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By: Aventail     Published Date: Aug 21, 2009
By 2008, SSL VPNs are expected to be the primary access method for more than two-thirds of business employees who work remotely. This white paper and companion ROI calculator worksheet, provide a working methodology and real-world scenarios to help you determine annual ROI from replacing your existing IPSec VPN with an Aventail SSL VPN.
Tags : ssl, vpn, ssl vpn, ipsec, ipsec vpn, roi, return on investment, secure remote access
     Aventail
By: Clearvale by BroadVision     Published Date: Aug 21, 2009
The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes. This paper discusses requirements for web-enabling complex processes.
Tags : self-service, self service, online processes, cost control, automation, broadvision
     Clearvale by BroadVision
By: Clearvale by BroadVision     Published Date: Aug 21, 2009
The move towards self-service is clearly about mitigating costs. But self-service models can also deliver significant benefits to users when they combine the best of online convenience with the insight and personal touch of an experienced sales or service rep.
Tags : self service, customer service, customer relationship management, crm, live support, online help, online support, cost control
     Clearvale by BroadVision
By: ClearNova     Published Date: Aug 21, 2009
In the 1990s, client/server was the predominant architecture used to build business applications. The applications had rich functionality, were responsive, and satisfied users' needs. Client/server worked in a time where the only networks were the ones owned and controlled by the enterprise and the only user base was internal.
Tags : internet apps, web applications, web application, web application development, j2ee, open source, ajax, web architecture
     ClearNova
By: Creekpath     Published Date: Aug 21, 2009
Supply chain storage management has become universally accepted in the marketplace as the umbrella term for the processes, methodologies and metrics that enable an enterprise to manage and monitor the results of its business activities. Can IT Operations Storage Management utilize the lessons of Supply Chain Management to realize business benefit?
Tags : supply chain, storage management, storage, storage operations management, storage infrastructure, cost control, creekpath
     Creekpath
By: DataSynapse     Published Date: Feb 26, 2007
This brief examines how application virtualization can compress the development and test cycle, accelerating time-to-market, while reducing risk and complexity.  This brief highlights the impact of centralized command and control of application deployment and execution.
Tags : software development, quality assurance, software testing, return on investment, project management, data synapse, datasynapse
     DataSynapse
By: DataSynapse     Published Date: Feb 26, 2007
This technical white paper reviews the principal tenets of application virtualization; freeing application configurations from OS and infrastructure; gaining centralized command and control over system resources; and dynamically allocating resources to applications based on demand. 
Tags : infrastructure, interoperability, load balancing, utility computing, business continuity, enterprise applications, application integration, data synapse
     DataSynapse
By: Desktop Sites     Published Date: Aug 21, 2009
Konect is a powerful and cost-effective serverware solution for the growing application deployment and support demands placed on IT administrators in small and mid-size businesses.
Tags : application deployment, deploy applications, app deployment, serverware, konect, small business, smb, smbs
     Desktop Sites
By: Data Guard Systems     Published Date: Aug 21, 2009
The best way to take control of employee management is to automate human resource (HR) processes, including time tracking, schedules, and payroll calculation. This document addresses the key points that cellular retailers, wholesalers, and master agents need to know about implementing and using CellularManager's centralized web-based HR management system.
Tags : human resource, cell phone, cellular retailer, human resources, cellularmanager, cellular manager, data guard, data guard systems
     Data Guard Systems
By: FRx Software     Published Date: Aug 21, 2009
Ultimately, it all adds up to one thing: lack of control. You need more control over the amount of time it takes to put the budget together, more control over how long it takes to make a change in the budget whenever it's needed, more control over the accuracy of the data, and more control over who can access that data.
Tags : budgeting, budget, excel, accounting, finance, frx software, enterprise resource planning, erp
     FRx Software
By: Groundwork Open Source     Published Date: Aug 21, 2009
GroundWork has integrated best of breed open source tools, including Nagios 2.0, RRDtool, and MySQL with GroundWork-developed open source projects into a comprehensive suite for monitoring your entire IT infrastructure including servers, applications, and network devices. Download this white paper to learn more.
Tags : open source, open view, openview, network monitoring, infrastructure monitoring, monitoring, infrastructure, linux
     Groundwork Open Source
By: IBM     Published Date: Feb 08, 2008
Point of service is the key to every retail operation. But with e-mail marketing, in-store/self-service kiosks and more, the definition of point of service is changing. These changes create a unique opportunity to utilize advanced technologies to improve the customer experience. The IBM Retail Environment for SUSE LINUX (IRES) is designed to help retailers do just this -- while generating higher profits.
Tags : pos, point of service, tco, marketing, customer experience, increase sales, profitability, retail
     IBM
By: IBM     Published Date: Feb 25, 2008
It has become clear that storage virtualization has become a core element of the storage strategy of forward-thinking end users and that the technology is finally delivering the value that it had promised earlier this decade. In this paper by Taneja Group, you'll learn about IBM SAN Volume Controller, its architecture and features, and about 5 tangible benefits of storage virtualization.
