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By: Dell     Published Date: Feb 04, 2015
This IDC white paper considers the approaching end of extended support for Windows Server 2003 and explores Windows Server migration options, hardware/software replacements, and support services to help customers tackle a modernization effort. It also evaluates the benefits that customers can enjoy, thanks to a move off of Windows Server 2003 prior to the conclusion of extended support.
Tags : dell, windows, microsoft, modernization, risk, management, modernization, idc
     Dell
By: CEB     Published Date: Dec 03, 2015
The key challenge of B2B selling today: customer purchase processes are overwhelmed by an increasingly large and diverse number of customer stakeholders who can’t reach consensus on a common course of action. Learn how to overcome buyer dysfunction and guide customer to consensus.
Tags : marketing, sales, b2b, challenger, consensus, mobilizer, implementation, product marketing
     CEB
By: Oracle     Published Date: Dec 13, 2011
Download this white paper to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
Tags : on demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service
     Oracle
By: FICO     Published Date: May 11, 2017
Today it's easy for customers to leave, and they have fewer reasons to stay. In saturated telecom markets, competitors offer similarly high levels of coverage and service. Years of price-based competition have left little room for differentiation and margins are stretched thin.
Tags : customer management, finance, finance management, risk
     FICO
By: Esker     Published Date: Jan 08, 2019
Accounts receivable (AR) is simple in theory. Keep the bills going out and the money coming in. But controllers and finance directors know the deal: There’s a lot of “other stuff” that gets in the way. This 17-page white paper highlights how robotic process automation simplifies what really matters to the success of AR departments. Discover how it can unlock added value in your business thanks to: • Improved customer experience & staff satisfaction • Reduced DSO & improved employee productivity • Enhanced tracking & forecasting via customized KPIs
Tags : 
     Esker
By: Esker     Published Date: Jun 23, 2015
Download the new white paper‚ Winning the Billing & Collections Battle‚ to learn how your organization can overcome common obstacles in every phase of AR.
Tags : billing, receivable, collections, management
     Esker
By: IBM     Published Date: Apr 27, 2016
Winning the Customer Experience Battle: How IBM Watson combines the always-available service that today’s customers demand with the benefits of automation.
Tags : ibm, customer experience, ibm watson, watson engagement advisor, cognitive technology
     IBM
By: IBM     Published Date: Aug 09, 2016
How IBM Watson combines the always-available service that today’s customers demand with the benefits of automation.
Tags : ibm, watson, watson engagement advisor, engagement, customer experience, automation
     IBM
By: Cisco     Published Date: Jan 21, 2015
As the Internet of Everything (IoE) drives exponential change — and opportunity — customers and retailers face a complex maze of shopping journeys. Mobility and apps now represent a disruption similar in scope to what we saw with e-commerce in the late 1990s and early 2000s. In the second quarter of 2014, total discretionary retail spending rose 3 percent; e-commerce rose 10 percent; and mobile commerce rose 47 percent.
Tags : digital, shopping, journey, retail, mobility, apps, e-commerce
     Cisco
By: WNS     Published Date: Jun 21, 2017
Making key decisions that improve business performance requires more than simple insights. It takes deep data discovery and a keen problem solving approach to think beyond the obvious. As a business leader, you ought to have access to information most relevant to you that helps you anticipate potential business headwinds and craft strategies which can turn challenges into opportunities finally leading to favorable business outcomes. WNS DecisionPoint , a one-of-its kind thought leadership platform tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Coupling empirical data analysis with practical ideas around the application of analytics, disruptive technologies, next-gen customer experience, process transformation and business model innovation; we aim to arm you with decision support frameworks based on points of fact.
Tags : cost of goods solid, warehousing and logistics, advertising and promotion, rent, electricity and utilities, floor staff, depreciation, system costs
     WNS
By: IBM     Published Date: Apr 09, 2015
This American Banker webcast, sponsored by IBM, provides new insight into cybercrime and fraud prevention. Financial institutions have invested heavily in fraud prevention technologies and programs. However, sophisticated organized crime syndicates continue to successfully attack financial institutions and their customers. These criminals adapt quickly by using advanced technology and with ever changing attack vectors to exploit information security and fraud protection gaps across payment types, banking channels, and organizational boundaries. Traditional fraud prevention technologies are simply not capable of detecting and preventing account takeover and advanced malware attacks. A new approach to counter fraud is needed.
Tags : finance, cyber crime, banking, security, network security, fraud prevention
     IBM
By: IBM     Published Date: Nov 04, 2014
Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals’ continued success is that highly evasive advanced financial malware allows for a wide variety of attacks that are very difficult to detect with traditional fraud prevention technologies.
Tags : cybercrime, fraud-prevention, cyber threat, security, emerging marketing, crm solutions/software, marketing research, trust and security
     IBM
By: IBM     Published Date: Dec 01, 2014
Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals’ continued success is that highly evasive advanced financial malware allows for a wide variety of attacks that are very difficult to detect with traditional fraud prevention technologies.
