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By: Samanage     Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Tags : samanage, service desk, asset management, itsm, it service management, itsm, itsm solutions, itsm tools
     Samanage
By: Interactive Intelligence     Published Date: Apr 23, 2014
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new “Cloud First” policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
Tags : interactive intelligence, cloud communications, cloud, cloud solutions, government, cloud providers, business process automation, contact center
     Interactive Intelligence
By: IBM     Published Date: Apr 22, 2014
This ebook presents an overview of the B2B integraiton landscape: its challenges, its opportunities, and the approaches that leading organizations follow in developing a robust and scalable EDI solution. It also summarizes the IBM B2B Cloud Services offering, with real-world examples of how companies are leveraging the IBM Cloud to excel amid escalation global complexity, demand volatility and new customer requirements.
Tags : ibm, b2b, b2b cloud integration, cloud, optimization, value chain, edi solution, ibm cloud
     IBM
By: Silver Peak     Published Date: Apr 18, 2014
Gartner has published its latest Magic Quadrant for WAN Optimization. Be among the first to get complimentary access to this new report now! Silver Peak is leading the way into a new era of software-defined WAN optimization. Now more than ever, organizations like yours depend on the wide area network to connect their data centers, branch offices and the cloud. They see that better network performance means better bottom-line results, and Silver Peak gives them the most comprehensive and flexible options for network acceleration, and the most innovative approach to the next-generation WAN.
Tags : wan optimization, silver peak, gartner, software-defined, wide area network, data centers, next-generation wan, netowork acceleration
     Silver Peak
By: IBM     Published Date: Apr 18, 2014
Infrastructure matters. Today’s business environment is increasingly dominated by mobile and cloud-based platforms, and by the skyrocketing volume of new data. And with 70 percent of the average organization's IT budget being spent on operations and maintenance, infrastructure must be simplified, adaptive and responsive. Those are the characteristics of the software defined environment: IBM’s optimized, customized, virtualized IT platform designed to replace systems that assign server, storage and network resources manually. This eBook serves as an essential introduction to SDEs: what they are, and why your organization needs them now more than ever.
Tags : ibm, software defined environments, sde, it infrastructure, workloads, it operations, optimization, software
     IBM
By: EMC     Published Date: Apr 16, 2014
EMC provide the top reasons why customers choose EMC VSPEX Private Cloud.
Tags : emc, vspex, cloud, server, next generation
     EMC
By: EMC     Published Date: Apr 16, 2014
EMC provide the top reasons why customers choose EMC VSPEX Private Cloud
Tags : emc, vspex, cloud, server, next generation
     EMC
By: EMC     Published Date: Apr 16, 2014
EMC provide the top reasons why customers choose EMC VSPEX Private Cloud
Tags : emc, vspex, cloud, server, next generation
     EMC
By: EMC     Published Date: Apr 16, 2014
EMC provide the top reasons why customers choose EMC VSPEX Private Cloud
Tags : emc, vspex, cloud, server, next generation
     EMC
By: EMC     Published Date: Apr 16, 2014
EMC provide the top reasons why customers choose EMC VSPEX Private Cloud
Tags : emc, vspex, cloud, server, next generation
     EMC
By: Windstream     Published Date: Apr 03, 2014
Done correctly, organizations should gain several advantages from server virtualization and cloud computing that will improve their overall ROI: less CAPEX spending, greater flexibility and scalability, more security options and overall savings.
Tags : windstream, convergence, mobility, unified communications, mobile enterprise, private clouds, hybrid cloud
     Windstream
By: ServiceNow     Published Date: Mar 26, 2014
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds
Tags : cloud, slef-service, customer experience, on-demand services
     ServiceNow
By: HP Enterprise Services     Published Date: Mar 25, 2014
HP helped plan and deliver secure, next generation infrastructures for Kraft Foods Inc.’s launch as two independent public companies. Read how this fast-paced drive toward business agility through client virtualization and a versatile cloud architecture lowered operational costs, increased efficiencies, and improved resource control; giving the two giant “start-ups” the ability to be immediately productive.
Tags : disaster recovery, business continuity, recovery services, resiliency services, recovery-as-a-service, cloud continuity, security
     HP Enterprise Services
By: HP Enterprise Services     Published Date: Mar 24, 2014
HP helped plan and deliver secure, next generation infrastructures for Kraft Foods Inc.’s launch as two independent public companies. Read how this fast-paced drive toward business agility through client virtualization and a versatile cloud architecture lowered operational costs, increased efficiencies, and improved resource control; giving the two giant “start-ups” the ability to be immediately productive.
