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By: SolidFire_NetApp     Published Date: May 10, 2016
This document provides an overview of EMC’s XtremIO architecture as it compares to SolidFire. Not intended to be exhaustive, this overview covers select elements where the solutions differ and presents their impact to overall suitability for data center needs.
Tags : storage management, performance management, best practices, application integration, data management, data center, business intelligence
     SolidFire_NetApp
By: Zendesk     Published Date: Dec 10, 2018
Sus clientes tienen más conocimientos técnicos que nunca y han descubierto que prefieren resolver los problemas y dudas por sí mismos. Estudios realizados por ICMI durante años han confirmado que los clientes prefieren resolver los problemas por sus propios medios y en sus canales preferidos . Además, solo buscan una interacción directa cuando han agotado infructuosamente las opciones de autoservicio. Esta opinión está respaldada por los datos de American Express, según los cuales un 48 % de los clientes prefiere hablar con un representante de servicio de atención al cliente cuando tiene que resolver problemas complicados, pero solamente un 16 % escoge el mismo método de contacto para los asuntos más simples . Este documento tiene un objetivo sencillo: queremos ayudarle a generar un portal unificado que incluya su base de conocimientos, su comunidad y sus clientes. Todo esto se puede hacer con un Centro de Ayuda como Zendesk Guide.
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     Zendesk
By: Zendesk     Published Date: Dec 10, 2018
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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     Zendesk
By: Oracle     Published Date: May 30, 2017
In this document you’ll discover 1) 6 ways you’re letting your customers down 2) The 4 things you absolutely have to measure 3) The secret to optimisation 4) The proof: How OSN turned around its field service performance
Tags : customer service, field service performance, optimisation, digital transformation, customer experience management
     Oracle
By: Sitecore     Published Date: Mar 27, 2017
Digitalization brings both new opportunities and confusion to even the most carefully planned selection processes for WCM. CIOs and IT leaders aiming to boost the effectiveness of their digital business strategy should use this document to help them select the most appropriate vendor and solution. Download to learn more.
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     Sitecore
By: IBM APAC     Published Date: Jun 13, 2017
In this interactive document, we present the key results from the IBM Institute for Business Value’s recent report “Redefining Markets: Insights from the Global C-suite Study – The CMO perspective,” and examine how IBM and SAP can help CMOs meet the challenges of marketing in a digital world.
Tags : cmo, digital era, ibm, sap, c-suite, study, digital transformation
     IBM APAC
By: Workday     Published Date: Oct 13, 2017
Netflix is the world’s leading Internet television network with over 81 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries, and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause, and resume watching, all without commercials or commitments.
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     Workday
By: Red Hat     Published Date: Feb 25, 2019
Evaluate Red Hat Enterprise Linux for your application deployments, datacenter infrastructure or virtual and cloud environments. Red Hat Enterprise Linux provides a reliable and secure operating system that you can trust to run your most mission critical workloads. This evaluation: Provides a single subscription for a variant of Red Hat Enterprise Linux Offers access to Red Hat's award winning Customer Portal, including knowledge, videos, and documentation Is not intended for production use
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     Red Hat
By: Kindred Hospital Rehabilitation Services     Published Date: Feb 22, 2019
A rehab program is only as good as its staff. Acquiring, retaining and keeping rehab talent engaged is critical for program effectiveness. Staffing issues can burden providers with additional costs and make it hard for them to deliver a consistently high quality of care, but there are key strategies to help relieve the staffing burden. The medical industry is facing a growing talent shortage. Recent estimates predict that America will be short of more than 130,000 doctors by 2025.1 Specialized departments will suffer especially high shortage rates. If healthcare providers want to minimize the impact of this shortage, they must optimize their recruitment and retention practices. This guide details the best strategies for making that happen.
