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By: Genpact     Published Date: Jul 30, 2012
Perhaps never in the history of commerce have businesses been required to adapt so fast to changing conditions as those driven by the introduction of the internet. Of the world's six billion inhabitants, over 1.9 billion use the internet.
Tags : customer experience management, customer retention, customer relationship management, crm tools, roi
     Genpact
By: Cherwell Software     Published Date: Apr 07, 2016
B/E Aerospace is the worldwide leading manufacturer of aircraft passenger cabin interior products and the leading global distributor of aerospace fasteners for commercial, business jet, and military markets. The company has leading worldwide market shares in all major product lines and serves virtually all of the world’s airlines, aircraft manufacturers, and leasing companies through its direct global sales and customer support organizations. Headquartered in Wellington, Florida, B/E Aerospace has grown to nearly 12,000 employees and 220 sites around the world and a true follow-the-sun model for global customer support.
Tags : best practices, customer support, business intelligence, business optimization, branding
     Cherwell Software
By: VMware Dell     Published Date: Jun 05, 2008
Radiator Express Warehouse (1800Radiator), a fast-growing automotive parts distributor, found that it was running at maximum power and its racks were full. Using VMware virtualization technology, the company was able to take 31 physical servers out of production, resulting in a 25 percent reduction in power and cooling costs.
Tags : virtualization, vmware, virtual infrastructure, x86, server consolidation, server containment, business continuity, disaster recovery
     VMware Dell
By: Centercode     Published Date: Oct 16, 2019
Today's technology is getting more and more complex, and it's moving from the lab to homes and offices faster than ever. Increasing competition, expanding markets, and a growing expectation for seamlessness mean IoT and SaaS companies alike are looking for a thorough but fast-paced means to validate the quality of their products and releases. This e-book gives a straight-forward introduction to Customer Validation -- the modern framework for beta testing. It anchors the four key components of traditional beta (people, products, environment, and time frame) around the needs of present-day product development. This includes: establishing the building blocks for thoroughly testing interoperability, creating accurate user scenarios, carving out channels for direct customer interaction, and identifying solutions that will delight your audience.
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     Centercode
By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
Tags : mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping
     Mcorp Consulting
By: Madden Communications     Published Date: Sep 28, 2017
In order for brand promotion activated at retail by POP materials to succeed, it must drive sales. However, retail activation materials aligning with and supporting your national brand are just as important. Many marketers fail at this due to a lack of reliability, effectiveness and value. In this white paper you’ll learn about: • Reinforcement of your brand • Faster speed-to-market • Improved quality & consistency • Cost savings Increasing efficiency
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     Madden Communications
By: Darktrace     Published Date: Apr 02, 2019
This report details seven case studies of attacks that were intercepted and neutralized by cyber defense AI, including insider threat, ransomware, and IoT attacks. While all threat scenarios were distinct, some fast-moving and others slow and stealthy, in all cases the subtle indicators of suspicious activity were only detectable using Darktrace AI, which learns what is normal for the business environment and autonomously responds to attacks – before damage is done.
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     Darktrace
By: Tenable     Published Date: Apr 30, 2018
Networks and attack surfaces are changing fast – there’s so much more than servers and endpoints. Now, you’re responsible for securing everything from cloud platforms to DevOp containers to web apps. Cyber Exposure is an emerging discipline for measuring and managing cyber risk across this modern attack surface. This ebook takes a close look at Cyber Exposure, including the Cyber Exposure gap created by legacy security offerings and the Cyber Exposure platform designed to protect all computing assets. If you’re responsible for guarding your organization’s fast-changing assets, this ebook is a must-have.
Tags : cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security, devops security
     Tenable
By: Tenable     Published Date: Nov 06, 2018
Networks and attack surfaces are changing fast – there’s so much more than servers and endpoints. Now, you’re responsible for securing everything from cloud platforms to DevOp containers to web apps. Cyber Exposure is an emerging discipline for measuring and managing cyber risk across this modern attack surface. This ebook takes a close look at Cyber Exposure, including the Cyber Exposure gap created by legacy security offerings and the Cyber Exposure platform designed to protect all computing assets. If you’re responsible for guarding your organization’s fast-changing assets, this ebook is a must-have.
