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digital trends

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By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : customer service, customer loyalty, digital trends, multiple channels, microsoft
     Microsoft
By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
Tags : operational agility, technological transformations, digital disruptions, decision management
     Group M_IBM Q1'18
By: HireVue     Published Date: Feb 09, 2018
Speed is the hallmark of the digital age. E-commerce has grown by double-digits since 2010,¹ spurred by the expansion of quick delivery. The healthcare industry, buoyed by online diagnostic tools and patient analytics, has been experiencing record-breaking growth.² And on-demand online learning is experiencing its 13th consecutive year of growth.³ These trends are not unique. “Digital disruption” is no longer a futurist’s fantasy, it is happening now. Yet talent acquisition lags feebly behind. It takes an average of 43 days for a US company to fill an open position, up from 33 in 2010. That’s right- filling empty positions takes companies longer than ever before, in spite of technological progress. The pace of business is speeding up, but HR is actually slowing down. Nearly every major industry has leveraged digital transformation to their advantage and reaped massive rewards- why not HR?
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     HireVue
By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Enterprises are at different points in their digital transformation, and IDC recommends working with partners that have strong capabilities in helping assess where enterprises reside in the transformational process. These partners also may have the ability to move the business along that transformational journey
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Apr 13, 2016
There are four IT megatrends that will transform IT and the business in the next few years. These four trends are all connected, all overlapping, all a part of an overall enterprise transformation. Success with these trends will be the primary driver for success in a world that is becoming much more digital and real-time. But many companies are still failing to connect the dots. Listen as Gartner VP Distinguished Analyst Tom Bittman discusses how to effectively navigate the four megatrends as a part of a holistic enterprise transformation the drives results.
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     Hewlett Packard  Enterprise
By: GE Power     Published Date: Jan 30, 2017
Be the first to read the 2017 top digital trend predictions for the (remove second the) the power and utility industry, and gain a competitive edge by understanding what’s next. Across the Electricity Value Network (EVN) - from generation through T&D and end user management, first movers and proactive digital adopters are far more likely to thrive in the future. Read the new Brief and learn how:
Tags : 2017 top digital trends, power plants, utilities, power producers, electricity value network, top digital trends, power plant cyber attacks, power grids
     GE Power
By: SAP     Published Date: Apr 03, 2017
Adapt or Die in a Digital World Where the Consumer is in Charge
Tags : digital world, hcm, cloud, hyperconnectivity, cloud computing, cyber security, technology trends, digital economy
     SAP
By: Adobe     Published Date: Nov 09, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
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     Adobe
By: Adobe     Published Date: Nov 09, 2017
Differentiation through customer experience. That’s the number one way retailers who answered Econsultancy’s Digital Trends report plan to compete this year. And many think mobile and virtual and augmented reality (VR and AR) devices are the tools to help get the job done. Read the Econsultancy report, Digital Intelligence Briefing: 2017 Digital Trends in Retail, and learn: How retailers around the world rate their digital experience abilities Where they’ll prioritize digital investments, and why mobile tops the list Why they said VR and AR are the most exciting engagement strategies
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     Adobe
By: Adobe     Published Date: Nov 09, 2017
Patients are going digital — and taking the healthcare system with them. Learn how in the 2017 Digital Trends in Healthcare and Pharma report. Download it now to learn: Why two-thirds of healthcare companies are investing in data analysis. How they’re building content marketing programs to boost patient knowledge. What they plan to do with virtual and augmented reality this year and beyond.
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     Adobe
By: Adobe     Published Date: Nov 29, 2017
Size does matter—at least when it comes to TV Everywhere (TVE) viewing, according to a new report from Adobe Digital Insights (ADI), which looked at TVE consumption trends from January 2015 to January 2017.
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     Adobe
By: Adobe     Published Date: Nov 09, 2017
Airfare is increasing. Car rentals are down. Ecotourism is at an all-time high. The truth is, travel and hospitality is in flux. Read the Adobe Digital Insights report US Travel Trends in 2017 to see what’s going on in the industry, including major trends and predictions. You’ll learn all about: •What motivates today’s customers to book travel reservations •Why virtual (VR) and augmented reality (AR) are new disruptors in the industry •Travel predictions for Summer 2017, including major holiday weekends
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     Adobe
By: Adobe     Published Date: Nov 09, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
Tags : 
     Adobe
By: Adobe     Published Date: Nov 10, 2017
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation
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     Adobe
By: Adobe     Published Date: Feb 13, 2018
Chart your course with the latest trends. Today, staying competitive requires mobile maturity—a maturity that transforms businesses from simply creating products to delivering amazing digital experiences. And mobile is at the center. We’ve analyzed the latest trends from mobile decision makers in the 2017 Adobe Mobile Maturity Study and share the findings in our report, Touching the Infinite. Read the report to: Get the latest pulse of mobile marketing and relevant benchmarks for your mobile marketing investment See how the latest trends and best practices help you acquire and engage your mobile customers Learn how to transform your strategies around the latest mobile trends and tactics Simply fill out the form to download the report.
