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By: KPMG     Published Date: Nov 21, 2018
Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.
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     KPMG
By: KPMG     Published Date: Nov 21, 2018
Many BPO providers have already invested heavily in robotic process automation (RPA), providing an opportunity to renegotiate your BPO contract to reflect the cost savings they are making as a result. But there’s more. Contract renegotiation also creates an opportunity to leverage providers’ investment to accelerate automation in your own business. Read this to discover: • the benefits of automating business processes and the impressive level of cost savings this can deliver • the impact of automation on the BPO market and the implications this has for BPO contracts • a five-step processing for assessing and renegotiating your outsourcing contract • three options for starting your automation journey.
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     KPMG
By: AWS     Published Date: Nov 15, 2018
It isn’t always easy to keep pace with today’s high volume of data, especially when it’s coming at you from a diverse number of sources. Tracking these analytics can place a strain on IT, who must provide the requested information to C-suite and analysts. Unless this process can happen quickly, the insights grow stale. Download your complimentary ebook now to see how Matillion ETL for Amazon Redshift makes it easy for technical and business users alike to participate and own the entire data and analysis process. With Matillion ETL for Amazon Redshift, everyone from CTOs to marketing analysts can generate valuable business intelligence by automating data and analytics orchestrations.
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     AWS
By: Spredfast     Published Date: Nov 15, 2018
Can chatbots provide a great customer experience? Watch how top brands automate social customer service practices. You'll learn how to enhance agent workflows and use AI to better connect with the people you care about most.
Tags : social media customer support, social media manager, social media customer service, social customer service, media com customer service, social customer care, social media and customer service, customer service through social media
     Spredfast
By: Spredfast     Published Date: Nov 15, 2018
How Top Brands Automate Social Service Practices Today’s conversational commerce requires brands to provide immediate answers to their customers’ questions. Chatbots and artificial intelligence are fast becoming critical tools for customer service, bringing speed and scale that ensures a superior experience. But what are the best practices that marketers need to know to tackle the challenges of customer service automation? ?Learn from experts from General Motors, Booking.com and Spredfast about how to bring automation into your CX workflows and bolster your social service strategies. You’ll find out: How to think about automation for your business? How chatbots enhance your agent workflows?? ??How Booking.com and GM are using AI to drive inspiration and customer? service efficiencies??
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     Spredfast
By: Attunity     Published Date: Nov 15, 2018
With the opportunity to leverage new analytic systems for Big Data and Cloud, companies are looking for ways to deliver live SAP data to platforms such as Hadoop, Kafka, and the Cloud in real-time. However, making live production SAP data seamlessly available wherever needed across diverse platforms and hybrid environments often proves a challenge. Download this paper to learn how Attunity Replicate’s simple, real-time data replication and ingest solution can empower your team to meet fast-changing business requirements in an agile fashion. Our universal SAP data availability solution for analytics supports decisions to improve operations, optimize customer service, and enable companies to compete more effectively.
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     Attunity
By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. By allowing multiple operating systems and applications to run on a single physical server, organizations can significantly lower their hardware costs and take advantage of efficiency and agility improvements as more and more tasks become automated. This also alleviates the pain of fragmented IT ecosystems and incompatible data silos. Currently, this virtualization juggernaut shows no sign of slowing. As businesses recognize the potential for increased reliability and scalability offered by virtual technology, they are ramping up their investments in data center modernization and upgrading. In fact, 33 percent of the respondents to a recent ESG survey on cloud usage said that making greater use of server virtualization was one of their top five spending priorities for the next 12 to 18 months.
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     Druva
By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. By allowing multiple operating systems and applications to run on a single physical server, organizations can significantly lower their hardware costs and take advantage of efficiency and agility improvements as more and more tasks become automated. This also alleviates the pain of fragmented IT ecosystems and incompatible data silos. Protecting these virtualized environments, however, and the ever-growing amount of structured and unstructured data being created, still requires a complex, on-prem secondary storage model that imposes heavy administrative overhead and infrastructure costs. The increasing pressure on IT teams to maintain business continuity and information governance are changing how businesses view infrastructure resiliency and long-term data retention—they are consequently looking to new solutions to ensure immediate availability and complete protection of the
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     Druva
By: Druva     Published Date: Nov 09, 2018
The rise of virtualization as a business tool has dramatically enhanced server and primary storage utilization. Protecting these virtualized environments, however, as well as the ever-growing amount of structured and unstructured data being created, still requires a complex, on-prem secondary storage model that imposes heavy administrative overhead and infrastructure costs.
