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By: Teradata     Published Date: Jun 12, 2013
This White Paper discusses how a balanced approach in an Integrated Marketing Management (IMM) environment can lead to creating more efficient marketing and an enhanced experience for consumers. Included are examples of how leading companies are currently satisfying the needs of both internal constituents and external customers.
Tags : integrated marketing, integrated marketing management, customer experience, customer engagement
     Teradata
By: SAP     Published Date: Mar 24, 2011
In spite of the growth of virtual business activities performed via the World Wide Web, every business transaction or operation is performed at a physical place. And as handheld GPS devices drive a growing awareness of the concept of "location," people are increasingly looking for operational efficiencies, revenue growth, or more effective management as a result of geographic data services and location-based intelligence. In this white paper, David Loshin, president of Knowledge Integrity, Inc., introduces geographic data services (such as geocoding and proximity matching) and discusses how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
Tags : location-based bi, business value, geographic enhancement
     SAP
By: Infoblox     Published Date: Sep 09, 2014
Active Directory can manage Microsoft tools; but core network services require best-in-class DNS and DHCP management utilities. Learn how Infoblox enhances Microsoft environments by improving visibility and management of DNS, DHCP, and IPAM processes.
Tags : infoblox_dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
     Infoblox
By: AppDynamics     Published Date: Sep 25, 2017
IDC’s research shows enterprises around the world are using multicloud strategies to optimize the performance of modern and existing legacy applications running on-premises, in public cloud services, and on legacy systems. In the early days of enterprise cloud adoption, many organizations focused their cloud strategies on enabling net-new cloud-native applications written to take advantage of dynamic cloud infrastructure and pay-as-you-go consumption-based cost models. Early success with these implementations is convincing more and more enterprises to expand their cloud footprint and to migrate existing applications to cloud in order to enhance end-user experiences, optimize cloud resource utilization and costs, and create a more flexible and agile business environment.
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     AppDynamics
By: Oracle Marketing Cloud     Published Date: Oct 06, 2017
Today’s consumers are more demanding than ever before. They want experiences that are personalized, relevant, and consistent—whether they’re interacting with your company online, in-store, or on the phone. Oh, and they want only positive experiences. Poor customer service is unacceptable across any channel, including the often-overlooked mobile device. Download this brief to learn how you can deliver the most meaningful, positive, and consistent customer experiences across all channels that enhance loyalty and deliver results.
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     Oracle Marketing Cloud
By: Interactive Intelligence     Published Date: Sep 11, 2013
Cloud communications provide myriad benefits for organizations, including speed of deployment, the ability to future-proof infrastructure and applications, business continuity, predictable monthly payments, and many more. Most organizations turn to the cloud in order to cost-effectively access enhanced capabilities while eliminating the complexity of deploying and managing premises-based solutions. Cloud-based contact center solutions offer additional benefits, notably the ease of adding or removing agents as needed based on fluctuating or seasonal traffic, ease of deploying remote or at-home agents, and ease of adding multi-channel services.
Tags : interactive intelligence, contact centers, organizations, deployment, cloud, solutions, seasonal traffic, infrastructure
     Interactive Intelligence
By: IBM     Published Date: Aug 06, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans. .
Tags : ibm, insurance, customer intelligence, solutions, retention, analytics
     IBM
By: IBM     Published Date: Aug 08, 2014
Customer intelligence solutions that can enhance customer retention by leveraging advanced and predictive analytics tools to help enable more targeted sales, service and marketing plans.
Tags : insurance, customer intelligence, solutions, customer retention, marketing plans, customer experience/engagement, business intelligence, market research
     IBM
By: Group M_IBM Q2'19     Published Date: May 23, 2019
Defense and intelligence agencies want to leverage the data they collect so they can use artificial intelligence to enhance readiness – but most who run these programs don’t know how to get started and find it difficult to make the business case to their leadership. In this research report, created by GovLoop in partnership with IBM, which provides innovative technology solutions for national security and military intelligence, you’re going to learn where your peers stand—and some practical tips on how to get started—even if you think your data is “dirty” or not ready for advanced applications.
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     Group M_IBM Q2'19
By: IBM     Published Date: Jul 05, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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     IBM
By: IBM     Published Date: Jul 09, 2018
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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     IBM
By: Teradata     Published Date: Jan 30, 2015
Big Data analytics are a top priority at many companies today. Most hope to derive new insights from all available data to improve productivity, cut costs, reduce churn, enhance the customer experience, and seize new business opportunities.
Tags : teradata, data, big, data, analytics. insights, solutions, business opportunities, challenges
     Teradata
By: Globalscape     Published Date: Mar 21, 2014
This whitepaper describes the formal and informal file-sharing methods business employees use to perform their daily functions and explains that, from sending small text documents to multi-gigabyte video files, the right managed file transfer (MFT) solution can allow such transfers to continue without risking the security of the corporate network. The paper explains that the right MFT solution can enable business growth, enhance operational efficiency, enable compliance, reduce costs, and increase ROI. Choosing the right MFT solution requires eight considerations described in the paper, and concludes by explaining why Globalscape solutions are the choice of our customers around the world.
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     Globalscape
By: GlobalSCAPE     Published Date: Nov 08, 2013
The paper explains that the right MFT solution can enable business growth, enhance operational efficiency, enable compliance, reduce costs, and increase ROI.
