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By: Cherwell Software     Published Date: Apr 07, 2016
Seattle Cancer Care Alliance (SCCA) serves as the clinical arm for research and treatment studies for Fred Hutchinson Cancer Research Center, University of Washington Medicine, and Seattle Children’s. The organization’s outsourced IT service desk operated adequately, but a desire for financial savings, enriched customer relationships, and improved HIPAA compliance drove SCCA to seek out another solution.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: Commvault     Published Date: Jul 06, 2016
ENDPOINT DATA. It’s often one of the most forgotten aspects of an enterprise data protection strategy. Yet, content on laptops, desktops and mobile devices is among a company’s most valuable data even while it’s potentially at the greatest risk. According to IDC there will be some 1.3 billion mobile workers by 2015. However, only half of enterprises today are using some type of endpoint backup. That means that the volume of endpoint data that is in jeopardy is nothing short of significant. Download to read the buyer's checklist on endpoint data protection!
Tags : commvault, endpoint data protection, endpoint data, data protection, backup, encryption, data loss prevention, mobile app
     Commvault
By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
Tags : cisco, zk research, wifi, multigigabit network
     Cisco
By: Nutanix, Inc.     Published Date: Oct 12, 2012
Join us for this hands-on, technical VDI Design Workshop where everything from choosing the right broker to zero clients and multi-site design will be discussed and analyzed.
Tags : vdi, desktop, technology, workshop, nutanix
     Nutanix, Inc.
By: Nutanix, Inc.     Published Date: Oct 17, 2012
Join us for this hands-on, technical VDI Design Workshop where everything from choosing the right broker to zero clients and multi-site design will be discussed and analyzed.
Tags : vdi, desktop, technology, workshop, nutanix
     Nutanix, Inc.
By: Nutanix, Inc.     Published Date: Oct 17, 2012
Join us for this hands-on, technical VDI Design Workshop where everything from choosing the right broker to zero clients and multi-site design will be discussed and analyzed.
Tags : vdi, desktop, technology, workshop, nutanix
     Nutanix, Inc.
By: Nutanix, Inc.     Published Date: Oct 17, 2012
Join us for this hands-on, technical VDI Design Workshop where everything from choosing the right broker to zero clients and multi-site design will be discussed and analyzed.
Tags : vdi, desktop, technology, workshop, nutanix
     Nutanix, Inc.
By: Lenovo and Intel     Published Date: Jan 20, 2017
We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
Tags : lenovo, government technology, infrastructure, hardware
     Lenovo and Intel
By: HP     Published Date: Jan 21, 2015
HP and NVIDIA come together to provide an overview guide with tips and tricks on how to get the most out of your workstation and maximize your graphics card capabilities.
Tags : hewlett-packard, bim, autodesk, increased productivity, improved hardware performance
     HP
By: HP     Published Date: Jan 21, 2015
Autodesk's Lynn Allen gives pointers on getting greater performance from your hardware and maximizing your productivity with key features in BIM applications.
Tags : hewlett-packard, bim, autodesk, increased productivity, improved hardware performance
     HP
By: LogMeIn     Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.
Tags : customer experience, customer satisfaction, customer service, customer support, crm & customer care, marketing research, sales
     LogMeIn
By: LogMeIn     Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings. This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
Tags : remote support, customer care, customer experience, customer service, remote devices, cost, productivity, crm & customer care
     LogMeIn
By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : remote support, remote technology, customer support, productivity, remote technology, crm & customer care, marketing research, sales
     LogMeIn
By: SAP SME     Published Date: May 22, 2017
Demo sistema de gestão para start up´s e empresas de pequeno porte. O SAP Business One permite que você gerencie toda a dinâmica de sua empresa em crescimento – desde as principais operações, passando por RH, geração de relatórios financeiros, vendas, faturamento até a gestão de contatos.
Tags : 
     SAP SME
By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
Tags : 
     VMware AirWatch
By: Lenovo and Intel®     Published Date: Apr 28, 2017
ThinkCentre Tiny: Robust, flexible computing, where and when it matters We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now!