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     Druva
By: Lenovo UK     Published Date: Nov 08, 2018
With one laptop stolen every minute, how do you balance the security threat against the rising need for workforce mobility and enhanced productivity? With ThinkPad powered by Intel® Core™ i7 vPro™ processors, you benefit from Lenovo’s 360 approach to security. Plus the durability to keep your users moving and productive at every stage of their working day. Learn more in our infographic. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : lenovo, intel, thinkpad, thinkpad x1, x1 extreme, laptop, security, productivity
     Lenovo UK
By: AWS     Published Date: Nov 07, 2018
As more enterprises are moving some, if not all of their data and applications to the cloud – cost effectiveness, network performance and security are top of mind. AT&T NetBond for Cloud provides a dynamic, private connect to Amazon Web Services (AWS). Its enhanced infrastructure makes it easier to securely connect applications, platforms, and services. With AT&T NetBond for Cloud, customers are getting a single, end-to-end solution from one provider that allows them to maintain a hybrid environment, meaning that can utilize their current investments in their on-premises infrastructure and strategy. Download this eBook to learn how AT&T NetBond® can accelerate your journey to the cloud, improve ROI and secure your applications. Join our webinar to learn - Why Aira chose AT&T NetBond® to establish a global network connecting smart glasses to trained, professional agents - Best practices for quickly shifting network capacity to meet changing demands in real-time - How to take advantag
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     AWS
By: AWS     Published Date: Nov 07, 2018
Enterprises seeking the security and performance capabilities of establishing their own private network are often turned away by the high cost and technical expertise required. AT&T NetBond® for Cloud helps establish private, dynamic connectivity from on-premises data centers to Amazon Web Services (AWS) in as little as 2-3 days. Aira, a customer focused on augmented reality, has leveraged the global connectivity capabilities of AT&T NetBond® to connect low vision or blind smart glasses users with a network of agents to guide the visually impaired through everyday tasks such as interpreting prescriptions. Download this case study with AT&T, Aira, and AWS to learn how AT&T NetBond® can accelerate your journey to the cloud, improve ROI and secure your applications. Join our webinar to learn - Why Aira chose AT&T NetBond® to establish a global network connecting smart glasses to trained, professional agents - Best practices for quickly shifting network capacity to meet changing demands
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     AWS
By: Jamf     Published Date: Nov 05, 2018
There are no signs of Apple device growth slowing down in the enterprise. In fact, 3 out of 4 employees now choose an iPhone or iPad for their mobile device. Our guideon the basics of device management will help you enhance iPhone, iPad and iOS management skills by providing you with: • An introduction to iPhone, iPad and iOS management • Explanation of Apple services and programs available • Outline of lifecycle management stages • Insight for infrastructure planning • Overview of the industry-leading Apple management solution
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     Jamf
By: Dell     Published Date: Nov 02, 2018
When it comes to effectively and efficiently protecting growing volumes of data, midsized organizations face unique challenges. That is because they live in a world of constraints that are both operational and budgetary in nature. Cloud disaster recovery offers new options for these organizations—they can optimize their data protection economics by integrating on-premises protection solutions with cloud-based backup and recovery methods. Dell EMC’s cloud-ready solutions, particularly its Integrated Data Protection Appliances with native cloud extension capabilities, along with its Data Protection Software working in conjunction with its Data Domain backup storage appliances, provide cloud disaster recovery with flexible features. These solutions enhance operational efficiency and provide midsized organizations with clear economic and operational benefits.
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     Dell
By: AWS     Published Date: Oct 30, 2018
Enhance the Availability & Performance of SAP HANA Apps Abstract: SAP HANA delivers powerful analytics capabilities that can help you improve business performance and drive digital transformation. You can more easily build reliable and performant SAP HANA-powered landscapes with SUSE Linux Enterprise Server for SAP Applications and Amazon Web Services (AWS). That’s because SUSE can help you achieve near zero downtime and sustain high-performance levels, while AWS delivers a broad and deep set of cloud services that are certified to fulfill the compute, memory, and storage requirements of SAP HANA.
Tags : availability, performance, sap, hana, apps
     AWS
By: AWS     Published Date: Oct 30, 2018
How Snapper Further Protects Data in Amazon S3 Using CWP for Storage Abstract: Snapper, a New Zealand-based company that develops custom account-based solutions, was creating an online concessions payment program for local students and needed a way to enhance the security of their personal information on Amazon Web Services (AWS). The solution had to further protect online student profiles and associated payment details stored in Amazon Simple Storage Service (Amazon S3) against malware and threats. Snapper chose Symantec Cloud Workload Protection for Storage (CWP for Storage) for its advanced malware protection, elastic scalability, and simple deployment requiring only a few hours.
Tags : snapper, data, amazon, cwp, storage
     AWS
By: AWS     Published Date: Oct 30, 2018
Snapper, a New Zealand-based company that develops custom account-based solutions, was creating an online concessions payment program for local students and needed a way to enhance the security of their personal information on Amazon Web Services (AWS). The solution had to further protect online student profiles and associated payment details stored in Amazon Simple Storage Service (Amazon S3) against malware and threats. Snapper chose Symantec Cloud Workload Protection for Storage (CWP for Storage) for its advanced malware protection, elastic scalability, and simple deployment requiring only a few hours.
