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By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Tags : 
     Zendesk
By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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     Zendesk
By: Dell and Nutanix     Published Date: Oct 26, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto.
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     Dell and Nutanix
By: Dell and Nutanix     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
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     Dell and Nutanix
By: Dell EMC     Published Date: Aug 17, 2017
This paper presents the results of a three-year total cost of ownership (TCO) study comparing Dell EMC™ VxRail™ appliances and an equivalent do-it-yourself (DIY) solution of standalone server hardware and software from the VMware vSAN ReadyNode™ (hardware compatibility list) configurations. For both options, we modeled total hardware capital expense, total software capital expense and operational expense for small, medium and large clusters over a three-year period.
Tags : server hardware, hci, vsan readynode, hardware compatibility, hardware
     Dell EMC
By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
Tags : managed security services, cybersecurity, issps, security, threat and vulnerability management
     Secureworks
By: DellEMC and Intel®     Published Date: Sep 20, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto. Intel Inside® per nuove, infinite possibilità. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, il logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, il logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi e Xeon Inside sono marchi di Intel Corporation o di società controllate da Intel negli Stati Uniti e/o in altri Paesi.
Tags : ultrabook, celeron, celeron inside, core inside, intel, il logo intel, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Sep 20, 2017
Für den Vergleich mit VxRail können äquivalente Intel x86 Serverhardware und Speicher von anderen Anbietern als selbst ausgewählte DIY-HCI-Lösung erworben werden. Im folgenden TCO-Vergleich besteht unser Hauptziel darin, eine der VxRail Lösung entsprechende Konfiguration sicherzustellen. Wir haben über die Website für Dell PowerEdge-Rackserver2 die erforderliche Konfiguration und den Preis für Serverhardware, Service/Gewährleistung und Professional Services (PS) ermittelt. Intel Inside®. Neue Möglichkeiten Outside. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, das Intel-Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, das Intel Inside-Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Intel Xeon Phi und Xeon Inside sind Marken der Intel Corporation oder ihrer Tochtergesellschaften in den USA und/oder anderen Ländern
Tags : ultrabook, celeron, celeron inside, core inside, intel, das intel-logo, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Sep 20, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs. Intel Inside® pour de nouvelles possibilités. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, le logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, le logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, et Xeon Inside sont des marques commerciales d'Intel Corporation ou de ses filiales aux États-Unis et/ou dans d'autres pays
Tags : ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Sep 20, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 18, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden. Intel Inside®. Nya möjligheter på utsidan. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logotyp, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Oct 25, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden. Intel Inside®. Intel otwiera nowe mo?liwo?ci. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside
     DellEMC and  Intel®
By: Dell and VMWare     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs.
Tags : 
     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Für den Vergleich mit VxRail können äquivalente Intel x86 Serverhardware und Speicher von anderen Anbietern als selbst ausgewählte DIY-HCI-Lösung erworben werden. Im folgenden TCO-Vergleich besteht unser Hauptziel darin, eine der VxRail Lösung entsprechende Konfiguration sicherzustellen. Wir haben über die Website für Dell PowerEdge-Rackserver2 die erforderliche Konfiguration und den Preis für Serverhardware, Service/Gewährleistung und Professional Services (PS) ermittelt.
Tags : 
     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto.
Tags : 
     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and VMWare
By: Dell and Nutanix     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and Nutanix
By: Dell and Nutanix     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and Nutanix
By: Dell and Nutanix     Published Date: Oct 26, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden.
Tags : 
     Dell and Nutanix
By: Dell and Nutanix     Published Date: Oct 26, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs.
Tags : 
     Dell and Nutanix
By: Dell and Nutanix     Published Date: Oct 26, 2017
Für den Vergleich mit VxRail können äquivalente Intel x86 Serverhardware und Speicher von anderen Anbietern als selbst ausgewählte DIY-HCI-Lösung erworben werden. Im folgenden TCO-Vergleich besteht unser Hauptziel darin, eine der VxRail Lösung entsprechende Konfiguration sicherzustellen. Wir haben über die Website für Dell PowerEdge-Rackserver2 die erforderliche Konfiguration und den Preis für Serverhardware, Service/Gewährleistung und Professional Services (PS) ermittelt.
Tags : 
     Dell and Nutanix
By: Rackspace     Published Date: Feb 21, 2019
For some, having a Managed Service Provider (MSP) manage your workloads on cloud infrastructure requires strong justification internally and assistance around presenting an alternative view to a DIY approach. The physical costs are a bit easier to identify but what about the human costs - your 'hard to retain' IT talent that you want focused on evolving the business strategy rather than the heavy lifting a move to the cloud requires. To help you justify a MSP solution to your stakeholders and support your internal business case for the associated human cost of a move to the cloud, download our comparison tool that outlines: • Considerations - the motivations around a move to the cloud • Associated tasks/actions required to complete a move to the cloud - a comprehensive and direct comparative view of all tasks that IT are responsible for in a DIY v. MSP approach • Minimum Cost Savings - Re-platform and run costs compared as well as a comparison of the total IT department time required
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     Rackspace
By: Oracle     Published Date: Jan 28, 2019
Databases tend to hold an organization’s most important information and power the most crucial applications. It only makes sense, then, to run them on a system that’s engineered specifically to optimize database infrastructure. Yet some companies continue to run their databases on do-it-yourself (DIY) infrastructure, using separate server, software, network, and storage systems. It’s a setup that increases risk, cost, complexity, and time spent deploying and managing the systems, given that it typically involves at least three different IT groups.
Tags : 
     Oracle
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