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By: KPMG     Published Date: Jul 11, 2018
Despite multi-billions of investment, only a small number of UK firms succeed in making customer experience a source of value. How can you join them and get CX investments flowing through to your bottom line? Read this report to understand: • how CX leaders are reappraising organisational structures to get closer to the customer • what four key principles they follow to build a connected customer experience • how they are using events in customers’ lives to drive innovation and set new standards in customer experience • how the connections enabled by CX platforms work as a springboard for success.
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     KPMG
By: Citrix Systems     Published Date: Jul 28, 2015
Organizations are looking to SDN to improve network agility by incorporating network automation in cloud computing platforms. So far the focus of SDN has been on L2-L3 switching and routing services. However applications don’t just need network connections. They also need L4-L7 network services.
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     Citrix Systems
By: Scalebase     Published Date: Feb 19, 2013
This white paper examines how to scale MySQL databases to handle more users, more connections and more data without re-writing apps or re-architecting the database.
Tags : mysql, databases, users, data distribution, improve, performance
     Scalebase
By: Riverbed     Published Date: Apr 12, 2017
AWS makes it simple to set up cloud-based resources. But do you have secure, high-capacity, high-performance connectivity to and between AWS cloud instances? That’s where Riverbed comes in. Riverbed’s SD-WAN solution enables cloud migration and performance, all managed via quick and simple workflows. Register for the upcoming webinar to experience a fundamentally new approach to networking, with real users sharing their experience in addition to a joint customer, OpenEye that has saved time and money by utilizing this approach to cloud networking. OpenEye Scientific Software leveraged Riverbed SteelConnect to very quickly and easily establish secure connections to and between AWS VPCs, saving hours of network administration time.
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     Riverbed
By: Visier     Published Date: Jul 08, 2014
Global competition for talent, outsourcing labor, compliance legislation, remote workers, aging populations – these are just a few of the daunting challenges faced by HR organizations today. Yet the most commonly monitored workforce metrics do very little to deliver true insight into these topics. Leaders need to graduate from metrics to analytics, surfacing the important connections and patterns in their data to make better workforce decisions.
Tags : visier, workforce analytics, hr metrics, planning
     Visier
By: Equinix     Published Date: Oct 27, 2014
Connections are great. Having a network to connect to is even better. Humans have been connecting, in one form or another, throughout history. Our cities were born from the drive to move closer to each other so that we might connect. And while the need to connect hasn’t changed, the way we do it definitely has. Nowhere is this evolution more apparent than in business. In today’s landscape, business is more virtual, geographically dispersed and mobile than ever, with companies building new data centers and clustering servers in separate locations.
Tags : data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity
     Equinix
By: U.S. Cellular     Published Date: Aug 23, 2016
Primary internet connections fail for a variety of reasons: severe weather, downed poles and lines or simply heavier than usual network congestion. Business continuity solutions provide businesses with back-up internet access via a cellular network when primary Wide Area Network (WAN) connections fail or are over-loaded. These solutions enable businesses to: Maintain seamless, uninterrupted access to the internet Process credit card transactions Access to important information stored online This paper will provide an overview of business continuity solutions, examples of in-use scenarios and a path to adoption in an easy to understand and digestible way. Download now.
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     U.S. Cellular
By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
Tags : ibm, ibm institute for business values, telecommunications, customer experience, communications service providers, csp, customer relationship, customer experience/engagement
     IBM
By: IBM     Published Date: Jul 27, 2016
IBM i2 Enterprise Insight Analysis helps analysts and investigators turn large data sets into comprehensive intelligence, in near real-time. With the help of advanced analytics and visual analysis capabilities, analysts can uncover hidden connections, patterns and trends buried in disparate data. Equip analysts and those on the front line with the tools they need to generate actionable intelligence, with mission critical speed.
Tags : ibm, cyber threat analysis, ibm i2 enterprise insight analysis, cyber security, business intelligence, security
     IBM
By: Comcast Business     Published Date: Apr 11, 2017
Population health initiatives are helping to lower healthcare costs and improve quality. As a result, 85% of hospitals reported strong or total commitment to population health. This year, hospital readmissions should be a top priority.
Tags : healthcare, initiative, patient to provider, readmission, comcast
     Comcast Business
By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
Tags : customer, service, operations, optimization
     LogMeIn
By: Monetate     Published Date: Jun 15, 2018
Personalisation for retail customers has advanced well beyond segmentation to include real one-to-one connections made in real-time. not only are consumers expecting hyper-personalized experiences across all touches, but companies who are able to implement them are seeing unprecedented growth and a new level of customer loyalty. This essential guide walks you through personalisation from the nuts and bolts of what it can do, through 5 levels of implementation that businesses can use to benchmark their path to increased revenue. In the guide you’ll learn: • The latest advancements in personalisation technology and what companies can expect to gain with implementation. • Four myths about personalisation that may be holding your company back. • Tips for getting started and 5 benchmarking levels to help you create a personalisation roadmap for your company. • Eight questions to ask when shopping for a personalisation partner that will help you ensure you are getting the right tools a
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     Monetate
By: PwC     Published Date: Jun 03, 2019
Simple things. Smart connections. Big payoff. The IoT is transforming everyday objects into a vast ecosystem of information that will improve business operations. The tools you use to run your business are probably not communicating with each other. But what if they could? What if you could harness the power of connectivity and data to reduce costs, increase efficiency, and create better experiences for your customers, partners, and employees? In a recent survey, 81 percent of executives said the IoT is one of the most important technologies for their organization. Shouldn’t it be your company’s? Learn more in this report.
