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By: SAP SME     Published Date: Jul 31, 2015
¿Sus asociados comerciales tienen exigencias cambiantes? Los clientes controlan cómo y cuándo interactúan con las marcas. En este e-book aprenderá cómo crear interacciones poderosas en cada encuentro. Simplifique su gestión y manténgase un paso adelante con soluciones de interacción con el cliente y comercio de SAP.
Tags : productos de consumo, interacción con el cliente, customer engagement, experiencia del cliente, customer experience, comercio electrónico, comercio omnicanal, omnicanalidad
     SAP SME
By: Dell EMC     Published Date: Sep 12, 2016
VCE pioneered Converged Infrastructure with the introduction of Vblock® Systems in 2009, and today we’ve helped more than 1,200 global enterprise customers transform their IT environments to become more agile, reliable, and cost-effective. Dell EMC brings together best-of-breed technologies in converged Vblock Systems and VxBlock™ Systems solutions to power data centers and simplify management and operations throughout the system life cycle.
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     Dell EMC
By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report discusses how Vblock Systems empowers IT teams to move quickly and more flexibly.
Tags : vce, vblock systems, it management, it solutions, oil and gas industry, innovation, customer experience, financial benefits
     EMC Converged Platforms
By: DellEMC and Intel®     Published Date: Sep 16, 2016
In this paper the case for Hyper-Converged Appliances, and in particular the EMC VCE VxRail Appliance, is made from both cost and measureable effort perspectives. Strict reliance on measurables was used in lieu of anecdotal observations or customer quoted benefits in order to provide realistic and repeatable analysis.
Tags : vxrail, converged infrastructure, hyper-convergence, emc
     DellEMC and  Intel®
By: bChannels     Published Date: Dec 11, 2018
For many years, organizations thought about business continuity in much the same way they thought about business insurance — yes, it was important, but rarely was it top of mind. But that’s all changed. Many organizations have, unfortunately, discovered that even a scant few minutes of service downtime can have deleterious effects on their business operations, resulting in lost revenue, diminished customer confidence and heightened compliance risk. For those and other reasons, IT executives have raised the bar on business continuity preparedness for their organizations in all ways. New technologies, business processes and partnerships, combined with a raised level of importance for testing and a full appreciation of what virtualization can and can’t do for business continuity, are essential to new thinking around avoiding the impact of an unplanned service interruption. Download this informative Whitepaper to learn more about how Veritas Netbackup 8.1.2 can help.
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     bChannels
By: TeamQuest     Published Date: Aug 21, 2012
Verizon Wireless Achieves Business Success with Problem-free iPhone 4 Launch
Tags : verizon wireless, teamquest, record sales, performance, iphone, customers
     TeamQuest
By: Emarsys     Published Date: Feb 15, 2018
Erwartungen hinsichtlich deutlich verbesserter Kundenerfahrungen (Customer Experience, oder: CX) treiben im Einzelhandel Investitionen in OmnichannelTechnologien voran, die eine Wettbewerbsdifferenzierung über Kernprodukte und Dienstleistungen hinaus ermöglichen. Gleichzeitig sind Einzelhandelsunternehmen auf der Suche nach neuen und umfangreicheren Funktionen. Derartige innovative Möglichkeiten eröffnen sich für Marketer im Einzelhandel mit AI-Technologien. Es ist daher entscheidend, dass Entscheidungsträger im Einzelhandel erkennen, ob ihre Unternehmen bereit dafür sind, AITechnologien zu nutzen und so die eigene Entwicklung zu Branchenführern effektiv zu unterstützen.
Tags : vertrauen, selbstbewusstsein, aufbauen, marketing, emarsys
     Emarsys
By: Butler Technologies     Published Date: Jul 03, 2018
Data centers have become the epicenters of the digital world, and thus continue to grow in speed, complexity, and importance. Whether an efficiently-run data center is a means to deliver a service, e.g an Internet Content Provider (ICP), or if the data center is the primary business, e.g. a multi-tenant data center (MTDC) - testing is a critical element in meeting customer SLAs and/ or internal performance objectives.
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     Butler Technologies
By: Brightcove     Published Date: Sep 17, 2014
PUMA produces and publishes a wide range of video content around the world to support its products but also to bring customers on a journey. While PUMA is known for its cutting-edge products, its brand really comes alive through the context that the company puts the products in and the lifestyle that the brand portrays. PUMA looks to video as an opportunity for engagement and a way to direct customers to a cadence-specific, multiscreen experience.
Tags : video cloud, video content, live video content, emerging marketing, interactive marketing, marketing software, customer experience/engagement
     Brightcove
By: Blue Jeans Network     Published Date: Jul 21, 2014
Over the past two decades, the conferencing and collaboration industry has introduced a series of enterprise communications offerings that address these challenges by enabling voice, video, and data collaboration at a distance – saving customers time and money, fostering team collaboration, and improving employee work-life balance. More recently, video conferencing and collaboration solutions have moved to the "cloud," giving customers cost effective, scalable, and more flexible purchasing options to meet their expanding communications needs. Download to learn more!
