RSS feed Get our RSS feed

News by Topic

customer satisfaction

Results 51 - 75 of 474Sort Results By: Published Date | Title | Company Name
By: CA Technologies EMEA     Published Date: Apr 10, 2018
Today, organizations of all sizes recognize the value of an agile software delivery process. Agility is the foundation for cost–efficiency, competitiveness, high team morale and customer satisfaction. Yet most organizations face an agility paradox in that the more agile their software delivery workflow becomes, the higher the risk that instability or unpredictability will be introduced and undercut the investment they make in software production. Fortunately, there is a solution to this conundrum. It’s called shift–left monitoring, and it allows your company to maximize agility in software delivery without assuming undue risks. This e–book explains how you can achieve agility and stability at the same time to streamline the path to digital transformation and innovation by shifting monitoring to the left of your software delivery workflow.
Tags : 
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Apr 10, 2018
It’s More Difficult Than Ever to Deliver a Five-Star Experience. To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations. As a result, you need ways to measure the metrics that really matter, namely: engagement, loyalty and satisfaction. It’s also imperative that you match agility with quality, making application performance a priority goal for everyone—from the business to marketing to IT. Finally, you need to future-proof your business by rapidly adopting the latest technologies and innovations that will meet—and exceed— customers’ expectations.
Tags : 
     CA Technologies EMEA
By: Cambium Networks     Published Date: Nov 17, 2016
Hotel customer satisfaction surveys show WiFi availability and performance are important to guests.
Tags : cambium networks, wifi, wireless deploy, hotel
     Cambium Networks
By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more.
Tags : email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
     Campaigner
By: Campaigner     Published Date: Jun 05, 2007
Targeted and personal, no medium today is as effective at empowering marketers with the ability to reach out and connect with their customers on a real 1-to-1 level more than Email Marketing. This insightful White Paper provides 5 simple but powerful email tactics that will keep your customers coming back for more. 
Tags : email marketing, crm, customer relationship management, customer experience management, customer satisfaction, email, got, got corp
     Campaigner
By: Carbonite     Published Date: Feb 22, 2017
Download Research Now’s summary to see how competing cloud backup providers stack up against one another in business customer satisfaction.
Tags : backup and recovery, backup survey, business backup, computer backup, cloud backup, cloud recovery, data backup, data recovery
     Carbonite
By: CDW-Lenovo     Published Date: Oct 15, 2015
In TBR’s 2Q15 CSAT x86-based Servers Study, Lenovo customers reported higher levels of satisfaction with their x86 servers compared to Dell and HP customers. For the 2Q15 study, TBR measured 22 customer satisfaction attributes; Lenovo was the outright leader or tied for the lead in rolling six-month mean satisfaction scores.
Tags : 
     CDW-Lenovo
By: Cisco     Published Date: Jan 29, 2009
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
Tags : cisco, customer satisfaction, crm, customer attrition, retain customers, customer infidelity, trouble-free shopping experience, knowing your customer
     Cisco
By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
Tags : cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention
     Cisco
By: Cisco     Published Date: Feb 13, 2009
This white paper details how continuous data protection for files is important in this current day where lost data can significantly affect productivity, customer satisfaction, and, ultimately, revenue.
Tags : cisco, data protection, network storage systems, data recovery, data loss, security
     Cisco
By: Cisco     Published Date: Aug 27, 2015
This whitepaper talks about the development and adoption of the (IoT) and how much of a critical element it is for smarter manufacturing.
Tags : smarter manufacturing, data research, inter of things, iot, customer satisfaction, big data, programmable logic controllers, supply chain logistics
     Cisco
By: Cisco     Published Date: Aug 27, 2015
Learn how IoT can help you improve business efficiency, control intelligence from a wide range of equipment, enhance operations, and increase customer satisfaction.
Tags : iot, internet of things, data management, business efficiency, manufacturing process, customer satisfaction, business intelligence, automation
     Cisco
By: Cisco     Published Date: Nov 17, 2015
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners. Managers of these traditional factories say the feeling is akin to flying blind. These are operations where plant floors, front offices, and suppliers operate in independent silos, where managers have only hazy visibility into downtime and quality problems, and where the root causes of inefficiencies are rarely understood or addressed.
Tags : industrial enterprise, manufacturing, connected factory, convergence, automation, business networks, factory-based operational technologies, it networks
     Cisco
By: Cisco     Published Date: Nov 17, 2015
IoT describes a system where items in the physical world, and sensors within or attached to these items, are connected to the Internet via wireless and wired Internet connections. These sensors can use various types of local area connections such as RFID, NFC, Wi-Fi, Bluetooth, and Zigbee. Sensors can also have wide area connectivity such as GSM, GPRS, 3G, and LTE.