Tags : lenovo, flexible computing, thinkcentre, thinkcentre tiny, powerful desktop, evolving workspaces, integrated productivity
     Lenovo and Intel®
By: Lenovo and Intel®     Published Date: Apr 28, 2017
ThinkCentre Tiny: Robust, flexible computing, where and when it matters for Higher Education We all love laptops, tablets, and mobile devices; but, sometimes Higher Education needs a powerful desktop that fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
Tags : lenovo, higher education, thinkcentre, digital classroom, classroom technology, flexible computing
     Lenovo and Intel®
By: Lenovo and Intel®     Published Date: Apr 28, 2017
Better technology drives more engaged learning. Getting students engaged in the classroom is always challenging. Keeping them engaged is often the more difficult battle! Windows 10 Pro paired with innovative Lenovo tablet, laptop, and desktop computers provides the perfect user experience-driven solution — where technology is never a constraint to innovation or engagement. Learn more, get this eBook.
Tags : lenovo, classroom technology, education, windows 10 pro, classroom engagement, digital classroom
     Lenovo and Intel®
By: Lenovo and Intel     Published Date: Jan 19, 2017
We all love laptops, tablets, and mobile devices; but, sometimes you need a powerful desktop that still fits neatly in small, awkward, or even non-traditional spaces. Enter Tiny. In this eBook, we dive into the diverse settings where Tiny has proven to be the better fit. Get the eBook now.
Tags : 
     Lenovo and Intel
By: Dell     Published Date: Jul 08, 2016
Organizations looking to implement desktop and app virtualization traditionally play a guessing game where storage is concerned. When considering local and physical storage, determining what would be necessary for the virtualized world is difficult and can be overwhelming. This is especially true when determining how virtualizing desktops will impact the storage architecture. Organizations risk over sizing their environment thereby wasting CapEx, or under-sizing and potentially ruining the user experience. Software-defined storage solutions, such as VMware Virtual SAN, provide simplified solutions with high performance data stores that offer fine-grained scalability with linearly-predictable performance as demand grows. Dell’s validated and certified desktop virtualization solutions incorporate vSphere and Virtual SAN, and provide a complete end-to-end solution that allows companies to grow and expand without large capital investments in SAN hardware.
Tags : technology, best practices, data, virtualization, storage, data
     Dell
By: Dell     Published Date: Jul 08, 2016
Dell Virtual SAN Ready Nodes with Horizon abstract and aggregate compute and memory resources into logical pools of compute capacity, while Virtual SAN pools server-attached storage to create a high-performance, shared datastore for virtual machines.
Tags : technology, best practices, poweredge, hyper converged, networking, mobile computing
     Dell
By: VMware     Published Date: Feb 24, 2017
As a cloud-based business services suite, Microsoft® Office 365™ provides organizations with access to web, mobile and desktop versions of traditional Office software tools, cloud storage space for enterprise file sharing, and hosted services for communication and social. By making these services available across desktop, mobile, and web platforms, Microsoft is experiencing increased adoption from both consumers and businesses while expanding the possibilities for anytime-anywhere collaboration.
Tags : 
     VMware
By: Cisco Spark     Published Date: Mar 28, 2017
Watch this live demo of the new Cisco Spark We’d like to share with you the video of a really fun demo we made recently of new Cisco Spark. It’s Cisco’s cool new product that rolls meetings, messaging, and calls into one service. All of this happens in digital workspaces in the Cisco cloud. You can share files with your team there, screen share, and draw. Everything’s saved in this space. When your business is ready, you can add Cisco video conferencing room systems, or desktop video phones. It all works together with your service.
Tags : 
     Cisco Spark
By: Fitbit     Published Date: Jan 23, 2018
Don’t look work get in the way of being your healthiest and happiest self! There are loads of ways to stay active at work, no matter what the scenario. Desk jobs, lunch breaks, marathon business trips—we’ve got you covered. Read on to discover how to fit more exercise into your work day.
Tags : 
     Fitbit
By: Adobe     Published Date: Mar 26, 2018
In our 36-criteria evaluation of omnichannel demand-side platform (DSP) providers, we identified the 11 most significant ones — Adform, Adobe, AOL, AppNexus, DataXu, Google, MediaMath, Rocket Fuel, The Trade Desk, Turn, and Viant — and researched, analyzed, and scored them. This report shows how each provider measures up and helps marketing professionals make the right choice.
Tags : 
     Adobe
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