Tags : data, amazon, cwp, storage
     AWS
By: MobileIron     Published Date: Oct 29, 2018
For every mobile user, staying productive requires secure access to critical apps such as email, contacts, and calendar. These personal information management (PIM) apps are some of the most commonly used apps in the enterprise, so IT must ensure that users can seamlessly and securely access them on any device, including Android and iOS. The ultimate goal is to prevent data loss while preserving the native app experience users expect.
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     MobileIron
By: Group M_IBM Q418     Published Date: Oct 23, 2018
The EU General Data Protection Regulation (GDPR) has arrived. Every company doing business with European customers — regardless of location — must make considerable governance, people, process, and technology changes to comply with the new rules. While companies have made progress, more work remains. To succeed, they must tackle key challenges, including data identification, mapping, and access management. Despite the work ahead, forward-looking businesses understand GDPR is an opportunity. This is a transformation for a data-savvy world, with the potential to yield enhanced customer and business benefits. Investment in solutions with data privacy, security, and compliance offerings that can protect data no matter where it’s stored — on-premises and in the cloud — can ease companies along their readiness journeys and help them achieve and sustain compliance from May 25, 2018, and onward
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     Group M_IBM Q418
By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
Tags : cognizant, life sciences, patient care
     Cognizant
By: Cognizant     Published Date: Oct 23, 2018
The implications of AI’s unique approach are profound: AI can learn by example rather than through brute-force programming; can understand human intention and emotions and act accordingly; and can handle extraordinarily complex relationships of data that are beyond the capability of human analysts working alone. AI can multiply what we currently do and take us to experiences we’ve never had before, at a speed and scale that will change entire industries. In these case studies, we’re pleased to present a range of real-world examples to guide your imagination. Here, you’ll find situations where companies like yours found AI to be part of the solution. These examples show how AI can enhance an existing application, workflow or process and reduce friction. This e-book presents how 10 organizations are using artificial intelligence to accelerate decision making, improve business processes, enhance user engagement, reduce costs and drive remarkable growth and profitability.
Tags : cognizant, artificial intelligence
     Cognizant
By: IBM APAC     Published Date: Oct 16, 2018
The latest IBM POWER9 Server is built for the most demanding, data-intensive, computing on earth with an enhanced core and chip architecture. It provides scalability and flexibility to handle changing customer needs while being cloud-ready with industry-leading reliability and performance. The POWER9 Systems server family has servers that are available for different workloads, IT environments or budget. You can choose from an array of server options that include: - POWER9 for Enterprise – scale-up - POWER9 for AIX & IBM I – scale-out - POWER9 for Linux - POWER9 for SAP HANA - POWER9 for Enterprise AI, Deep Learning & Machine Learning Find out more about these servers to meet the business needs of tomorrow.
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     IBM APAC
By: Lenovo UK     Published Date: Oct 15, 2018
With one laptop stolen every minute, how do you balance the security threat against the rising need for workforce mobility and enhanced productivity? With ThinkPad powered by Intel® Core™ i7 vPro™ processors, you benefit from Lenovo’s 360 approach to security. Plus the durability to keep your users moving and productive at every stage of their working day. Learn more in our infographic. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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     Lenovo UK
By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"Your employees are your secret weapon and your competitive advantage. Imagine how your business would thrive if you could multiply your workforce’s impact without adding to the payroll! Through 5 talent strategies, your organization can do just this by increasing the productivity of each employee.? In our?new whitepaper,?“Shifting the Employee Productivity Curve with Smart Talent Management Strategies,” you'll learn:? What the employee productivity curve is and how shifting the curve impacts your organization's bottom line. 5 practical measures you can take to enhance employee productivity.? Stories of organizations that have successfully shifted the curve. Your organization has already seen how adopting talent management solutions can impact employee productivity. Download this paper to learn what else your organization can do to shift the curve even further. "
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     Cornerstone OnDemand
By: PGi     Published Date: Oct 01, 2018
Large companies have made considerable investments in video webcasting to their external audiences. Now they need to turn their attention toward internal communications—for reasons that can enhance their competitiveness and bottom line. As companies undergo a digital transformation, the playing field becomes increasingly technology-democratized and fierce. In this climate, an organization’s employees are one of its most, if not the most, valuable competitive differentiators. And the same energy and focus that companies put toward reaching their external audiences needs to go toward reaching and engaging their employees. Here’s where strong internal communications can pay big dividends. High-performing companies recognize the significant impact effective internal communication has on their business. Chief among the gains are: • Increased productivity. • Improved brand trust and company loyalty among employees. • Increased company alignment within and between departments and remote loc
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     PGi
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