Tags : iot, internet of things, data management, business efficiency, manufacturing process, customer satisfaction, business intelligence, automation
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
Tags : technology, manufacturing, management infrastructure
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
Tags : framework, network infrastructure, communications, optimization
     Cisco
By: Cisco     Published Date: Jun 21, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
Tags : 
     Cisco
By: Cisco     Published Date: Jul 11, 2016
IoT impacts every business. Mobile and the Internet of Things will change the types of devices that connect into a company’s systems. These newly connected devices will produce new types of data. The Internet of Things will help a business gain efficiencies, harness intelligence from a wide range of equipment, improve operations and increase customer satisfaction. IoT will also have a profound impact on people’s lives. It will improve public safety, transportation and healthcare with better information and faster communications of this information. While there are many ways that the Internet of Things could impact society and business, there are at least three major benefits of IOT that will impact every business, which include: communication, control and cost savings. Read to learn more!
Tags : 
     Cisco
By: Cisco     Published Date: Dec 11, 2018
The most significant IT transformation of this century is the rapid adoption of cloud-based applications. Most organizations are now dependent on a number of SaaS and IaaS platforms to deliver customer satisfaction and empower employee productivity. IT teams are responsible for delivering a high quality user experience for cloud applications while they struggle to manage a secure environment with advanced persistent threats. The WAN is the fabric to connect and control access between remote users and cloud-based applications. The WAN fabric needs to identify application type, location, apply prioritization and route traffic across the appropriate (multiple) WAN links to deliver on user experience. Different types of users/devices connecting to the cloud (via the Internet) means security policies must be enforced at branch, data center and in the cloud.
Tags : 
     Cisco
By: Cisco EMEA     Published Date: Nov 08, 2018
Digital transformation (DX) — a technology-driven business strategy — enables firms to gain or expand their competitive differentiation by embracing data-driven decision-making processes, whether for increasing operational efficiencies, developing new products and services, increasing customer satisfaction and retention, or getting a better intelligence on the market. Big Data and analytics (BDA) applications form the foundation for enterprisewide digital transformation initiatives. To find out more download this whitepaper today.
Tags : 
     Cisco EMEA
By: Citrix NetScaler     Published Date: May 06, 2013
The ability to observe, diagnose, and subsequently improve the performance of business-critical applications is essential to ensuring a positive user experience and maintaining the highest levels of employee productivity and customer satisfaction. The challenge of establishing an effective application visibility and control function is only growing, as trends such as mobility, virtualization, and cloud computing fundamentally alter datacenter and application architectures. With NetScaler Insight Center enterprises get: • Unparalleled application visibility and invaluable operational intelligence; • Increased operational efficiency, as troubleshooting and capacity planning efforts are greatly simplified; • An optimized user experience that drives greater employee productivity and customer satisfaction; • Increased assurance that governing SLAs will always be met; and, • Reduced total cost of ownership, based on having a low-cost, low-impact solution—particularly compared to traditional
Tags : application visibility, netscaler insight center, optimized user experience, low cost, citrix
     Citrix NetScaler
By: Citrix ShareFile     Published Date: Jul 11, 2017
Ever feel like it takes too long to do something that should be simple? Or feel like your work processes just have way too many steps? Don’t worry – help is here. Discover how you can improve your efficiency at work when you: Develop standard operating procedures to ensure accuracy, timeliness and customer satisfaction. Make collaboration easy and empowering. Streamline customer communications with clear schedules and touch points.
Tags : business efficiency, collaboration, customer communication, customer satisfaction
     Citrix ShareFile
By: Clarabridge     Published Date: Dec 03, 2013
This paper explores the impact of social media on the marketplace and customer behaviors, and provides a six-step “road map” that guides organizations through the process of implementing a social media program.
Tags : clarabridge, digital communications, digital revolution, product information, using social media, customer behaviors, social media program, interacting with customers
     Clarabridge
By: Clarabridge     Published Date: Dec 03, 2013
Transforming the customer contact center from cost center to a strategic asset by leveraging the voice of the customer
Tags : clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
     Clarabridge
Start   Previous    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.

Related Topics