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     Adobe
By: Adobe     Published Date: Feb 13, 2018
The companies that are succeeding today are the ones that go beyond their products and services and create exceptional experiences. We surveyed industry leaders around the world to discover the top digital marketing trends and priorities. We’re sharing the results of the 2017 Digital Marketing Study in Running on Experience. Read the report to learn: What strategies and approaches set leaders apart from the rest Where companies in your industry are investing The four steps for digital transformation Simply fill out the form to read the report.
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     Adobe
By: Cloudian     Published Date: Feb 15, 2018
We are living in an age of explosive data growth. IDC projects that the digital universe is growing 50% a year, doubling in size every 2 years. In media and entertainment, the growth is even faster as capacity-intensive formats such as 4K, 8K, and 360/VR gain traction. Fortunately, new trends in data storage are making it easier to stay ahead of the curve. In this paper, we will examine how object storage stacks up against LTO tape for media archives and backup. In addition to a detailed total cost of ownership (TCO) analysis covering both capital and operational expenses, this paper will look at the opportunity costs of not leveraging the real-time data access of object storage to monetize existing data. Finally, we will demonstrate the validity of the analysis with a real-world case study of a longstanding network TV show that made the switch from tape to object storage. The limitations of tape storage go way beyond its lack of scalability. Data that isn’t searchable is becoming
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     Cloudian
By: Dun & Bradstreet     Published Date: Mar 03, 2017
Complexity, globalization and digitalization are just some of the elements at play in the risk landscape—and data is becoming a core part of understanding and navigating risk. How do modern finance leaders view, navigate and manage enterprise risk with data? Dun & Bradstreet surveyed global finance leaders across industries and business types. Here are the top trends that emerged from the study: 1. The Enterprise Risk & Strategy Disconnect—Finance leaders are using data and managing risk programs, but over 65% of finance leaders say there’s missing link between risk and strategy. 2. The Risks of the Use and Misuse of Data—Up to 50% of the data used to manage modern risk is disconnected. Only 15% of leaders are confident about the quality of their data. 3. Risky Relationships—Only 20% of finance leaders say the data they use to manage risk is fully integrated and shared. Download the study to learn how finance leaders are approaching data and enterprise risk management
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     Dun & Bradstreet
By: Bazaarvoice     Published Date: May 23, 2013
Digitally, consumers today share knowledge and self-organize online, seizing more collective power than ever. This is the connected economy, where consumers rule. Learn the four trends businesses must learn to succeed in their reign.
Tags : consumer demands, branding, consumer engagement, e-commerce solutions
     Bazaarvoice
By: FusionOps     Published Date: Jun 15, 2016
Bimodal capabilities, customer intimacy and advanced analytics can all be enabled by digital technologies, allowing supply chains to be both cost-effective and innovation-driven. This research explores the implications of these leading trends for chief supply chain officers.
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     FusionOps
By: Adobe     Published Date: Jan 27, 2014
Quarterly digital intelligence briefing 2014
Tags : technology, customer trends, digital intelligence, digital trends, marketing trends, customer experience/engagement, market research
     Adobe
By: Adobe     Published Date: Apr 30, 2014
Social media is rising beyond just likes and retweets. Social media continues to shape the digital marketplace with how brands can engage their consumer. Whether its through a sponsored link on Twitter, an inline ad with Facebook, or retail placement on Pinterest, an understanding of the current trends will go a long way to producing a successful social media marketing campaign.
Tags : adobe, abode media optimizer, social intelligence, facebook, twitter, social media marketing, marketing, consumer engagement
     Adobe
By: Adobe     Published Date: Jul 09, 2014
The 2014 Digital Trends report from Econsultancy and Adobe is based on a global survey of more than 2,500 marketers and internet professionals carried out at the end of 2013.
Tags : digital trends 2014, digital trends report, adobe digital trends, emerging marketing, business intelligence, market research
     Adobe
By: Adobe     Published Date: Aug 05, 2014
In 2014, there will be more than 2 billion smartphones global. Mobile is becoming not on the new digital hub but also the bridge to the physical world. That's why mobile will affect more than just your digital operations- it will transform your entire business. 2014 will be the year that companies increase investments to transform their business with mobile as a focal point. This fifth annual mobile trends report highlights new mobile trends that we expect to see this year as well as some over hyped topics that we believe will fail to provide real business value in the short term.
Tags : forrester, mobile trends, mobile, digital operations, business value, smartphones, emerging marketing, social media
     Adobe
By: Adobe     Published Date: Aug 05, 2014
2014 werden weltweit mehr als zwei Milliarden Smartphones im Einsatz sein. Mobile wird nicht nur Dreh- und Angelpunkt der neuen digitalen Welt, sondern auch die Verbindung zurphysischen Welt. Der Mobile-Trend betrifft daher nicht nur Ihre Aktivitäten im Bereich digitaler Medien. Er wird einen Wandel für Ihr gesamtes Geschäft bewirken. 2014 werden Unternehmen verstärkt investieren, um diesen Trend aufzugreifen und ihr Geschäft mit dem Schwerpunkt Mobile neu auszurichten. Dieser jährliche Bericht zu den Trends im Mobilbereich untersucht neue mobile Trends, die wir für dieses Jahr erwarten, sowie einige überbewertete Themen, dieunserer Meinung nach kurzfristig keinen echten Geschäftswert bieten werden.
Tags : forrester, mobile trends, mobile, digital operations, business value, smartphones, emerging marketing, social media
     Adobe
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