Tags : cybercrime, fraud prevention, mitb, malware, security
     IBM
By: Aberdeen Group     Published Date: Nov 13, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing
     Aberdeen Group
By: Aberdeen Group     Published Date: Nov 23, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing
     Aberdeen Group
By: Dun & Bradstreet     Published Date: Oct 21, 2016
Companies are looking to their CFOs for strong leadership in developing corporate strategies and achieving growth. CFOs can meet these rising expectations by leveraging their knowledge of corporate data to extract valuable insights about customers, suppliers, partners and other stakeholders. Supported by analytics, CFOs can help their companies create a global, unified and clear view of their many relationships with customers and others to guide intelligent risk-taking and thoughtful investment—both necessary catalysts for growth. This capability will also enable the company, particularly its sales and marketing functions, to move faster and adapt more quickly to changing conditions. The 21st-century CFO is not only concerned with controlling costs and minimizing risk, but also with maximizing opportunities and generating growth. The right foundational technologies and organizational processes for data-driven decision making can help them achieve all of these strategic goals.
Tags : 
     Dun & Bradstreet
By: Adobe     Published Date: Apr 25, 2016
Wenn Sie es richtig angehen, kann datengesteuertes Marketing für Sie mehr sein als nur ein Tool, mit dem sich Ihre Verkaufszahlen steigern lassen. Es handelt sich um eine Methodik bzw. Denkweise, die Ihr Unternehmen zu einem wesentlichen Umsatzanstieg und einem höheren Shareholder Value führen kann. Diese dreiteilige E-Book-Reihe hält das Erfolgsrezept für Sie bereit.
Tags : marketing, customer experience, customer experience/engagement, mobile marketing
     Adobe
By: HP Inc.     Published Date: Sep 11, 2018
A point of sale system is unlike any other piece of technology employed by businesses. It is a sophisticated computer system that manages sensitive customer data in a public space, often accessible by a large number of employees, in addition to customers or anyone else in the area. Because of this, it’s a unique target for compromised data. Plus, it’s mission-critical nature means compromised systems can bring a business to a halt, resulting in lost business. It is estimated that organizations have a one-in-four chance of experiencing a data breach1. Within the business space, it’s estimated that 89 percent of retail data breaches were targeted at point of sale systems, according to the 2018 Verizon Data Breach Report2. At HP, data integrity is of utmost importance, and we have prioritized advanced security in our technology at every step of the design process.
Tags : 
     HP Inc.
By: Neustar     Published Date: Jan 24, 2011
Learn how retailers can use mobile barcodes to attract new customers, keep their existing customers, and build multiple and repetitive sales.
Tags : neustar, mobile barcode, 2d barcode, qr code, retail, upc code, ean code, sms
     Neustar
By: Texas Instruments     Published Date: Aug 21, 2009
Designing wireless local area networking (WLAN) capabilities into stationary customer electronics (CE) systems is most successful when certain design issues are considered early in the development cycle.
Tags : wireless lan, wlan, wlans, consumer electronics, ce systems, vcr, consumer electronic, ce design
     Texas Instruments
By: WNS     Published Date: Apr 05, 2017
The client – a leading multi-line insurance provider working across life, general and health verticals – was looking for innovative solutions to adapt to the dynamic operational landscape. The focus was on combining high levels of operational expertise, tight financial discipline and technological excellence to deliver stronger balance sheets.
Tags : wns, wns solutions, customer experience, client service
     WNS
By: Thawte     Published Date: Oct 05, 2015
Die Wahl einer Zertifizierungsstelle und der richtigen SSL-Lösung für Ihr Unternehmen kann sehr schwierig sein. Die Sicherheitsverletzungen der letzten Zeit zeigen, dass nicht alle Zertifizierungsstellen gleich sind. Zudem wird die Auswahl einer SSL-Lösung durch die Vielzahl von Zertifikatstypen und Zusatzmaßnahmen wie Vertrauensmarken und die erweiterte Überprüfung (Extended Validation, EV) erschwert. Bei Thawte helfen wir Ihnen gerne mit der Entscheidung.
Tags : security solution, ssl solution, certificate types, customer trust, extended validation, security
     Thawte
By: IBM     Published Date: Oct 09, 2009
This webcast, "Untangle Your Connectivity Infrastructure - Free Up Your Cost," shows how IBM SOA solutions and IBM WebSphere untangle costly and debilitating complexities associated with connecting and integrating applications, services, and processes spread throughout the organization. The result is business agility and cost optimization.
Tags : connectivity infrastructure, ibm, application intergration, cost optimization, it complexity, business integration
     IBM
By: IBM     Published Date: Aug 10, 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's asset-based telecommunications solutions that solve our clients most important challenges.
Tags : web 2.0, social networking, telecommunications, digital media, collaboration, ibm, empowering people, spde
     IBM
By: Interactive Intelligence     Published Date: Feb 21, 2013
This two part paper is a review of a remote agent case study. This first part looks at the issues faced and the benefits received from the people side of the project: How the agents and management of a remote solution can positively affect customers.
Tags : case study review, customer service metrics, interactive intelligence, remote solutions
     Interactive Intelligence
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