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By: Equinix APAC     Published Date: Feb 25, 2019
The Edge Completes the Cloud Edge computing delivers the decentralized complement to today’s hyperscale cloud and legacy data centers. To maximize application potential and user experience, enterprise architects and technology innovation leaders need to plan distributed computing solutions. Enabling this thinking is that although the cloud is becoming mainstream, that does not imply that all workloads will be placed in the cloud during the next decade or so. Technical incompatibilities, decades of embedded business logic in mainframe applications, government regulations and simple economics all conspire to keep some workloads out of the cloud, driving us toward a hybrid multi cloud future.
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     Equinix APAC
By: Group M_IBM Q119     Published Date: Feb 21, 2019
Mobile marketing platforms facilitate direct marketing on mobile devices by enabling mobile campaign management and activation. These platforms can operate as stand-alone solutions; however, they typically integrate with, or operate alongside, CRM, location/data management, and multichannel marketing hub (MMH) or email marketing platforms. Regardless of how a mobile marketing platform gets deployed, the native or third-party analytics supporting its audience targeting, campaign sequencing, personalization and performance measurement capabilities form the foundation of this technology.
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     Group M_IBM Q119
By: Gigamon     Published Date: Feb 21, 2019
Download the latest Gartner report Align NetOps and SecOps Tool Objectives with Shared Use Cases and see why your NetOps and SecOps teams need to unite. The research looks at opportunities to create a faster, more secure network by strengthening crossfunctional communications and improving toolset usage. Learn how sharing tools, skillsets, common goals and best practices can result in a higher-performance network with reduced overhead and an optimized budget with less waste.
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     Gigamon
By: TIBCO Software     Published Date: Feb 14, 2019
Analyst firms Gartner, Inc. and Forrester are projecting accelerated data virtualization adoption for both first-time and expanded deployments. What are the uses cases for this technology? At its Data and Analytics Summit in London in March 2018, Gartner answered this question by identifying 13 data virtualization use cases. This paper explores each of these use cases by: Identifying key requirements Showing how you can apply TIBCO® Data Virtualization to address these needs Listing the benefits you can expect when implementing TIBCO Data Virtualization for the use case
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     TIBCO Software
By: TIBCO Software     Published Date: Feb 13, 2019
Analyst firms Gartner, Inc. and Forrester are projecting accelerated data virtualization adoption for both first-time and expanded deployments. What are the uses cases for this technology? At its Data and Analytics Summit in London in March 2018, Gartner answered this question by identifying 13 data virtualization use cases. This paper explores each of these use cases by: Identifying key requirements Showing how you can apply TIBCO® Data Virtualization to address these needs Listing the benefits you can expect when implementing TIBCO Data Virtualization for the use case
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     TIBCO Software
By: Genesys     Published Date: Feb 12, 2019
Le marché nord américain des centres de contacts « as-a-Service » (CCaaS) explose. Les solutions de centres de contacts dans le cloud (ou solutions CCaaS) offrent des fonctionnalités semblables à celles des infrastructures de centres de contacts et d’appels sur site. Seule différence notoire : elles sont fournies sous forme de service et reposent sur un modèle de paiement mensuel. Au sommaire de ce rapport : Forces et faiblesses à intégrer dans votre évaluation des fournisseurs de solutions de centres de contacts dans le cloud Classement des 10 grands fournisseurs de centres de contacts cloud dans les quatre catégories du Gartner MQ : leaders, challengers, visionnaires et acteurs niche Pourquoi Interactive Intelligence, une entreprise Genesys, s’est classée parmi les leaders 2 années consécutives
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     Genesys
By: Moxie     Published Date: Feb 06, 2019
Customers expect you to make it easy to move through their site. According to Gartner, more than 82% of online shoppers prefer a more comprehensive web experience suite, as opposed to a stand-alone single-channel or point-based product. The content of this ebook focuses on the tangible results of effective customer engagement, along with 3 key components companies need to make it happen.
Tags : customer engagement, digital engagement, ecommerce, customer experience, customer service, customer support
     Moxie
By: Workday France     Published Date: Feb 04, 2019
Vous recherchez un partenaire de confiance pour votre système de gestion financière qui possède les atouts nécessaires pour accompagner votre organisation aujourd'hui et dans le futur ? Obtenez une analyse du marché, des recommandations clés pour évaluer les fournisseurs, etc. Téléchargez votre rapport gratuit du Magic Quadrant Gartner pour les solutions Cloud de gestion financière.