Tags : disaster recovery, business continuity, recovery services, resiliency services, recovery-as-a-service, cloud continuity, security
     HP Enterprise Services
By: HP Enterprise Services     Published Date: Mar 24, 2014
Today’s complex, rapidly changing IT environments require dynamic continuity programs. Your peers are reassessing both the service provider model and the internal alternative for business continuity. It’s time to learn the ins and outs of enterprise-class cloud-based continuity. Examine how traditional IT operations can be recovered to the cloud. Explore the requirements of the disaster-recovery-as-a-service model. Understand the key issues to evaluate when considering a cloud-oriented approach to disaster recovery.
Tags : disaster recovery, business continuity, recovery services, resiliency services, recovery-as-a-service, cloud continuity, security
     HP Enterprise Services
By: ClickSoftware     Published Date: Mar 20, 2014
Learn how leveraging the cloud to optimize field workforce management improves the experiences of your customers while also lowering operational costs.
Tags : cloud, communication, customer services, process visibility, mobile workforce management
     ClickSoftware
By: IBM     Published Date: Mar 20, 2014
IBM SmartCloud Workload Automation is a sophisticated, cloud-enabled solution that unifies disparate applications and business processes to help organizations achieve superior efficiency and availability while leveraging the flexibility and scalability of cloud computing.
Tags : ibm, ibm software, optimize workloads, the cloud, cloud computing, big data, data management, data center
     IBM
By: webmechanix     Published Date: Mar 19, 2014
Introducing ETO Cloud for Government Agencies. Interoperable case management software designed to deliver better results by connecting people, programs, and services. Learn how it can put you in control of your organization’s data and help you produce measurable change in the communities you serve.
Tags : interoperability, case management software, eto software, human services software, workforce reporting, workforce development software, workforce development, wia reporting software
     webmechanix
By: Arbor     Published Date: Mar 13, 2014
For hosting and cloud service providers, learn how to secure your data and seize those opportunities of generating more revenue.
Tags : arbor, frost and sullivan, arbor networks, ddos protection, hosting providers, cloud providers, cloud service, attack trends
     Arbor
By: Logicalis     Published Date: Mar 12, 2014
The buzz around the cloud is very real. It offers considerable business agility, cost efficiencies and service improvements to IT managers. What the buzz doesn’t tell you is that getting to the point where the cloud brings these benefits to your organization isn’t easy. So the real question becomes: What do you need to keep in mind when integrating cloud computing into an IT strategy?
Tags : logicalis, cloud strategy, high efficiency data, itsm, security needs, security
     Logicalis
By: Intralinks     Published Date: Mar 12, 2014
In the age of Edward Snowden and the NSA, there are increasing concerns about data privacy and especially where best to keep data secure. The prevalence of cloud computing and cloud-based storage and collaboration services is only exacerbating these concerns. Many organizations are confused about regulations that protect data in different countries and jurisdictions, and don’t know what steps to take to ensure their cloud collaboration vendor can provide adequate safeguards. While pushback and reform efforts are evolving, the reality is that companies must operate within the law. Deciding where to house your data and how to move it is an exercise in understanding the relevant legal regimes and the application of risk analysis in the decision making process. This white paper will examine those elements with regard to cloud-based storage and processing.
Tags : data privacy, technology, data, security, safeguards, cloud computing
     Intralinks
By: Webroot Inc     Published Date: Mar 05, 2014
In this paper we will look at factors favoring cloud and SaaS solutions in general, reasons why secure web gateways in the cloud can provide better security than appliances and local servers, and how the Webroot Web Security Service can maximize security and minimize costs using a cloud-based architecture.
Tags : web threat, security, could, saas solutions, webroot
     Webroot Inc
By: IBM     Published Date: Feb 27, 2014
According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is not just about cutting costs and driving efficiency—cloud fuels growth.
Tags : cloud, ibm, applied insights, oxford economics
     IBM
By: Smarsh     Published Date: Feb 27, 2014
More organizations are deploying and migrating their information archiving to the cloud. In this report, The Radicati Group provides an overall market evaluation of 10 leading Cloud archiving providers, tips for selecting an information archiving solution and the opportunities and challenges that compliance, IT and legal professionals experience when choosing an information archiving platform.
Tags : compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod
     Smarsh
By: Plex Systems     Published Date: Feb 26, 2014
Cloud is the perfect solution for food and beverage processors looking for an extremely safe and secure ERP system. Plex ERP is quickly becoming the preferred choice for food and beverage processors with security and availability concerns.
Tags : cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity
     Plex Systems
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