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     Kindred Hospital Rehabilitation Services
By: Shell U.K. Limited     Published Date: Aug 28, 2019
The success of your construction business depends on your ability to ensure equipment runs efficiently and reliably. Yet nearly half (43%) of construction companies say they often experience breakdowns because of ineffective lubrication – and 72% say their maintenance teams need more training. Therefore we’ve introduced Shell Driveline: a suite of high-performing lubricants and expert advice that adds up to more than the sum of its parts – making your equipment much more efficient, productive and competitive. Putting this into perspective, customers leveraging Shell Technical Services have seen a marked improvement in their operations. This has delivered over $68M in documented value savings to Shell’s B2B customers.
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     Shell U.K. Limited
By: Shell U.K. Limited     Published Date: Sep 03, 2019
The success of your agricultural business depends on your ability to keep your equipment working efficiently and reliably, particularly when sowing and harvesting. Yet two in five (41%) farm managers say they often experience breakdowns because of ineffective lubrication – and 62% say their maintenance teams need more training. This is why we’ve created Shell lubricants for Driveline: a suite of high-performing lubricants and expert advice that adds up to more than the sum of its parts - making your equipment much more efficient and productive. Putting this into perspective, customers leveraging Shell Technical Services have seen a marked improvement in their operations. This has delivered over $68M in documented value savings to Shell’s B2B customers. Learn more: Research and Expert Comment Read the findings from our latest global research into the Total Cost of Ownership (TCO) and maintenance of equipment in agriculture. Discover how businesses are improving profitability wi
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     Shell U.K. Limited
By: Juniper Networks     Published Date: Oct 19, 2015
This document focuses on the role of the network and the transformation of the enterprise IT organization.
Tags : juniper, idc, study, lotus, network
     Juniper Networks
By: Juniper Networks     Published Date: Oct 19, 2015
This ESG Lab review documents hands-on testing of the Juniper SRX5400 with a focus on the performance and scalability benefits of the next-generation I/O card (IOC-II) with the new Express Path capability.
Tags : performance, scalability, security, infrastructure, data
     Juniper Networks
By: Workday Spain     Published Date: Sep 20, 2018
En el actual entorno de TI, muchas organizaciones han adoptado un enfoque "cloud-first" en sus sistemas. Pero, con tantos proveedores ofreciendo soluciones SaaS, ¿cómo saber cuál le permitirá disfrutar de las verdaderas ventajas del SaaS? ¿Qué características de una solución SaaS se deben tener en cuenta, y cuál es su repercusión real en los negocios de hoy en día? En este documento técnico gratuito descubrirá: Qué es el verdadero SaaS y qué no. • Cómo distinguir entre verdaderos proveedores de SaaS y los impostores. • La cuestión de la seguridad del SaaS. • Ahorro que pueden aportar las soluciones SaaS para su empresa. • Si su empresa está preparada para cambiar al SaaS. • Este documento ayudará tanto a profesionales de TI como a cualquiera que simplemente quiera conocer las nociones básicas del SaaS.
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     Workday Spain
By: Workday Spain     Published Date: Feb 04, 2019
Las empresas medianas con limitaciones de presupuesto pueden optimizar el uso de su software de recursos humanos con tecnología cloud moderna. Gracias a las innovaciones de la tecnología cloud, las empresas pequeñas disponen de una alternativa útil para continuar su desarrollo y mantener su competitividad. Descargue el documento técnico para averiguar cómo puede conseguirlo.
Tags : workday, workforce technology, digital strategy
     Workday Spain
By: Microsoft     Published Date: Mar 22, 2018
Die Nachfrage nach Software und verwandten Services ist heute größer als je zuvor. Dieser Trend wird weiterhin anhalten und sich exponentiell steigern da alle Arten von Anwendungen in steigendem Maße Teil unseres Alltags werden. Sie als Entwickler müssen „zaubern“ können und haben die alles andere als einfache Aufgabe, diese digitale Revolution den Benutzern zu vermitteln. Neben den einzigartigen greifbaren Funktionen Ihrer Software gibt es viele Elemente im Hintergrund, um die Sie sich kümmern müssen: Ihre Anwendungen müssen hochgradig verfügbar sein, global funktionieren, nahtlos mit einer Reihe von Geräten zusammenarbeiten, sicher sein und zu angemessenen Kosten in großem Maßstab ausgeführt werden können. Diese Herausforderungen stellen sich bei einem Großteil der Software und in den meisten Branchen. Die Lösungen sind jedoch unbeständig, müssen stets neu erfunden werden, und sowohl Entwicklung als auch Wartung können schwierig und kostspielig sein.