Tags : cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security, devops security
     Tenable
By: Tenable     Published Date: Aug 07, 2018
Networks and attack surfaces are changing fast – there’s so much more than servers and endpoints. Now, you’re responsible for securing everything from cloud platforms to DevOp containers to web apps. Cyber Exposure is an emerging discipline for measuring and managing cyber risk across this modern attack surface. This ebook takes a close look at Cyber Exposure, including the Cyber Exposure gap created by legacy security offerings and the Cyber Exposure platform designed to protect all computing assets. If you’re responsible for guarding your organization’s fast-changing assets, this ebook is a must-have.
Tags : cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security, devops security
     Tenable
By: MalwareBytes EMEA     Published Date: May 10, 2019
Enterprises, beware. Threat actors are continuing to eye businesses for high returns on investment in Q1 2019, breaching infrastructure, exfiltrating or holding data hostage, and abusing weak credentials for continued, targeted monitoring. From a steadfast increase of pervasive Trojans, such as Emotet, to a resurgence of ransomware lodged against corporate targets, cybercriminals are going after organizations with a vengeance. Yet every cloud has a silver lining, and for all the additional effort thrown at businesses, consumer threats are now on the decline. Ransomware against consumers has slowed down to a trickle and cryptomining, at a fever pitch against consumers this time last year, has all but died. Interestingly, this has resulted in an overall decline in the volume of malware detections from Q4 2018 to Q1 2019. While threat actors made themselves busy with challenging new victims, they ensnared targets in the old ways, using tried-and-true malspam and social engineering tactic
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     MalwareBytes EMEA
By: Cisco     Published Date: Jul 08, 2016
Disruptors now harness the power of digital to create new sources of value that reduce costs, improve the customer experience, and scale their offerings. Digital disruptors also enjoy a decided innovation advantage over established companies: they are better able to identify new opportunities, and move faster to take advantage of them. In this intensely competitive environment, startups and agile firms are overturning incumbents with digital business models, products, and services.
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     Cisco
By: CyberSource EMEA     Published Date: May 04, 2018
The digital economy is dramatically changing how your customers buy products and services, and how they interact with your business. As customers increasingly use multiple devices (including Smartphones) to make their purchases, they expect fast, consistent and highly secure experiences – and you need to deliver. At the same time, you should remain vigilant about fraud. Effective fraud management is critical, not only for reducing risk, but also for accepting more good customer orders, improving customer engagement, controlling costs and achieving competitive advantage.
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     CyberSource EMEA
By: Darktrace     Published Date: Apr 02, 2019
The current era in cyber security is characterized by three fundamental challenges: the complexity of the enterprise network and connected infrastructure, the speed of newage attacks, and the strain of overwhelmed incident responders. In many ways, the expansion of networks and continual adoption of new technologies - from cloud services to the Internet of Things - has expanded the attack surface and introduced new entry-points through which attackers can gain a foothold. This, combined with the ready availability of exploit kits on the Dark Web, has led to the ‘vicious circle of the SOC’, where incident responders are so busy fire-fighting that they rarely have time to implement the critical patches that would prevent the problem at source. As security teams struggle to keep up with the rising volume of routine attacks, a new generation of cyberthreat has also emerged, characterized in large part by fast-moving threats that make an impact well before humans have time to respond. Thes
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     Darktrace
By: Cumulus Networks     Published Date: Dec 30, 2016
As one of the fastest moving industries in terms of innovation and change, Information Technology is rife with predictions for what will be "the next big thing". Networking is undergoing a shift with the adoption of web-scale and open networking approaches. Fill out the form to the right to view our webinar and hear experts from Cumulus Networks, IPspace, and Facebook discuss their predictions for what will be the biggest changes and evolutions in data centers this year.