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     PwC
By: Workplace by Facebook     Published Date: Jun 24, 2019
From Internal Communications to Internal Connections. It’s time to stop thinking about delivering internal communications and start thinking about creating internal connections. When people are connected, you can deliver a truly effective comms strategy that enables collaboration, builds culture and gets the right message to the right people at the right time. 77% of Comms leaders agree that their company is more efficient when people are more connected. 79% believe that building meaningful relationships at work is important. This guide will walk you through a 9-step strategy for creating connected communications in your organization with ease and speed. Download now to find out more.
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     Workplace by Facebook
By: Visier     Published Date: Jan 25, 2019
Global competition for talent, outsourcing labor, compliance legislation, remote workers, aging populations—these are just a few of the daunting challenges faced by HR organizations today. Yet the most commonly monitored workforce metrics do very little to deliver true insight into these topics. Leaders need to graduate from metrics to people analytics in order to uncover the important connections and patterns in their data that lead to better workforce decisions.
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     Visier
By: K2     Published Date: Apr 01, 2016
This paper describes how a business-app platform from K2® can help you provide simpler, more cost-effective ways to empower people by connecting them with data that is dispersed across different systems.
Tags : sap, business app, sap software
     K2
By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon and Workspace ONE is the most complete solution for delivering, managing, and protecting Windows desktops, applications, and online services across devices, locations, media, and connections. To learn more about how Workspace ONE delivers and manages any device by integrating identity, application, and enterprise mobility management: Visit http://www.vmware.com/products/horizon
Tags : vmware, horizon, workspace, delivering, managing, applications, desktop, online services
     VMware Citrix
By: Cisco     Published Date: Jul 08, 2016
Historically, the speed of a wired connection at the access edge has always been faster than that of a wireless connection. This means workers had to choose between the performance of wired connectivity and the convenience of a wireless connection. Consequently, workers often had to modify the way they worked— first, finding a wired port to use for high-bandwidth applications, such as video or streaming media, and then shifting to wireless connections when the need to be mobile was more important than having the performance of wired.
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     Cisco
By: Progress Software     Published Date: Jul 20, 2010
The Responsive Process Management (RPM) Suite from Progress Software enables a high level of operational responsiveness for communications service providers. Faced with a need to gain a competitive advantage and create connections with customers, communications service providers require a flexible, integrated management suite that adapts to shifts in consumer interactions and market conditions in real time. Progress RPM based OSS/BSS solutions meet these challenges without the need for a massive overhaul to existing systems and infrastructure. Download this free whitepaper to learn more about how the communications industry can leverage Progress RPM to achieve operational responsiveness.
Tags : progress rpm brochure, progress software, telecom, progress datasheet, rpm datahsheet, rpm brochure, progress brochure, responsive process management
     Progress Software
By: Facebook     Published Date: Mar 07, 2012
Want practical tips on how to get started and drive value using Facebook? Consider your business connections. Using Facebook you can create awareness and build essential connections. Download the official best practice guide for your page and media strategy on Facebook.
Tags : facebook, social media, marketing, emerging marketing, social media marketing, business tools, interactive marketing, web analytics
     Facebook
By: SEEBURGER, Inc.     Published Date: Sep 12, 2011
Read the white paper to find out how Managed File Transfer ensures your data flow is secure and speedy.
Tags : seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
     SEEBURGER, Inc.
By: SEEBURGER, Inc.     Published Date: Feb 16, 2012
Traditional methods of managing file transfers can't prevent or protect your enterprise from compliance violations: they're insecure, inefficient, and non-auditable.
Tags : seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
     SEEBURGER, Inc.
By: SEEBURGER, Inc.     Published Date: Feb 23, 2012
By applying best practices, many best-run businesses have achieved a competitive edge from consolidating and modernising their EDI, B2B and file transfer environments - including their SAP processes. Learn their secret!
Tags : seeburger, streamline, mft, managed file transfer, network connections, trading partners, security, business integration server
     SEEBURGER, Inc.
By: Urban Airship     Published Date: Jul 24, 2017
Thinking about adding web notifications to your marketing mix? Download our Web Notifications Inspiration Guide for: The 3 kinds of messages every brand should consider sending via web notifications How web push notifications can fit into (and help you get more value from) your current messaging and notifiation strategy 15 use cases that will spark ideas for your brand See how web notifications can help you can deepen connections and engagement with your web visitors. Get the guide today.
Tags : notifications, messaging, marketing, branding, web traffic
     Urban Airship
By: AMD     Published Date: Jul 23, 2012
Virtualization and the cloud have effectively become mandates for IT. Though we are still somewhat early in the virtualization and cloud lifecycles, it's quite clear that these two technologies are going to become major, if not dominant models of IT.
Tags : cloud computing, virtualization, scalability, memory management, server density, maintainability, workload management, network connections
     AMD
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