Tags : developer, cloud, azure
     Microsoft
By: Microsoft     Published Date: Mar 23, 2018
Stellen Sie sich vor, Sie hätten zu jedem Ihrer Kunden eine Beziehung, die auf Vertrauen basiert. Wie würden sich Ihre Vertriebsziele verändern, wenn Sie allen neuen Interessenten relevante, punktgenaue Einblicke bieten könnten, die ihren Erfolg steigern? Dies ist zum Teil auf die permanenten Weiterentwicklungen bei den vorhandenen Tools und Technologien zurückzuführen; ausschlaggebender ist jedoch der Wandel, der sich im Denken und Handeln auf Käuferseite vollzogen hat.
Tags : herausforderung, lösung, automatisierung, geschäftsbeziehungen, microsoft
     Microsoft
By: Microsoft     Published Date: Oct 12, 2017
Beim Servicemanagement im Außendienst haben Kosteneinsparungen eine ebenso hohe Priorität wie die Verbesserung der Geschäftsbeziehungen mit Kunden. Dies kann für Unternehmen in nahezu jeder Branche zu einer Herausforderung werden, denn nur allzu häufig beeinträchtigen Sparmaßnahmen unmittelbar die Fähigkeit von Servicemitarbeitern, individuell auf Kunden eingehen zu können. Doch das Internet of Things bietet einen Ausweg aus diesem Dilemma.
Tags : erforderlich, fordert, hilfe, techniker, besucht, standort
     Microsoft
By: Logrhythm     Published Date: Sep 11, 2017
Der traditionelle Ansatz der Cyber-Sicherheit besteht in einer präventionsorientierten Strategie, die darauf fokussiert, Angriffe zu stoppen. Und tatsächlich lassen sich mit präventionsorientierten Ansätzen viele Bedrohungen abwehren, doch den versierten und hochmotivierten Bedrohungsakteuren von heute gelingt es immer öfter, diese Abwehrmaßnahmen mit kreativen, verdeckten, gezielten und permanenten Angriffen zu umgehen, die oft lange unentdeckt bleiben.
Tags : network, cloud saas, users, mobile devices, iot, malicious insiders, hacktivists
     Logrhythm
By: Okta     Published Date: Jul 01, 2015
Watch this short video and learn how DocuSign, with Okta single sign-on, increased cost savings, end-user productivity and overall security.
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     Okta
By: Okta     Published Date: Aug 24, 2015
Watch this short video and learn how DocuSign, with Okta single sign-on, increased cost savings, end-user productivity and overall security.
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     Okta
By: GE Healthcare     Published Date: Feb 23, 2015
In a vendor neutral archive, images and documents from multiple departments and on platforms from multiple vendors can be easily viewed in one place. Learn more about how it works and why it's important in this session.
Tags : xds, cross enterprise document sharing, unified view of patient images, archive & storage, image sharing & management, vendor neutral archive (vna), centricity clinical archive, mobile image capture
     GE Healthcare
By: GE Healthcare     Published Date: Feb 23, 2015
Given the wide range of technology options available, it's important for healthcare IT executives to pick the right image management technology and approach for a long-term sustainable solution delivering the desired performance and ROI. This whitepaper explores solutions for multi-layered neutrality, a standards-based framework for unifying medical images and clinical documents across the enterprise and community.
Tags : enterprise imaging, advanced visualization, universal viewer, centricity pacs, 3d imaging, radiology imaging solutions, diagnostic medical imaging, radiology medical imaging
     GE Healthcare
By: New Relic     Published Date: Oct 16, 2015
Shed light into your Docker containers
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     New Relic
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