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By: SmartLink Health     Published Date: Oct 25, 2018
EHR integration has never been a greater conundrum for clinical labs. On the one hand, it’s simply unaffordable. On the other, it’s quickly becoming a business requirement that will determine your lab’s long-term viability in an increasingly competitive market. Download this white paper and you’ll discover a new, affordable, and innovative front-end integration approach that can: • Reduce incomplete lab orders and associated labor costs • Improve customer satisfaction and “stickiness” in your accounts • Grow both new and existing customer revenue
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     SmartLink Health
By: NetSuite     Published Date: Feb 17, 2016
NetSuite and the National Online Retailers Association (NORA) recently gathered some of Australia’s leading retail leaders to examine the strategies that enable retailers to deliver a seamless brand experience across all channels and boost their bottom line. Download this report to learn more.
Tags : customer experience, netsuite, nora retailers, national online retailers association, australia, brand experience, small business
     NetSuite
By: uberVU via HootSuite     Published Date: Apr 23, 2013
Today’s B2B buyers are socially sophisticated and informed. Do you have the tactics, tools and training to leverage social media for sales success? Find out how to use social media to relate to customers, identify opportunities for engagement, establish credibility, and stay visible and valuable at every stage of the purchase process.
Tags : social media management, social media strategy, social media strategies, social strategy, social business, social enterprise, enterprise social networks, social media marketing
     uberVU via HootSuite
By: Webroot     Published Date: Sep 18, 2013
This whitepaper explains how exploding mobile threats challenge mobile device management (MDM) vendors, carriers, service providers, and app stores to ensure the safety of apps. Consumers and customers will hold these companies responsible for providing adequate security, and employees will expect enterprise IT departments to protect them from malicious mobile apps like they have come to expect for PC malware. The report describes how a cloud-based app reputation service protects against the risks of mobile applications in the wild: • Collects millions of applications from a variety of sources • Stores mobile app data in the world’s largest cloud-based threat database • Analyzes and scores apps on a range from malicious (e.g., known malware such as Trojans or root kits) to trustworth
Tags : mobile app, mobile threat, mobile device management, mobile application management, malicious mobile app, security
     Webroot
By: Radius Intelligence     Published Date: Jun 15, 2015
Market expansions are a viable strategy when a company’s growth in an existing market has stalled. However, marketers often rely on intuition and qualitative data to inform decisions around market fit and size. In this whitepaper, marketing technology expert, David Raab, explores how the shift in data and predictive solutions streamlines the market expansion process. The paper will reveal 4 keys to a successful market expansion, common mistakes to avoid, and show marketers how to win customers in new market segments.
Tags : predictive marketing, predictive analytics, b2b marketing, predictive b2b marketing, predictive technology, b2b marketing technology, customer insights, customer acquisition
     Radius Intelligence
By: ZScaler     Published Date: Nov 18, 2011
Read this informative whitepaper to learn how, as a Blue Coat customer, you can reap the benefits of Zscaler's comprehensive cloud security solution. Learn how enterprises with legacy proxy appliances-such as Blue Coat ProxySG-will further enhance their security with our unmatched advanced threat protection.
Tags : blue coat, proxy sg, url filtering, web 2.0, cloud security, proxy av, xss, vpn
     ZScaler
By: Rackspace     Published Date: Apr 15, 2019
Scale events — like online sales and digital product launches — present great revenue opportunities, but they also present large risks to your business. Whether you are a retailer preparing for Black Friday and Cyber Monday, or a digital vendor launching a new service, your brand is both at its most visible and its most vulnerable during these scale events. Many more customers visit your site over a short period of time, raising the potential for resource constraints and discovery of software bugs. Information about issues spreads quickly via social media and news outlets. And, your customers typically spend more per transaction, so every lost order has a greater negative impact on your bottom line. Site reliability engineering (SRE) can help you better prepare for scale events through an iterative cycle of data-driven improvement.
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     Rackspace
By: Sprinklr     Published Date: Sep 28, 2017
75% of today’s S&P 500 companies will be replaced by 2027. It’s a tenuous time to be a marketing leader - many of the strategies that have worked in the past are no longer relevant. Learn how companies like Microsoft, LVMH, and IBM are approaching digital transformation.
Tags : customer experience, marketing strategy, marketing performance, roi, digital marketing, digital advertising, paid media, earned media
     Sprinklr
By: Sprinklr     Published Date: Apr 02, 2018
75% of today’s S&P 500 companies will be replaced by 2027. It’s a tenuous time to be a marketing leader - many of the strategies that have worked in the past are no longer relevant. Learn how companies like Microsoft, LVMH, and IBM are approaching digital transformation.