Tags : la finance, technologie de la main-d'œuvre, stratégie digitale
     Workday France
By: Workday DACH     Published Date: Feb 01, 2019
Suchen Sie einen zuverlässigen Partner im Finanzmanagement, der in der Lage ist, Ihre Organisation in die Zukunft zu führen? In dieser Marktanalyse erhalten Sie wichtige Empfehlungen zur Anbieterauswahl und vieles mehr. Laden Sie Gartner Magic Quadrant for Cloud Core Financial Management Suites kostenlos herunter.
Tags : finanzen, belegschafts technologie, digitale strategie
     Workday DACH
By: Workday     Published Date: Jan 31, 2019
Read the latest Gartner Magic Quadrant for Cloud HCM Suites to get a side-by-side comparison of key HCM vendors and learn why the world’s leading research and advisory company named Workday a leader for the third year in a row.
Tags : workday, workforce technology, digital strategy
     Workday
By: Gartner     Published Date: Jan 28, 2019
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     Gartner
By: Cherwell Software     Published Date: Jan 28, 2019
Domino’s was heavily reliant on a legacy service desk tool. When Karen Copley was hired to oversee all aspects of service delivery for the organisation, she immediately recognised that this tool needed to be replaced. According to Karen, it offered no way to obtain management information. There was also limited automation capabilities. In addition, at this time, Domino’s wanted to mature its service desk operation by adhering to ITIL® framework best practices. “We decided we needed a more robust, ITIL® framework compliant service desk tool. I knew Cherwell® Service Management software was in the Gartner Magic Quadrant, and I had read good things about the company. I therefore decided to invite Cherwell Software and a couple of other vendors to bid for the business.”
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     Cherwell Software
By: Tenable     Published Date: Jan 25, 2019
"This Gartner report charts your course to the future of information security with Gartner’s “continuous adaptive risk and trust assessment” (CARTA) as your guide. This reports highlights a need for security and risk management leaders to embrace a strategic approach where security is adaptive, everywhere, all the time. Gartner calls this strategic approach ""continuous adaptive risk and trust assessment,"" or CARTA. By reading “Seven Imperatives to Adopt a CARTA Strategic Approach,” you will gain insight into CARTA and better understand the people, process and technical changes it calls for, including: -Replacing one-time security gates with adaptive, context-aware security platforms. -Continuously discovering, monitoring, assessing and prioritizing risk and trust — reactively and proactively. -Performing risk and trust assessments early in digital business initiatives, including development. -Instrumenting for comprehensive, full-stack visibility, including sensitive data handling.
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     Tenable
By: NTT Data APAC     Published Date: Jan 16, 2019
NTT Data services has over 600+ BI experts and over 250+ implementations in India, receiving high accolades from Gartner and AMR research. NTT Data Services offers Industry focused offerings and pre-configured models. Some of our offerings include: - Guided Analytics Strategy - Proven Framework & Methodology for ‘C’ level executives - Solution lab for Co-Innovation and Proof of Concepts - Advisory Services - BI Transformations, Big Data Strategy, Information Governance, Health Checks - Proprietary Tools & Accelerators – System Optimization, Architect to Archive, User Adoption - Flexible Delivery - Rapid Development Factory, Shared Services Find more details in this deck.
