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By: Rosetta Stone     Published Date: Nov 28, 2016
The way we teach and how we think about learning is rapidly changing. Brick and mortar schools. chalkboards, desks, and textbooks are being left behind as education takes a leap into the 21st Century.
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     Rosetta Stone
By: Determine (Selectica)     Published Date: Jun 29, 2017
Cloud-based solutions are revolutionizing the way that enterprises conduct business. These web-based versions of common business tools, like analytics or document management tools, retain most or all of the functionality of their desktop versions and provide significant access, customization, and utility to end users. More organizations are ditching on-premises solutions and adopting cloud-based tools, also known as Software-as-a-Service (SaaS), "hosted," or "on-demand" solutions. The are becoming invaluable assets in today's agile and mobile workforce.
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     Determine (Selectica)
By: Symantec     Published Date: Dec 13, 2017
Today’s workforce is increasingly nomadic. Employees use personal and company-owned devices – desktops, laptops, tablets, and smartphones with various operating systems – to access corporate resources over different networks from virtually anywhere. Roaming users and cloud-based applications have eroded the network perimeter where enterprises have traditionally focused their security controls. SymantecTM provides a complete endpoint solution powered by the world’s largest civilian Global Intelligence Network (GIN) to help organizations secure their enterprise and mobile workforce across traditional and modern OS devices used over any network and from any location. Read this white paper to find out more.
Tags : security, defense, cloud, threats, attack, symantec, enterprise, endpoint
     Symantec
By: OneLogin     Published Date: Oct 24, 2017
Corporate data spreads across an ever-growing number of applications. Users (employees, contractors, partners, and customers) access those applications over a wide range of devices. Those devices take different forms: desktops, laptops, tablets, smartphones, smartwatches. Each device may use a different operating system. The locations from where people access your data can be on-premises or off, and in any number of places around the globe. Data, users, apps, devices, locations—the sheer number of permutations and combinations is mind-boggling. This complex nature of today’s IT environment opens security gaps and exposes your business to undue risk. To illustrate, try to envision all the permutations and possible entry points for risk in your organization. Imagine that you have 400 users, each using 25 apps. When you multiply those together, that’s 10,000 potential access permissions to manage. Access permissions change as users come and go, roles change, new apps are added, and
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     OneLogin
By: Trustpilot     Published Date: Apr 30, 2018
Finding a new way to convert visitors into buyers is always a top priority for any company. According to research, the average conversion rate on desktop across the globe hovered around 4% in Q4 2016. And in Q1 2017, statistics from SaleCycle claim the average rate of shopping cart abandonment sat at 75.6%! So how can we keep customers hooked and ensure your business generates more revenue? In this guide, you’ll learn how to: • Easily turn browsers into buyers • Leverage your social proof for increased sales • Use customer feedback to shape a great customer experience
Tags : marketing, ecommerce, conversion rates, conversion strategies, onsite conversion
     Trustpilot
By: Trustpilot     Published Date: May 04, 2018
Finding a new way to convert visitors into buyers is always a top priority for any company. According to research, the average conversion rate on desktop across the globe hovered around 4% in Q4 2016. And in Q1 2017, statistics from SaleCycle claim the average rate of shopping cart abandonment sat at 75.6%! So how can we keep customers hooked and ensure your business generates more revenue?
Tags : marketing, ecommerce, conversion strategies, seo, customer reviews, user generated content
     Trustpilot
By: Group M_IBM Q119     Published Date: Dec 20, 2018
While it might be desirable to standardize end users on one or two types of devices that all run the same operating system, most organizations don’t have that luxury. Today’s users demand an extraordinary level of flexibility and convenience—which means most organizations support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even wearables and IoT devices.
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     Group M_IBM Q119
By: Workplace by Facebook     Published Date: Jun 24, 2019
Starbucks uses Workplace by Facebook to connect partners across geography, level, between field and headquarters. Workplace allows mobile engagement from partners who do not sit at a desk all day. A few months after introducing Workplace, more than 80% of the organization’s store managers were actively using it weekly, sharing knowledge and best practices and helping one another.
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     Workplace by Facebook
By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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     IBM
By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon and Workspace ONE is the most complete solution for delivering, managing, and protecting Windows desktops, applications, and online services across devices, locations, media, and connections. To learn more about how Workspace ONE delivers and manages any device by integrating identity, application, and enterprise mobility management: Visit http://www.vmware.com/products/horizon
Tags : vmware, horizon, workspace, delivering, managing, applications, desktop, online services
     VMware Citrix
By: VMware Citrix     Published Date: Jan 23, 2018
This IDC MarketScape includes vendors that create and sell software in the client virtualization space, with a focus on centralized virtual desktops, distributed virtual desktops, and virtual user session (VUS) software. Vendors that only offer user state virtualization and/or software products that support virtual client computing deployments but not one of the aforementioned products will not be included in the IDC MarketScape graphic or profiles. This is because these types of solutions address a specific or niche need in the market but do not, by themselves, provide a complete software solution that an end customer can purchase on a standalone basis or in addition to a Microsoft Server version.
Tags : idc, marketscape, vendors, software, desktops, vus, virtual user session, vmware
     VMware Citrix
By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® support for published applications provides exciting new opportunities for customers running Citrix XenApp. Tightly integrated with Microsoft Remote Desktop Services (RDS), VMware Horizon is a new option for delivering not just published applications and shared desktops, but also virtual desktops, software as a service (SaaS), and virtualized applications to the devices your end users want to use. This white paper provides guidance for planning and undertaking a migration from Citrix XenApp to VMware Horizon. Four approaches to XenApp migration are detailed, including the major steps required for their implementation. Whether the goal is to migrate an existing XenApp infrastructure to Horizon, replace it with a new system, or simply integrate legacy Citrix infrastructure with your Horizon virtual desktop deployment, VMware has the innovative products and technology you need.