Tags : customer experience, marketing strategy, marketing performance, roi, digital marketing, digital advertising, paid media, earned media
     Sprinklr
By: Urban Airship     Published Date: Oct 08, 2013
While free apps proliferate, many fall victim to the download-try-delete cycle, making the average lifespan of an app just 30 days. How can brands keep their place on a customer's mobile device? This whitepaper discusses how an app can deliver value to maintain its place on a customer's phone, and how added value can prompt customers to share some private information and opt in to push notifications. Dig deeper into the key performance indicators (KPIs) for apps that achieve this privacy-value exchange.
Tags : mobile value exchange, mobile marketing, mobile relationship management
     Urban Airship
By: SPSS     Published Date: Jun 29, 2009
This paper will focus on how a company might identify its best customers, but the same process could be used for other customer segments.
Tags : spss, customer management, consumer behavior, customer retention, crm, customer service, cost-effective strategies, customer database
     SPSS
By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : pos, lexmark, mps, point-of-service
     Lexmark
By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : pos, lexmark, mps, point-of-service
     Lexmark
By: Lexmark     Published Date: Jun 02, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : pos, lexmark, mps, point-of-service
     Lexmark
By: Sage     Published Date: Oct 17, 2019
The customer is King
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     Sage
By: IBM     Published Date: Jun 11, 2008
In a 2007 poll of nearly 200,000 consumers, IBM found that retailers who integrate customer-focused initiatives are more likely to turn regular consumers into brand advocates and outperform their competitors. Download the white paper and find out what key retailer attributes drive consumer advocacy.
Tags : crm, customer relationship management, customer focus, customer-focused, shopper insight, shopping insight, ibm, mmdg
     IBM
By: Quocirca     Published Date: Apr 09, 2008
Today, many organizations are increasingly reliant on software application development to deliver them competitive edge. Simultaneously, they are progressively opening up their computer networks to business partners, customers and suppliers and making use of next-generation programming languages and computing techniques to provide a richer experience for these users. However, hackers are refocusing their attention on the vulnerabilities and flaws contained in those applications.
Tags : quocirca, application security, security
     Quocirca
By: IBM     Published Date: Jul 02, 2018
Discover why architecture matters and why POWER8 delivers at least twice the performance at a lower cost than the latest x86 systems
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     IBM
By: Fortinet     Published Date: Feb 04, 2014
Next Generation Firewall (NGFW). It seems every IT Security expert is talking about them, but what are people really doing? This webcast covers 5 real-world customer deployments and explores business drivers, key requirements, solutions considered and the final deployment.
Tags : ngfw, next generation firewall, fortinet, security
     Fortinet
By: First Advantage     Published Date: Apr 30, 2018
Know who you are hiring with these important background check stats and tips from First Advantage. Why background checks are necessary? Running a background check on a future employee is not only a smart idea, but can help protect your: reputation, customers & employees, business.
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     First Advantage
By: IBM     Published Date: Sep 11, 2013
Learn why banks are shifting from products to people in this webinar from IBM
Tags : banks, products, people, webinar, financial industry, customer engagement, frost & sullivan, customer relationship
     IBM
By: FICO     Published Date: Aug 27, 2012
Learn how successful retail organizations such as Coca Cola and Dell are using business rules management for marketing and merchandising operations programs to achieve customer centricity.
Tags : customer centric marketing, business rulse management, fico, customer insights, customer actions, individualized marketing
     FICO
By: UsedCisco.com     Published Date: May 14, 2008
An incredible array of organizations from both the public and private sector are buying pre-owned. These organizations include global public commercial enterprises, small businesses, ISP's, telecoms, non-profits, local and US government, military and educational institutions of all kinds. An overwhelming majority of the customers we've surveyed mention the same fact - they just didn't know pre-owned was a real, safe and viable option. In this guide, we'll present you with critical information you need to make the switch.
Tags : pre-owned, used, cisco, usedcisco, used cisco, green, cost, usedcisco.com
     UsedCisco.com
By: Netsuite DWASF Leads Display Q1 2015     Published Date: Jun 10, 2015
This research paper argues that it is up to the CFO to work with IT to modernize the business before it is too late. Enterprises need greater transparency into the streams of data illuminating market opportunities and market risks. They need systems that scale in step with the organization’s growth and technologies assisting a more intimate customer relationship. This paper highlights five reasons why the CFO must lead the charge to modernize their organizations now—or risk being outrun by the competition.
Tags : business management software, cloud erp, erp, business software, accounting software, business accounting software, cloud financials, small business software
     Netsuite DWASF Leads Display Q1 2015
By: MindTouch     Published Date: Mar 08, 2019
Successful chatbot deployments depend on knowledge management. The numbers are eye-opening. If recent trends hold, chatbots promise to factor prominently in any organization’s mix of self-service channels—at least any organization that prioritizes the customer experience. This infographic takes you through the numbers, quickly revealing how crucial KM is to successful chatbot deployments.
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     MindTouch
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