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By: Dell EMC     Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi
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     Dell EMC
By: Intel     Published Date: Apr 15, 2019
o The growing video surveillance market is driving demand for advanced video analysis technologies. Businesses and organizations from all vertical sectors are looking to leverage the benefits of enhanced detection accuracy and flexibility provided by deep learning to solve their security, safety, and operations challenges. Discover how Agent Vi’s innoVi* leverages cutting-edge deep learning technology to transform the hundreds, or even thousands, of cameras deployed across a city into smart video devices, contributing to the city’s ability to improve security, safety, and incident response citywide.
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     Intel
By: Here Technologies     Published Date: Mar 29, 2019
Today’s assets, including equipment, vehicles, and shipping containers, move via multiple transportation modes at varying speeds across a range of distances and geographies. The journeys of these assets are fraught with problems, including lost and stolen goods, delayed shipments, and damage from incorrect environmental conditions. HERE is looking to solve the problems of keeping track of things, both outdoors and indoors. IoT deployments rely on location tracking to function effectively. With the significant cost of delayed, lost and stolen goods – location tracking offers a huge market opportunity. ISG Research had an extensive briefing with to analyze the company’s ambitions to reach deeper into the IoT and Asset Tracking market. Download to learn more about active tracking of high value products and how to enhance your tracking solutions.
Tags : here technologies, transport and logistics
     Here Technologies
By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
Tags : nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology
     NEC
By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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     Genesys
By: Velaro     Published Date: May 06, 2014
Did you know that those who respond to a proactive online chat invitation are 6 times more likely to buy than the average website visitor? Download this paper for practical advice on using proactive chat to increase sales online sales and customer satisfaction.
Tags : live chat, live chat software, proactive live chat, online sales conversions, ecommerce, online customer experience, customer support productivity, online sales
     Velaro
By: Entrust Datacard     Published Date: Aug 10, 2016
Entrust’s SSL/TLS Best Practices Guide is a key resource for those charged with SSL (Secure Sockets Layer) and TLS (Transport Layer Security) deployment. In our guide, you’ll find expert advice from the thought leaders at Entrust on SSL/TLS certificate installation, and tips for managing security for optimal performance. Included in the SSL/TLS Best Practices Guide: Certificates and Private Keys Server Configuration Application Protection Enhanced Server Security Domain Protection Advanced Certificates Always-On SSL Our guide is designed to help make SSL/TLS certificate installation easier, so you can use SSL expertly and with confidence.
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     Entrust Datacard
By: Dell EMC     Published Date: Aug 07, 2018
The media and entertainment industry was valued at $1.81 trillion in 2016, and is expected to reach $2.14 trillion by 2020. Activities within this industry have grown over the last couple of years, and now range from creating content for movies, TV and games, to delivering that content. This is increasingly performed via on-demand data networks rather than traditional over-the-air broadcasting, watched over high resolution displays that enhance the overall viewing experience of the user, and even the latter is being delivered from the same storage repositories. Media production is also now prevalent in areas not traditionally associated with this activity, such as training, museums, and education.
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     Dell EMC
By: Entrust Datacard     Published Date: Oct 24, 2016
All of these elements of growing connectivity have the potential to significantly increase productivity, streamline operations and enhance service levels to citizens and stakeholders. But these benefits are only one side of the story. The added complexity of the new eGovernment environment also creates many new challenges, as government agencies search for effective ways to secure and control access to the rapidly growing number and variety of gateways to their ecosystems.
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     Entrust Datacard
By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia needed to develop a virtual workforce that combined human, robotic, cognitive, and analytic capabilities to enhance banking customer experiences, automate repetitive tasks and increase efficiency across the board. The largest part of this challenge for Bancolombia was the transformation of the working methodology and coordination of human and robotic workers.
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     Automation Anywhere APAC
By: Lenovo UK     Published Date: Nov 08, 2018
With one laptop stolen every minute, how do you balance the security threat against the rising need for workforce mobility and enhanced productivity? With ThinkPad powered by Intel® Core™ i7 vPro™ processors, you benefit from Lenovo’s 360 approach to security. Plus the durability to keep your users moving and productive at every stage of their working day. Learn more in our infographic. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : lenovo, intel, thinkpad, thinkpad x1, x1 extreme, laptop, security, productivity
     Lenovo UK
By: Intel Corp.     Published Date: May 15, 2018
Organizations today are undertaking tremendous digital transformations. They are adopting new technologies to identify new marketplace opportunities, enhance the customer experience, increase internal efficiencies and more. Meet end- user expectations and enterprise IT requirements using PCs equipped with next- generation Intel Core vPro processors.
