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By: Group M_IBM Q119     Published Date: Mar 13, 2019
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     Group M_IBM Q119
By: Oracle HCM Cloud     Published Date: May 25, 2017
This paper explores the different strategies and technologies that are vital for successful talent management in the retail industry. You'll learn how to source and select the best candidates, streamline onboarding and get new hires up to speed quickly, and maintain high levels of employee engagement and performance.
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     Oracle HCM Cloud
By: Oracle HCM Cloud     Published Date: May 25, 2017
Explore the findings of Oracle HCM's Employee Engagement Survey and discover fresh insight on ideas, best practices and current trends from your colleagues. Learn how other HCM leaders are creating compelling cultures, making technology decisions to support mobile and social ways of working, inspiring collaboration and driving employee engagement.
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     Oracle HCM Cloud
By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
What does it take to be relevant today? In the era of hyper-connectivity, consumers have become entitled, demanding more control over their experiences and expecting that marketers use data and insights to create a seamless, relevant brand experience. Research shows that communications containing relevant information and offers are the best drivers of brand loyalty and conversions
Tags : insight marketing, customer engagement, omnichannel, multichannel, automation, loyalty, crm, marketing
     Selligent Marketing Cloud
By: OC Tanner     Published Date: Oct 24, 2016
This paper explains the large benefits in store for companies able to improve their employees’ wellbeing. This paper describes, in detail, what companies can do to improve that portion of life spent at work.
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Oct 24, 2016
This white paper explores the O.C. Tanner Institute’s 2015 Great Work Index Study. What is great work? Who is currently doing great work? What can you do to encourage everyone in your organization to achieve great work?
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Nov 16, 2016
Groundbreaking study brings to light a paradoxical insight: Managers tend to think it’s their job to innovate and improve, while non-managers believe innovating is for everyone. Smart leaders share innovating opportunities with their team, and in return they see an increase in great work produced
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Nov 16, 2016
Understanding what factors create and sustain effective recognition programs is essential to maintaining a motivated workforce. This study sought to understand which forms of recognition work, identify the elements of a healthy program, and what the outcomes are.
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Nov 16, 2016
The concept of wellness in the workplace is relatively new and many companies are actively creating wellness programs to improve the lives of their employees. However, the exact definition of wellness remains unclear and inconsistent across organizations. Global research conducted by The O.C. Tanner Institute helps establish a definition of employee wellbeing. This paper explains the large benefits in store for companies that are able to improve their employees’ wellbeing and explores why this trend is relevant in the workplace today. It describes, in detail, what companies can do to improve the large portion of life spent at work and, more specifically, investigates how the benefits and perks currently offered at work impact wellbeing and where they fall short.
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Nov 16, 2016
Do you want all of your employees to expand their influence, go beyond what is expected, and purposefully create improvements for your business? To simplify this question, do you want your employees to perform great work? The fact of the matter is that anyone can be a difference maker in your organization. There is great work that only you can do. There is great work only the person sitting right next to you can do. That is both the beauty and crux of great work. It is something that everybody is capable of, but something that could go wasted if an individual fails to take action and perform great work. From the janitor to the CEO, each individual sees the business from their unique perspective and has the potential to make a difference, be innovative, and ultimately create value for your organization.
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Feb 14, 2017
As you constantly shape and improve the culture of your organization, make sure you are on the right path. Discover the latest studies in employee engagement, culture, and talent management to see what’s new (and what’s still trending) in 2017.
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: OC Tanner     Published Date: Feb 14, 2017
The O.C. Tanner Institute’s latest study examines not only the powerful benefits of employee recognition, but more specifically, how giving recognition effects the giver. Turns out, giving recognition is directly linked to some pretty profound results. Check it out!
Tags : rewards and recogntion, employee engagement, employee recognition, oc tanner, global engagement, global recognition
     OC Tanner
By: Urban Airship     Published Date: Oct 18, 2017
Push notifications for mobile and web that boost customer engagement & retention. Our data study of 63 million new app users shows that when brands send high value push notifications more frequently (sometimes more than one a day!) users are more likely to engage and keep their app. So what kinds of push notifications should you be sending? Download this eBook for 50+ examples you can use to increase the frequency of your notifications (web or app) — and reap the bottom line benefits.