Tags : storage virtualization, storage, san, ibm, san volume controller, svc, ibm svc
     IBM
By: IBM     Published Date: Apr 22, 2008
If you're looking to decrease power consumption in your existing data center (and who isn't?), the first step should be a detailed diagnosis. If, on the other hand, you’re constructing a new data center, or expanding or upgrading your current center, it’s critical that energy efficiency is built in from the start. This short IBM video addresses both.
Tags : green, environmental, energy, energy efficent, spending, cost, cost reduction, cost cutting
     IBM
By: IBM     Published Date: May 30, 2008
Not all data is created equal, however, and deriving business value from information dispersed over many different sources means integrating, analyzing and optimizing heterogeneous types and sources of information throughout its lifecycle. Find out how, when deployed together in the same environment, IBM TotalStorage Productivity Center, IBM System Storage SAN Volume Controller and IBM Tivoli Storage Manager deliver the core technologies need to help customers tier their storage based on classes of service.
Tags : information lifecycle, information management, tivoli, storage management, leveraging information, ibm, ibm li, li campaign
     IBM
By: IBM     Published Date: Aug 21, 2008
Today’s increasingly complex environments are a challenge to manage. This white paper will show you how IBM Service Management solutions from Tivoli can help you better understand your IT and operation environments and manage your business more efficiently—all while controlling costs and mitigating compliance risks. You’ll also discover how IBM Maximo Enterprise Asset Management solutions provide a single software platform for managing all IT and operations assets across your enterprise.
Tags : ibm, ibm mi, ibm grm, service management, tivoli, business management, maximo, it management
     IBM
By: IBM     Published Date: Aug 21, 2008
Many enterprises depend heavily on business services to generate revenue. But they often have trouble correlating availability and performance information from individual systems with the business as a whole. To do this, you need a clear view of your service infrastructure. Integrated availability and performance solutions can provide the visibility, control, and automation that your IT environment needs.
Tags : ibm, ibm mi, ibm grm, service management, it management
     IBM
By: IBM     Published Date: Aug 21, 2008
IT is becoming increasingly important in virtually every aspect of business. For enterprises to compete effectively in the marketplace, IT service management must broaden its focus and take a more holistic attitude toward IT service provision. The goal is to resolve the disconnect between IT and business within organizations in order to achieve necessary levels of resilience, control, availability and quality of service.
Tags : ibm, ibm mi, ibm grm, service management, it management, itil, itsm
     IBM
By: IBM     Published Date: Nov 13, 2008
To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.
Tags : ibm, tivoli, voip, iptv, blackberry, service level agreement
     IBM
By: ICG Commerce     Published Date: Aug 21, 2009
This paper introduces the Procurement Services Provider model and how it can help companies significantly reduce procurement costs for greater bottom line value. The paper published by the Aberdeen Group speaks about the value a PSP can bring to an organization and it showcases ICG Commerce as a pioneer for this new service offering.
Tags : eprocurement, procurement, cost control, procurement services provider, psp, icg commerce, icg
     ICG Commerce
By: IDFocus     Published Date: Aug 21, 2009
In the Identity Management space, there are 3 leading applications: Web access control, single sign-on, and password management. The document also describes two alternative approaches to combining these solutions.
Tags : password management, identity management, access management, iam, identity and access management, single sign on, single sign-on, access control
     IDFocus
By: Imprivata     Published Date: Aug 21, 2009
When the U.S. Congress passed the Health Insurance Portability and Accountability Act (HIPAA) of 1996, among the law's many provisions was the establishment of formal regulations designed to protect the confidentiality and security of patient information. In addition to mandating new policies and procedures, the HIPAA security regulations require mechanisms for controlling access to patient data on healthcare providers' information technology (IT) systems.
Tags : password management, enterprise single sign on, enterprise single sign-on, single sign on, single sign-on, esso, sso, hipaa
     Imprivata
By: Iron Speed     Published Date: Aug 21, 2009
See how Iron Speed Designer builds database forms, and reporting applications for .NET without hand-coding. Quickly create feature-complete custom applications that integrate Web pages, controls, data access, validation and security.
Tags : .net, software development, reporting, application development, ironspeed, iron speed, report design, custom applications
     Iron Speed
By: Iron Speed     Published Date: Aug 21, 2009
This white paper explains how to quickly create feature-complete custom database applications that integrate Web pages, controls, data access, validation and security.
Tags : .net, software development, reporting, application development, ironspeed, iron speed, report design, custom applications
     Iron Speed
By: Internet Security Systems     Published Date: Aug 21, 2009
Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise's security posture.
Tags : instant messaging, instant messenger, icq, internet security, web security, virus, anti virus, anti-virus
     Internet Security Systems
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