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     Intel Corp.
By: Dell     Published Date: Nov 02, 2018
When it comes to effectively and efficiently protecting growing volumes of data, midsized organizations face unique challenges. That is because they live in a world of constraints that are both operational and budgetary in nature. Cloud disaster recovery offers new options for these organizations—they can optimize their data protection economics by integrating on-premises protection solutions with cloud-based backup and recovery methods. Dell EMC’s cloud-ready solutions, particularly its Integrated Data Protection Appliances with native cloud extension capabilities, along with its Data Protection Software working in conjunction with its Data Domain backup storage appliances, provide cloud disaster recovery with flexible features. These solutions enhance operational efficiency and provide midsized organizations with clear economic and operational benefits.
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     Dell
By: HPE Intel     Published Date: Jan 11, 2016
While flash storage can enhance the performance of your applications, there are three potential roadblocks to realizing the full value from a flash investment: • Storage network capacity • Storage architecture • Resiliency Vish Mulchand is Senior Director of Product Management and Marketing for Storage, Hewlett Packard Enterprise.
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     HPE Intel
By: HPE Intel     Published Date: Mar 14, 2016
Transform to hybrid infrastructure by modernizing your platforms and workloads for efficiency and enhanced business service delivery.
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     HPE Intel
By: Hewlett Packard Enterprise     Published Date: Dec 13, 2016
Hewlett Packard Enterprise works with you to provide your organization the Right Mix of hybrid infrastructure that enhances economics and accelerates your time to value.
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     Hewlett Packard Enterprise
By: Akamai Technologies     Published Date: May 05, 2017
Security and performance were once considered separate issues requiring very different solutions. But now that malicious hackers have discovered new and better ways to affect both aspects of a website, you need solutions that can plug security holes while enhancing frontend performance. How is that possible? In this report, we explore browser-based solutions that can beef up security and enhance end-user performance in one stroke. This report examines several techniques for dealing with third party content issues in the browser, including HSTS, iframe, and prefetch. It also dives into service workers and browser-based scripts that provide many security and performance options. Download it now and learn how you can jointly improve security and increase performance.
Tags : cyber security, security, web linking, performance
     Akamai Technologies
By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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     Zendesk
By: Dell EMC     Published Date: Nov 03, 2016
IT managers are struggling to keep up with the “always available” demands of the business. Data growth and the nearly ubiquitous adoption of server virtualization among mid-market and enterprise organizations are increasing the cost and complexity of storage and data availability needs. This report documents ESG Lab testing of Dell EMC Storage SC Series with a focus on the value of enhanced Live Volume support that provides always-available access with great ease of use and economics.
Tags : storage, data, sql, architecture
     Dell EMC
By: Cisco     Published Date: Jul 30, 2015
Enhance real-time situational awareness.
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     Cisco
By: Samsung     Published Date: Dec 18, 2015
This paper evaluates the impact of mobility for banks and examines the key steps to deploy mobile-first bank branches that enhance customer experience and streamline branch operations.
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     Samsung
By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich and always up-to-date, is a leader in the location data arena.
Tags : public sector, urbanization, traffic management
     HERE Technologies
By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Tags : location data, transport & logistics, location services
     HERE Technologies
By: SAS     Published Date: Jan 17, 2018
This RSR custom research report explores the impact of omnichannel methods on merchandising, marketing and the supply chain; specifically, what analytical capabilities address the challenges that omnichannel selling and fulfillment pose for retailers. Consumers today routinely begin their shopping journeys online, but complete their purchases in nearby stores, in their “home” stores or delivered directly to their doors. Retail analytics enables organizations to capture data from their customers' journeys. Retailers that successfully deliver relevant omnichannel experiences while gaining a more sophisticated understanding of demand (where and how it is initiated) will enhance their brands’ value and create compelling and profitable customer relationships.
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     SAS
By: LogMeIn     Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings. This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
Tags : remote support, customer care, customer experience, customer service, remote devices, cost, productivity, crm & customer care
     LogMeIn
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