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By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
Tags : api, performance, security, developing, applications, data
     Akamai Technologies
By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundaries—meaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
Tags : api, performance, security, developing, applications, data
     Akamai Technologies
By: Juniper Networks     Published Date: May 04, 2018
Business leaders are eager to leverage new technologies, and IT leaders can't afford to fall behind. Hybrid IT environments take advantage of private and public clouds but need enhanced security, automation, orchestration, and agility.
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     Juniper Networks
By: Cohesity     Published Date: May 04, 2018
In today’s application driven, cloud agnostic world, many organizations still rely on legacy, multiple point backup and recovery products that consist of backup software, target storage, media and master servers, and cloud gateways, all from different vendors. With slow backups and long recovery times of their existing backup products, organizations are unable to meet their tight business SLAs. Constant forklift upgrades and complex management UIs make it expensive to manage the current backup and recovery environments. There has to be a simpler, more cost-effective way to keep your data safe. This is the problem that Cohesity is designed to solve, with an entirely new approach to data protection.
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     Cohesity
By: MobileIron     Published Date: May 07, 2018
This 10-point checklist outlines best practices for designing a security architecture that protects cloud data at the endpoint. Enterprise computing architectures have changed fundamentally in the last ten years, as employees consume an ever-growing collection of business cloud services through mobile apps. The traditional security approach of network perimeter and locked-down endpoints is not suitable for this app-to-cloud model of modern work.
Tags : cloud, best, practices, endpoint, security, data
     MobileIron
By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
Tags : contactbabel, contact center, omnichannel, routing, customer experience
     Genesys
By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
Tags : nucleus research, genesys purecloud, genesys, omnichannel, customer experience
     Genesys
By: Genesys     Published Date: Feb 27, 2018
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: • Design a successful digital customer engagement strategy • Provide agents with a 360-degree view of the customer across all digital channels and voice • Deliver omnichannel experiences that are personalized, context-based, and low-effort
Tags : digital customer service, contact center, digital channel, ebook
     Genesys
By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
Tags : nucleus research, genesys purecloud, genesys, omnichannel, customer experience
     Genesys
By: Monotype     Published Date: May 09, 2018
Over the past several years, we’ve seen a huge change in how brands communicate, market, and relate to their customers. Maintaining good brand health and a strong visual identity is essential to developing trust with your customers, meeting them where they are, and keeping up with their expectations. // In our latest eBook, we've highlighted areas you can’t ignore if you want to deliver the experience consumers expect. You’ll find out what’s most important to today’s customers, ways you can prepare for the future, and how type ties it all together. // You'll learn: Why it’s essential to establish a cohesive brand identity across all touchpoints, in whatever region or language your customers demand How customer expectations have evolved and how you can to adapt Why type is an essential tool in responding to these changes and preparing for the future
Tags : branding, marketing best practices, branding best practices, customer experience, global brand, monotype, marketing, design
     Monotype
By: Zebra ABM     Published Date: Dec 14, 2017
Meet the demands of your highest-volume POS lanes with Zebra MP7000 next generation multi-plane 1D/2D imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level, enabling faster-than-ever checkout in cashier-manned and self-checkout lanes, improving cashier productivity, POS throughput and the shopper experience. A smart investment, the MP7000 offers an unmatched industry-best total cost of ownership (TCO) by delivering maximum uptime and minimum power consumption in an easy-to-service design with fewer parts and components. And with Zebra's complimentary powerful management applications, you can remotely manage all of your MP7000s, no matter where they are located.
Tags : scanner, customer, productivity, mp7000, tco, total cost of ownership
     Zebra ABM
By: APC by Schneider Electric     Published Date: Mar 06, 2018
"This paper contrasts the features of medium voltage fixed circuit breaker switchgear (FCBS) and existing withdrawable circuit breaker switgear (WCBS) designs. Modern FCBS design elements that are discussed include an internal disconnect for isolation and grounding of circuits and interlocked operation among disconnect, breaker, and grounding switch for improved safety. Furthermore, features such as lower maintenance, smaller footprint, and reduced life cycle costs that result from its simpler design will be explored. By comparing the traditional ANSI WCBS technology to that of the FCBS, this paper will demonstrate that the fixed design, which has gained widespread acceptance in global markets outside the United States, is a viable alternative to the withdrawable designs."
Tags : fixed circuit breaker, withdrawable circuit breaker, medium voltage, switchgear, arc flash, air insulated switchgear, gas insulated switchgear, ansi
     APC by Schneider Electric
By: APC by Schneider Electric     Published Date: Mar 06, 2018
This on demand webinar contrasts the features of medium voltage fixed circuit breaker switchgear (FCBS) and existing withdrawable circuit breaker switgear (WCBS) designs. Modern FCBS design elements that are discussed include an internal disconnect for isolation and grounding of circuits and interlocked operation among disconnect, breaker, and grounding switch for improved safety. Furthermore, features such as lower maintenance, smaller footprint, and reduced life cycle costs that result from its simpler design will be explored. By comparing the traditional ANSI WCBS technology to that of the FCBS, this paper will demonstrate that the fixed design, which has gained widespread acceptance in global markets outside the United States, is a viable alternative to the withdrawable designs.
