negocios. Para lograr esto, es necesario transformar los datos que las organizaciones recolectan y administran en un valioso recurso de capital denominado “capital de datos”. La infraestructura y las cargas de trabajo tradicionales de TI no están diseñadas para impulsar la creación del capital de datos. La escala de los datos que se deben capturar, almacenar, proteger y poner a disposición para su uso, además de las necesidades de las aplicaciones de última generación (NGA) que las organizaciones de TI desarrollan para impulsar la creación del capital de datos, va más allá de las funcionalidades de la infraestructura tradicional en las áreas de rendimiento, escalabilidad, disponibilidad, flexibilidad y capacidad de administración. Para cumplir con e

IDC, la agencia de inteligencia de mercados de TI, realizó un estudio global entre más de 3500 líderes de TI de todo el mundo y descubrió que empresas de todos los niveles están planteándose modelos de PC Lifecycle as a Service para reducir costes, acortar los ciclos de renovación y adquirir mejores equipos para sus empleados. Dell PC as a Service (PCaaS) combina hardware, software, servicios durante el ciclo de vida y financiación en una única solución todo en uno, a un único precio predecible por puesto al mes, proporcionada por Dell Financial Services. Obtenga más información sobre las soluciones Dell con tecnología Intel®.

Para mantenerse al día del crecimiento de la movilidad del negocio sin sucumbir a los riesgos potenciales, el equipo de TI debe ser capaz de afrontar de manera eficaz problemas complejos, desde el aprovisionamiento de servicios y la adquisición de dispositivos hasta la supervisión de la seguridad. ¿Por qué? Los trabajadores de la información necesitan acceso a información a menudo confidencial en una amplia variedad de dispositivos y aplicaciones de empresa desde donde estén. En otras palabras, las políticas de seguridad y privacidad que no obstaculicen la productividad del usuario final facultarán a los trabajadores y aumentarán su rendimiento. Descargue este documento técnico para obtener más información acerca de las soluciones Dell con tecnología Intel®.

Today’s IT leaders don’t have the time nor the resources to effectively respond to the needs of their ever-demanding workforce. It’s time for CIOs to stop running the IT department and start transforming the business; only through transforming the way in which they deploy and service the workforce can CIOs accomplish this paramount task. Organizations must now embrace a future that improves the workforce experience in order to offload cumbersome and time-intensive tasks. With IT becoming more integrated and a strategic partner to the lines of business (LOBs), offloading and embracing new technologies that enable employee experience is a logical step. In September 2018, Dell commissioned Forrester Consulting to evaluate the effectiveness of PC-as-a-service (PCaaS) and the appetite of organizations to use PCaaS. Forrester conducted five interviews with IT decision makers, with knowledge of desktop infrastructure, or those who had responsibility with PC life cycle services to explore this

The transition to autonomous is all around. Its capability for problem-solving has never been seen before. Its potential for creating business value from algorithms and data makes it the next big frontier for business leaders. Two industry experts have discussed Oracle Autonomous Data Warehouse Cloudand what it can help organisations achieve. Talking about innovation, security and efficiency, they put the casefor an autonomous future.

Most CIOs today understand that digital transformation initiatives can help streamline business process; boost ef?ciency; increase competitiveness; and, broadly, help their organization become disruptive over the long term. Some of the transformation initiatives under way—even in many pace-setting companies—are struggling to manage the exponential explosion of unstructured data and the associated heightened compliance and security demands, however. Fortunately, new solutions that tap arti?cial intelligence (AI) can extract hidden insights from unstructured data, such as documents, images, videos, and audio ?les. AI is also helping automate many of the labor-intensive processes used to classify, organize, and analyze unstructured content

Den meisten CIOs ist heute bewusst, dass Initiativen zum digitalen Wandel dazu beitragen können, Geschäftsprozesse zu optimieren, die Ef?zienz zu steigern und die Wettbewerbsfähigkeit zu erhöhen. Auf lange Sicht initiieren sie dadurch die Modernisierung und Zukunftsorientierung des Unternehmens. Einige der laufenden Transformationsinitiativen – auch in vielen wachstumsstarken Unternehmen – haben mit der Problematik zu kämpfen, den explosionsartigen Anstieg von unstrukturierten Daten zu verwalten und den damit verbundenen höheren Compliance- und Sicherheitsanforderungen gerecht zu werden. Zum Glück können neue Lösungen, die künstliche Intelligenz (KI) einsetzen, nicht genutzte Informationen aus unstrukturierten Daten extrahieren, beispielsweise aus Dokumenten, Bildern, Videos und Audiodateien. KI trägt auch dazu bei, viele der zeitaufwendigen Prozesse zur Klassi?zierung, Organisation und Analyse unstrukturierter Daten zu automatisieren.

Learn the top 10 questions that CIOs should be asking about enterprise mobility and see how an effective mobile strategy will transform your business when data has no boundaries.