Tags : globalscape, ftp. mft, file transfer, secure file transfer, business data, managed file transfer
     GlobalSCAPE
By: IBM     Published Date: Aug 05, 2014
Watson Explorer provides organizations with a combined, trusted 360-degree view of both structured and unstructured data. The solution indexes information from unstructured data sources (PDFs, Microsoft SharePoint, flat files, social media, blogs and so on) as well as structured sources for search and discovery. Organizations can leverage their data in place, respecting existing security models when creating this virtual access point to all information. Watson Explorer requires trusted master data to ensure that links are accurate and reliable, so the end user can confidently leverage a holistic view of a customer or product.
Tags : ibm, data, customer, watson explorer, master data, structured
     IBM
By: IBM     Published Date: Oct 01, 2014
Gaining a more complete, trusted view of customers is a strategic goal of most organizations. The challenge is that information about customers is typically managed and stored in many different applications, management systems and data silos. And this challenge is often compounded by a lack of consistency from one application to the next. The combination of IBM InfoSphere Data Explorer and IBM InfoSphere Master Data Management addresses these challenges by creating a single, combined, trusted 360-degree view of all data related to customers, accounts, products and other entities. The combined solution enables organizations to gain a deeper understanding of customer sentiment, increase customer loyalty and satisfaction, and get the right information to the right people to provide customers what they need to solve problems, cross-sell and up-sell.
Tags : data integration, customer loyalty, customer service, big data
     IBM
By: IBM     Published Date: Jul 01, 2015
This paper discusses why it is important for healthcare organizations to become data driven, gives examples of organizations that are already leveraging a wide range of big data.
Tags : clinical analytics, enhanced data foundation, data-driven healthcare organization, integrated data sources, data lifecycle management, big data, healthcare analytics solutions
     IBM
By: Red Hat     Published Date: May 05, 2015
In today’s challenging economic environment, IT planners are continuously seeking innovative ways to enhance service levels and contain costs. Forward-looking organizations are revamping IT infrastructure and deploying virtualization solutions and private cloud services to improve business agility and reduce equipment and operating expenses.
Tags : red hat, rhel, virtualization solutions, it operating expences, business agility
     Red Hat
By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
According to many market research analysts, the global wireless access point (WAP) market is anticipated to continue its upward trajectory and to grow at an impressive compound annual growth rate (CAGR) of approximately 8% through 2020. Many enterprises are utilizing cloudcomputing technology for cost-cutting purposes, eliminating investments required for storage hardware and other physical infrastructures. With significant growth expected in Internet usage, particularly bandwidth consuming video traffic, WAP vendors need to enable their customers to monitor and improve device performance, improve end user experience, and enhance security. These customers include general enterprises that offer Internet access to patrons like airports, hotels, retail / shopping centers and so on. These external Internet access providers can differentiate themselves by offering optimum service through advanced network analytics, traffic shaping, application control, security capabilities and more.
Tags : utilization, challenges, dpi, benefits, airport, public, wifi, qoe
     Rohde & Schwarz Cybersecurity
By: IBM     Published Date: Apr 09, 2015
Fighting malware doesn’t have to be a losing battle. The key is to remember that the varieties of malware on the loose today mean no single method of defense will suffice. An integrated portfolio of solutions, such as those provided by IBM, can work together to enhance protection.
Tags : malware protection, ibm, network security, it security, application security
     IBM
By: NAVEX Global     Published Date: Dec 07, 2017
A strong ethics and compliance programme improves organisational culture, protects corporate reputation and enhances employee engagement. When an ethics and compliance programme is lacking, an organisation could be exposed to significant risk. To ensure compliance programmes meet ongoing best practices, assessments and regular reviews are necessary, valuable and expected by numerous internal and external parties, including government agencies. New laws and regulations, new lines of business, new geographies and mergers and acquisitions become part of a growing enterprise your compliance ecosystem must support. This requires those in charge of the system to regularly revisit and assess their risk and priorities to make necessary adjustments that ensure an effective compliance programme. The Definitive Guide to Compliance Programme Assessment is a comprehensive resource full of advice and best practices. It is designed to help organisations evaluate and improve their ethics and complia
Tags : ethics and compliance programmes, risk management, compliance ecosystem, industry standards, hotline and incident management system
     NAVEX Global
By: Motorola Solutions     Published Date: Aug 14, 2019
Enhance customer experiences by eliminating downtime in the storefront and connecting all employees with instant voice.
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     Motorola Solutions
By: Citrix Systems     Published Date: Feb 14, 2019
"As work moves beyond walls, you need a new security framework that enables more flexibility, productivity, and innovation, not less. Citrix offers a comprehensive security approach that delivers the secure contextual access you need to provide an enhanced user experience while you maintain control. Get this brief to explore how Citrix can help you: - Put the right controls in place to secure SaaS and Internet access - Use a single solution to deliver an integrated experience for end-users and admins alike - Consolidate multiple and disparate access solutions into one"
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     Citrix Systems
By: CA Technologies     Published Date: Jan 09, 2015
This White Paper provides information on how enhance delivery secure and improve customer experience.
Tags : security demands, ways to enhance delivery of secure, protect the business, new security services, delivery security solutions
     CA Technologies
By: Adobe     Published Date: Nov 06, 2013
Download this case study to learn how SPAR Austria, a leading food retail company enhanced their digital marketing strategies by leveraging the powerful content management and publishing capabilities of Adobe Experience Manager.
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     Adobe
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