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     NTT Data APAC
By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Enterprises use data virtualization software such as TIBCO® Data Virtualization to reduce data bottlenecks so more insights can be delivered for better business outcomes. For developers, data virtualization allows applications to access and use data without needing to know its technical details, such as how it is formatted or where it is physically located. For developers, data virtualization helps rapidly create reusable data services that access and transform data and deliver data analytics with even heavylifting reads completed quickly, securely, and with high performance. These data services can then be coalesced into a common data layer that can support a wide range of analytic and applications use cases. Data engineers and analytics development teams are big data virtualization users, with Gartner predicting over 50% of these teams adopting the technology by 202
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     TIBCO Software GmbH
By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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     Group M_IBM Q119
By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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     Zendesk
By: Zendesk     Published Date: Jan 04, 2019
No mercado mundial de softwares de suporte ao cliente, a Zendesk mais uma vez é reconhecida como líder no Quadrante Mágico do Gartner de 2018 para Centros de Relacionamento com Clientes de CRM. Todos os anos, o Gartner realiza uma análise minuciosa dos prestadores de serviços no setor de aplicativos de atendimento e suporte ao cliente. O relatório do Quadrante Mágico do Gartner para Centros de Relacionamento com Clientes de CRM oferece informações valiosas para líderes de empresas em busca de soluções tecnológicas para interagir e engajar seus clientes. Novamente, a Zendesk pode ser encontrada no relatório de 2018 no quadrante Líder, que consideramos um reflexo do sucesso de nossos 125.000 clientes, incluindo empresas como Airbnb, Tesco e a Universidade do Tennessee. O ano passado incluiu um número de marcos significativos para nós, incluindo o lançamento de recursos de inteligência artificial aprimorados para autoatendimento, com uma taxa de execução que ultrapassou US$ 500 milhões
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     Zendesk
By: Cisco     Published Date: Jan 02, 2019
The network is the foundation of robust security, and the critical network security element is the firewall. For that reason, Cisco has been committed to delivering a next-generation firewall that can stop threats at the edge and focus on security efficacy. Those efforts are paying off in substantial momentum, and market observers are taking note. Cisco has been named a leader in the 2018 Gartner Magic Quadrant for Enterprise Network Firewalls. Beginning with our world-class threat-intelligence organization, Talos - the Cisco NGFW stands out from the competition. It goes beyond prevention and gives visibility into potentially malicious file activity across users, hosts, networks, and infrastructure. It saves you time and enables automation using our integrated architecture. No other firewall vendor have the strength and breadth of networking and security capabilities that Cisco offers. Learn More about it by downloading Gartner’s 2018 Magic Quadrant for Enterprise Network Firewalls.
Tags : security, enterprise network, firewall, cisco, gartner, magic quadrant
     Cisco
By: Mimecast     Published Date: Dec 20, 2018
According to Gartner, E-discovery readiness is an initiative that spans legal, IT and business stakeholder concerns and can also unify and align with archiving and data management strategies. To reduce risk and exposure, an E-discovery plan should be proactive and holistic instead of reactive and time pressured. This newsletter, “Strengthen E-Discovery Readiness to Reduce Cost and Risk” features Gartner research and offers guidance on the considerations for and E-discovery action plan, such as retention schedules, access rights, privacy concerns and security controls.
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     Mimecast
By: Group M_IBM Q119     Published Date: Dec 20, 2018
The security information and event management (SIEM) market is defined by the customer's need to analyze event data in real time for the early detection of targeted attacks and data breaches, and to collect, store, analyze, investigate and report on event data for incident response, forensics and regulatory compliance. The vendors included in our Magic Quadrant analysis have products designed for this purpose, and they actively market and sell these technologies to the security buying center.
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     Group M_IBM Q119
By: VMware     Published Date: Dec 18, 2018
VMware is once again positioned as a Leader in the Gartner Magic Quadrant for Hyperconverged Infrastructure. In the latest Magic Quadrant, Gartner acknowledges hyperconverged infrastructure is moving from compute and storage to a "full-stack." VMware believes it has the most trusted stack incorporating all major data center functions to deliver a single, ubiquitous control plane, agnostic of hardware. Download the report today to learn more about the hyperconverged infrastructure landscape and VMware's leading solution.
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     VMware
By: Workday APAC     Published Date: Dec 18, 2018
"The vast possibilities of AI make it a must-have for any digital business strategy. Read this Gartner report to better understand what can be achieved with AI and how you can begin to incorporate it into your business strategies. Learn about other leading organizations and how they are currently using AI technology."
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     Workday APAC
By: Workday APAC     Published Date: Dec 18, 2018
As the world of work evolves in unprecedented ways, the right HCM technology strategy can help you face these changes head-on. Learn more in this 2018 Gartner report about how leading organizations get the most out of their HR technology in an increasingly digital workplace.
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     Workday APAC
By: Workday APAC     Published Date: Dec 18, 2018
"Finding the right ERP solution is the biggest piece of the puzzle for CIOs looking to transform their service-centric organizations. Read this market guide to: Learn why organizations like yours are adopting cloud ERP solutions Gain insight into what to prioritize and what to avoid See a list of relevant cloud ERP providers"
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     Workday APAC
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