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     Cumulus Networks
By: Liaison Technologies     Published Date: Jan 30, 2013
In today’s fast-paced marketplace, efficient and accurate exchange of information with vendors, customers and other business partners.
Tags : liaison, data integration, new data integration solution, fast-paced marketplace, integration approach
     Liaison Technologies
By: Hitachi Vantara     Published Date: Mar 21, 2018
Regardless of where you are on the path to transformation, get there faster with Hitachi Vantara - the only company with advanced data services for every type of data, from any application, on any vendor’s solution and for any need. Together, Hitachi Vantara helps you unlock insights in your data, to ensure you’re ready for what's next in digital transformation.
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     Hitachi Vantara
By: Hitachi Vantara     Published Date: Apr 11, 2018
Regardless of where you are on the path to transformation, get there faster with Hitachi Vantara - the only company with advanced data services for every type of data, from any application, on any vendor’s solution and for any need. Together, Hitachi Vantara helps you unlock insights in your data, to ensure you’re ready for what's next in digital transformation.
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     Hitachi Vantara
By: Hitachi Vantara     Published Date: Apr 12, 2018
Regardless of Where You Are on the Path to Transformation – Get There Faster With Hitachi Hitachi Vantara is the only data company with advanced data services for every type of data, from any application, on any vendor’s solution and for any need. Partner With Hitachi To Master Your Digital Transformation.
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     Hitachi Vantara
By: Hitachi Vantara     Published Date: Apr 12, 2018
Not applications. Not infrastructure. Data. Innovate faster with data services from Hitachi Vantara. Regardless of Where You Are on the Path to Transformation – Get There Faster With Hitachi Hitachi Vantara is the only data company with advanced data services for every type of data, from any application, on any vendor’s solution and for any need. Partner With Hitachi To Master Your Digital Transformation.
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     Hitachi Vantara
By: SAS     Published Date: Apr 25, 2017
No matter what your initiative, accurate data is where to start if you want to make the best possible decisions. There’s certainly no lack of data. But simply having lots of data won’t necessarily help you answer big questions, understand problems or make faster, better decisions. To achieve competitive advantage, maintain profitability or satisfy customers, you must be able to act on what the data tells you.
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     SAS
By: SAS     Published Date: Aug 28, 2018
You may know some basics about data management, but do you realize the transformational results data-management-done-right can produce? This paper explains core data management capabilities, then describes how a solid data management foundation can help you get more out of your data. From getting fast, easy access to trustworthy data to making better decisions and becoming a data-driven business, you’ll learn why good data management is essential to success. Multiple real-world examples illustrate how SAS customers have used data management to improve customer experience, boost revenue, remain compliant and become more efficient.
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     SAS
By: TIBCO Software     Published Date: Aug 13, 2018
With data and analytics the new competitive battleground, businesses that take advantage will be the leaders; those that do not will fall behind. But with data so distributed, gaining this advantage is a huge challenge. Unless you have data virtualization, a better, faster way to meet your analytic data needs. Read this white paper to learn who needs data virtualization and what kinds of benefits others have achieved.
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     TIBCO Software
By: TIBCO Software     Published Date: Jan 17, 2019
Over the past decade, businesses have made tremendous investments in information capture, storage, and analysis. But having a wealth of data isn’t the same as having valuable information. Data Virtualization products and services provide a way to turn your data stores into valuable information that improves decision-making and propels experimentation and innovation. This paper explains: What data virtualization is and its benefits When and when not to use data virtualization How to deploy data virtualization to benefit your business How to unlock the value of your SAP data
Tags : virtualization, data, users, analytics, sql, application, access, directory
     TIBCO Software
By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Over the past decade, businesses have made tremendous investments in information capture, storage, and analysis. But having a wealth of data isn’t the same as having valuable information. Data Virtualization products and services provide a way to turn your data stores into valuable information that improves decision-making and propels experimentation and innovation. This paper explains: •? What data virtualization is and its benefits •? When and when not to use data virtualization •? How to deploy data virtualization to benefit your business •? How to unlock the value of your SAP data
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     TIBCO Software GmbH
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