Tags : fixed circuit breaker, withdrawable circuit breaker, medium voltage, switchgear, arc flash, air insulated switchgear, gas insulated switchgear, ansi
     APC by Schneider Electric
By: Bluewater Learning     Published Date: Apr 30, 2018
Many Learning and Talent Management platforms don’t have the flexibility to customize the type of reporting that users want, or it’s too complicated to figure out. Bluewater’s team of developers and designers can create completely customized pages within your Learning and Talent Management System* for a seamless delivery of what you need,
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     Bluewater Learning
By: Workday     Published Date: Feb 27, 2018
Our qualitative study on career management was designed to provide an in-depth understanding of what is happening in the field of career management today, including the reasons why companies undertake programs in this area and the challenges they face in doing so. Qualitative interviews for this report were conducted with senior leaders of global corporations between March 2016 and June 2016. We also interviewed and observed demonstrations of solution providers during this same time frame. Semistructured interviews were conducted via telephone in English. This semistructured approach allowed the research team the flexibility to more deeply explore innovative practices as they arose.
Tags : career, management, global, corporations, solutions, providers
     Workday
By: Adobe     Published Date: May 15, 2018
There’s no doubt in the trends. Focusing on the customer experience is at the top of the priority list for most companies. Personalization plays a key role as top organizations strive to make experiences as compelling as possible with the integration of artificial intelligence and cloud-based technology. To understand and prioritize what your next big moves should be, read The Econsultancy 2018 Digital Trends report. Here’s what’s top of mind for the majority of your peers: Increasing digital marketing activities and budgets Investing in well-designed user journeys that facilitate clear communication Valuing creativity and design to differentiate their brands Combining digital skills with technology to improve customer experience
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     Adobe
By: Intouch Insight     Published Date: Apr 23, 2018
Customer Experience (CX) has become a critical differentiator for companies. Consulting company Forrester has declared that we are in the “Age of the Customer,” and Gartner argues, “A superior customer experience is one of the few remaining means of sustainable competitive differentiation as the effects of globalization take their toll.” Despite its widely-recognized importance, CX continues to be a loosely-defined concept, with each organization seeming to have its own definition. Approaches to the discipline and the arrangement of CX teams and related roles vary widely from business to business, leading to some confusion within organizations trying to select a CX approach. Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. We’ll start by defining customer experience and its im
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     Intouch Insight
By: Tenable     Published Date: Apr 30, 2018
Networks and attack surfaces are changing fast – there’s so much more than servers and endpoints. Now, you’re responsible for securing everything from cloud platforms to DevOp containers to web apps. Cyber Exposure is an emerging discipline for measuring and managing cyber risk across this modern attack surface. This ebook takes a close look at Cyber Exposure, including the Cyber Exposure gap created by legacy security offerings and the Cyber Exposure platform designed to protect all computing assets. If you’re responsible for guarding your organization’s fast-changing assets, this ebook is a must-have.
Tags : cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security, devops security
     Tenable
By: Microsoft Azure     Published Date: Apr 10, 2018
Take a structured approach to designing your cloud applications. This cloud computing architecture e-book focuses on architecture, design, and implementation—considerations that apply no matter which cloud platform you choose. The guide includes steps for: Choosing the right cloud application architecture style for your app or solution. Selecting appropriate compute and data store technologies. Incorporating 10 design principles to build a scalable, resilient, and manageable application. Following the five pillars of software quality to ensure your cloud app is successful. Using design patterns that specifically apply to the problem you’re trying to solve. Download the 300-page cloud architecture e-book to explore these best practices, and get access to design review checklists, reference architectures, and more.
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     Microsoft Azure
By: Microsoft Azure     Published Date: Apr 11, 2018
Distributed systems enable different areas of a business to build specific applications to support their needs and drive insight and innovation. While great for the business, this new normal can result in development inefficiencies when the same systems are reimplemented multiple times. This free e-book provides repeatable, generic patterns, and reusable components to make developing reliable systems easier and more efficient—so you can free your time to focus on core development of your app. In this 160–page e-book, you’ll find: An introduction to distributed system concepts. Reusable patterns and practices for building distributed systems. Exploration of a platform for integrating applications, data sources, business partners, clients, mobile apps, social networks, and Internet of Things devices. Event-driven architectures for processing and reacting to events in real time. Additional resources for learning more about containers and container orchestration systems. “There are more
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     Microsoft Azure
By: Microsoft Azure     Published Date: Apr 11, 2018
While it’s clear what the potentials of cloud computing are for your organization, it may be unclear the adjustments your IT organization will need to make in transitioning to the cloud. This guide is designed to help your IT team more effectively implement and integrate cloud technologies. You’ll explore key cloud concepts as well as Azure-specific tips and tactics around: General architectures that incorporate security, identity, and cloud design principles. DevOps and how it fits with cloud technologies. Integrating, planning, and managing cloud resources. Microsoft Azure governance.
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     Microsoft Azure
By: Alcatel-Lucent     Published Date: Dec 02, 2009
Faster, more powerful and dense computing hardware generates significant heat and imposes considerable data center cooling requirements.
Tags : data center design and management, distributed computing, internetworking hardware, power and cooling
     Alcatel-Lucent
By: Extensis     Published Date: May 04, 2008
Integrated marketing communications agency, CMD, has an easy way of tracking the payoff from implementing Portfolio Server and Suitcase Server to manage their digital assets and fonts. It's called more billable hours.
Tags : cmd, extensis, font, website design, server, communications, digital asset management', other
     Extensis
By: OneUpWeb     Published Date: Jun 16, 2010
Could your website be doing more? Find out in Oneupweb's latest study. Today, the design and usability of your website directly affects your bottom line. Discover if it's driving sales, or driving them away with the new measurement you need to determine the success of your site's design.
Tags : oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics
     OneUpWeb
By: OneUpWeb     Published Date: Jul 27, 2010
Separate fact from fiction with Oneupweb's new white paper on social media. By now you've heard the buzz about social media, and it's true, it is a cornerstone for branding, sales growth and PR.
Tags : oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics
     OneUpWeb
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