Tags : citrix, xenapp, vmware, horizon, applications, customers, integration, software
     VMware Citrix
By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® 7 offers full-featured support for hosted applications and shared desktop sessions, expanding the capabilities of the leading virtual desktop infrastructure (VDI) platform. Tightly integrated with Microsoft Remote Desktop Services (RDS), Horizon can deliver hosted applications and desktop sessions, virtual desktops, and VMware ThinApp® virtualized applications, all supported on the devices end users want to use. This white paper provides guidance for adding support for hosted applications and desktop sessions to your VMware Horizon infrastructure. Whether the goal is to integrate an existing RDS environment for combined management with VMware Horizon virtual desktops or deploy hosted applications and desktop sessions for the first time, VMware Horizon provides the technology required and a simple path forward.
Tags : hosted, applications, horizon 7, virtual desktop, infrastructure, microsoft, remote, services
     VMware Citrix
By: LogMeIn     Published Date: Jul 17, 2012
Within today's competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86 percent of decision makers rank their customers' experience as one of the top strategic priorities, and that 68 percent want to be customer service leaders in their industry. However, improving customer experience is no easy task. Companies must truly understand their customers, take into consideration the full spectrum of support they demand, as well as span the different channels their clients prefer for support.
Tags : logmein, white paper, technology, customer satisfaction, customer service, customer experience, sales
     LogMeIn
By: AppSense     Published Date: Oct 06, 2011
Research carried out with readers of The Register tells us that virtualisation has permeated into the consciousness of the mainstream IT user and buyer community. However, as we move from x86 server to desktop virtualisation we find varying levels of understanding. 'Desktop virtualisation' can be taken to mean client partitioning, 'traditional' Windows Terminal or Citrix-based thin client activity or virtual desktop infrastructure (VDI).
Tags : freeform dynamics, technology, user virtualization, devic-centric computing, data
     AppSense
By: AppSense     Published Date: Oct 06, 2011
Significant differences exist in uptake of the different flavours of desktop virtualisation, for example in VDI the shared-server approach is more prevalent than 'one server per client'. It is likely that more organisations will seek the economies of scale offered by the shared server approach than those looking at the one server per desktop approach to deliver 'higher performance' desktops. However, there will be situations where centralising the management and other operational elements of a desktop estate by employing a one server per desktop approach are appropriate.
Tags : appsense, user, virtualization, data center, desktop management, technology
     AppSense
By: Oracle OMC     Published Date: Nov 30, 2017
Today’s consumers are demanding: they have become more unforgiving of a poor customer experience and expect interactions on their desktop and mobile devices to be responsive, intuitive, and easy to use. Marketers understand that delivering the most relevant experience is the key to gaining continued satisfaction and loyalty from their digital consumers. Oftentimes, however, when it comes to marketing to consumers there are two dynamics. On one hand you have what consumers say they want out of a customer experience. On the other hand, there is what they actually receive. What they want are experiences that are personalized, contextually relevant, and consistent— regardless of online or offline channel or lifecycle stage. What they too often get, however, are experiences that are disconnected, not contextually relevant, and inconsistent across channels and lifecycle stages.
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     Oracle OMC
By: Oracle OMC     Published Date: Nov 30, 2017
There’s really no mystery about mobile testing. It’s the art and science of building, running, and analyzing optimization tests for mobile customer experiences. But for companies looking to mobilize their websites and apps, the mystery often lies in how to do mobile testing really well. This guide assembles the best advice from analysts, engineers, and thought leaders to help mobile-minded businesses master the non-desktop landscape. You’ll learn how to optimize customer mobile experiences from strategy to execution. Along the way, you’ll get answers to common questions about mobile testing, find out about optimization testing in general, learn key differences between customer experience optimization (CXO) on mobile and desktop, and see how you can use design expertise to create bold and effective mobile experiences. So start reading and boost your understanding of mobile testing and optimization.
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     Oracle OMC
By: VMware Dell     Published Date: Jul 02, 2008
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
Tags : vmware, call center, virtualization, virtual machine, virtual workstation, telecom, bell canada
     VMware Dell
By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
Tags : call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings
     VMware Dell
By: VMware Dell     Published Date: Jul 02, 2008
Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Seeing the significant benefits virtualization delivers in those environments, companies are now looking to apply the same technology to their desktop computers.
Tags : desktop management, desktop, virtualization, virtual infrastructure, vmware
     VMware Dell
By: VMware Dell     Published Date: Jul 02, 2008
This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies.
Tags : desktop, desktop virtualization, virtualization, virtual machine, vmware, vmware ace, vmware vdi
     VMware Dell
By: Dell Storage     Published Date: Oct 17, 2011
To address enterprise desktop management challenges, VMware and Dell have created a reference design to enhance administrator control and help reduce ongoing operational costs.
Tags : vmware, technology, dell, virtual desktop, infrastructurer, storage, desktop management
     Dell Storage
By: Dell Storage     Published Date: Oct 17, 2011
This white paper provides an in depth overview on Automated Tiered Storage from Dell Compellent and how it can help organizations optimize the use of storage for a VMware environment. Read on to find out more about this efficient storage platform.
Tags : technology, dell, storage center, storage, san, vmware, desktop management, infrastructure
     Dell Storage
By: Dell Storage     Published Date: Oct 17, 2011
With vStorage APIs, storage area network (SAN) resources can be utilized for greater virtual server performance and more efficient management of the entire virtualized data center. Read this white paper to find out more!
Tags : technology, vmware, dell, san, storage area, virtual server, desktop management
     Dell Storage
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