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     Urban Airship
By: Urban Airship     Published Date: Oct 18, 2017
Learn the Pros & Cons of Leaders in the Engagement Space to ID the Best Solution for Enterprise Marketers The first-of-its-kind Forrester Wave™ on Mobile Engagement Automation helps digital business and marketing professionals make the right choice to power that next level of hyperpersonalized customer engagement — whether on mobile, or not. Get your complimentary report to learn: ? Which vendors Forrester analyzed based on a 30-criteria evaluation ? How these vendors differ on current offering, strategic vision and market presence ? Why more companies are investing in mobile engagement automation ? The considerations needed to make the right choice for enterprise marketers
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     Urban Airship
By: Urban Airship     Published Date: Oct 18, 2017
FIGHT THE FOMO! MAKE SURE YOU CHOOSE THE RIGHT MOBILE ENGAGEMENT VENDOR You've been tasked with evaluating mobile engagement vendors. Now what? Be sure you’re asking the right questions. We’ve gathered questions 14 key areas to ask vendors based on a few data sets — high-level thoughts from analyst firms like Forrester, the best questions prospective customers ask us, what we wish customers in certain verticals would ask, and more. It's thorough and it’ll give you a solid, informed place to start. Download the RFP template and get: ? A comprehensive list of 150+ questions in 14 key areas — and the business reasons behind asking them ? Recommendations for vertically-specific questions to ensure you’re including what’s most critical to getting your needs met
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     Urban Airship
By: Monotype     Published Date: Jan 27, 2016
What is a millennial and why do they matter to your brand? How can you engage this audience and lay the foundation for an engaged customer base with your messaging and content? These questions are all vital to how your brand can tap into the $600 billion in buying power millennials hold right now and for the future. Swyft Media addresses how brands can reach millennial consumers with 5 key tips you can implement today.
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     Monotype
By: Swyft Media     Published Date: Jan 28, 2016
What is a millennial and why do they matter to your brand? How can you engage this audience and lay the foundation for an engaged customer base with your messaging and content? These questions are all vital to how your brand can tap into the $600 billion in buying power millennials hold right now and for the future. Swyft Media addresses how brands can reach millennial consumers with 5 key tips you can implement today.
Tags : swyft media, brand engagement, best practices, millennial customers, customer engagement, content solutions
     Swyft Media
By: Swyft Media     Published Date: Jun 13, 2016
Effective marketing is all about engagement — connecting with customers and finding innovative, interesting ways to build long-term relationships. When it comes to the highly active, spend-ready millennial generation, coupling the right content with a deeply personal experience is especially important.
Tags : swyft, mobile messaging, millennial, audience engagement, audience engagement platform, emerging marketing, social media, internet marketing
     Swyft Media
By: Limeade     Published Date: Sep 30, 2016
The newest research from Limeade and Quantum Workplace reveals that individual well-being is related to employee engagement. Learn why your organization’s support is so critical, the role of culture in well-being and how it drives business results.
Tags : corporate wellness, well-being, employee engagement, hcm, human resources, benefits, compensation, company culture
     Limeade
By: Oracle OMC     Published Date: Nov 30, 2017
The act of engaging with a customer or buyer is hardly a new concept. Nor is the inherent need to do so in order to achieve success. Companies initially had control of the relationship because they controlled the information. When consumers received the advantage of online access, they took the lead. But the terms of engagement have changed again. Because of the mobile app, the power has shifted back to the marketing department.
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     Oracle OMC
By: Bronto     Published Date: May 31, 2018
More than 80% of customers abandon their carts resulting in a whopping $18 billion in lost revenue every year. Retailers that lack a strong, comprehensive cart recovery program are just leaving that revenue behind. This paper will examine what you need to look for in a cart recovery program. What you’ll learn: How flexibility in choosing the number and time to send emails can increase engagement. What to look for in the segmentation and personalization of cart recovery emails. How A/B testing can take your cart recovery program to the next level.
Tags : sales, customer, consumer, revenue, recovery
     Bronto
By: SAS     Published Date: Apr 16, 2015
Few advances in technology have impacted how we do business as broadly and profoundly as mobile. Mobile devices are creating new opportunities for organizations to engage with their customers, but the bigger reasons to focus on mobile relate to how mobile is changing how people behave. For marketers, the opportunities lie beyond the simple lure of mobile as just another channel to engage with customers. Because mobile devices are highly valued and always present, they bring a unique complexity that is not associated with email, digital or other channels of engagement.
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     SAS
By: SAS     Published Date: Apr 21, 2015
Because mobile devices are highly valued and always present, they bring a unique complexity that is not associated with email, digital or other channels of engagement.
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     SAS
By: LogMeIn     Published Date: Feb 06, 2013
Identify trends is multi-channel service and support with a focus on the increase in live chat and social media.
Tags : customer satisfaction, multi-channel, live chat, social media, organizations, effective, consistent
     LogMeIn
By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
     LogMeIn
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