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By: ServiceNow     Published Date: Jul 09, 2015
This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.
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     ServiceNow
By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
Tags : itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
     Clarus Systems
By: Tribridge     Published Date: Feb 09, 2015
Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.
Tags : content development, training content, e-learning content development, content creation services, content conversion, enterprise content management, custom content, learning content
     Tribridge
By: Thomson Reuters     Published Date: Sep 21, 2012
INTRODUCING THE ALL NEW DATASTREAM PROFESSIONAL
Tags : thomson reuters, free trial analytics, macroeconomics, enhanced collaboration
     Thomson Reuters
By: Cenzic     Published Date: Nov 11, 2008
This white paper highlights Cenzic’s recommendation of a process of continuous assessment for applications in development and production environments -- a process that can equally apply to Intranet and public facing applications alike. Continuous testing can now be easily and safely done in a virtualized environment; no longer putting production web applications at risk. Companies can now easily and quickly, add vulnerability testing to their list of activities for all of their Web applications including production applications. Using a testing methodology across a company’s Web application portfolio will significantly enhance the security of all Web applications.
Tags : web application security, testing web applications, cenzic, assessments for web applications, security
     Cenzic
By: IBM     Published Date: May 08, 2013
Read this whitepaper to learn how Big analytics can improve your business decision making and enhance business innovation. Most of all what does it provide in terms of business value for big data. Learn more about ‘Big Data and Business Analytics’ through IBM’s latest market leading solutions. Register and attend this complimentary virtual event on June 11 by IBM Business Analytics
Tags : big data, value, analytics, improve, business, innovation
     IBM
By: RICOH     Published Date: Jun 09, 2017
Read this white paper to find out how RICOH can simplify printing and enhance customer experience.
Tags : print, printing, customer relationship, customer experience, customer experience management
     RICOH
By: NETIQ     Published Date: Sep 09, 2013
This Forrester Technology Adoption Profile (TAP) shows how growth in mission-critical applications is driving disaster recovery initiatives, enhanced disaster recovery capabilities shorten recovery objectives and the future of disaster recovery rests with advanced continuity tools. To learn more, download your copy of this informative Forrester TAP today.
Tags : netiq, disaster recovery, replication, recovery, forrester, technology adoption profile, mission critical, white paper
     NETIQ
By: IBM     Published Date: Oct 10, 2013
Increasingly demanding IT requirements are necessitating change to the data center network (DCN). Like servers and storage, the network needs to evolve to deliver the flexibility and scalability required by a more virtualized IT environment. In this interview, Michele Girola, IBM network integration services product manager, explains how to enhance your DCN to support evolving technologies today and in the future. Listen to the full 12-minute interview or read the two-page abbreviated version to learn how IBM is working with clients to build a better data center network.
Tags : data center network, new technologies, data center, supporting technology, dcn, flexibility and scalability, product manager, network integration
     IBM
By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich and always up-to-date, is a leader in the location data arena.
Tags : public sector, urbanization, traffic management
     HERE Technologies
By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
Tags : location data, transport & logistics, location services
     HERE Technologies
By: Polycom     Published Date: Sep 07, 2016
View the on-demand webinar, “Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP” for a conversation about Polycom’s newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences.
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, productivity
     Polycom
By: Polycom     Published Date: Jun 08, 2016
"Have you heard about Polycom’s groundbreaking new meeting collaboration solutions? Are you curious how Polycom® RealPresence Trio™, RealPresence Centro™ and others fit into your Skype for Business plans? View the on-demand webinar, “Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP” for a conversation about Polycom’s newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences."
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity
     Polycom
By: Dassault Systèmes     Published Date: May 09, 2018
Technology is transforming mobility and vehicle ownership. To be a game-changer in the transportation and mobility market, organizations must anticipate customer expectations and deliver compelling experiences. • Help my customers experience the future: Digitization, VR and interactive experiences show consumers benefits before they are on the road. • Give my customers enhanced levels of customization: Vehicle personalization transforms a product purchase to a multi-dimensional experience. • Streamline my product development processes: Innovation increases product diversity while reducing development time and costs. • Keep me up to speed with new mobility solutions: Organizations must be open to change in imagining how to go from point A to B. • Prepare me for the shift to Mobility as a Service: MaaS is already affecting transportation and pressuring margins for conventional car manufacturers. I invite you to download your targeted industry analysis and uncover the expectations to tak
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     Dassault Systèmes
By: THagen     Published Date: Feb 23, 2011
Transform your managers into coaches if you want to see your employees enhance their performance.
Tags : coaching, sales coaching, training reinforcement
     THagen
By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
Tags : data warehouses, bi environments, bi technologies, faster deployments
     IBM
By: CDW     Published Date: Mar 27, 2015
Many, if not most, organizations today are grappling with the challenge of a growing mobile technology environment. Mobility can deliver many key benefits: improved collaboration among workers, enhanced customer service, easier access to corporate information from many locations and increased productivity—to name a few. But the proliferation of mobile devices and applications also comes with its share of challenges, perhaps none more important than ensuring the security of the devices themselves as well as the data they contain and the enterprise networks they access.
Tags : mobile, security, strategy, application, enterprise, network, data
     CDW
By: Teradata     Published Date: Jun 12, 2013
This White Paper discusses how a balanced approach in an Integrated Marketing Management (IMM) environment can lead to creating more efficient marketing and an enhanced experience for consumers. Included are examples of how leading companies are currently satisfying the needs of both internal constituents and external customers.
Tags : integrated marketing, integrated marketing management, customer experience, customer engagement
     Teradata
By: SAP     Published Date: Mar 24, 2011
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Tags : location-based bi, business value, geographic enhancement
     SAP
By: Infoblox     Published Date: Sep 09, 2014
Active Directory can manage Microsoft tools; but core network services require best-in-class DNS and DHCP management utilities. Learn how Infoblox enhances Microsoft environments by improving visibility and management of DNS, DHCP, and IPAM processes.
Tags : infoblox_dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
     Infoblox
By: AppDynamics     Published Date: Sep 25, 2017
IDC’s research shows enterprises around the world are using multicloud strategies to optimize the performance of modern and existing legacy applications running on-premises, in public cloud services, and on legacy systems. In the early days of enterprise cloud adoption, many organizations focused their cloud strategies on enabling net-new cloud-native applications written to take advantage of dynamic cloud infrastructure and pay-as-you-go consumption-based cost models. Early success with these implementations is convincing more and more enterprises to expand their cloud footprint and to migrate existing applications to cloud in order to enhance end-user experiences, optimize cloud resource utilization and costs, and create a more flexible and agile business environment.
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     AppDynamics
By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
Today’s consumers are more demanding than ever before. They want experiences that are personalized, relevant, and consistent—whether they’re interacting with your company online, in-store, or on the phone. Oh, and they want only positive experiences. Poor customer service is unacceptable across any channel, including the often-overlooked mobile device. Download this brief to learn how you can deliver the most meaningful, positive, and consistent customer experiences across all channels that enhance loyalty and deliver results.
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     Oracle Marketing Cloud
By: Interactive Intelligence     Published Date: Sep 11, 2013
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
Tags : interactive intelligence, contact centers, organizations, deployment, cloud, solutions, seasonal traffic, infrastructure
     Interactive Intelligence
By: IBM     Published Date: Aug 06, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans. .
Tags : ibm, insurance, customer intelligence, solutions, retention, analytics
     IBM
By: IBM     Published Date: Aug 08, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans.
Tags : insurance, customer intelligence, solutions, customer retention, marketing plans, customer experience/engagement, business intelligence, market research
     IBM
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