Tags : video collaboration, conferencing, data collaboration, video conferencing, flexible purchasing options, cloud
     Blue Jeans Network
By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
Tags : avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions
     Avaya
By: Polycom     Published Date: Dec 18, 2014
In the next few years we shall see explosive growth in the use of video conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. The technology has developed considerably from early adopters to its current form of mass market roll-out. It’s anticipated that nearly half of information workers will have some type of personal video solution in 2016, up from just 15% today. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses will be looking to providers of telephony, business applications and network infrastructure services to include this capability as part of their offering. This report will examine the basic components of the technology, considerations for deploying video conferencing solutions, and will introduce the Polycom® RealPresence® Platform to readers
Tags : business, video, conference, multicultural, meetings, communication, cio, digital
     Polycom
By: IBM     Published Date: Sep 08, 2016
Watch this short video to see how the right commerce solution can help you understand your customers like never before, and deliver exactly what they want.
Tags : ibm, commerce, b2c, b2c ecommerce, ecommerce, cloud, customer engagement, e-commerce
     IBM
By: Polycom     Published Date: Jul 30, 2014
Learn the 4 reasons why a lot of businesses are shifting from print media and documents to video and see how this is a more effective means of reaching your customers and having them share your content.
Tags : video, new document, print, media, effective, research, customers, share
     Polycom
By: PermissionTV     Published Date: May 07, 2009
B2B Marketers can use online video to enhance the two-way dialogue with customers and prospects and strengthen the social relationship with online communities. Watch this free recorded webinar where experts from both online video and social media industries discuss ways to get started, capture ROI, and engage with online B2B audiences.
Tags : content personalization, emerging marketing, lead generation, rich media, social networking, b2b, roi, return on investment
     PermissionTV
By: DocuSign     Published Date: Jul 25, 2016
Savings Bank Life Insurance Company shares how DocuSign is more than a vendor, they are a partner who works to bring their business to the next level.
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     DocuSign
By: DocuSign     Published Date: Jul 25, 2016
This short video profiles the use of DocuSign in Insurance with a special focus on our customer’s customer. See first hand how DocuSign improves customer experience, maximizes ROI, and ensures compliance as the global standard for Digital Transaction Management in Insurance
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     DocuSign
By: DocuSign     Published Date: Feb 13, 2017
DocuSign helps Salesforce ensure sales and solid customer experience.
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     DocuSign
By: Rackspace     Published Date: Jul 23, 2019
Coupling recommendations from the Rackspace DevOps Accelerator engagement with expert advice from Rackspace applications specialists, TotalTrax deployed Fanatical Support for AWS and integrated cloud-based containers to manage customer deployments faster and automate processes.
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     Rackspace
By: Micro Focus     Published Date: May 03, 2011
The explosion of data and consumer mobility trends put more pressure than ever on the back office systems across telecommunications companies, defense, transportation, healthcare, financial services and more. Using selected customer scenarios this webcast describes how VisiBroker, the market leading CORBA ORB, is the most cost effective, high performance solution to bring together tens of thousands of end points across distributed applications.
Tags : micro focus, visibroker, corba environment, distributed application
     Micro Focus
By: Polycom     Published Date: Feb 25, 2015
Video is already being utilized in most enterprises to some extent. The era of pervasive video has arrived, and with it the need to manage video holistically across the enterprise and throughout its lifecycle. Developing a proper strategy for management and governance can yield a competitive advantage especially when it is focused on key business outcomes.
Tags : polycom, ecm, video, content, platform, vcm, corporate communications, content marketing
     Polycom
By: Adobe     Published Date: Oct 29, 2015
This paper reveals how digital marketing is moving into a new era.
Tags : digital marketing, mobility, mature organisations, mobility strategy, customer engagement, customer relationship, digital maturity, adobe
     Adobe
By: Smartling     Published Date: Aug 01, 2014
Using Smartling’s translation software platform, Vimeo, a popular video-sharing platform, has streamlined its entire translation process, growing its international business without straining its internal resources. In this case study, you’ll learn about how Vimeo was able to expand into 3 new languages, Spanish, German, and French, in just a few months.
Tags : smartling, vimeo, case study, native-language, software, translation
     Smartling
By: Larsen & Toubro Infotech(LTI)     Published Date: May 30, 2019
Leading technology consulting company had 3-6 days Average TAT to resolve the tickets thereby having poor customer experience. LTI’s AI Solution helped in implementing Virtual Assistant Chatbot which was very well integrated with backend systems and enterprise systems to solve the challenges. Benefits i. 30% activities moved to Virtual Bots ii. L1 Support available “Always On” Model Download full case study.
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     Larsen & Toubro Infotech(LTI)
By: BMC ESM     Published Date: Nov 06, 2009
Join BMC and learn how IT organizations have addressed these challenges, smoothly integrating new virtualized environments with their existing IT processes, tools, and staff. You'll learn about the major challenges that IT organizations face when embracing virtualization, and how BMC's complete lifecycle solutions have helped customers achieve reliable and cost-effective results.
Tags : bmc esm, virtual lifecycle management, virtualization
     BMC ESM
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